PMG1123 TUTORIAL - 6

CHAPTER 6
LEADERSHIP & MOTIVATION

IDENTIFY SUITABLE ANSWERS.

1. Someone who has the ability to influence employees that based on the formal
authorities that exist in their position. Manager

2. The process by which a person’s efforts are energized, directed and sustained towards
attaining a goal. Motivation

3. The process of influencing a group to achieve goals. Leadership

4. Someone who can influence others and who has managerial authority. Leader

5. The ability of one person (the agent) influencing the behavior and/or attitudes of others
(the target). Power

TRUE/ FALSE
1. According to the Life-Cycle Theory of Leadership, manager practices delegation style if
the subordinates’ level of maturity is at M3 (or R3). F

2. An autocratic leader would allow employees to participate in decision-making. F

3. The most ideal leadership style according to Blake and Mouton in their managerial grid is
1, 1. F

4. In the managerial grid, 9, 1 management style is known as a country club management.

F

5. Leading involves motivating and directing the members of an organization so that they
contribute to the goals of the organization. T

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6. Trait research was successful in predicting leadership success consistently. F

7. Legitimate power influences others by controlling things they want, such as money,
acceptance, praise, promotion and status. F

8. According to Hersey and Blanchard’s life cycle theory, the participating style (phase 3) of
leadership is a stage where a leader provides the subordinates with low task and low
relationship. F

9. Referent power is the ability to influence another person because of knowledge and
competence. F

10. Managers who use the laissez faire leadership style do as little supervision as possible.
T

11. Under theory Y, individuals not only accept but also seek responsibility. T

12. Esteem needs include the desire for friendship, love and feeling of belonging. F

13. Theory X assumption is based on the view that people dislike work. T

14. According to Maslow, a person will satisfy his security needs before his social needs. T

15. According to Maslow’s hierarchy of needs, physiological needs reflect the desire to have
safe physical and emotional environment. F

16. Food, air, water, and shelter are all security needs and form the lowest level in Maslow’s
hierarchy. F

17. Douglas McGregor identified two basic assumptions of managers which he called Theory
X and Theory Z. F

18. Job relevant knowledge is one of seven traits theories. In this trait, leaders build trusting
relationship between themselves and followers by being truthful. F

19. Employees were more satisfied under a laissez faire leader then an autocratic leader. F

20. Leader is appointed to their position. F

21. The managerial grids have two dimensional grids. There are concern for people and
concern for production. T

22. Effective leaders have the degree of knowledge about the company, industry and technical
matters. This sentence refers to the self-confidence. F

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MULTIPLE CHOICE QUESTION

1. Who developed the hierarchy of needs motivational theory?

A. Herzberg
B. McGregor
C. Vroom
D. Maslow

2. According to Hersey and Blanchard’s leadership theory, when a follower’s level of

readiness is at R2, the most suitable leadership style is __________.
A. selling
B. telling
C. participating
D. delegating

3. Rosa Contractor company is trying to fulfil the __________ needs of the workers by
providing them a safety helmet.

A. self-actualization
B. self esteem
C. physiological
D. security

4. In the Hersey and Blanchard situational theory, the leadership style characterized by high
task and high relationship behavior is called __________.

A. telling
B. selling
C. participating
D. delegating

5. According to Blake and Mouton, the least effective style of management is located at point
__________.

A. 1,9
B. 1,1
C. 9,1
D. 9,9

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6. Self-actualization refers to people’s need to:

A. feel secure
B. have social interaction
C. achieve the highest level they are capable of
D. get recognition

7. Which of the following are the FIVE (5) leadership styles developed by Robert Blake and
Jane Mouton in their Managerial Grid?

A. Trait, psychological, transformational, contingency and behavioral

B. Telling, selling, participating, delegating and controlling
C. Directive, supportive, participative, achievement oriented, and authoritative
D. Impoverished management, country club management, middle of the road
management, task management and participative management

8. A leader who tends to centralize authority, dictate work methods, and make own decision
is a (n) __________ leader.

A. democratic
B. laissez-faire
C. autocratic
D. democratic-consultative

9. The power to control the employees over tangible benefits such as promotion, better job
or better work schedule can be defined as

A. Reward power
B. Legitimate power
C. Position power
D. Coercive power

10. According to _______________, a person has five fundamental needs: physiological,

security, affiliation, esteem, and self-actualization.

A. Herzberg’s Two-Factor Model

B. Maslow’s Hierarchy of Needs
C. Acquired-Needs Model
D. Equity Model

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11. According to Maslow’s Hierarchy, described growth, achieving one’s potential, self-
fulfillment and the drive to become what one is capable of becoming?

A. Physiological
B. Esteem
C. Social
D. Self-actualization

12. The most effective management style based on Blake and Mouton’s Managerial Grid is
____________.

A. (1, 1)
B. (9, 9)
C. (1, 9)
D. (9, 1)

13. _________ are appointed from within work group.

A. Managers
B. Leaders
C. Executives
D. Supervisors

14. Effective leaders have a degree of knowledge about the company, industry and technical
matters. This sentence refers to the ___________________.

A. Impersonality
B. Job relevant knowledge
C. Self esteem
D. Driven and passion

15. A leadership behavior or style that gives employees complete freedom is:

A. Autocratic style.
B. Democratic style.
C. Mix style.
D. Laissez-faire.

16. Which of the following is NOT the leadership style explored by University of Iowa?

A. Democratic style
B. Cultural style
C. Laissez Faire style
D. Autocratic style

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SHORT ESSAY QUESTION

State FOUR (4) differences between Theory X and Theory Y.

(8 marks)

Explain FOUR (4) leadership styles under Situational Leadership Theory (SLT).
(8 marks)

Define power. Discuss any THREE (3) sources of power.

(8 marks)

Discuss any FOUR (4) level of need based Maslow Hierarchy Needs of Theory.
(8 marks)

Explain any FOUR (4) leadership styles based Managerial Grid Theory.
(8 marks)

Explain any TWO (2) traits associated with leadership

(8 marks)

Differentiate between Theory X and Theory Y in Early Theories of Motivation.

(8 marks)

LONG ESSAY

Discuss FIVE (5) categories of managerial grid by Blake and Mouton.

(10 marks)

Briefly explain FIVE (5) sources of leader power.

(10 marks)

Explain FIVE (5) levels of Maslow’s Hierarchy of Needs Theory.

(10 marks)

Discuss FIVE (5) traits associated with Leadership.

(10 marks)

Discuss FOUR (4) leadership styles under Situational Leadership Theory (SLT).
(10 marks)