Joseph Ogundele

54 Bamiji Lawal street Lagos | +2348126064858 | Ogundelejoseph1212@gmail.com

Summary:
Enthusiastic and highly motivated UI/UX designer. Actively seeking an internship position to
leverage strong communication skills, organizational talent, and a proactive mindset that
contributes immensely to the growth of your organization while learning.

Professional History
Customer Success Associate | Glovo (Food Delivery Company)
April 2021 – Present

 Developing and maintaining business relationship with customers and proactively

identifies issues before escalations.
 Onboarded 175 quality partners in Q3 which expanded the Glovo market by 8% and
also boosted revenue substantially.
 Providing technical support to clients having issues with the platform or Glovo device.
 Recognized for bagging 96% CSAT score for responding to customers inquiries in a
friendly manner within a healthy response time.

Pivoting by taking online courses on UI/UX | Practice using Youtube (Present)

 Solid hands on experience with wire-framing, prototyping, animation and responsive

design.
 Reading books to understand user experience, user research while testing and iterating
 Following professionals on Linkedin, Dribbble, Behance and other platform to stay in
touch with trends and updates.
 Practically learning on scheduled daily basis.

Educational History
Federal Polytechnic Bida (2014 – 2020)
Higher National Diploma in Public Administration

Skills

 Good communication skill

 Proactive
 Eyes for quality design.
 Proficient researching skills