Tình huống 1: Making an appointment

Receptionist: This is Kelly from the Doctor’s office. How can I help you?

Sean: I need to make an appointment with Doctor Smith.

Receptionist: Could you tell me about your health problems?

Sean: Well, I have a fever and a sore throat.

Receptionist: Alright. Could I have your name, please?

Sean: My name is Sean.

Receptionist: And your phone number, please.

Sean: It’s 555-666-123.

Receptionist: Well, Doctor Smith is not available tomorrow. He will be at the hospital on
Thursday and Friday. Would Thursday or Friday be best your you?

Sean: Well, I think Thursday because I want to meet him as soon as possible.

Receptionist: What time would you like to meet Doctor Smith?

Sean: I would like to see him at 4 p.m.

Receptionist: Sorry, Doctor Smith will be busy with another patient at that time. How about
6 p.m?
Sean: It’s Okay.

Receptionist: Okay, I will write your name in Doctor Smith’s schedule at 6 p.m on
Thursday. See you then.

Sean: Thank you.

Từ vựng

Make an appointment
Health problem
Fever
Sore throat
Available
As soon as possible
Patient
Schedule

Mẫu câu thông dụng.

 Could you tell me about … ?

Ví dụ: Could you tell me about your health problems? :
 I have a + health problem
Ví dụ: I have a fever
 Would … or … be best for you?
Ví dụ: Would Thursday or Friday be best for you?
 How about … ? :
Ví dụ: How about 6 p.m?
 I would like + to V : Giống như ‘I want + to V’ nhưng một cách lịch sự hơn.
Ví dụ: I would like to make an appointment
 Could I have your …. :
Ví dụ: Can I have your name, please?

Tình huống 2: Receiving treatment

Doctor: Hi Sean, How are you?

Sean: Hi Doctor, I feel a bit off-color.

Doctor: Well, first, I’ll have your temperature taken. By the way, you have a fever and a
sore throat, right?

Sean: Yes Doctor, I have had these symptoms for about 3 days.

Doctor: Your temperature is a bit high. It can be a symptom of Covid -19. I think you
should have a rapid test for Covid - 19.

Sean: What is the result Doctor?

Doctor: Unfortunately, you are positive with Covid-19, but this is just a rapid test, I think
you should have a PCR test to make sure.

Sean: Am I positive or negative with Covid-19, Doctor?

Doctor: I’m sorry I'm pretty sure that you are positive with Covid-19.

--------------------------------------------------------------------------------------------------------

Jean: Hello Doctor, we are Sean’s friends, we come here to see Sean. May I ask you about
his health condition?

Doctor: I’m afraid that I have to say that Mr. Sean is positive with Covid-19. Now he is F0
and he should be hospitalized and be isolated from the public.
Miller: Does that mean we are F1s?

Doctor: Yes. But you can go home and stay at home until you have negative results.

Mitchel: Thank you, Doctor.

Từ vựng

Off-color
Temperature
Symptom
Rapid
Positive
Negative
Health condition
Hospitalize
Isolate

Mẫu câu thông dụng

 I’ll have your temperature taken:

 Unfortunately (adv):
 By the way,...:
 May I ask you about + N ? :
Ví dụ: May I ask you about his health condition?
 I’m afraid:
 Does that mean … ? :
Ví dụ: Does that mean we are F1s? :
 I think you should + Vo:
Ví dụ: I think you should have a rapid test. :
Tình huống 3: Buying medicines
Doctor: How do you feel now, Sean.

Sean: I feel better Doctor. I don’t have a fever or a sore throat.

Doctor: Yes, I can see your temperature is normal again. Now I’ll prescribe medicines for
you and you can buy them at a drugstore.

Sean: Thank you, Doctor.

-------------------------------------------------------------------------------------------------------

Sean: Hi, I’d like to buy some medicine.

Pharmacist: Could I see the prescription that Doctor Smith gave you?

Sean: Yeah sure, here it is.

Pharmacist: Okay, remember to take medicine three times a day after meals.

Sean: I got it, thanks a lot.

Pharmacist: Not at all.

Từ vựng

Prescribe
Medicine
Prescription
Take medicine

Mẫu câu thông dụng

 Here it is:
 Yeah sure:
 I got it:
 Thanks a lot:
 Not at all = You are welcome.
 Remember to + Vo:
Ví dụ: Remember to take medicine:

Luyện tập

Bài 1: Nối từ vựng tiếng Anh (1-6) với nghĩa tiếng Việt (a-f) tương ứng.

1. Make an appointment

2. Symptom

3. Health condition

4. Medicine

5. As soon as possible

6. Off-colour.

a. Triệu chứng

b. Bị ốm nhẹ

c. Thuốc

d. Tình trạng sức khỏe

e. Sớm nhất có thể

f. Đặt một lịch hẹn.

Bài 2: Chọn từ hoặc mẫu câu thích hợp để hoàn thành đoạn hội thoại sau

 Appointment
 Take medicine
 As soon as possible
  Schedule
 Prescribe
 Symptoms
 Available
 Fever
 Temperature
 Patient

Hội thoại:

Making an appointment (Đặt lịch hẹn):

Jane: Jane speaking. How can I help you?

Carl: Hi Jane, I’m Carl. I need to make an (1) ______________with Doctor Quin. Is he (2)
______________ on Monday?

Jane: I’m afraid he is not. He will be busy with another (3) ______________ . How about
Wednesday?

Carl: That would be OK.

Jane: Could I have your phone number, please?

Carl: It’s 555-666-789.

Jane: What time would you like to meet Doctor Quin?

Carl: I’d like to meet him (4) ______________ . Is 8 a.m possible?

Jane:Alright. He will be free at that time. I’ll write your name in Doctor Quin’s (5)
______________ .

Carl: Thank you.

Seeing the doctor::

Doctor: You must be Carl. How do you feel?

Carl: I’m a bit off-color. I have a (6) ______________ and a headache.

Doctor:Let me have your (7) ______________ taken… By the way, How long have you had
the (8) ______________ ?

Carl: It has been 4 days since I started to have a fever and a headache.
Doctor: Your temperature is so high. I’ll (9) ______________ medicine for you.

Carl: Do I need to be hospitalized, Doctor?

Doctor: No, you don’t. You need to (10) ______________ three times a day after meals.

Carl: Thank you, Doctor.

Doctor: Get well soon!