AHMED ABOU EL-MAKAREM

24 Qudsee St, Der El-Malak, Hadayek El-Kobba

Cairo, Egypt
Telephone: (202)248 31 820
Mobile: (20) 015 50 53 8286
Email:Ahmed.Aboelmakarmaa@gmail.com

Objective
I seek for working in a career related to my qualifications to achieve
high performance and promote myself in this segment and gain more
experience
Education
2002-2006 Ain Shams University Cairo, Egypt
 Faculty of Commerce, Accounting Dept.
Skills
Personal:
Ambitious, self-started, working under pressure and corporative with
the team work.
Computer Skills:
 Excellent knowledge of Microsoft Word and Internet
 Very Good knowledge of Windows, Excel and Power Point
Language Skills:
 Native language Arabic .
 fluent in written and spoken English .
Soft Skills:
* Presentation Skills.
* Communications Skills.
* Negotiation Skills.

Experience
sales manger at D&P Perfumm ( April 2017 until now )
Successful new item Launch.
Coaching and development for a team of leading them to the
outstanding performance.
 Strategic planning for doubling sales figures year after year.
 Store Manger at Hyper Market ELMANSOURA ( dec 2016
– Mar 2017 ).
• Managing diabetes business for a full portfolio of insulin.
• Managing key accounts doubling their consumption
• Successful product Launch
• Coaching and development for a team of leading them to the
outstanding performance
• Organizing many Patient Support Programs in different
territories
• Strategic planning for doubling sales figures year after year

• Managing diabetes business for a full portfolio of insulin.

  Store responsible at Kazyon “FMCG/Hard discount”
(March 2015 – October 2016)

 Maintaining Customer relationships, handling complains,

 Preparing daily reports for sales management,
 Finalizing monthly store inventories, leading a team,
 Ensure company standards,
 Set a monthly vision and mission in coordinate with area
manager
 Store responsible at Bim “FMCG/Hard discount” (sep
2013 – feb 2015)

 Planning/working on achieving sales target, enhancing &

 Preparing daily reports for sales management,
 Finalizing monthly store inventories, leading a team,
 Ensure company standards,
 Set a monthly vision and mission in coordinate with area
manager
 Mar 2012 till july 2013 Worked in Mobinil
 Help people descide what types of products would best suit their
needs
 Make changes or updates to a customer’s profile or account
information
 Nov2010 till july 2012 Worked in Xceed Project ( TE
Data)
Senior Agent Complain Team ADSL
 Help people descide what types of products would best suit their
needs
 Make changes or updates to a customer’s profile or account
information
 Aug 2009 Till Sep2010 Working in Mobily (KSA) Senior Agent
Complain Team (Mobily Account).
 Handling people and Able to deal patiently with problems and
complaints .
 Able to come across in afriendly way and professional manner
Do  a lot of off board tasks [Night Shift mailbox complains, Test new
Rate plane .
 Feb08 - July2009 Worked in etisal project etisalat ( EGY)
.
Senior Agent Night Shift Team. and TL backup (Etisalat Account).
 Help people descide what types of products would best suit their
needs
 Able to deal patiently with problems and complaints
 Able to come across in afriendly way and professional manner
Do  a lot of off board tasks [Night Shift mailbox, Global Help Disk,
High usage roamers' analysis report
 March 2007-feb 2008 wasla contact center.
 Help people descide what types of products would best suit their
needs
 Make changes or updates to a customer’s profile or account
information
 Jan 07–march 07 Basic Business Skills Acquisition (BBSA)
Cairo, Egypt.
Sponsored by the Future Generation Foundation (FGF)

2
  Developed Language and Computer skills
-Enhanced Presentation & project development skills.
Acquired basic business skills including:
marketing,sales,accounting,business correspondence,report writing.
Dale Carnegie Training (DCT)
The Dale Carnegie Seminar in effective
communication and human relation skills
Sales advantage " Dale Carnegie ,course"
- Building Rapport
- Providing solutions
- Uncovering opportunities
-How to turn buying objections into selling opportunities"
Dale Carnegie, course"
-How to negotiate a successful profitable close " Dale
Carnegie , course "
- Negotiation Triangle
- Conflict Resolution
- Negotiating Tactics
-Writing for results "Dale Carnegie , course"
- Foundation of writing
- Planning your writing+
I carry a driver's license third degree
Interests
 Sports and traveling

Personal Information
Date of Birth: 02/12/1985
Marital Status: Married have 2 child
Marital status: Exempt