Terminal Monthly Briefing January DAY: Monday

2024 DATE: January 22nd 2024

Venue Gate 2 Juanda International Airport
Participants All Staff

NO SUBJECT / ISSUES AND ACTION PLAN PIC STATUS

OPENINGS
Meeting was opened by Arnold at 11.00lt
a. Each Airline review
b. Internal staff review

1. Pax Svc Commitment, applies to all flights, entry times are working
Hours with notes:
a. staff well groomed
b. The tray is ready at the counter
c. The counter is clean
d. After the briefing, the counter was immediately open,
there was no reason to return to SVC

Punishment if the staff’s late is:

a. Tidy morning & evening (do as much tidying as possible)
even the staff is terminated (takes effect the next day)

2. Changes in job distribution to suit operational conditions

Example :
 If suddenly a staff member is sick, excuse me.
 changes in flight hours (delay, retime)
 flights that suddenly appear

So it’s hoping that there will be two-way communication between staff

and Supv (Jobdister) if it is felt that a jobdist is not suitable

3. A superior provides policies based on ops needs, changing times,

differences in staff capability, conditions, etc. including 2 days leave
without off days.

With input from friends, the Supv team reviewed the granting
of 2 days off.

4. The employee's right to get 8 off, double off is just the boss's kindness to
his employees to have the opportunity to rest longer.

So double off in the roster is not mandatory

5. Holiday exchanges are permitted upon agreement between both parties

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 provided that the exchange is with staff who have the same capability and
must coordinate with the jobdister.

If this is possible, it will be accommodated, but if not please forgive

Jobdis maximized release at 7pm

If the revision is very different then the jobdister will mention the staff.
6.
7. Refreshment for delayed flights for passengers first, if there is excess then
distribute it to staff
8.
Don't let all your household problems JAS PAX SVC go out to your
neighbors. External parties cannot provide solutions for us.
Maintain the good name of the Department and Company

9. If the staff does not carry out the duty tidy/setup qfence staff which is set
in jobdis, then the staff does not carry out their duties so the sanction is to
carry out Postflight for a week.
example: the staff comes in at 6.30, on SQ duty for 3 flights, then the staff
will be on PF duty on those 3 flights.
All
OJT staff can be empowered to help our work run smoothly, because they Done
Member
are in our company, it is our shared responsibility to teach and maintain
Example of activities for OJT:
- encouraged WCHR
- prepare manual boarding pass
- set up q fence

As of 23 Jan, Gate Bag SQ was placed at gate 8. Gate ctrl SQ923 was
required to check stock and provide information on what group there was a
shortage of.

Best staff of
- October & 2023, namely Novie Isnandari
- November Daffa
- December Fungky

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Prepared by : Rafi Danendra