Professional Documents
Culture Documents
1. The function of marketing research is to develop and analyze new information to help
marketing managers make better decisions.
True False
True False
True False
4. It is the job of the MIS specialist to ask for the right information in the right form.
True False
5. It is the job of the marketing manager to ask for the right information in the right form.
True False
6. Big data involves data sets too large and complex to work with typical database management
tools.
True False
7-1
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
7. A data warehouse is filled with file cabinets and binders where past market research is
stored.
True False
True False
9. Sales data becomes wisdom when it provides answers to questions of "who," "what,"
"where," "how much," and "when."
True False
10. Marketing managers turn information into knowledge when they use their experience to
answer "how" and "why" questions.
True False
11. An intranet works like the Internet but access is limited to a company's employees.
True False
True False
13. A decision support system (DSS) is a computer program that makes it easy for a marketing
manager to get and use information as he or she is making decisions.
True False
14. Decision support systems that include marketing models help managers by showing the
relationships among marketing variables.
True False
7-2
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
15. A marketing manager can use a DSS to conduct sales and perform analyses that show a
more detailed breakdown of what's happening.
True False
True False
17. A marketing model displays up-to-the-minute marketing data in an easy to read format.
True False
18. Use of the scientific method in marketing research helps managers make the best decisions
possible.
True False
19. A marketing researcher using the scientific method develops and tests hypotheses about the
relationships between things or about what will happen in the future.
True False
20. Use of the scientific method in marketing research forces researchers to use an inflexible
process.
True False
21. Use of the scientific method in marketing research forces researchers to use an orderly
process.
True False
22. Hypotheses are educated guesses about the relationships between things or about what will
happen in the future.
True False
7-3
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
23. The scientific method is a research process which consists of five stages: observation,
developing hypotheses, predicting the future, collecting data, and using statistical methods of
analysis.
True False
24. It isn't necessary for marketing managers to be involved with marketing research specialists,
since research requires statistical skills which managers usually don't have.
True False
25. Marketing managers should be able to explain the kinds of problems they are facing and the
kinds of marketing research information that will help them make decisions.
True False
26. Since marketing managers have to be able to evaluate research results, they should be
involved in the design of research projects-even though they may not be research
specialists.
True False
27. Defining the problem is the first step in the marketing research process-and is usually the
easiest job for the researcher.
True False
28. Defining the problem is always the easiest step in the marketing research process.
True False
29. Defining the problem is often the most difficult step in the marketing research process.
True False
7-4
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
30. To avoid wasting time working on the wrong problem, marketing researchers can use a
logical strategy planning framework to guide their efforts.
True False
31. Unless the problem is precisely defined, research effort may be wasted on the wrong
problem, and may lead to costly mistakes.
True False
32. A situation analysis is a formal study of what information is already available in the problem
area.
True False
33. During the situation analysis, marketing researchers may talk to informed people within the
company, study internal records, search libraries for available information, or browse the
Internet with a search engine.
True False
True False
35. Secondary data involves information that has been collected or published already.
True False
36. During the situation analysis, a marketing researcher will evaluate primary data rather than
secondary data.
True False
37. The Internet is an excellent source for primary data, but not secondary data.
True False
7-5
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
38. Much of the secondary data on the Internet is stored in database formats that standard
website search engines cannot find.
True False
39. Specialized search engines like Blogdex and Google Groups can locate websites that allow
marketing managers to listen in or ask questions as customers chat about companies and
brands.
True False
40. The government, advertising agencies, newspapers, trade associations, and research
subscription services are all major sources of primary data.
True False
41. The Statistical Abstract of the United States is one of the most useful summaries of
secondary data published by the federal government.
True False
42. A good situation analysis is usually inexpensive compared with more formal research efforts,
such as a large scale survey.
True False
True False
44. In general, a marketing researcher should get some problem-specific data before planning a
formal research project.
True False
45. A formal marketing research project usually involves gathering primary data.
True False
7-6
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
46. Qualitative research seeks in-depth, open-ended responses.
True False
True False
True False
49. A focus group interview involves interviewing 6 to 10 people in an informal group setting.
True False
50. Online focus groups can offset some of the limitations of traditional focus groups because
one aggressive member is less likely to dominate the group.
True False
51. Focus groups are a way to gather primary data quickly, but at a relatively high cost.
True False
52. Qualitative research seeks structured responses that can be summarized in numbers, like
percentages, averages, or other statistics.
True False
53. Open-ended questions are less likely to be asked in quantitative research than in qualitative
research.
True False
7-7
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
54. A common quantitative research approach is to use survey questionnaires with multiple-
choice questions.
True False
55. One reason for the popularity of mail surveys is that the response rates are usually very high.
True False
56. Response rate is the percentage of people contacted who complete a given questionnaire.
True False
57. One weakness of telephone interviews is that they do not allow an interviewer to probe and
really learn what the respondent is thinking.
True False
58. Telephone surveys are practical if the information needed is not too personal.
True False
59. A market research online community combines qualitative and quantitative approaches in
private online communities.
True False
True False
61. With roots in biology, ethnographic research studies different cultures by examining their
physiology.
True False
7-8
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
62. Observing-as a method of collecting data-should focus on a well-defined problem.
True False
63. In the observation method, researchers try to see or record what the subject does naturally.
True False
64. With the observation method, the researcher skillfully engages the subject in conversation.
True False
65. Nielsen's TV audience research and Arbitron's radio audience research illustrate that
observing is a common research method in advertising.
True False
66. A consumer panel is a group of consumers who provide information on a continuing basis.
True False
67. Applying the experimental method in marketing research usually means the responses of
groups are compared.
True False
68. In the experimental method, researchers compare the responses of two or more groups that
are similar even on the characteristic being tested.
True False
69. Syndicated research is an economical approach for collecting specific research needed by
one firm for a specific problem.
True False
7-9
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
70. Only about 25 percent of marketing research spending is for syndicated research.
True False
71. J.D. Power's surveys of customer satisfaction are a popular example of syndicated research.
True False
72. Even though marketing managers might like more information, they must balance the high
cost of good research against its probable value to management.
True False
73. A marketing manager should seek help from research only for problems where the risk of a
decision can be greatly reduced at a reasonable cost.
True False
74. Statistical packages are easy-to-use computer programs that analyze data.
True False
75. A statistical package is likely to be used with quantitative research, but not with qualitative
research.
True False
76. In a quantitative marketing research study, the total group of people a marketing manager is
interested in learning something about is known as the sample.
True False
True False
7-10
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
78. The extent to which marketing research data measures what it is intended to measure is
known as the confidence level.
True False
79. Validity concerns the extent to which data measures what it is intended to measure.
True False
80. All marketing research projects are worthwhile because they gather new information-even if
the research doesn't have action implications.
True False
81. When a firm is doing similar research projects in different international markets, it makes
sense for the marketing manager to coordinate the efforts so that comparisons across
markets are possible.
True False
82. Procedures that develop and analyze new information to help marketing managers make
decisions are called:
A. strategy planning.
B. operational planning.
C. analytical research.
D. marketing research.
E. statistical techniques.
7-11
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
83. Procedures that develop and analyze new information to help marketing managers make
decisions are called:
A. marketing research.
B. statistical techniques.
C. operational planning.
D. strategy planning.
E. sample building units (SBUs).
84. _____ refers to the procedures that develop and analyze new information about a market.
A. Marketing research
B. Marketing information system
C. Frequency monitoring program
D. Marketing plan
E. Management information system
A. Marketing planning
B. Marketing processing
C. Marketing structure
D. Marketing research
E. Marketing strategy
7-12
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
86. Marketing research is concerned with developing and analyzing new information to help
marketing managers do a better job of:
7-13
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
89. Marketing research:
90. A ______________ is an organized way of continually gathering and analyzing data to get
information to help marketing managers make ongoing decisions.
91. _____ refers to an organized way of continually gathering, accessing, and analyzing
information that marketing managers need to make ongoing decisions.
A. Active marketing
B. Manufacturing information system
C. Marketing research
D. Marketing information system
E. Target marketing
7-14
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
92. Regarding a marketing information system (MIS):
A. The input of marketing managers is not needed in developing an MIS; marketers should
leave everything to information technology specialists.
B. Can be used to improve implementation and control.
C. A good MIS converts information into raw data.
D. An MIS provides an alternative to big data.
E. All of these statements about a marketing information system are correct.
95. A complete marketing information system includes each of the following except:
7-15
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
96. A complete marketing information system should:
97. Big data does not comes from which of the following sources?
A. spreadsheets
B. social media sites
C. clickstreams
D. digital sensors on industrial equipment
E. big data comes from all of these sources
99. Which of the following trends creates difficult challenges for marketing managers?
7-16
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
100.For raw data to become useful to marketers, it must be:
102.Marketing manager Carl Hammer looked through his marketing information system where he
learned who was buying his product and where. He was looking at:
A. raw data.
B. information.
C. a marketing model.
D. big insights.
E. a knowledge network.
7-17
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
103.Marketing manager Ricki Stephens reviewed her marketing information system to learn who
was buying her company's products and at what stores they were buying. She found this
internal and external data in her company's:
A. data warehouse.
B. big data set.
C. market research network.
D. annual report.
E. focus group.
A. marketing information systems gather, access, and analyze data from intracompany
sources, while marketing research handles all external sources.
B. both tend to focus on nonrecurring information needs.
C. marketing information systems tend to increase the quantity of information available for
decision making, but with some decrease in quality.
D. neither involves the use of big data.
E. None of these alternatives is true.
A. most companies have much useful information, but it often isn't available or accessible
when the manager needs it.
B. most market-oriented companies only need a certain type of information once or twice.
C. marketing research data is rarely as accurate as data from a marketing information
system.
D. market-oriented managers can always use more data.
E. a company that can't afford marketing research should at least have a marketing
information system.
7-18
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
106.Which of the following observations about the use of a marketing information system (MIS)
is FALSE?
107.A marketing information system (MIS) includes all of the following except:
A. Data warehouses.
B. Decision support systems.
C. Internet support systems.
D. Marketing models.
E. Information technology specialists.
7-19
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
109.Which of the following statements about intranets is NOT TRUE?
110.An outside sales force can provide customers with up-to-date inventory levels, product
prices, delivery dates, and so forth by accessing information on the firm's own:
A. marketing model.
B. marketing dashboard.
C. intranet.
D. JIT system.
E. EDI system.
111.Reshma Ananda, a marketing manager for the Grocery SuperStore retail chain, fired up a
computer program that gave her ready access to information about product availability and
customer buying. The program helped her immediately set prices for bananas and cherries.
This type of computer program is called ______.
7-20
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
112.A decision support system
113.Juan Quito, marketing manager at Branded Food Co., reviewed his ______, the up-to-the-
minute marketing data on his computer screen. It was organized in an easy-to-read format
and customized to his area of responsibility.
A. intranet
B. marketing dashboard
C. internal data sources
D. data warehouse
E. internal search engine
114.At Verizon Communications, a marketing manager can view up-to-date marketing data that
has been customized to fit his area of responsibility by using a:
A. data warehouse.
B. search engine.
C. situation analysis.
D. marketing dashboard.
E. validity study.
7-21
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
115.A marketing model is a
116.A decision-making approach that focuses on being objective and orderly in testing ideas
before accepting them is the:
A. MIS method.
B. scientific method.
C. statistical method.
D. DSS method.
E. marketing models method.
117.The _____ is a decision-making approach that focuses on being objective and orderly in
testing ideas before accepting them.
7-22
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
118.The scientific method
A. rejects the idea that marketing managers can make "educated guesses" about marketing
relationships.
B. shows that every marketing research project should have five steps.
C. is an orderly and objective approach to judging how good an idea really is.
D. recognizes that statistical analysis provides the only basis for rejecting an hypothesis.
E. None of these alternatives is true.
A. rejects the idea that marketing managers can make "educated guesses" about marketing
relationships.
B. is an orderly way of presenting your point of view.
C. assumes that statistical analysis provides the only basis for rejecting an hypothesis.
D. is a hit-or-miss approach.
E. None of these alternatives is correct.
7-23
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
121.Educated guesses about the relationships between things or about what will happen in the
future are:
A. theories.
B. laws.
C. facts.
D. hypotheses.
E. None of these is a good choice.
122.Educated guesses about the relationships between things or about what will happen in the
future are:
A. hypotheses.
B. laws.
C. proposals.
D. theories.
E. predictions.
123.____ are educated guesses about the relationships between things or about what will happen
in the future.
A. Data insights
B. Observations
C. Situation analyses
D. Hypotheses
E. Marketing models
7-24
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
124.The purpose of the five-step marketing research process is to:
126.Which of the following statements accurately describes the collaboration between marketing
managers and market researchers?
A. Marketers explain real marketing problems and request information from researchers;
Researchers conduct tests that provide information to marketers.
B. Marketers conduct tests; Researchers turn data into useful information.
C. Marketers submit bids; Researchers evaluate bids.
D. Marketers gather data from secondary sources; Researchers input data into data
warehouses for computer processing.
E. Marketers conduct tests; Researchers identify marketing problems.
7-25
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
127.Which of the following statements is NOT accurate concerning the five-step approach?
A. Analyzing the situation, getting problem-specific data, interpreting the data, defining the
problem, solving the problem
B. Analyzing the situation, defining the problem, getting problem-specific data, interpreting
the data, solving the problem
C. Defining the problem, analyzing the situation, getting problem-specific data, interpreting
the data, solving the problem
D. Getting problem-specific data, interpreting the data, analyzing the situation, defining the
problem, solving the problem
E. Getting problem-specific data, interpreting the data, defining the problem, solving the
problem, analyzing the situation
129.Which of the following is the correct sequence of steps in the marketing research process?
A. Getting problem-specific data; interpreting data; defining the problem; analyzing the
situation; solving the problem.
B. Analyzing the situation; getting problem-specific data; interpreting data; defining the
problem; solving the problem.
C. Defining the problem; getting problem-specific data; interpreting data; analyzing the
situation; solving the problem.
D. Defining the problem; analyzing the situation; getting problem-specific data; interpreting
the data; solving the problem.
E. None of these is the correct sequence of steps in the marketing research process.
7-26
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
130.Which of the following is NOT part of the five-step marketing research process discussed in
the text?
131.Which of the following is NOT part of the five-step marketing research process discussed in
the text?
132.Which of the following is most consistent with the scientific method approach to marketing
research discussed in the text?
A. "We continually survey our customers because the results give us good ideas for
hypotheses."
B. "Once we interpret the data, we can define our problem."
C. "Our research is as precise as possible-because we want to be 100 percent accurate."
D. "Sometimes the answers from the early stages of the research process are good enough
so we stop the research and make our decisions."
E. None of these alternatives is correct.
7-27
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
133.Regarding marketing managers and the development of market research:
134.Which of the following statements BEST reflects the point of view of the text with respect to
marketing research?
A. "We don't use computers, surveys and the like because marketing's information needs are
usually not that precise anyway."
B. "When we work with outside marketing research specialists, we expect them to take the
time to really understand the problem we are trying to solve."
C. "As marketing manager, I feel that the marketing researchers should be left alone to do
their research-since they often come up with interesting suggestions."
D. "As marketing research director, I should know the marketing manager's position in
advance, so we can prove it is correct if possible."
E. "Our company is very small, but we should have our own marketing research department
anyway-to get the information we need to make good decisions."
135.The first step of the marketing research process-defining the problem-is the most important
because:
A. it comes first.
B. it involves qualitative research.
C. failure to correctly define the problem will cause all subsequent steps to be wasted effort.
D. many problems go away once they are clearly defined.
E. it's easy to confuse problems with symptoms at this stage.
7-28
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
136.What is the first step in the marketing research process?
137.Often the most difficult step in the marketing research process is:
138.The most difficult and important step in the scientific approach to marketing research is:
139.Which of the following statements about the marketing research process is NOT TRUE?
A. Defining the problem is important because this decision will remain unchanged throughout
the process.
B. The situation analysis step helps educate a researcher.
C. Researchers and marketing managers need to work together.
D. The situation analysis includes looking at secondary data.
E. Marketing managers often have to explain problems to researchers.
7-29
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
140.The first thing a marketing manager should do if one of his firm's products drops in sales
volume is:
142.Marketing research:
7-30
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
144._____ is an informal study of what information is already available in the problem area.
A. Qualitative research
B. Situation analysis
C. A focus group interview
D. Quantitative research
E. A marketing model
7-31
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
148.When a marketing manager searches the Internet to find information about a research
problem, this is an example of a(n):
A. intranet.
B. experiment.
C. hypothesis testing.
D. situation analysis.
E. data warehouse.
149.When a marketing manager scans a firm's MIS to try to obtain information about why the
firm's product sales are down, this is an example of a(n):
A. intranet.
B. hypothesis testing.
C. experiment.
D. data warehouse.
E. situation analysis.
150.When a marketing manager has phone conversations with key wholesalers of the firm's
products to try to obtain information about why the firm's product sales are down, this is an
example of a(n):
A. hypothesis testing.
B. situation analysis.
C. data warehouse.
D. intranet.
E. experiment.
7-32
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
151.Which of the following statements about a situation analysis is False?
A. A situation analysis is mainly a study of new information that is not already available.
B. A situation analysis may involve informal discussions with knowledgeable people.
C. A situation analysis may help educate a researcher who is dealing with an unfamiliar
subject.
D. A situation analysis should include finding relevant secondary data.
E. None of these statements about a situation analysis is False.
152.A situation analysis is highly beneficial to marketers for all the following reasons except:
A. it is very informative.
B. it requires little time.
C. it is inexpensive compared to formal research efforts.
D. it requires only a phone or Internet access.
E. it yields relevant primary data.
153.Which of the following is secondary data that is easily accessible to marketers and generated
inside their own firms?
7-33
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
154.A company that sells equipment through independent wholesalers wants to find out why
sales are down in one region. An analyst is asked to interview the wholesaler in that region.
This seems to be
155.A marketing manager wants to know why her sales are down. She talks with several sales
reps and finds that a competitor has introduced a successful new product. This "research"
seems to be part of
A. useful data.
B. secondary data.
C. primary data.
D. free data.
E. rarely-if ever-useful for marketing decision making.
7-34
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
157.Data that has been collected or published already is:
A. primary data.
B. free.
C. franchised data.
D. secondary data.
E. none of these are good choices.
159.Secondary data
160.Data which have already been collected in a previous study are called __________ data, while
data that are generated by a phone survey this month of key customers are called _______
data.
A. primary; secondary
B. primary; intranet
C. secondary; primary
D. secondary; experimental
E. intranet; sample
7-35
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
161.Secondary data is often available-at little or no cost-from:
163.The marketing manager at Massimino and McCarthy, a chain of retail stores that sells men's
clothing, is reviewing marketing research data to try to determine if changes in marketing
strategy are needed. Which of the following sources of data would be a secondary data
source?
A. Looking through the company's marketing information system to see past sales trends
B. Reviewing videotapes of a recent focus group
C. Making phone calls to some of the best customers to learn their interest in a new line of
clothing
D. Spending time in stores observing customers' behavior
E. Looking through the results of an online customer satisfaction survey
7-36
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
164.Which of the following is NOT a secondary data source?
A. Company files
B. Intranet reports
C. Libraries
D. Private research organizations
E. Panels
166.Which of the following statements about using the Internet to gather secondary information
is FALSE?
7-37
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
167.Searching the Internet, reviewing secondary data, and monitoring "chatter" on the web are
inexpensive and informal ways for marketers to:
A. is readily available, but there is usually not much information at state and local levels.
B. focuses mostly on agriculture.
C. is often very helpful for estimating the size of a market.
D. is only available from the Commerce Department in Washington.
E. None of these alternatives is correct.
169.A good place for a marketing analyst to START looking for published statistical data is the:
A. Encyclopedia of Associations.
B. Congressional Record.
C. Wall Street Journal.
D. Statistical Abstract of the United States.
E. New York Times research files.
170.The Statistical Abstract of the United States is a useful summary reference of the U.S.
market prepared by the:
7-38
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
171.Which of the following is likely to be part of a situation analysis?
A. A marketing analyst looks up data in Advertising Age magazine about expenditures in the
firm's market
B. A marketing researcher asks a trade association for one of its reports
C. A marketing manager searches data.gov
D. All of these are good choices
172.Secondary data:
7-39
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
175.Which of the following is most consistent with the marketing research process discussed in
the text?
A. "We know that time is always short, so as soon as we define the problem we get on with
our data collection."
B. "We pay a lot for marketing research experts, so our managers don't waste time trying to
figure out how projects should be conducted."
C. "We always use mail surveys, so that we won't have to worry about nonresponse
problems."
D. "Secondary data is often all we need to solve our problems."
E. None of the statements is a good answer.
7-40
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
177.A fast-food chain is redesigning its restaurants. One of the main questions facing the chain's
management is, "Should the new restaurant design include a salad bar?" A researcher in the
company finds an article in a restaurant trade magazine containing the results of a study
about salad bars. The results indicate that salad bars are costly to maintain and are not a
major attraction to consumers. Based on this information, management decides that it will
not have a salad bar as part of the new restaurant design. This example illustrates the point
that:
A. Situation analysis sometimes eliminates the need for conducting further research in a
problem area.
B. Situation analysis is very costly in terms of time and money.
C. Secondary data from sources outside the company is always better than secondary data
from sources inside the company.
D. Secondary data from private sources is always better than secondary data from
government sources.
E. Collecting primary data is always necessary in order to make good decisions.
7-41
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
179.A research proposal
180.The research proposal may include information about all of the following except
A. Cost data
B. A marketing information system
C. Company files
D. Observation
E. Library
7-42
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
183.Which of the following would be a source of primary data?
185.The two basic methods for obtaining primary information about customers are
7-43
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
187.When seeking problem-specific data through qualitative research, the researcher:
188.The _____ is a qualitative research method in which an interviewer asks very broad questions
that encourage the interviewee to provide details.
A. data warehouse
B. non-directive interview
C. response rate
D. consumer panel
E. situation analysis
189.Which of the following statements explains why marketers use focus groups to conduct
research?
A. People may not feel free to express their honest thoughts in groups.
B. Some individuals may dominate group discussion.
C. 6 to 10 people provide feedback to marketing questions in a single event.
D. The results cannot be measured objectively.
E. Conclusions reached from a session usually vary depending on the viewpoint of the
researcher.
7-44
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
190.In quantitative research, it is common for researchers to ask questions and offer a variety of
fixed answers from which to choose-such as multiple-choice questions. This approach is
advantageous for all the following reasons except:
7-45
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Another random document with
no related content on Scribd:
grande sforzo, vi sarete capacitati del vero stato e delle condizioni di
Pompei al momento della sua distruzione.
A me, sorretto dalla memoria delle antiche storie e de’ classici
scrittori e de’ poeti di Roma antica, percorrendo fra i più concitati
sussulti del cuore le vie dissepolte di Pompei, davanti le macerie e
gli avanzi solenni di questi pubblici edificj, quest’opera di
immaginosa ricostruzione riuscì agevole e spontanea. Fu per poco,
se nel varcar la soglia della Basilica, non udissi le arringhe degli
avvocati, nel rasentar le colonne del Foro non mi togliessi per
reverenza il cappello al passar delle maestose figure di Pansa e di
Olconio e non mi commovessi alla passione di questo giovane
innamorato, che lungi dall’aver guasto il cuore dalla general
corruzione, così io credessi vedere graffire sentimentalmente sulla
muraglia:
Dedica Pag. V
Intendimenti dell’Opera VII
Introduzione 1
Pag. lin.
4 17, vi morisse e Stazio e Silio
Italico e altri
illustri vi si
ispirassero
6 ultima linea: S’intromette il S’intromette il
Tirreno. Tirreno infuriato
13 19, mi do dovea mi dovea
28 12, dice chè dice che
41 17, horrendum, horrendum,
ingens informe, ingens
44 24, dovendo dovendo
poggiare appoggiarsi
71 5, soggetta ligia persona
persona
74 6, Lucio Lucio Cornelio
Cornelio congiunto
parente
76 11, non veridiche non sempre
veridiche
79 9, la dissenzione la dissensione
81 22, patrizii e i patrizii e i plebei
plebei
203 15, distici di distici che
Ovidio erroneamente
alcuni dissero di
Ovidio
325 in fine del La pena
sommario dell’adulterio —
Avvocati e
Causidici
NOTE:
3. Già Casina Reale, avente a lato sinistro il Castel dell’Ovo che si avanza
in mare, donata da Garibaldi dittatore ad Alessandro Dumas; ma
rivendicata poscia — non da Garibaldi — venne venduta e convertita
nell’attuale Albergo di Washington, tra i primarj della città.
14. Sono gli uomini di questo villaggio che vengono più specialmente
reclutati per la difficile e perigliosa pesca del corallo sulle coste di
Barberia, e così possono ricondursi di poi in patria con un bel gruzzolo
di danaro.
15. La misurazione dell’elevazione del Vesuvio sopra il livello del mare varia
nelle scritture dei dotti che la vollero fissare. Nollet nel 1749 la disse di
593 tese; Poli nel 1791 di 608 tese; il colonnello Visconti nel 1816 di
621; Humboldt dopo l’eruzione del 1822 la rinvenne di 607 tese, e nel
settembre 1831 l’altezza della punta più alta del cono risultò di tese 618.
La tesa, antica misura di Francia, era lunga sei piedi; la nuova tesa
francese si chiama doppio metro e per conseguenza contiene 6 piedi, 1
pollice, 10 linee. Siffatta varietà di misure non da altro procede che dagli
elevamenti e dalle depressioni, le quali si avvicendano secondo le
diverse eruzioni.
17. «Partito Ercole di poi dal Tevere, seguendo il lido italiano si condusse al
Campo Cumeo, nel quale è fama essere stati uomini assai forti, ed a
cagione di loro scelleratezze, appellati giganti. Lo stesso Campo del
resto, denominato Flegreo, dal colle che vomitando sovente fuoco a
guisa dell’Etna sicula, ora si chiama Vesuvio, e conserva molte vestigia
delle antiche arsioni.»
22. L’eguale fenomeno si avverò sul Vesuvio nella eruzione del 79. Ecco le
parole di Plinio: Nubes (incertum procul intuentibus ex quo monte;
Vesuvium fuisse postea cognitum est) oriebatur: cujus similitudinem et
formam non alia magis arbor, quam pinus expresserit. Nam longissimo
velut trunco elato in altum, quibusdam ramis diffundebatur, etc. Epist.
XVI. Lib. VI.
27. Sylv. 2
28. Satir. Lib. II. Sat. 1. v. 35. Così traduce Tommaso Gargallo:
29. Secondo Esiodo, Gerione era il più forte di tutti gli uomini nell’isola
d’Eritia presso Gade o Cadice sulla costa della Spagna. I poeti venuti di
poi ne hanno fatto un gigante con tre corpi, che Ercole combattendo
uccise, menandone seco i buoi. Coloro i quali ridur vorrebbero tutta la
scienza mitologica ad un solo principio, cioè, al culto antico della natura,
pretesero Ercole un essere allegorico e non significar altro che il Sole.
Questa impresa vinta su Gerione sarebbe il decimo segno che il sole
trascorre, vale a dire i benefizj d’esso che, giunto al segno equinoziale
del Toro, avviva tutta la natura e consola tutte le genti. Vedi Dizionario
della Mitologia di tutti i Popoli di Gio. Pozzoli e Felice Romani. Milano
presso Gio. Pirotta.
30. La Mitologia chiama i Dioscuri figliuoli di Giove e afferma essere il
soprannome di Castore e Polluce. Glauco fu il primo che così li chiamò,
quando apparve agli Argonauti nella Propontide (Filostr. Paus.). È stato
dato questo nome anche agli Anaci, ai Cabiri, e ai tre fratelli che
Cicerone (De Natura Deorum 3, c. 53) chiama Alcone, Melampo ed
Eumolo. Sanconiatone conserva l’identità dei Dioscuri coi Cabiri, che
Cicerone vuol figli di Proserpina. Ritornerò su tale argomento nel
capitolo I Templi.
33. Secondo la più probabile opinione, Caudio era situato dove ora il borgo
Arpaja, e le Forche Caudine in quell’angusto passo donde si discende
ad Arienzo, specialmente nel sito che si chiama pur oggi le Furchie.
34. Ora Lucera delli Pagani, nella Puglia Daunia, volgarmente Capitanata,
provincia di Foggia, nel già reame di Napoli.
36. Dante, Paradiso c. VII. 47. Qui parla il Poeta di Manlio Torquato che
comandò, come più sopra narrai, la morte del figliuolo per inobbedienza,
e parla di Quinzio Cincinnato.
43. Quid ergo indicat, aut quid affert, aut ipse Cornelius, aut vos, qui ab eo
hæc mandata defertis? Gladiatores emptos esse, Fausti simulatione, ad
cœdem, ac tumultum. Ita prorsus: interpositi sunt gladiatores, quos
testamento patris videmus deberi. Cic. Pro. P. Sulla cap. XIX.
47. In Toscana l’aveva alle falde degli Appennini e dalla regione in cui era
situata si dicea Tusci; in Romagna l’aveva sul litorale del Mediterraneo
fra le due città di Laurento e di Ostia, e per esser più vicina a quella città
chiamavala Laurentino e l’abitava nel verno; in Lombardia due ne
possedeva lungo le ridenti sponde del Lario una nel paesello di Villa e si
nomava Commedia, e l’Amoretti nel suo Viaggio ai tre laghi credette
riconoscerla nel luogo ove v’ha la villeggiatura dei signori Caroe,
pretendendosi persino di vederne tuttora i ruderi contro l’onde del lago;
l’altra, detta Tragedia, in altra località che forse fu presso Bellagio. Lo
che valga a rettifica dell’opinione volgare che crede la Commedia fosse
dove ora è la Pliniana, così detta unicamente perchè vi si trovi la fonte
da lui descritta nell’ultima Epistola del libro IV e dell’opinioni di taluni
scrittori che la assegnano in altra parte del lago. Alla Pliniana, venne
fabbricato da Giovanni Anguissola, altro degli uccisori di Pier Luigi
Farnese, nè prima di lui vi si riscontrarono ruderi che accusassero
antecedenti edificazioni. Della prima, in Toscana, fa una magnifica
descrizione nella lettera 6 del lib. V; della seconda in Romagna, nella
lettera 17 del lib. II.
52. Tacito nel libro XV degli Annali c. XVII non fa che accennare sotto
quest’anno un tanto disastro: «Un terremoto in Terra di Lavoro rovinò
gran parte di Pompeja, terra grossa.»
54. Aulo Gellio trova la etimologia del municipio a munere capessendo; più
propriamente forse il giureconsulto Paolo: quia munia civilia capiant. E
l’uno e l’altro accennano al diritto o dono conferito della cittadinanza, a
differenza di quelle altre località che erano solo fœderatæ, ricevute dopo
vinte e a condizione inferiore, che non acquistavano la podestà patria,
nè le nozze alla romana, nè la capacità di testare a pro’ d’un romano
cittadino, o d’ereditarne, nè l’inviolabilità della persona.
56. Il laticlavo era una striscia di porpora che orlava la toga di porpora,
scendendo dal petto fino a’ ginocchi. Essa era alquanto larga a
distinzione della striscia de’ cavalieri, che però dicevasi augusticlavo.
Come basterebbe oggi dire porporato per intendersi cardinale, allora
dicevasi laticlavius per senatore; onde leggesi in Svetonio (in August., c.
38): binos laticlavios præposuit, per dire due senatori.
59.
62. Vedi Plinio epistola 12 del lib. II: Implevi promissum, priorisque epistolæ
fidem exsolvi, quam ex spatio temporis jam recipisse te colligo. Nam et
festinanti et diligenti tabellario dedi. Vedi anche dello stesso Plinio
l’epistola 17 del lib. III e 12 del VII e la nota alla prima lettera del suo
volgarizzatore Pier Alessandro Paravia. Venezia Tip. del Commercio
1831.
66. Tra i papiri latini si conta un frammento di poema sulla guerra di Azio.
68. Ad retia sedebam: erant in proximo non venabulum aut lancea, sed
stilus et pugillares. Così Plin. loc. cit. Vedi anche Boldetti, Osserv. sopra
i Cimelii, l. 2, c. 2.
69.
74.
78.
79.
83. Ne’ possedimenti di Giulia Felice, figlia di Spurio, si affittano dalle prime
idi di agosto alle seste idi per cinque anni continui un bagno, un
venereo, e novecento botteghe colle pergole e co’ cenacoli. Se taluno
esercitasse in casa (o il condannato) lenocinio, non è ammesso alla
conduzione.
La formula invece, quale è ristabilita dal sen. Fiorelli, vorrebbe dire: se
trascorrerà il quinquennio, la locazione ai riterrà tacitamente rinnovata.
Altri poi, leggendo aggiunta alla iscrizione surriferita anche le parole
SMETTIVM . VERVM . ADE, pretendono interpretare le sigle in
questione nella seguente maniera: si quis dominum loci ejus non
cognoverit, — se alcuno non conosca il padrone di questo luogo, si
rivolga a Smettio Vero.
84. Veggasi: Della Patria dei due Plinii, Dissertazione di Pier Alessandro
Paravia indirizzata al cav. Ippolito Pindemonte, edita nell’appendice al
Volgarizzamento delle Lettere di Plinio il Giovane dello stesso Paravia,
già altre volte da noi citato. Il Paravia prova, a non più lasciar ombra di
dubbio, i Plinii essere stati di Como.
87. «Le mofete, scrive Giuseppe Maria Galanti, formano molti fenomeni
curiosi. Terminate le grandi eruzioni sogliono esse manifestarsi sotto le
antiche lave e ne’ sotterranei, e qualche volta hanno infettata tutta
l’atmosfera. Non sono che uno sviluppamento di acido carbonico. Circa
quaranta giorni dopo l’ultima grande eruzione del 1822 comparvero le
mofete nelle cantine ed altri luoghi sotterranei delle adiacenze del
Vulcano. L’aria mofetica cominciava all’altezza del suolo superiore, e
spesso infettava anche l’aria esterna. In alcuni sotterranei si
manifestarono rapidamente, in altri lentamente: dove durarono pochi
giorni e dove sino a due mesi. Dopo l’eruzione del 1794 molte persone
perirono per mancanza di precauzione contro queste mofete. Esse si
sviluppano più assai nei luoghi dove terminano le antiche lave, cioè nei
luoghi prossimi alla pedementina del Vulcano, forse perchè il gas acido
carbonico che si svolge in copia nell’interno del Vulcano, si fa strada
negli interstizi delle lave, le quali partono tutte dal focolare vulcanico.»
Napoli e Contorni, 1829. — Vedi anche La storia de’ fenomeni del
Vesuvio di Monticelli e Covelli. Napoli, 1843.