(Name of the Establishment)

McDonald's, commonly known as "McDo," emerged in 1940 as a barbecue restaurant in California

before transforming into the iconic global fast-food chain we know today. Founded by brothers Richard
and Maurice McDonald, the franchise model, introduced by Ray Kroc in 1955, fueled its rapid expansion.
McDonald's is renowned for its distinctive golden arches and signature menu items like the Big Mac and
Chicken McNuggets. The company has grown into one of the world's largest and most recognizable fast-
food chains, adapting its menu to cater to diverse tastes. With a global presence, McDonald's remains a
significant player in the fast-food industry, emphasizing innovation and social responsibility.

Name of the Artificial Intelligence:

Self Service machine

Advantages:

The advantage of self-service machines, particularly in fast-food establishments like McDonald's, lies in
increased efficiency and customer convenience. These machines streamline the ordering process,
allowing customers to customize their orders at their own pace. This not only reduces waiting times but
also minimizes errors in order placement. Self-service machines empower customers to navigate the
menu, make modifications, and complete transactions independently, leading to a smoother and more
personalized dining experience. Additionally, these machines contribute to operational efficiency for the
establishment by optimizing order processing and freeing up staff to focus on other aspects of service.

Disadvantages:

One notable drawback is the potential loss of human interaction. The traditional ordering process
involved face-to-face communication between customers and staff, providing a personal touch to the
dining experience. With the introduction of self-service machines, this interpersonal aspect may
diminish, impacting the overall customer-service dynamic. Moreover, technical issues or unfamiliarity
with the technology could lead to customer frustration and longer wait times, especially during peak
hours. Ensuring user-friendly interfaces and providing adequate support for customers unfamiliar with
the technology is crucial to mitigate these disadvantages.

Recommendation/Action Plan:

To enhance the implementation of self-service machines at McDonald's, a multifaceted approach is

recommended. First and foremost, prioritize user-friendly interfaces that cater to customers of all
technological proficiencies, ensuring a seamless ordering experience. Complement the self-service
model with dedicated staff available for assistance during peak hours, fostering a positive and
supportive atmosphere. Establish a robust technical support system to promptly address and resolve
any technical glitches, minimizing disruptions in service. Implement training programs for customers and
staff to familiarize them with the technology, promoting efficiency and reducing frustration. Maintain a
balanced approach by offering both self-service and traditional counter options, catering to diverse
customer preferences. Create a feedback mechanism to gather insights for continuous improvement,
addressing recurring issues and enhancing overall satisfaction. Lastly, emphasize the importance of
human interaction in customer service, ensuring that the convenience of self-service is complemented
by a welcoming and engaging atmosphere.

Document their visit by showing picture:

(Name of the Establishment)

Jollibee, founded in 1978 by Tony Tan Caktiong, originated as an ice cream parlor in Quezon City,
Philippines, before evolving into a popular fast-food chain. The brand gained recognition for its Filipino-
style spaghetti and fried chicken. The Yumburger's introduction in 1979 marked a significant milestone,
propelling Jollibee into the fast-food industry. With a focus on adapting Western favorites to local tastes,
the brand rapidly expanded. Jollibee went international in 1981, opening its first store in Taiwan, and
has since become a global phenomenon, serving Filipino-inspired fast food to communities worldwide.
Known for its iconic bee mascot and family-friendly atmosphere, Jollibee remains a symbol of Filipino
fast-food culture globally.

Name of the Artificial Intelligence:

Self Service machine

Advantages:

The advantage of self-service machines, particularly in fast-food establishments like Jollibee, lies in
increased efficiency and customer convenience. These machines streamline the ordering process,
allowing customers to customize their orders at their own pace. This not only reduces waiting times but
also minimizes errors in order placement. Self-service machines empower customers to navigate the
menu, make modifications, and complete transactions independently, leading to a smoother and more
personalized dining experience. Additionally, these machines contribute to operational efficiency for the
establishment by optimizing order processing and freeing up staff to focus on other aspects of service.

Disadvantages:

Despite the advantages, self-service machines in fast-food establishments like Jollibee may have some
drawbacks. One significant concern is the potential loss of human interaction in the ordering process.
Traditional face-to-face communication between customers and staff added a personal touch to the
dining experience, and the shift to self-service machines might diminish this interpersonal aspect.
Technical issues or customers' unfamiliarity with the technology could lead to frustrations and longer
wait times, especially during busy periods. It is essential to ensure user-friendly interfaces and offer
support for customers who may not be familiar with the technology to address these concerns.

Recommendation/Action Plan:

To improve the integration of self-service machines at Jollibee, a comprehensive strategy is suggested.

First and foremost, prioritize user-friendly interfaces accessible to customers with varying technological
proficiencies, ensuring a smooth ordering experience. Augment the self-service model with dedicated
staff available for assistance, particularly during peak hours, fostering a positive and helpful
environment. Establish a robust technical support system to promptly address and resolve any technical
issues, minimizing disruptions in service. Implement training initiatives for customers and staff to
acquaint them with the technology, promoting efficiency and reducing frustration. Maintain a balanced
approach by offering both self-service and traditional counter options, catering to diverse customer
preferences. Establish a feedback mechanism to collect insights for continuous improvement,
addressing recurring issues and enhancing overall satisfaction. Lastly, underscore the importance of
human interaction in customer service, ensuring that the convenience of self-service is complemented
by a warm and engaging atmosphere.
Name of the Establishment:

Okada Manila, a renowned integrated resort and casino, opened its doors in Entertainment City,
Parañaque, Philippines, on December 21, 2016. Named after its founder, Japanese businessman Kazuo
Okada, the resort is a centerpiece of the Entertainment City development—a premier tourism and
entertainment hub in the country. Boasting world-class facilities, including a grand casino, luxurious
hotel accommodations, fine dining options, and the impressive "Fountain of Okada," Okada Manila has
become an iconic destination, drawing visitors from both local and international spheres. Known for its
opulence and entertainment offerings, the resort continues to evolve, maintaining its status as a top-tier
destination in the region.

Name of the Artificial Intelligence:

AI ASSISTANT

Advantages:

The advantage of AI assistants, such as those implemented in hotels like Okada Manila, lies in their
ability to enhance customer experiences and streamline operations. AI assistants can efficiently handle
routine tasks, such as room service requests, check-in/check-out processes, and information inquiries,
freeing up hotel staff to focus on more complex guest needs. With AI, guests can enjoy personalized
recommendations, tailored services, and seamless interactions, contributing to an overall positive and
efficient stay. Additionally, AI-driven analytics can help hotels gather insights into customer preferences,
allowing for targeted marketing and improved service customization. The use of AI assistants in hotels
like Okada Manila reflects a commitment to leveraging technology for enhanced guest satisfaction and
operational efficiency.
Disadvantages:

One notable disadvantage of AI assistants in hotels, exemplified by Okada Manila, is the potential
reduction in human touch and personalized service. While AI can efficiently handle routine tasks, it may
lack the empathy and nuanced understanding that human staff provide in addressing unique guest
needs and preferences. Technical glitches or malfunctions could lead to service disruptions and guest
dissatisfaction, emphasizing the importance of a robust technical support system. Privacy concerns also
arise, as the collection and processing of guest data by AI systems require careful handling to ensure
security and compliance with privacy regulations. Striking a balance between technological
cfectivelyonvenience and maintaining a human-centered approach is essential to address these
challenges.

Recommendation/Action Plan:

To harness the advantages of AI assistants at Okada Manila, it's crucial to blend technological efficiency
with human warmth. Prioritize ongoing staff training to seamlessly integrate AI, underlining the
significance of personal connections in guest interactions. Enforce robust privacy measures for
responsible data handling, ensuring compliance with privacy standards. Establish a dedicated support
team for swift issue resolution, keeping guest services uninterrupted. Regularly update AI systems to
stay abreast of technological advancements and enhance operational efficiency. Solicit guest feedback
to gauge satisfaction and refine AI services. Ultimately, position AI as a supportive tool rather than a
substitute for human interaction, ensuring a balanced and enhanced guest experience at Okada Manila.

Name of the Establishment:

Belmont Hotel Manila, situated within the Resorts World Manila complex, is a contemporary and
luxurious accommodation option in the Philippines. Opening its doors in 2015, Belmont Hotel Manila
has quickly become a notable destination for both leisure and business travelers. With its modern
architecture and sophisticated design, the hotel offers a stylish and comfortable retreat for guests.
Known for its commitment to providing excellent service and top-notch facilities, Belmont Hotel Manila
has carved its niche in the hospitality industry. The hotel's strategic location, close to Ninoy Aquino
International Airport, further enhances its appeal for travelers seeking convenience. Over the years,
Belmont Hotel Manila has established itself as a preferred choice for those looking for a seamless blend
of elegance and functionality in the heart of Manila.

Name of the Artificial Intelligence:

AI ASSISTANT

Advantages:

The benefit of incorporating AI assistants, exemplified by their integration into accommodations like
Belmont Hotel Manila, is their capacity to elevate guest experiences and streamline operational
efficiency. These AI systems adeptly manage routine tasks such as processing room service requests,
facilitating check-in/check-out procedures, and providing information, thereby enabling hotel staff to
concentrate on more intricate guest requirements. Through AI, patrons can enjoy tailored suggestions,
personalized services, and seamless interactions, contributing to an overall positive and efficient
sojourn. Furthermore, AI-powered analytics offer hotels valuable insights into guest preferences,
facilitating targeted marketing and improved service personalization. The integration of AI assistants in
hotels like Belmont Hotel Manila underscores a commitment to harnessing technology to enhance guest
satisfaction and operational effectiveness.

Disadvantages:

A notable drawback associated with the integration of AI assistants in hotel settings, exemplified by
Belmont Hotel Manila, is the potential diminishment of human touch and personalized service. While AI
excels at managing routine tasks, it may lack the empathetic and nuanced understanding that human
staff bring to addressing unique guest needs and preferences. Instances of technical glitches or
malfunctions could result in service disruptions, emphasizing the need for a robust technical support
system. Privacy concerns also surface, as the collection and processing of guest data by AI systems
require careful handling to ensure security and compliance with privacy regulations. Striking a balance
between technological convenience and preserving a human-centered approach is essential to
effectively navigate these challenges.
Recommendation/Action Plan:

To enhance the implementation of AI assistants at Belmont Hotel Manila, a comprehensive action plan is
recommended. First and foremost, prioritize user-friendly interfaces that cater to customers of all
technological proficiencies, ensuring a seamless guest experience. Complement the AI-driven services
with dedicated human staff available for assistance during peak hours, fostering a positive and
supportive atmosphere. Establish a robust technical support system to promptly address and resolve
any technical glitches, minimizing disruptions in service. Implement training programs for both guests
and staff to familiarize them with the technology, promoting efficiency and reducing frustration.
Maintain a balanced approach by offering both AI-driven services and traditional human-centered
options, catering to diverse guest preferences. Create a feedback mechanism to gather insights for
continuous improvement, addressing recurring issues and enhancing overall guest satisfaction. Lastly,
emphasize the importance of human interaction in guest services, ensuring that the convenience of AI-
driven services is complemented by a welcoming and engaging atmosphere.

Name of the Establishment:

The National Museum of the Philippines, established in 1901, stands as a cultural bastion in Manila.
Originally named the Insular Museum, it evolved over the years and became the National Museum in
1936. This institution is dedicated to preserving the country's rich cultural and natural heritage. Its
collections house a diverse range of artifacts and artworks, offering glimpses into various periods of
Philippine history. Through continuous evolution and the incorporation of modern methods, the
National Museum remains a vital force in promoting and safeguarding the nation's unique identity.

Name of the Artificial Intelligence:

Facial recognition
Advantages:

Facial recognition technology presents several advantages, including enhanced security, efficient
authentication processes, and improved user experience. One of its primary advantages is its role in
bolstering security systems. By accurately identifying individuals based on facial features, it helps
prevent unauthorized access to secure areas or devices. The technology also streamlines authentication
processes, offering a quick and convenient way for users to unlock devices, access services, or make
secure transactions. Additionally, facial recognition can enhance user experience in various applications,
from unlocking smartphones to passport verification at airports, by providing a seamless and user-
friendly interaction. Overall, these advantages contribute to the widespread adoption of facial
recognition technology in diverse sectors.

Disadvantages:

facial recognition technology comes with certain disadvantages and concerns. One notable drawback is
related to privacy issues. The collection and storage of facial data raise concerns about unauthorized
access, data breaches, and potential misuse of personal information. Inaccuracies in facial recognition
algorithms, especially in differentiating individuals of certain demographics, can result in biased
outcomes and contribute to discriminatory practices. Another challenge is the potential for mass
surveillance, where the widespread use of facial recognition in public spaces raises questions about civil
liberties and individual freedoms. Striking a balance between the benefits of facial recognition and
addressing these ethical and privacy concerns is crucial for its responsible and ethical deployment.

Recommendation/Action Plan:

To address the challenges associated with facial recognition technology, a multifaceted approach is
crucial. Organizations should prioritize stringent privacy safeguards, ensuring compliance with data
protection laws and regularly updating policies. Mitigating biases in algorithms through ongoing testing
and updates is essential to promote fairness. Transparency and accountability measures, coupled with
public engagement initiatives, can build trust and understanding. Collaboration with policymakers is
necessary to establish clear legislation governing ethical use. Robust security measures must protect
databases from cyber threats. Ethical guidelines and community input should guide technology
deployment, prioritizing individual rights and consent. This comprehensive strategy ensures responsible
and ethical facial recognition use, fostering public trust and addressing privacy and security concerns.
Name of the Establishment:

Star City, inaugurated in 1991 in Pasay City, stands as a prominent amusement park in the Philippines,
enchanting visitors with a myriad of attractions and rides. From its origins as an open-air concert venue,
Star City has transformed into a comprehensive entertainment destination, featuring thrilling rides,
game booths, and festive displays. Renowned for its iconic Christmas celebrations, highlighted by the
dazzling "Star City Christmas on Display," the park has become a go-to destination for families and
individuals seeking joy and amusement. Despite facing challenges, Star City continues to be a cherished
part of the Philippines' entertainment scene, offering a delightful escape for all.

Name of the Artificial Intelligence

AI ASSISTANT

Advantage:

The advantage of AI assistants, as exemplified by their integration into entertainment destinations like
Star City, lies in their ability to enhance visitor experiences and optimize operational efficiency. These AI
systems proficiently handle routine tasks such as managing ride queues, providing information, and
facilitating seamless interactions, allowing the park staff to focus on delivering a more personalized and
engaging experience. Through AI, visitors can enjoy tailored recommendations, efficient services, and
smooth interactions, contributing to an overall positive and enjoyable visit. Additionally, AI-powered
analytics can provide valuable insights into visitor preferences, enabling targeted improvements and a
more personalized approach to entertainment offerings. The incorporation of AI assistants in attractions
like Star City reflects a commitment to leveraging technology for an enhanced visitor experience and
operational efficiency.
Disadvantage:

One notable disadvantage associated with the integration of AI assistants in entertainment destinations
like Star City is the potential reduction in human interaction and the personalized touch that traditional
amusement park staff provide. While AI excels at managing certain tasks, it may lack the empathetic and
nuanced understanding that human staff bring to creating unique and memorable experiences for
visitors. Technical issues or malfunctions in AI systems could lead to disruptions in service, and concerns
about privacy may arise due to the collection and processing of visitor data. Striking a balance between
technological convenience and preserving the human-centric charm of traditional amusement parks is
crucial to effectively navigate these challenges.

Recommendation/Action Plan:

For an optimal integration of AI assistants at Star City, it is crucial to prioritize visitor education through
interactive sessions and informational materials, fostering familiarity with AI benefits. Implement a
dedicated technical support team for real-time issue resolution, ensuring uninterrupted visitor
experiences. Transparent privacy policies and robust security measures are paramount to address data
concerns. Regular feedback collection via surveys will help gauge visitor comfort and identify areas for
improvement. Continuous system updates will keep pace with technological advancements, striking a
balance between innovation and the timeless human-centric charm of Star City.