Professional Documents
Culture Documents
MULTIPLE-CHOICE QUESTIONS
1. When it comes to how to best leverage your BATNA in a negotiation, all the following strategies are
effective, except:
A. keep your options open and continue to attempt to improve your existing BATNA
B. slowly increase the value of your BATNA during the negotiation so as to display firm
resolve to the other party (pp. 150-151)
C. signal to the other party that you have attractive options, without revealing the exact value of
the BATNA
D. do as much research as possible to assess the other party’s BATNA
2. With regard to gender and power in negotiation, which statement is most true?
A. There are no known differences between male and female negotiators
B. Gender differences are due to “nature” (i.e., genetically-based differences that are not caused
by environmental factors)
C. Men claim a larger share of the bargaining surplus, however, women are able to
perform better when cultural stereotypes are made explicit (pp. 155-157)
D. Men claim a larger share of the bargaining surplus than do women because they do not want
to lose to a woman
3. With regard to lying about one’s BATNA in negotiation, which of the following is advisable?
A. Lying about one’s BATNA is only advisable if the negotiator is prepared to have the other
party walk away from the table
B. Lying about one’s BATNA is sometimes permissible, but lying about one’s reservation price
is never permissible
C. Lies about BATNA’s are not permissible, but lying about the other party’s BATNA is
strategically advisable
D. Lies about BATNA’s are equivalent to lying about material facts, and therefore, the
lying party is at legal risk (p. 163)
4. Given that negotiators’ judgments of ethical behavior are often biased, what is the “front-page test”
and how might it help negotiators make ethical decisions in a negotiation?
A. Asks negotiators how comfortable they would be if their behavior was revealed in full in
a public format (p. 170)
B. Asks negotiators to hold their decisions up against the Golden Rule of “Do unto others as you
would have them do unto you”
C. Asks negotiators if they would advise others, or their child, to make the same decision
D. Asks negotiators to consult a third party for an unbiased view of their decision making
rationale
6. Two types of status are relevant in most negotiation situations: Primary status characteristics refer to
_____________; Secondary (pseudo) status characteristics refer to _____________.
A. factors that are not real indicators of authority, such as age, gender and race ; legitimate
authority
B. legitimate authority ; factors that are not real indicators of authority, such as age,
gender, and race (p. 154)
C. age-based authority ; race-based authority
D. the CEO or president ; the person or persons who report to him/her
7. If the counterparty does not believe you actually have a BATNA, and you allude to options you
do not actually have, this would be considered ________.
A. perceived power
B. power tactics
C. misrepresentation (p. 151)
D. reciprocity
8. Power in negotiation is based on a negotiator’s perceived ability to influence others. Two types of
power exist that relate to power influence; ______ is the power people have over other people;
______ is the freedom people have from other people’s power influence.
A. social capital ; status
B. perceived power ; potential power
C. social power ; personal power (p. 152)
D. realized power ; social capital
9. Negotiators must be aware that experiencing and using power have a number of social and
cognitive effects on the power user such as:
A. increasing the perceptual acuity of the power holder
B. increasing inhibitions
C. decreasing risk taking
D. decreasing inhibitions (p. 152)
10. Regarding a powerful negotiator’s use of power and the social and cognitive effects that it can
have on the negotiator, which of the following statements is most true?
A. Power makes people behave in a risk averse manner
B. A powerful negotiator is less likely to divulge their interests in a negotiation
C. Powerful negotiators are more thorough in their collection of information and engage in
increased “self-monitoring”
D. Power increases negotiators’ feelings of control over outcomes outside of their
actual influence abilities (p. 153)
11. Powerful negotiators need to be aware of the psychological effects of using power tactics on
negotiators who are in a less powerful position. Negotiators with less power are:
A. more accurate in perceiving the attitudes of those in higher power (pp. 153-154)
B. less paranoid about change
C. less susceptible to the emotions of the higher power counterparty
D. more prone to act in a risk-seeking fashion
12. A negotiator’s status is the relative social position given to the negotiator by others. Which of the
following is an example of a primary status characteristic?
A. Gender
B. Cultural background
C. Age
D. Job title (p. 154)
13. Which of the following is an example of a secondary status characteristic in negotiation?
A. A person’s rank within an organization
B. The number of supervisees in a person’s unit
C. A person’s cultural background (p. 154)
D. A person’s title
14. With regard to how power and status affect people’s perceptions in negotiation, high status
people, regardless of their actual power, are perceived _______, but high-power, low-status
individuals are judged _______.
A. as negative, dominant, cold ; as positive, dominant, warm
B. to lie less frequently ; to lie more frequently
C. as positive, dominant, warm ; as negative, dominant, cold (p. 155)
DISCUSSION QUESTIONS
1. Why is a negotiator’s BATNA the most important source of power in negotiation? Why should a
negotiator constantly cultivate and improve his or her BATNA prior to negotiating?
2. What are some behaviors that are generally regarded to be unethical in negotiation? Under what
conditions do people usually engage in this kind of behavior?
3. What are some of the effects of status on the conduct of bargaining? What are some of the
disadvantages of paying attention to secondary status characteristics in negotiation?
4. Why is it so difficult to specify “ethical” or “unethical” behavior? How does this relate to the concept
of determining “fairness” (as discussed in Chapter 3)? What are some strategies a negotiator can use
to determine whether a given behavior is ethical?
6. How does the balance of power between negotiators affect the processes and outcomes of
negotiation?
8. In general, how do women fare in negotiations as compared to men? What explains these differences?
Suggested answers
1. Negotiators can hold out for a greater share of resources if they are not willing to settle for less than
the value of their BATNA. Additionally, a negotiator can signal to the other party that he/she has
alternative courses of action. Negotiators who have prepared adequately will not need to lie about
their BATNA and will be able to express an “opinion” based on the facts. (p. 151)
2. Lying is considered an unethical behavior in negotiation. People may engage in deception because of
the lure of temptation, uncertainty, powerlessness, and anonymity of victims. The more negotiators
have to gain economically by lying or the more uncertainty negotiators have about material facts, the
more likely they are to lie. The most common reason for lying is that we think the other party is
lying. (pp. 161-164)
3. Two types of status are primary and secondary status characteristics. The impact of status can be
enormous: High-status individuals talk more and generally control when they speak in a conversation;
furthermore, a low-status person will defer to a high-status person in terms of turn-taking in the
conversation which can affect pie-slicing. When primary status cues are absent, people pay attention
to secondary status or pseudostatus characteristics that have little to do with ability, but people act as
if they do. Paying attention to secondary status characteristics can lead to the formation of a mental
roadblock in the negotiations. (pp.154-155 )
4. Fairness and ethical behavior are subjective, meaning that a variety of norms exist, and negotiators
usually focus on norms that serve their own interests. For evaluating ethical behavior, consider the
front-page test that poses the following question: Would you be completely comfortable if your
actions and statements were printed on the front page of the local newspaper or were reported on the
TV news? If not, then your behavior or strategies in question may be regarded as unethical. (pp. 160-
161 & 170)
5. Power in a negotiation can be analyzed in terms of four vantage points: potential power, perceived
power, power tactics, and realized power. A negotiator’s potential power is the underlying capacity of
the negotiator to obtain benefits from an agreement. It is a function of the counterparty’s dependence
on you. How much someone depends on you in a negotiation is based upon how much they value the
resources you provide and value the alternative to negotiating with you. Perceived power is a
negotiator’s assessment of each party’s potential power, which may or may not square with reality.
Whereas a negotiator’s alternatives affect the distribution of outcomes, perceived power, as well as
actual alternatives, affect the integrativeness of outcomes. Power tactics comprise what’s commonly
studied in negotiation behavior and refer to the behaviors designed to use or change the power
relationship. Realized power is the extent to which negotiators claim benefits from an interaction. (p.
150)
6. For symmetric high-power dyads, value creation is associated with increased mutual accommodation;
but in low-power dyads, value creation is associated with greater contentiousness. Asymmetric-power
dyads maximize value creation when they adopt a neutral stance, neither overusing or under using
accommodation or contentiousness. (p. 152)
7. People with power are often oblivious to people who have less power, perhaps due to their having
little reason to pay attention to those who are less powerful. Those who have more power tend to be
less accurate about a negotiation situation, less vigilant and less thorough in collecting information
from those of lesser power, and may engage in less “self-monitoring”. (pp. 152-153)
8. Across the board, men are more successful that women in terms of pie-slicing and men inevitably get
a bigger slice of the negotiation pie. A key determinant of how well men and women do is their
opening offer. Opening offers reveal men and women’s aspirations. Women set lower aspirations in
their opening offers than do men. Additionally, women are less likely to initiate negotiations than
men, and are more likely to avoid negotiation than are men. There are 4 key reasons that act as
barriers for women asking for what they want: they don’t feel a given situation is negotiable; they
think they will be given things when they “deserve” them; they do not establish aggressive goals; and
they do not want to damage the relationship with the person with whom they are negotiating. Three
strategies can help women attain better outcomes at the negotiation table: stereotype regeneration, the
creation of more certainty in ambiguous situations, and negotiating on behalf of someone or
something other than themselves. (pp.156-159 )
and—
[11] Endure.
But when the settling up came, Bell found Mrs. Walker “easy dealt
wi’,”—not only satisfied with her valuation, but very complimentary as
to the state in which everything was left, and very agreeable—very.
CHAPTER VII.
OUT OF THE OLD HOME AND INTO THE NEW.
James Ballantine.
[13] Trust.
Dan waited long and wearily for his expected brood; he looked for
them on the reckoned day, but it passed, and the next, and the next,
until a full week had elapsed, and still no birds. Early on the eighth
morning he determined to “pitch” the eggs away, and was angrily
stooping down to lift off the hen, which, although it was a great
favourite and a “splendid sitter,” would have had a rough toss and a
long one, when he heard a cheep.
The welcome sound was marrow to his bones. “Eh!”
was his first exclamation; “what’s that? is’t possible HIDDEN
after a’?” He heard more cheeping. “Isn’t it a gude TREASUR
thing I’ve been sae patient?” Then looking at the hen, ES.
which, but a minute before, he was preparing to use
very roughly, he said, “Eh, grannie, grannie, ye’re the best clocker in
the county; eh, my auld darlin’, my queen o’ beauty, ye’ll no’ want
your handfu’ o’ groats for this—I’ll gi’e ye a peck; jist anither day,
grannie, an’ ye’ll get oot wi’ yer darlin’s, ye ace o’ diements!”
The cheeping had now become very decided, and Dan, again
addressing grannie, said: “Sit on, my flower o’ the flock, my fail-me-
never, hap[15] the giant-killers wi’ yer bonnie, golden, cosy feathers
just till the nicht, till their wee jackets an’ glancin’ spurs are dry; an’
I’ll bring a’ the neebors about seven o’clock when they come hame,
and I’ll open the door, an’ ye’ll march out like Wallington at the head
o’ the Scotch Greys at Waterloo; and will they no’ stare when they
see your sturdy family following ye like the Royal Artillery?”
He then locked the door, and “warned” his cronies and neighbours to
come “sharp seven,” and they would see something really worth their
while.
Dan was in the fidgets all afternoon. Shortly before seven o’clock a
small crowd had gathered in his garden, to which Dan told the
pedigree of the birds, and spoke of their qualities in the most glowing
terms.
“Let’s see them, Dan,” said several voices; “let’s see them.”
“I’m waiting for Watty,” said Dan; and turning to a boy, said, “Gang to
the house-end, ma man, an’ see if he’s no’ comin’;” then addressing
his visitors, he said, “Watty’s the only man that I’m feared for in this
district; his birds hae beaten mine owre often; I’ll tether him noo, or
I’m cheated.”
As Dan finished this speech, Watty, a queer-looking customer
wearing a hairy skull-cap, smoking a short black pipe, and with both
hands in his pockets, joined the gathering. He gave a side nod to
Dan, and said “Hoo’s a’?” to the company.
“Noo for the show!” said Dan, as he unlocked the
’TWIXT hen-house (it was coal-house, goat-house, and
THE CUP served various other purposes), and flung the door
AND THE wide open, saying, “Come awa’, grannie, wi’ your
LIP.
‘royal family.’ There’s a pictur’, men, for ye.”
Grannie’s family had been restless, because hungry and particularly
thirsty, and she and they obeyed Dan’s summons with great
readiness and even haste.
Watty, who had till then smoked on in silence, quickly took the pipe
out of his mouth, stooped a little, shaded his eyes with one hand,
and seemed sadly puzzled. His first remark was:
“Man, Dan, they’ve awfu’ braid nebs” (broad bills).
“Braid nebs, or no’ braid nebs,” said Dan, “the game’s there onyway.”
“May be,” said Watty, “but they have maist awfu’ braid nebs,” for by
this time he and all the onlookers had “smelt a rat;” “and in ma
opinion they’re jucks.”
“Ye’re a juck!” said Dan, looking at him fiercely.
“Dinna look at me, Dan, look at them; look at their nebs, look at their
wab-feet—is thae no jucks?”
A second glance revealed to Dan that this was too true.
Roars of laughter, which only such an audience can give, ensued, in
which “Braid nebs,” “Gemm jucks,” “Grannie’s royal family,” “Tether
Watty,” were heard amidst the noisy peals of the uncontrolled and
apparently uncontrollable merriment.
Dan looked unutterable things; his face was one of dismal agony. He
took side glances at the crowd; each followed by a long look—a
perplexed, vindictive look—at the ducklings; whilst all the while the
crowd waxed merrier, and laughed louder as they saw his miserable,
heartbroken countenance.
Watty stooped down to lift a duckling, saying at the same time, “Man,
Dan, have ye lost your sicht? Div ye no’ see that thae’s jucks? Look
at their nebs, their feet, their size; hear their weet-weet;” but
“Grannie” barred the pass, flew at his hand, and pecked it sharply.
This revived the sorely afflicted Dan, and rousing himself, he said,
“Weel dune, grannie!” which the crowd received with a cheer and a
very loud laugh.
One of the onlookers, wishing to soothe Dan, said: “Jucks are as
gude as hens ony day, Dan; an’ they’re healthy-like birds.”
“You ignorant gomeral![16] you senseless blockhead! you born idiot!”
said Dan, his excitement increasing as he proceeded; “jucks like
game-cocks! jucks like the kind o’ game-cocks that should ha’ been
there, that were set by my ain hands! haud yer bletherin’[17] tongue.
Somebody’s been puggyin’[18] me. If I kent wha dared to tak’ their
nap[19] aff me, I wad gi’e them what they wad mind a’ their days; I
would fell them!”
[19] Fun.
A large crowd had now collected in Dan’s garden, and when the
new-comers heard the cause of the merriment, they joined in it and
kept it up.
“What are ye a’ doin’ laughin’ there at, like
LET heeawnies [hyenas]? Out o’ this, every one o’ ye, or
SLEEPING I’ll gar some o’ ye laugh on the ither side o’ yer lug
DOGS LIE. [ear]!” said Dan, looking daggers.
“Lock them up, Dan, for fear the witches change them into turkeys,”
said one of the crowd.
This made Dan furious: he seized an old spade which lay on the top
of his hen-house, and vowed that he “would fell ony man that said
another word.”
“If ye can catch him,” said a waif, with a knowing wink; and he made
off as fast as he could.
“If I can what?” said Dan. “I believe you’re the vagabond that’s
puggied me, and I’ll catch ye, supple an’ a’ as ye think ye are!”
Dan started, holding the spade over his head, fury in his eye,
vengeance in his heart. The crowd saw that his blood was up, and
cried, “Run, run, run for your very life!”
The man got into the field that lay between Dan’s cottage and Knowe
Park; Dan followed, as did also many of the crowd. The pursued
man, repenting of his rashness, and fearing the worst, as well he
might, made straight for Knowe Park wall.
Bell had heard the laughter when milking Daisy; Mr. and Mrs. Barrie
had heard it when taking an evening stroll in the garden, and all
three were standing at the wall wondering what could cause it, as the
laughter was unusually boisterous. They saw the chase begin. The
flying man observed Mr. Barrie, and made toward him as to a city of
refuge. When Mr. Barrie saw Dan rushing on, so dangerously armed
and so furious, he cried loudly, “Stop, Corbett! stop! I command you.”
This made Dan slacken his pace and lower his spade, but he walked
sulkily on with the crowd, saying, “I’m no’ dune wi’ him yet. I’ll gi’e
him’t for this yet.—Wait a wee, just wait a wee,” until they came to
the wall of the garden.
“Whatever is all this about?” said Mr. Barrie. “What’s wrong, Corbett,
that you are so furious?”
“A’s wrang, sir, a’s wrang. I’ve been rubbit [i.e. robbed], an’ insulted,
an’ chagareened by that—” It took Dan a little time to select an
epithet strong enough for the occasion, and at the same time fit for
the minister’s ears. This was a difficult matter; many rushed to his
tongue-end, strong, withering, seasoned; undoubtedly, had it not
been for Mr. Barrie, he would have fired them off in a volley, and
greatly relieved himself thereby. At length he hurled out, “that
unhanged vagabond, he’s puggied me, but—”
Mr. Barrie looked at Dan, and said, “Stop, Corbett, say no more till
your passion cools;” then turning to the crowd he said, “What is the
cause of this unseemly uproar?”
Watty and several others began to explain the affair,
but every one that attempted it had to stop after saying PROBING
a word or two; even the offending man, although now THE
quite safe, was unable to get beyond “Dan set hens’ WOUND.
eggs” for laughing, and every man in the field was
writhing in fits and contortions, through excessive laughter, with the
exception of Dan, on whom the laughter was telling like oil on a
flame.
Mr. Barrie looked at Dan, and seeing that he was becoming even
more ferocious, said calmly: “Corbett, from the behaviour of the
crowd I suspect they have been playing some trick on you, and they
evidently have succeeded to their entire satisfaction, but to your
great annoyance. Please tell me really what has excited you.”
Dan told his story. The laughter was quite as general, but became
more distant as he proceeded, for whilst telling his tale he scowled
on the “grinning baboons,” as he called them, and clutched his
spade angrily, which still further widened the circle. Although Mr.
Barrie remained grave, Mrs. Barrie could not but laugh quietly, and
Bell, sheltered by an evergreen shrub, did so heartily, repeating,
“Well, I never!” All at once she stopped, thought a little, then saying
to herself, “That explains it,” she came close to the wall at the point
where Dan stood, and said: “There’s a brood o’ chickens, lang-leggit,
sharp-nebbit things, come to me that I never set; they’re maybe
yours, they’re no ours—they’re come-o’-wills.”
“What!” said Dan; “whan did they come out?”
“This day week exactly.”
“Let’s see them. Come in, Watty, an’ gie’s your skill o’ them,” said
Dan, with a happier but still nervous face; then addressing himself to
Bell, he said: “Hoo mony came oot?”
“Eleven out o’ thirteen; there were twa eggs did naething.”
“That’s very gude; that’s grand!” said Dan, who was already climbing
the wall to get in.
“Had ye no’ better wait till the morn’s mornin’?” said the considerate
Bell. “They’re a’ shut up for the nicht, an’ cosy under their mother’s
wing; ye’ll disturb them, puir things.”
“I maun see them the nicht; I’ll no’ live if I dinna see them the noo,
but I’ll be real canny wi’ them. Come on.”
Dan, Watty, and Bell went to the “cavie” or hencoop,
folded back the old bag which had been dropt over the BETTER
front of it to keep the inmates warm, and Dan saw to LO’ED YE
his intense delight two little heads peeping from under CANNA
their feathery covering. His educated although single BE.
eye at once settled the kind: “Game, game, every inch o’ them, and
baith cocks!” Then turning to his crony he said: “Watty, you’ll lift the
hen canny, canny, an’ I’ll tak’ stock.”
The result was “six cocks an’ five hens, the real true-blue breed,”
declared by Dan, and confirmed by Watty, with the addition of, “Dan,
ye’re rich noo.”
Bell would not hear of them being shifted that night, and ultimately
persuaded Dan to “leave them wi’ her hen till they were pickin’ for
themselves; she would take care o’ them, an’ nae cats could get
near them, for she had just gotten new nets.”
Dan got Bell to take the ducks,—“he couldn’t bear them; there was
nae water for them; his fowls wad dab them till there was no’ ane
left; it wad be a great obleegement to him.”
When Dan got home he could not rest; he smartly took down his
fishing-rod and strode to the waterside. The evening air cooled him,
and he was further consoled by a good take. Under the “bass” (straw
door-mat) at Knowe Park kitchen door next morning, Bell found a
ten-pound salmon and three good large trouts—possibly they had
not passed the water-bailiffs. Bell looked at all sides of the question
of “what to do with them?” Many difficulties presented themselves to
her honest, correct mind, and as the greatest of these was, “What
else could she do with them?” she took in the foundlings and used
them well.
There was a little coming and going between Bell and Dan, until the
chickens were able to shift for themselves. When that was the case,
he carried them carefully over to his own house, and shared it with
them for a few months. The ducklings throve with Bell, and she
repaid Dan for them and the fish (for she found out that her guess as
to its having come from Dan was correct) in several ways, but
principally by occasional dozens of her “buttered” eggs. When eggs
were abundant, and therefore cheap, she preserved a large quantity
by rubbing them when newly laid with a very little butter all over, and
keeping them in salt. It was generally thought that she had some
special receipt or “secret,” for her buttered eggs had a fresh, curdy,
rich flavour that few preservers could attain to.
A penurious old maid had complained to Bell that “she did not
understand her hens; she was quite provoked at them, because in
the summer-time, when eggs were only sixpence the dozen, they
laid lots, but in the winter-time, when they were more than double
that price, they would not lay at all.”
Bell’s reply was: “I daresay no’; but ’deed, mem, ye’ll
CATCHING need to baith feed them better, an’ keep them
A TARTAR. cleaner and cosier, or they’ll do but little for you.”
The nicknames by which Dan had formerly been distinguished were,
after the affair of the ducklings, dropt entirely out of use, and he was
thereafter spoken of as “Braidnebs,” although none could use it in his
hearing with impunity.
Thomas Scott, the farmer of Babbie’s Mill, a forward ill-bred man,
was speaking in the market to Mr. Taylor, the elder already referred
to in these “Bits.” Dan chanced to pass near them, and the miller
said, loud enough for him and the most of the folks about the cross
to hear him, “Braidnebs or no’ braidnebs, the game’s there onyway.”
Dan scowled at the miller, and tried to suppress his rage. In his own
words, “I tried to steek[20] my mouth, but there was a rattlin’ in my
throat like to choke me. I lookit at Mr. Taylor. He kent,[21] ’deed a’body
kent, that the miller’s wife was a yammerin’[22] petted cat, an’ I said,
‘Maister Taylor, there’s a big bubblyjock[23] gangs about Babbie’s Mill
yonder, but he’s dabbit[24] to death wi’ a hen.’”
[20] Shut.
[21] Knew.
[22] Grumbling.
[23] Turkey-cock.
[24] Pecked.