LORENA BARROS

Brighton • +44 73 1020 2970 • lorenasamuel@soulmind.uk • LinkedIn Profile • Permission to work in UK.

PROFESSIONAL SUMMARY

Extensive expertise in quality and data analysis, cultivated through years of dedicated work with multinational corporations,
dedicated to implementing and adhering to ISO 9001 standards and tailored to client regulations. Proven proficiency in striking a
delicate balance between optimizing outcomes for quality and operational efficiency, ultimately driving enhanced profitability,
and delivering exceptional customer service.

A quick learner with a meticulous eye for detail, consistently motivated to expand knowledge and foster personal and
professional growth. A demonstrated history in project management and strategic initiatives, refining attention to detail and
problem-solving abilities.

SKILLS

● Excellent planning and time management skills with a
proactive approach
● Fluent in English, Portuguese and able to have a conversation
in Spanish.
● Team Building / Teamwork
● Organized, adaptable and versatile.
● Advanced proficiency with marketing strategies
● Customer service and CRM skills
● Emotional intelligence coaching skills
● Google Analytics and ads, SEO,CRM Systems, email
marketing and a range of social media tools,
including AI.
● Proficient with Microsoft Package, Canva, CapCut,
Adobe, Lightroom, Trello, Asana, MS Project, SAP,
Kajabi and Olive
● Technical Support

EDUCATION
● Post Graduation in Positive Psychology, Neuroscience, and Mindfulness – PUCPR, Brazil (2021 - on hold)

● Bachelor’s degree in business management (NFQ Level 7) – CCT College, Ireland (2017 to 2020)

● Bachelor’s degree in production engineering (NFQ Level 8) – Faculdade Boa Viagem FBV, Brazil (2006 to 2012)
(incomplete)

WORK EXPERIENCE

Background Researcher, Veroscreening – Brighton, UK | April 2022 to currently

● Handling of vast data and cataloging of information whilst following strict GDPR policies and ability to work with highly
sensitive information.
● Executing research and investigations on data given by the candidates to verify their education, employment history,
and professional qualification.
● Chasing and updating diary reporting, respecting the deadlines.

● Comprehensive knowledge of Candidate Asset software system (Olive).

● Ensuring that the research is conducted in compliance with legal and regulatory guidelines, such as the Fair Credit
Reporting Act.
● High attention to detail required.
 ● Providing clear communication to companies by email and on calls (UK /EMEA/ Brazil).

● Demonstrated excellent attention to detail in research, reporting cases of quality issue, data breach and fraudulent
situations.
● Providing professional communication with candidates and clients, over switchboard calls.

Achievement: I consistently demonstrate a high level of quality in my work. As the well-being promoter of the team, I took on
the responsibility of organizing mindfulness events twice a week. These events play a significant role in fostering a positive and
healthy work environment for the team.

Career Break – Brighton, UK | July 2021 to November

2021
While adapting to the UK, I worked on applying my healing practices (Access Bars and Coaching) to promote people´s well-being.

Marketing Project Coordinator, Life Empowerment – Dublin, IE | April 2020 to July

2021
Due to my outstanding performance on my previous project, I worked for a psychotherapist on launching her online shop and
website. I developed new marketing strategies and set up the marketing/sales funnel.
● Built brand awareness and worked on reaching audiences via email and social media, updating the website when prices
were changed, and constantly improving the website’s image to get more clients.
● Engage with the community and promote events/initiatives.

● Conduct market research and competitor analysis.

● Monitor campaign performance and optimize ROI and KPI´s.

● Managed, created, and edited online products on e-commerce platform.

● Managing all Meta Business, Instagram, Telegram and WhatsApp, including engaging with the followers.
Achievements Business grew by 300 per cent after I applied my marketing practices.

Marketing Project Consultant, Access Consciousness – Dublin, IE July 2020 to September 2020
I decided to make a career move from what I had practiced before in my home country. I felt very familiar with and curious
about marketing practices and accepted the opportunity to work on the launch of this social media project about well-being. This
experience was pivotal to opening my eyes to the possibility of a new career path.
● Managed, created, and edited content for the business’s social media. Posted in both English and Portuguese, ensuring
the translations were accurate.
● Developed marketing strategies while achieving my KPIs and applied SEO techniques for better reach in the media.
Achievements: Within a span of just 3 months, our social media page achieved remarkable growth, increasing from a mere 0 to
an impressive 10,000 followers through organic means

Career Break - Dublin, IE October 2015 to Agosto 2020

Upon my arrival in Ireland, I remained focused on improving my English language skills and adapting to the new culture to reach
my career goal abroad. I worked in different ad-hoc jobs. As I kept building my confidence and doing my studies in Business at
the college, I supported Airbnb providers in the flat management while working as a care worker, looking after people with
special care. I improved my customer approach, organization, and communication skills.

Quality Control Coordinator, Vard Promar (Group Fincantieri ) – Recife,PE | BR June 2012 to September
2015
I worked on a Petrobras project, starting as a quality technician and after becoming a coordinator. I evolved my analytical
thinking and ability to work in a busy environment without supervision and having the power to make important decisions.
 ● Responsible for coordinating and implementing Quality Control procedures, preparing forms related to the routines of
the Quality and Production Control in compliance with clients’ and Brazilian Navy standards.
● Designed quality control procedures and routine tests, analysed, and defined industrial quality control KPI`s, and
improved manufacturing processes, working alongside Engineers to support with design.
● Led internal and external supplier audits according to ISO 9001: 2008 and monitored external manufacture.

● Controlled materials and equipment acquisition by analysing requirements according to the Bureau Veritas BV, the Det
Norske Veritas DNV, and other international rules.
● Prepared technical reports related to equipment manuals and documentation, and managed purchase orders by
drafting invoices through SAP.
● Carried out on-board inspections to comply with the stages of ship deliveries, such as accommodation inspections and
Security Plan checks with Bureau Veritas and DNV classifiers.
● Provided training for the team.

Quality Assurance Analyst, Estaleiro B3 – Simoes Filho ,BA | BR September 2011 to June 2012
I supported the quality team, acting as the primary contact for projects. I reached my targets and started developing my data
analysis and strategic thinking skills. Managed projects throughout the process, following up on updates and advances.

Production & Quality Supervisor, Qbex Computadores – Lauro de Freitas,BA | BR May 2011 to August 2011
Laboratory Supervisor, Church & Dwight Co. – Camaçari, BA| BR October 2006 to April 2011
Production Laboratory Intern, Braskem and Engepack Embalagens – Camaçari, BA| BR September 2004 to October 2006

VOLUNTEERING

Integration and Diversity Co-Leader (Volunteer), Grupo Mulheres do Brasil Londres, UK | February 2023
to currently.

- Created and disseminated content to educate the community on diversity, equity, and inclusion.
- Organized successful diversity-focused events, fostering inclusivity.
- Collaborated with cross-functional teams to promote diversity.
- Established metrics to measure the impact of diversity initiatives.

Communication Leader (Volunteer), Grupo Mulheres do Brasil Dublin, IE | November 2021 to currently.
Driven by my passion for helping others and empowering women, I enthusiastically joined the Ireland Women's group called
"Grupo Mulheres do Brasil" as a member of the communication/marketing team. Beginning as a co-leader of the Women's
Rights committee, I have since taken on a leadership role within the Communication committee. In this capacity, I am
instrumental in developing effective communication strategies and compelling social media campaigns to promote the
organization's projects and events, thereby increasing its visibility and impact.
Achievements: As a result of our efforts on social media, we have witnessed a substantial increase of around 3,000 followers.
This growth has been instrumental in spreading awareness about combating domestic violence and providing communities with
vital information on this critical issue.

Fundraising and Logistics Coordinator (Volunteer) The Robin Hood Project, UK | February 2022 to April 2022
With the start of the Ukrainian War, a group of volunteers (Frente Brazucra) and I started this project to rescue people in
Ukraine who were in dangerous areas. Our work involved organizing and funding their rescue to safer regions or countries. The
project was coordinated online. My role was to find the best-escaping routes, coordinate with the local volunteers who would
support the on-site operations, and raise the necessary funds to support these operations. I managed to raise funds around
Europe and Brazil, applying a strategic marketing campaign backed by Brazilian television which helped to spread awareness of
the project and cause.

CERTIFICATIONS
 ● Marketing strategies to increase business revenue ( Vanessa Coelho | Jan 2023 – July 2023)

● Mental Health at Workplace (Curve Learning 2022)

● Understanding Domestic Violence (Curve Learning 2022)

● Capacity-Building Training in Cultural Competency and Understanding (IOM Ireland 2022)

● Women’s Aid online training (WOMEN’S AID 2021)

● Cultural Mediator(IOM Ireland 2022);

● Career Planning Level 4 – (WEBNET 2021); Start your own business | Level 5 – (WEBNET 2021);

AWARDS AND ACHIEVEMENTS:

● 3rd Business Coach of the Year , Guia Londres British Awards | September 2023
Awarded the prestigious title of '3rd Business Coach of the Year' by Guia Londres British Awards in September 2023, recognizing
excellence in coaching within the business domain. Acknowledged for outstanding coaching prowess, strategic insights, and
significant contributions to the professional development of individuals and businesses, furthering their success and growth.