Professional Documents
Culture Documents
https://testbankfan.com/download/m-organizational-behavior-2nd-edition-mcshane-te
st-bank/
Chapter 02
1. The MARS model identifies the four main factors that influence individual behavior: motivation,
ability, role perceptions, and situational factors.
True False
2. According to the MARS model of individual behavior and performance, employee performance will
remain high if one of the four factors in the model is significantly strong.
True False
3. Motivation refers to the external forces on a person that causes him or her to engage in specific
behaviors.
True False
4. Direction refers to the amount of effort allocated to the common goal of an organization.
True False
True False
2-1
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in
any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
True False
7. Ability refers to the natural aptitudes required to successfully complete a task rather than the
learned capabilities of an individual.
True False
8. Competencies refer to the complete set of motivations, abilities, role perceptions and situational
True False
9. Role perceptions are the extent to which people understand the job duties (roles) assigned to
them.
True False
10. Situational factors are working conditions within the employee's control.
True False
11. Organizational citizenship behavior refers to goal-directed behaviors under the individual's control
True False
True False
2-2
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in
any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
13. OCB may be directed to both individuals such as coworkers and to the organization as a whole.
True False
14. Counterproductive Work Behaviors (CWBs) may be involuntary on the part of the employee.
True False
True False
16. Employees who experience job dissatisfaction are more likely to be late for work.
True False
True False
18. Diana Duckworth shows up for work even when she is sick. This is called negative absenteeism.
True False
19. Presenteeism is more common among employees with high job security and high centrality.
True False
20. Personality is a relatively enduring pattern of behaviors and internal states that explains a person's
behavioral tendencies.
True False
2-3
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in
any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
Another random document with
no related content on Scribd:
Chapitre Ier. — De l’Éducation : Principes et moyens 131
d’action
Chapitre II. — De l’Éducation : Quelques aspects 161
L’Argent. — Le Ménage. — De la Parure. — De la
Discussion. — Éducation sexuelle. — Mariage, amour,
famille.
Chapitre III. — De l’Instruction : Principes et moyens
d’action 199
Le Lycée. — Le Foyer. — La « Valise ». — Comment
apprendre. — Le Choix d’un métier.
Chapitre IV. — De l’Instruction : Quelques lacunes 233
Les Langages secrets. — La Constitution. — Soi-même. —
« Self-defence ». — Planter un clou. — Les
« applications ».
Updated editions will replace the previous one—the old editions will
be renamed.
1.D. The copyright laws of the place where you are located also
govern what you can do with this work. Copyright laws in most
countries are in a constant state of change. If you are outside the
United States, check the laws of your country in addition to the terms
of this agreement before downloading, copying, displaying,
performing, distributing or creating derivative works based on this
work or any other Project Gutenberg™ work. The Foundation makes
no representations concerning the copyright status of any work in
any country other than the United States.
• You pay a royalty fee of 20% of the gross profits you derive from
the use of Project Gutenberg™ works calculated using the
method you already use to calculate your applicable taxes. The
fee is owed to the owner of the Project Gutenberg™ trademark,
but he has agreed to donate royalties under this paragraph to
the Project Gutenberg Literary Archive Foundation. Royalty
payments must be paid within 60 days following each date on
which you prepare (or are legally required to prepare) your
periodic tax returns. Royalty payments should be clearly marked
as such and sent to the Project Gutenberg Literary Archive
Foundation at the address specified in Section 4, “Information
about donations to the Project Gutenberg Literary Archive
Foundation.”
• You comply with all other terms of this agreement for free
distribution of Project Gutenberg™ works.
1.F.
1.F.4. Except for the limited right of replacement or refund set forth in
paragraph 1.F.3, this work is provided to you ‘AS-IS’, WITH NO
OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PURPOSE.
Please check the Project Gutenberg web pages for current donation
methods and addresses. Donations are accepted in a number of
other ways including checks, online payments and credit card
donations. To donate, please visit: www.gutenberg.org/donate.
Most people start at our website which has the main PG search
facility: www.gutenberg.org.