NOOR FOWZIAH BINTI MOHD ABDUL SALAM

24 Jalan kangkung puteri 24/7,

Seksyen 24,
40300 Shah Alam ,
Selangor Darul Ehsan.
Phone No : 017-2428903
Email : queenfowziah 2499@gmail.com

NOOR FOWZIAH BINTI MOHD ABDUL SALAM

Personal Details
Age : 37 years old
Date of Birth : 3 Mei 1987
Religion : Islam
Nationality : Malaysian
Gender : Female
Marital Status : Married
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Summary of Qualification
 Helpful and sociable with people from different level and cultural background
 Committed to various paperwork for academic assignment and curricular activities
 Excellent in handling tasks and time management
 Independent, self-motivate and able to work in team
 Responsible, hardworking, friendly and easy to adapt with surrounding condition.

Education

Qualification : Secondary School/SPM

Field of Study : Arts
Institute/University : SMK Seksyen 19 Shah Alam Selangor Darul Ehsan
Graduation Date : Dec 2004

Qualification : Secondary School/PMR

Field of Study : Islam
Institute/University : Sekolah Menengah Taman Pendidikan Islam,Meru Klang Selangor Darul Ehsan
Graduation Date : Dec 2002

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Languages
 Written : Bahasa Malaysia and English
 Spoken : Bahasa Malaysia, English and Tamil
 Reading : Bahasa Malaysia and English
Experience
Company Name : Elewsmart Sdn.Bhd
Address : No 8 Jalan Kangkung Puteri 24/7 Seksyen 24 Shah Alam , Selangor
Position Title :Retail Staff
Duration :26/09/2022-present

 Greeting customers
 assist in receiving and processing product shipments; prepare and display new merchandise.
 Scanning items for customers and making sure they found what they were looking.
 Cleaning and restocking the store throughout the day, before opening and after closing.
 Inform customers about discounts and special offers.

Experience
Company Name : Tesco Stores Shah Alam
Address : 3 Jalan Aerobic 13/43 Seksyen 13 Shah Alam Selangor Darul Ehsan
Position Title : Front End
Duration : 1 Jun 2016-2 April 2018

 Scan items and ensure pricing is correct.

 Greet customers and ask if they want paper or plastic.
 Assist in the operation of cash registers as needed
 Answer queries and handle customer complaints.
 Take money in the form of cash, credit card, or check.
 . Clean up checkout area with damp cloth and disinfectant

Experience
Company Name : KidZania Kuala Lumpur
Address : Curve NX, No. 18, Jalan PJU7/5, Mutiara Damansara
47810 Petaling Jaya Selangor Darul Ehsan
Position Title : Establishments Supervisor (contract)
Duration : 11 Aug 2014-1 Nov 2014

 Provide good service to visitors

 Interact with the children who visit KidZania and implement activities according to
guidelines and procedures.
 Keep control of visitor affluence through the system and manually, in case of system
failure or absence.
 Maintain the establishments’ cleanliness upon arrival, during the operation as well as
leaving the establishment.
 Manage/maintain establishment’s raw materials inventory.
 Maintain the establishment’s theming elements montage.
 Identify failures, shortage of raw materials, utensils or elements and report these to the
Area Coordinator.
 Manage and control KidZania funds in compliance to the policies and procedures of
KidZos Treasury
Experience
Company Name : RFK RESOURCES SDN.BHD
Address : 165, PKNS Bizpoint Tkt 2,Jln Plumbum 7/P
Seksyen 7 40000 Shah Alam Selangor Darul Ehsan
Position Title : Clerk
Duration : 06 Sept 2011– 03 Jun 2013

 Handling Incoming and Outgoing calls.

 Fixing the appointments.
 Booking Ticket & Hotel for office trip.
 Main the files.
 Receiving and Sending e-mail.
 Updating and Reporting of the details job.
 Check attendant for staff.

Experience
Company Name : ASTRO
Address : Capsqures Kuala Lumpur
Position Title : Customer Service Officer (Inbound call)
Duration : 3 Mac 2008 – 29 Aug 2011

 Responsible for handling customer problems.

 Handling all incoming call and requests for customer.
 Solves cross functional customer issues relater like collection and fraud.
 Responsible for other duties as assigned.

Experience
Company Name : Klinik Mutiara
Address : Bukit Tinggi ,Klang
Position Title : Nurse/Pembantu Klinik
Duration : 7 Dec 2004 – 4 Jan 2006

 Handle patients' registration

 Attend to patients at front desk and answering all coming phone calls
 Assisting doctor.
 Appointment booking and rescheduling
 Manage daily clinic operations, filing system and cleanliness

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References
Name :Mr.Izwan
Company : Elewsmart (Manger seksyen24)
Mobile : 019-4082636

Name : Mrs.Raja Suzana

Company :Tesco Shah Alam ( Manger Front End)
Mobile : 019-3723989
Name :Mdm Saihda
Company : Klinik Mutiara(Manger)
Mobile : 016-2375339