ALBERTA

SOTNIKOVA
FUTURE CRUISES AGENT

SUMMARY

Experienced travel agent with 7+ years of service in the tourism industry.

CONTACT ME
Proven track record of success in organazing and planning trips, providing
excellent customer service, and finfing the best deals.
Kyiv, Ukraine

EXPERIENCE
albertasot@gmail.com
Travel agent
+ 38 095 447 14 86 Join UP!| October 2020 — Until now
Planning and booking travel arrangements.
Developing and maintaining strong relationships
with airline, hotel and car rental providers.
Demonstrating excellent customer service, problem
solving and communication skills.

SKILLS Flight/Travel consultant

Air France | March 2018 — October 2020
Customer service
Advised clients about options for travel in
accordance with stated objectives.
Communication
Facilitated travel arrangements and
accommodations for individuals and groups.
Organizational
Made sure that clients have all the necessary
Time management
documentation required to travel to their
destinations.
Booking systems
EDUCATION
Destination knowledge
Kyiv National University of Trade and Economics
Travel and Tourism Management Degree | September 2017 -
July 2021

LANGUAGES

Ukrainian - Native speaker

Russian - Native speaker

English - Fluent

French - Intermediate