WMSU-ISMP-GU-001.

00
Effective Date: 7-DEC-2016

II. Modes of Communication

Lesson 1: Forms of Communication

Introduction

Communication mode refers to the channel through which one express his/her
communicative intent. It is the medium through which one conveys his/her thoughts. Views
or feelings can be communicated through face to face interaction, video, or audio. The
mode may also be text-based.

Communication comes in diverse forms. In the distant past, people communicated

through heralds. Then came the snail mails, type writers, telegrams, beepers. Not too long
ago, people used telephones. In the technological era, people utilize diverse platforms in
order to convey or send messages and communicate even across the globe through E-
mail, Twitter, Facebook, and other methods of wireless communication and transaction.
Because of faster Internet connection, people can simply search the Web for information
just at the tip of their fingers.

Objectives

At the end of this lesson, you can:

1. Identify the various communication modes;
2. Demonstrate the importance of face-to-face, audio, virtual, text-based, and other
forms of communication targeting different types of audiences in local and global
settings.
3. Distinguish the differences between and among the communication modes.

Topic Outline
1. Face-to-face interaction
2. Audio
3. Video
4. Text-based

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Try this!

Listen to the sample recorded telephone conversations to be played by your teacher.

Identify the caller and callee and analyze the context of the conversations. As you listen,
provide the information called for by filling in the table.

Variety of Variety of
Telephone
Topic Caller English Callee English
Conversation
Used Used
1.

2.

3.

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Think ahead!

1. What were the difficulties you encountered as you listen to the recorded telephone
conversations?
2. What did you realize in order to improve your listening skills?
3. What can you suggest to help you improve your performance?

Read and Ponder

Communication Modes
Face-to-face interaction. It is an informal or casual conversation between two or
more people. People engage in social conversations to establish relationships or maintain
them.
Video. Another mode of communication is video. Web cameras are used so that
two or more people who cannot interact face-to-face can communicate. If there are no
technical glitches encountered, these can be very effective mode of communication.
Audio. In this mode of communication, only the voice of the speaker is heard like
in podcast for instance. The audio communication mode is quite difficult especially if you
are listening to people with different accents.
Text-Based. These include e-mails, facsimile, text messaging, and instant
messaging.

See if you can do this!

Task 1 (Video): Watch Dr. Sherry Turkles’ video in TED TALK, titled “Together but Alone”.
Then write a reflection paper on the research topic she discussed in her presentation.

Task 2: (Text-Based)
1. Suppose that the university decided to change the examination schedules due to
recent circumstances. Disseminate information about the change made in the
schedules.

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