DGFT - Restricted Imports - Permanent IEC User Help File

Directorate General of Foreign Trade
User Help File
Restricted Imports-Permanent IEC User (IEA)

Version 1.0
April 2021
Directorate General of Foreign Trade Restricted Imports User Help File v1.0
Table of Contents
1.Introduction and Accessing DGFT Portal........................................................................................ 3
2.Contact@DGFT................................................................................................................................... 3
3.Registering on New Portal ................................................................................................................ 3
4.Forgot Password ................................................................................................................................ 6
5.Apply for Restricted Imports for Permanent IEC Users ............................................................... 8
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1. Introduction and Accessing DGFT Portal

This document is the help file for issuance of Identity Card in the new system. To access the new
portal, navigate to https://dgft.gov.in
The new portal is compatible with the following browsers: Chrome 70 + / Firefox 70 + / IE 11 +
Users are advised to refer to the latest help file available under Learn > Application Manuals in the
DGFT Portal.
2. Contact@DGFT
To raise a concern to DGFT the user may call the given Toll Free Helpline number given on the DGFT
Portal or raise a request using the “Contact@DGFT” page.
3. Registering on New Portal

To Register on Directorate General Foreign Trade (DGFT) portal you would require:
a) Internet Connection
b) Valid Email and Mobile Phone Number
Then proceed with the following steps.

1. Visit the DGFT website and proceed with registration process.
2. Enter the Registration Details.

• Select Register User as “Importer/Exporter”
3. Enter the OTPs received on email and mobile number.

4. Upon Successful validation of the OTP, you shall receive a notification containing the
temporary password which you need to change upon first login.

4. Forgot Password
If you have already registered and forgot the password, you may use the Forgot password feature
to request for a temporary new password and then set again your password by following the
below given steps.
1. Visit the DGFT website and click on Forgot Password hyperlink.
2. Enter registered email id in the username field.
3. Enter captcha code shown on the screen.
4. Click on the submit button.
5. Click OK to proceed with the forgot password or click cancel to go back to previous screen.

6. System will validate the email id provide by you and send the once time password on the
registered email id and mobile if email address is registered with DGFT. Registered User will be
linked to an IEC to proceed with Identity Card application on Customer Portal.

5. Apply for Restricted Imports-Permanent IEC User

To Apply for Restricted Imports on the DGFT portal you would require:
Pre-requisites:
a) Valid Login Credentials to DGFT Portal (After Registering on DGFT Portal).
b) Active Firm’s Bank account for entering its details in the Application and to make online
payment of the application fee
Then proceed with the following steps:

1. Visit the DGFT website and login in to the portal with valid credentials.
2. Navigate to Services->Import Management System>Licence for Restricted Imports>Apply

for New Authorization


3. User will reach to Draft Applications screen. All draft applications will be displayed here.

4. In Draft Application screen Click on “Start Fresh Application” button or click on “Proceed with
Existing Application” Button in case user already saved a draft application.

5. On General Information screen.
a) You will get a Radio Button asking “Do you wish to use a Permanent IEC? *”. Click on “Yes “.
-After Clicking on YES other depended fields will be displayed to the user.

b) Field wise details you need to fill in General Information page.

*
Permanent IEC - Select your permanent IEC from this drop-down field.

Entity Name - Provide Your Entity Name in this field.

Branch Code
*
- Provide Branch code (By default this value will be “0”).
Name of the Nodal Person* -
Name of your firms Point of contact is required in this field. If you are the point of
contact then provide your name here.
*
- Contact number of your firms Point of contact is required in this field. If you
Mobile Number of Nodal Person
are the point of contact then provide your contact number here.

d) After entering all the details in Applicant Information then clicks on “Save and Next” button.
e) All the details entered by the user will be Saved, Draft of the application will be created and user
will reach to Import Item Type screen.

6. On Import Item Type screen select the Import item type you want to Import from Import Item Type
drop-down field.
7. Based on the import item selected the required fields for the item types will be displayed. For eg.
We have selected X-Import of Pets. So all the required fields for this Item type will be displayed.
a) Now fill all the required fields and Click on Save and Next .
Petbook Number – Fill the pet book number here.
Petbook Date – Fill the date of creation.
Veterinary Doctor's Vaccination Certificate Number – Fill the number From Vaccination Certificate
Veterinary Doctor's Vaccination Certificate Date - Fill the Date From Vaccination Certificate

b) All the details entered by the user will be Saved ,Draft of the application will be created and
user will reach to Details of Items of Import screen.
8 . On Details of Items of Import screen fill Details of Items for Import, Details of import
under license of the given applied items in preceding 3 licensing years (Optional) and
Declare of sales/turnover of items (Imported/Indigenous).
a) In section Details of Items for Import fill all the details related to the import item you want to
Import.

b) In section Details of import under license of the given applied items in preceding 3
licensing years (Optional) fill the details if you have imported items within last 3 years.
Otherwise you can skip this section as it is optional.

c) In section Declare of sales/turnover of items (Imported/Indigenous) provide the details of

sale/turnover for past three financial years. By default the values will be 0 for each year . You
can change/add it year by year for all three years.
After filling details in all the sections click on Save and Next button.


d) All the details entered by the user will be Saved ,Draft of the application will be created and
user will reach to Port of Import & Purpose of Import screen.

9 . On Port of Import & Purpose of Import screen fill details of Port of Import and Purpose of
Import.
a) In section Port of Import Select the Port of Registration by searching the port by port name.

b) In section Purpose of Import the purpose of Import is Actual User by default for Permanent
IEC users.
c) Provide your address details as you are the actual user. Also provide detailed Justification
for the Import and click on Save and Next.

d) All the details entered by the user will be Saved ,Draft of the application will be created and
user will reach to Other Details screen.
10. On Other Details screen fill details of Canalised Item Details ( If the Items are not Canalised you
can select No in radio button as in this example) and In case of supplies to the Govt. Department
(including Police / Defence Organisation). Please enclose copy of recommendation and End
User Certificate ( If the Items are not for Govt. supplies you can select No in radio button as in this
example) and click on Save and Next.

a) All the details entered by the user will be Saved ,Draft of the application will be created and
user will reach to Attachments screen.

11. On Attachments screen required attachments based on the Import Item type will be displayed.
For eg. For Imports of Pets item types following attachments are required.
a) Upload all the attachments one by one by selecting the attachment and type uploading it by
clicking on Upload button . You can also provide remarks for each attachment added.

b) Upload all the required documents and click on Save and Next button.
c) All the uploaded attachments by the user will be Saved, Draft of the application will be created
and user will reach to Declaration screen.

12. On declaration screen, user will select terms and conditions check box to accept it. User can
update “Place” field if required and then click on “Save and Next” button.
a) Details entered by the user will be Saved, Draft of the application will be created and user will
reach to Application Summary screen.

13.On Summary page. User can verify the filled in details in previous screens, and can click on “Print
Summary” button to see the printable version of filled in form. Finally, user clicks on “Payment”
button to submit payment for the application.


14.On application fee payment screen user can verify the fee details and click on “Submit” button to
make the payment against application.
15. After Successful Payment, the user will be redirected to the DGFT Website and the receipt shall
be displayed, the user can also download/print the receipt.

16. The user shall receive the identity card application submission message with File number on the
screen. User will also receive email/SMS for file submission. If User clicks on OK button on E-
payment receipt, user will be redirected to Submitted applications via My Dashboard

With Action button you can perform the highlighted actions


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Directorate General of Foreign Trade

User Help File

Restricted Imports-Permanent IEC User (IEA)

DGFT Public Page 2 of 33

1. Introduction and Accessing DGFT Portal

3. Registering on New Portal

b) Valid Email and Mobile Phone Number

Then proceed with the following steps.

2. Enter the Registration Details.

3. Enter the OTPs received on email and mobile number.

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2. Enter registered email id in the username field.

3. Enter captcha code shown on the screen.

4. Click on the submit button.

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5. Apply for Restricted Imports-Permanent IEC User

Then proceed with the following steps:

2. Navigate to Services->Import Management System>Licence for Restricted Imports>Apply

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5. On General Information screen.

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b) Field wise details you need to fill in General Information page.

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Entity Name - Provide Your Entity Name in this field.

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Petbook Number – Fill the pet book number here.

Petbook Date – Fill the date of creation.

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c) In section Declare of sales/turnover of items (Imported/Indigenous) provide the details of

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With Action button you can perform the highlighted actions

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