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Operations Management 6th Edition

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Reid & Sanders / Operations Management, 6th edition Test Bank

File: ch10, Chapter 10: Facility Layout

Multiple Choice

1. Which of the following is not a resource that might not be included in deciding a facility
layout?
a) desk
b) work center
c) telephone switch
d) work center
e) person

Ans: c
Section Ref: What is Layout Planning?
Level: Easy
Bloom’s: Comprehension
Learning Objective 1: Define layout planning and explain its importance.
AACSB: Analytic

2. Which of the following may not be a result of a poor layout?


a) wasted time
b) wasted energy
c) confusion
d) poor communication
d) increased flow of information

Ans: e
Section Ref: What is Layout Planning?
Level: Easy
Bloom’s: Comprehension
Learning Objective 1: Define layout planning and explain its importance.
AACSB: Analytic

3. Intermittent operations are seen in organizations that produce:


a) a small variety of different products
b) high volumes of a few standard products
c) a large variety of different products
d) a large volume of many standardized products

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Reid & Sanders / Operations Management, 6th edition Test Bank

e) assembly line manufacturing

Ans: c
Section Ref: What is Layout Planning?
Level: Easy
Bloom’s: Knowledge
Learning Objective 1: Define layout planning and explain its importance.
AACSB: Analytic

4. Which of the following is not one of the four basic layout types?
a) product
b) hybrid
c) process
d) fixed position
e) inverted
Ans: e
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

5. The challenge in process layouts is to arrange resources to maximize __________ and


minimize ___________.
a) movement, effectiveness
b) effectiveness, efficiency
c) efficiency, waste of movement
d) efficiency, effectiveness
e) efficiency, labor cost

Ans: c
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

6. A company with a pure continuous processing system is most likely to use which layout type?
a) inverted
b) product

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Reid & Sanders / Operations Management, 6th edition Test Bank

c) process
d) fixed position
e) hybrid

Ans: b
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

7. Process layouts have


a) less automation
b) more automation
c) fewer employees
d) more cycle time
e) less cycle time

Ans: a
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

8. A job shop is most likely to use which layout type?


a) inverted
b) hybrid
c) process
d) fixed position
e) product

Ans: c
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

9. A hospital is an example of which layout type?

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Reid & Sanders / Operations Management, 6th edition Test Bank

a) inverted
b) hybrid
c) process
d) fixed position
e) product

Ans: c
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

10. A grocery store is most like which of the following layout types?
a) inverted
b) circular
c) process
d) fixed position
e) product

Ans: c
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

11. A university is an example of which layout type?


a) inverted
b) hybrid
c) process
d) fixed position
e) product

Ans: c
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

12. Which of the following is least like a process layout?


a) job shop
b) automobile plant
c) hospital
d) university
e) grocery store

Ans: b
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

13. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are less capital intensive.
c) Processing rates are slower.
d) Space requirements for inventory storage are lower.
e) Scheduling resources is more challenging.

Ans: d
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

14. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are specialized.
b) Facilities are less capital intensive.
c) Processing rates are slower.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is more challenging.

Ans: a
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

15. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are more capital intensive.
c) Processing rates are slower.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is more challenging.

Ans: b
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

16. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are less capital intensive.
c) Processing rates are faster.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is more challenging.

Ans: c
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

17. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are less capital intensive.
c) Processing rates are slower.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is less challenging.

Ans: e
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Learning Objective 2: Identify and describe different types of layouts.


AACSB: Analytic

18. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are less capital intensive.
c) Material handling costs are lower.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is less challenging.

Ans: c
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

19. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are less capital intensive.
c) Less skilled workers can be used.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is less challenging.

Ans: c
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

20. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are less capital intensive.
c) Products cannot be easily added or deleted from the existing product line.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is less challenging.

Ans: c
Section Ref: Types of Layouts

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

21. A company with a pure intermittent processing system is most likely to use which layout
type?
a) inverted
b) hybrid
c) process
d) fixed position
e) product

Ans: c
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

22. A single-line cafeteria is an example of which layout type?


a) inverted
b) disjointed
c) process
d) fixed position
e) product

Ans: e
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

23. A car wash is an example of which layout type?


a) inverted
b) hybrid
c) process
d) fixed position
e) product

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Ans: e
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

24. A high-volume paper mill is an example of which layout type?


a) inverted
b) circular
c) process
d) fixed position
e) product

Ans: e
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

25. Which of the following is least like a product layout?


a) high-volume paper mill
b) automobile plant
c) hospital
d) single-line cafeteria
e) car wash

Ans: c
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

26. In a product layout facility the manager must decide


a) employees’ salary
b) exactly what tasks will not be performed by every workstation
c) exactly what tasks will be performed by every workstation

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Reid & Sanders / Operations Management, 6th edition Test Bank

d) exactly what vacation schedule must be followed


e) general sequence the work must be performed in

Ans: e
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

27. Which company is widely considered to be the leader of just-in-time production?


a) Ford
b) Timex
c) Gateway
d) Toyota
e) Sony

Ans: d
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

28. A hybrid layout combines


a) fixed and product
b) fixed and process
c) inverted and product
d) services and manufacturing
e) process and product

Ans: e
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

29. A wheat farm is an example of which layout type?


a) inverted

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Reid & Sanders / Operations Management, 6th edition Test Bank

b) hybrid
c) process
d) fixed position
e) product

Ans: d
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

30. Shipbuilding is an example of which layout type?


a) inverted
b) hybrid
c) process
d) fixed position
e) product

Ans: d
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

31. Building construction is an example of which layout type?


a) inverted
b) hybrid
c) process
d) fixed position
e) product

Ans: d
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

32. Bridge construction is an example of which layout type?


a) inverted
b) hybrid
c) process
d) fixed position
e) product

Ans: d
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

33. Which of the following is least like a fixed-position layout?


a) farm
b) shipbuilding
c) bridge construction
d) building construction
e) car wash

Ans: e
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

34. The first step in designing a layout is


a) identifying the facility
b) gathering information
c) selecting the correct layout software package
d) developing a REL chart
e) developing a from-to matrix

Ans: b
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

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Reid & Sanders / Operations Management, 6th edition Test Bank

35. What are the two primary tools used to identify closeness measures during the layout design
process?
a) REL chart and from-to matrix
b) MRP chart and from-to matrix
c) x-bar chart and from-to matrix
d) MRP chart and x-bar chart
e) x-bar chart and REL chart

Ans: a
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

36. According to the textbook, the available space of a facility is best seen by using a
a) photograph
b) detailed floor plan
c) architecture software package
d) block plan
e) overview plan

Ans: d
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

37. Which layout design tool is primarily based on managers’ opinions?


a) x-bar chart
b) REL chart
c) MRP chart
d) from-to matrix
e) Gantt chart

Ans: b
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Knowledge

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Learning Objective 3: Describe the steps involved in designing a process layout.


AACSB: Analytic

38. What is typically used to quantitatively compare the effectiveness of layouts?


a) trial and error
b) process control charts
c) load-distance model
d) mean absolute deviation (MAD)
e) exponential smoothing

Ans: c
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

39. What is the shortest distance between two locations using north-south and east-west
movements called?
a) Euclidean distance
b) triangulated distance
c) rectilinear distance
d) Socratic distance
e) latitude-longitude (LL) distance

Ans: c
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

40. Using a relationship chart to develop acceptable layouts is part of a classic layout technique
called
a) Real layout planning
b) CHART
c) systematic from-to planning
d) systematic layout planning
e) SRP

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Reid & Sanders / Operations Management, 6th edition Test Bank

Ans: d
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

41. Which type of movement is most like rectilinear?


a) driving cross-country on an interstate highway
b) flying an airplane
c) climbing a mountain
d) driving in New York City
e) riding a roller coaster

Ans: d
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

42. How many different layout solutions are possible with 7 departments?
a) 7
b) 720
c) 28
d) 7000
e) 5040

Ans: e
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

43. How many different layout solutions are possible with 7 departments?
a) 7!
b) 6!
c) 7!  1
d) (1!)(2!)(3!)(4!)(5!)(6!)(7!)

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Reid & Sanders / Operations Management, 6th edition Test Bank

e) 8!

Ans: a
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

44. What are two of the most popular facility layout software packages?
a) CONWIP and CRAFT
b) ALDEP and CRAFT
c) CONWIP and MRP
d) ALDEP and MRP
e) ALDEP and CONWIP

Ans: b
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

45. Which popular facility layout software package works from an REL chart?
a) CONWIP
b) MRP
c) ALDEP
d) LAYOUT
e) CRAFT

Ans: c
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

46. Which popular facility layout software package uses a from-to matrix?
a) CONWIP
b) MRP

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Reid & Sanders / Operations Management, 6th edition Test Bank

c) ALDEP
d) LAYOUT
e) CRAFT

Ans: e
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

47. When developing a detailed layout, what tools would be used?


a) MS Excel
b) MULTISTORY
c) CRAFT++
d) 3-D models and CAD software
e) Architecture Software

Ans: d
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

48. Warehouse layouts have the key characteristics of process layouts except
a) number of loads is not a design consideration
b) location isn’t a major consideration
c) there is movement between the storage areas
d) from trips are the only consideration
e) there is no movement between the storage areas

Ans: e
Section Ref: Special Cases of Process Layout
Level: Easy
Bloom’s: Comprehension
Learning Objective 4: Describe the two special cases of process layout.
AACSB: Analytic

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Reid & Sanders / Operations Management, 6th edition Test Bank

49. For the general warehouse layout problem, which department should be located furthest from
the dock?
a) least trips needed
b) most area needed
c) highest ratio of trips needed to area needed
d) smallest ratio of area needed to trips needed
e) smallest ratio of trips needed to area needed

Ans: e
Section Ref: Special Cases of Process Layout
Level: Easy
Bloom’s: Comprehension
Learning Objective 4: Describe the two special cases of process layout.
AACSB: Analytic

50. Approximately how much of the U.S. workforce works in an office environment?
a) 10%
b) 25%
c) 50%
d) 75%
e) 90%

Ans: c
Section Ref: Special Cases of Process Layout
Level: Easy
Bloom’s: Knowledge
Learning Objective 4: Describe the two special cases of process layout.
AACSB: Analytic

51. Studies mentioned in the textbook have shown that workers that are in close proximity to
each other are more likely to ______________________.
a) catch a cold
b) date each other
c) get on each other’s nerves
d) have greater understanding, tolerance, and trust for one another
e) play practical jokes on each other

Ans: d
Section Ref: Special Cases of Process Layout
Level: Easy
Bloom’s: Comprehension
Learning Objective 4: Describe the two special cases of process layout.

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

AACSB: Analytic

52. On which key trade-off does the textbook focus concerning office layouts?
a) cost vs. comfort
b) pictures vs. windows
c) cubes vs. doors
d) network printers vs. individual printers
e) proximity vs. privacy

Ans: e
Section Ref: Special Cases of Process Layout
Level: Easy
Bloom’s: Knowledge
Learning Objective 4: Describe the two special cases of process layout.
AACSB: Analytic

53. One important consideration in designing any layout is


a) consistency
b) flexibility
c) equitability
d) uniformity
e) tenure

Ans: b
Section Ref: Special Cases of Process Layout
Level: Easy
Bloom’s: Comprehension
Learning Objective 4: Describe the two special cases of process layout.
AACSB: Analytic

54. What is the term for the number of units we wish to produce over a specific period of time?
a) job flow
b) output rate
c) cycle time
d) output flow
e) flow time

Ans: b
Section Ref: Designing Product Layouts

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Level: Easy
Bloom’s: Knowledge
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

55. What is the term for the maximum amount of time each workstation has to complete its
assigned task?
a) output rate
b) task time
c) station time
d) cycle time
e) output time

Ans: d
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

56. What term tells us how frequently a product is completed?


a) output rate
b) task time
c) station time
d) cycle time
e) output time

Ans: d
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

57. Which of the following statements is not true?


a) The bottleneck determines the lowest possible cycle time.
b) It might be possible to split a bottleneck task into two smaller non-bottleneck tasks.
c) A production process always has at least one bottleneck.
d) A bottleneck task is the longest task in a process.
e) A perfectly balanced line has no bottlenecks.

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Reid & Sanders / Operations Management, 6th edition Test Bank

Ans: e
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

58. What is the longest task in a process called?


a) obstruction
b) bottleneck
c) blockade
d) hindrance
e) constrainer

Ans: b
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

59. The bottleneck determines ________________.

a) which station has the minimum cycle time


b) the minimum cycle time of the whole process
c) the maximum cycle time of the whole process
d) the point at which a product layout converts to a process layout
e) which station has the maximum output rate

Ans: b
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

60. Assigning tasks to workstations is known as __________________.

a) offsetting the line

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Reid & Sanders / Operations Management, 6th edition Test Bank

b) harmonizing the line


c) stabilizing the line
d) balancing the line
e) counterbalancing the line

Ans: d
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

61. The theoretical minimum number of stations is the number of workstations that would be
needed if:
a) all stations were balanced.
b) all task times were the same.
c) the line was 100% efficient.
d) every task had a separate station.
e) the company had no absenteeism.

Ans: c
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

62. When line balancing, which rule does the textbook suggest for assigning tasks to
workstations?
a) shortest task time
b) first come first served
c) fewest predecessors
d) longest task time
e) most successors

Ans: d
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

63. Which production line shapes are particularly useful for the sharing of resources?
a) S and U
b) L and O
c) O and S
d) L and S
e) O and U

Ans: e
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

64. What is the amount by which the efficiency of a production line falls short of 100%?
a) balance delay
b) efficiency deficiency
c) efficiency delay
d) balance shortfall
e) percentage deficiency

Ans: a
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

65. What is the term for a system in which the product being worked on is physically attached to
the line and automatically moved to the next station when the cycle time has elapsed?
a) cyclical line
b) paced line
c) autoline
d) continuous line
e) constrained line

Ans: b
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 5: Describe the steps involved in designing a product layout.

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

AACSB: Analytic

66. Group technology creates groupings of products primarily based on what?


a) product cost
b) raw materials requirements
c) similar processing requirements
d) operating characteristics
e) market segmentation

Ans: c
Section Ref: Group Technology (Cell) Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 6: Explain the meaning of group technology (cell) layouts.
AACSB: Analytic

67. The items listed below are stored in a one-dock warehouse. Which of them should be stored
at the very back (furthest away from the dock)?
Item Trips Area Needed (blocks)
A 300 60
B 220 3
C 72 1
D 60 10
E 24 3
a) A
b) B
c) C
d) D
e) E

Ans: a
Solution: See pages 357-358 (Trip ratio = trips/area needed: A = 300/60 = 5; B= 220/3 = 73.3; C
= 72/1 = 72; D = 60/10 = 6; E = 24/3 = 8: A lowest trip ratio store furthest from dock)
Section Ref: Special Cases of Process Layout
Level: Medium
Bloom’s: Application
Learning Objective 4: Describe the two special cases of process layout.
AACSB: Reflective Thinking

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Reid & Sanders / Operations Management, 6th edition Test Bank

68. Consider a production line that has a station with two machines, and each unit produced at
the station needs to be processed by both of the machines. (A unit cannot be worked on by both
machines simultaneously.) Each machine has a production capacity of 4 units per hour. What is
the lowest possible cycle time of the station?
a) 4 minutes per unit
b) 8 minutes per unit
c) 7.5 minutes per unit
d) 30 minutes per unit
e) 15 minutes per unit

Ans: e
Solution: 60 min/hr / 4 units/hr = 15 min per unit
Section Ref: Designing Product Layouts
Level: Medium
Bloom’s: Application
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Reflective Thinking

69. Which of the following is true?


a) A line with a lower cycle time has greater output than one with a higher cycle time.
b) A line with a higher cycle time has greater output than one with a lower cycle time.
c) Cycle time is unrelated to output rate.
d) A line must be arranged such that capacity grows with each successive station.
e) Cycle time cannot be greater than the task time of the bottleneck.

Ans: a
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

70. The items listed below are stored in a one-dock warehouse. Which of them should be stored
at the very back (furthest away from the dock)?
Item Trips Area Needed (blocks)
“Star Trek” videos 2000 5
Ballet videos 5 1
Tom Cruise videos 200 2
“The Simpsons” videos 1000 2
Operations Management videos 500 1
a) “Star Trek” videos
b) ballet videos

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

c) Tom Cruise videos


d) “The Simpsons” videos
e) operations management videos

Ans: b
Solution: Trips / Area Needed; lowest number should be furthest away from dock.
“Star Trek” videos 2000 5 400
Ballet videos 5 1 5
Tom Cruise videos 200 2 100
“The Simpsons” videos 1000 2 500
Operations Management videos 500 1 500
Section Ref: Special Cases of Process Layout
Level: Medium
Bloom’s: Application
Learning Objective 4: Describe the two special cases of process layout.
AACSB: Reflective Thinking

71. The items listed below are stored in a one-dock warehouse. Which of them should be stored
at the very front (closest to the dock)?
Item Trips Area Needed (blocks)
A 300 60
B 220 3
C 74 1
D 60 10
E 24 3
a) A
b) B
c) C
d) D
e) E

Ans: c
Solution: Trips / Area Needed = highest number should be closest to dock
Area Needed
Item Trips
(blocks)
A 300 60 5
B 220 3 73.33333
C 74 1 74
D 60 10 6
E 24 3 8
Section Ref: Special Cases of Process Layout
Level: Medium
Bloom’s: Application

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Learning Objective 4: Describe the two special cases of process layout.


AACSB: Reflective Thinking

72. The items listed below are stored in a one-dock warehouse. Which of them should be stored
at the very front (closest to the dock)?
Item Trips Area Needed (blocks)
“Star Trek” videos 2000 5
Ballet videos 5 1
Tom Cruise videos 200 2
“The Simpsons” videos 1000 2
Operations Management videos 500 3
a) “Star Trek” videos
b) ballet videos
c) Tom Cruise videos
d) “The Simpsons” videos
e) operations management videos

Ans: d
Solution: Highest number should be closest to the dock
“Star Trek” videos 2000 5 400
Ballet videos 5 1 5
Tom Cruise videos 200 2 100
“The Simpsons” videos 1000 2 500
Operations Management
500 3
videos 166.6667

Section Ref: Special Cases of Process Layout


Level: Medium
Bloom’s: Application
Learning Objective 4: Describe the two special cases of process layout.
AACSB: Reflective Thinking

73. Which of the following production line shapes is least likely to be found in a factory?
a) N
b) S
c) U
d) O
e) L

Ans: a
Section Ref: Designing Product Layouts
Level: Easy

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

74. What is Wal-Mart’s primary consideration for its store layout decision regarding the number
and size of aisles in its stores?
a) predictability
b) comfort
c) ease of navigation through the store
d) customer exposure to merchandise
e) inventory control

Ans: d
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

75. The company’s __________ dictates type of layout the company will have.
a) location
b) process
c) union agreements
d) HR policies
e) market share

Ans: b
Section Ref: Facility Layout Within OM: How it all Fits Together
Level: Easy
Bloom’s: Comprehension
Learning Objective 6: Explain the meaning of group technology (cell) layouts.
AACSB: Analytic

76. The step, when Designing a Product Layout, whose goal is to design a product layout that
can produce the desired number of units with the least amount of work centers and a balance of
workload.
a) Compute efficiency, idle time & balance delay
b) Determine cycle time
c) Determine output rate
d) Assign tasks to workstations

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

e) Identify tasks & immediate predecessors

Ans: c
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

True/False

77. An assembly line is an example of an intermittent processing system.

Ans: False
Section Ref: What is Layout Planning?
Level: Easy
Bloom’s: Comprehension
Learning Objective 1: Define layout planning and explain its importance.
AACSB: Analytic

78. A process layout is seen in companies with continuous processing systems.

Ans: False
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

79. A hospital is an example of process layout.

Ans: True
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

80. As compared to a process layout, a product layout generally requires less skilled workers.

Ans: True
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

81. In general, scheduling resources is less challenging under a process layout than it would be
under a product layout.

Ans: False
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

82. At Wal-Mart, to maximize customer comfort and enjoyment, layouts are designed with a
limited number of aisles, each of which is very wide, rather than with multiple but narrow aisles.

Ans: False
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

83. In product layouts, the material moves continuously and uniformly through a series of
workstations until the product is completed.

Ans: True
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

84. Load-distance calculations are very concerned with the direction of the move.

Ans: False
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

85. Maximizing worker proximity minimizes privacy issues.

Ans: False
Section Ref: Special Cases of Process Layout
Level: Easy
Bloom’s: Comprehension
Learning Objective 4: Describe the two special cases of process layout.
AACSB: Analytic

86. In a fixed position layout, resources are fixed in various locations and the products move
from one resource location to the next.

Ans: False
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

87. A predecessor can be worked in parallel with a successor.

Ans: False
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

88. Managers use a from-to matrix for facility layout design to identify both the number of trips
and the direction of those trips.

Ans: False
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

89. Typically, an REL chart is more subjective than a from-to matrix.

Ans: True
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

90. An REL chart can contain ratings of both desirability of closeness and undesirability of
closeness.

Ans: True
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

91. The shortest distance between two locations is called rectilinear distance.

Ans: False
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

92. When possible, managers should purchase and use CRAFT because it gives an optimal
solution to the facility layout problem.

Ans: False
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

93. A heuristic solution always provides the best possible answer.

Ans: False
Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

94. For the general warehouse layout problem, the department with the highest ratio of trips to
areas needed should be located closest to the dock.

Ans: True
Section Ref: Special Cases of Process Layout
Level: Easy
Bloom’s: Comprehension
Learning Objective 4: Describe the two special cases of process layout.
AACSB: Analytic

95. The cycle time of a production line is based on the workstation with the highest potential
output rate.

Ans: False
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

96. If a process has a “faster” cycle time, then its cycle time has decreased.

Ans: True
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

97. As the cycle time of a process decreases, its output also decreases.

Ans: False
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

98. The theoretical minimum number of stations results in the production of daily requirements
when no inefficiency exists.

Ans: True
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

99. Group Technology has the advantage of bringing the efficiencies of a process layout to a
product layout environment.

Ans: False
Section Ref: Group Technology (Cell) Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 6: Explain the meaning of group technology (cell) layouts.
AACSB: Analytic

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

100. A product layout can look like an S-curve.

Ans: True
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

101. Marketing is not highly affected by layout planning.

Ans: False
Section Ref: Facility Layout Across the Organization
Level: Easy
Bloom’s: Comprehension
Learning Objective 6: Explain the meaning of group technology (cell) layouts.
AACSB: Analytic

Short Answer

102. What are the two broad categories of operating systems?

Ans: intermittent processing systems and continuous processing systems


Section Ref: What is Layout Planning?
Level: Easy
Bloom’s: Knowledge
Learning Objective 1: Define layout planning and explain its importance.
AACSB: Analytic

103. What are the four basic layout types?

Ans: process, product, fixed position, and hybrid


Section Ref: Types of Layouts
Level: Easy

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Bloom’s: Knowledge
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

104. How does material move in a product layout?

Ans: continuously and uniformly through a series of workstations until the product is completed
Section Ref: Types of Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

105. What is another name for cell layout?

Ans: group technology


Section Ref: Types of Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

106. What is the term for a layout in which the product cannot be moved due to its size, and all
the resources have to come to the production site?

Ans: fixed-position layout


Section Ref: Types of Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 2: Identify and describe different types of layouts.
AACSB: Analytic

107. What are the three steps in designing process layouts?

Ans: (1) gather information, (2) develop a block plan or schematic of the layout, (3) develop a
detailed layout
Section Ref: Designing Process Layouts
Level: Easy

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Bloom’s: Knowledge
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

108. What is a table that gives the number of trips or units of product moved between any pair of
departments called?

Ans: from-to matrix


Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

109. What is a table that reflects opinions of managers with regard to the importance of having
any two departments close together called?

Ans: REL chart


Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

110. What is the maximum amount of time that each workstation has to complete its assigned
task called?

Ans: cycle time


Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

111. Compare the minimum versus maximum cycle time of a process.

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Ans: The minimum cycle time is equal to the bottleneck, or longest, task. The maximum cycle
time is equal to the sum of the task times in the whole process. The minimum and maximum
cycle times are important as they establish the range of output for the production line.
Section Ref: Designing Product Layouts
Level: Medium
Bloom’s: Analysis
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

112. Describe what group technology is.

Ans: Group technology is the process of creating groupings of products based on similar
processing requirements.
Section Ref: Group Technology (Cell) Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 6: Explain the meaning of group technology (cell) layouts.
AACSB: Analytic

113. Discuss why facility layout is important to a supply chain

Ans: Arranging layouts for efficient delivery of materials to move directly to the production line
is important. Arranging the facility layout to be linked to inbound and outbound shipments can
greatly enhance the smooth flow of products throughout the supply chain.
Section Ref: The Supply Chain Link
Level: Easy
Bloom’s: Comprehension
Learning Objective 6: Explain the meaning of group technology (cell) layouts.
AACSB: Analytic

114. Explain the difference between paced and un-paced lines.

Ans: Paced lines use an automatic enforced cycle time. Un-paced lines have more autonomy
And the product may be removed off the assembly line.
Section Ref: Designing Product Layouts
Level: Medium
Bloom’s: Analysis
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Problems

115. Consider the following layout of departments.


A B C
D F E
Compute the ld score given the following from-to matrix.
Trips Between Departments
Department A B C D E F
A  12 45 3 14 29
B  16 72 5 42
C  30 20 90
D  10 4
E  12
F 

Ans: 743
Section Ref: Designing Process Layouts
Level: Medium
Bloom’s: Application
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Reflective Thinking

116. Consider the following two layouts of departments.


Layout 1 Layout 2
D E C C D B
A B A E
Compute the ld score for each and choose the best, given the following from-to matrix.
Trips Between Departments
Department A B C D E
A  18 8 3 4
B  16 22 5
C  50 20
D  90
E 

Ans: layout 1 = 344, layout 2 = 316, layout 2 is better


Section Ref: Designing Process Layouts
Level: Medium
Bloom’s: Application
Learning Objective 3: Describe the steps involved in designing a process layout.

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

AACSB: Reflective Thinking

117. A firm has four departments to locate in the following space.

Department A has a daily average of 20, 10, and 60 trips to Departments B, C, and D,
respectively; Department B has a daily average of 25 and 30 trips to Departments C and D,
respectively; and Department C has a daily average of 50 trips to Department D. While there are
24 different layout combinations, only three are effectively different (in terms of distances
between departments). Calculate the ld score for the three different combinations and choose the
best.

Ans: A diagonal from B = 265, A diagonal from C = 235, A diagonal from D = 280, best layout
is A diagonal from C
Section Ref: Designing Process Layouts
Level: Medium
Bloom’s: Application
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Reflective Thinking

118. The items listed below are stored in a one-dock warehouse. Rank them in order from
closest to the dock to furthest away.
Item Trips Area Needed (blocks)
A 200 5
B 100 4
C 78 3
D 60 2
E 35 1

Ans: A-E-D-C-B
Section Ref: Special Cases of Process Layout
Level: Medium
Bloom’s: Application
Learning Objective 4: Describe the two special cases of process layout.
AACSB: Reflective Thinking

119. The items listed below are stored in a one-dock warehouse. Rank them in order from
closest to the dock to furthest away.
Item Trips Area Needed (blocks)
Golf balls 300 1

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Basketballs 420 3
Ballet shoes 10 1
Aerobics tapes 20 1
Volleyballs 360 3

Ans: golf balls-basketballs-volleyballs-aerobics tapes-ballet shoes


Section Ref: Special Cases of Process Layout
Level: Medium
Bloom’s: Application
Learning Objective 4: Describe the two special cases of process layout.
AACSB: Reflective Thinking

120. If a production line produces 800 units per 8-hour workday, what is the cycle time in
minutes?

Ans: 0.6 minutes


Section Ref: Designing Product Layouts
Level: Medium
Bloom’s: Application
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Reflective Thinking

121. Suppose that assembly of a product involves three different tasks taking 10 seconds, 20
seconds, and 30 seconds, respectively. What is the maximum possible output per hour of the
system?

Ans: 120
Section Ref: Designing Product Layouts
Level: Medium
Bloom’s: Application
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Reflective Thinking

122. Maxine’s cookie factory bottleneck is the oven. It takes 45 seconds to cook a batch of 144
cookies. What is the maximum number of cookies that Maxine can produce every hour?

Ans: 11,520
Section Ref: Designing Product Layouts
Level: Medium
Bloom’s: Application

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Learning Objective 5: Describe the steps involved in designing a product layout.


AACSB: Reflective Thinking

123. Maxine has identified the following process times and desired output. What is the
theoretical minimum number of work stations?
mix dough 90 sec desired output 30 batches/hour
shape cookie 50 sec
cook 45 sec
cool 75 sec

Ans: 3
Section Ref: Designing Product Layouts
Level: Medium
Bloom’s: Application
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Reflective Thinking

124. Suppose that assembly of a product involves four different tasks taking 40 seconds, 20
seconds, 30 seconds, and 80 seconds, respectively. What is the theoretical minimum number of
stations?

Ans: 3
Section Ref: Designing Product Layouts
Level: Medium
Bloom’s: Application
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Reflective Thinking

125. Suppose that an assembly line consists of two stations. Station 1 involves three tasks,
taking 40 seconds, 20 seconds, and 30 seconds, respectively. Station 2 involves one task that
takes 80 seconds. Compute the efficiency and balance delay of the assembly line.

Ans: efficiency = 94.4%, balance delay = 5.6%


Section Ref: Designing Product Layouts
Level: Medium
Bloom’s: Application
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Reflective Thinking

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Reid & Sanders / Operations Management, 6th edition Test Bank

126. The following table provides tasks on an assembly line, along with their predecessors and
task times.
Immediate
Task Predecessor Time (seconds)
A None 45
B None 30
C A, B 48
D B 20
E C 10
F D, E 20
G E 40
If desired output is 75 units per hour, compute (a) the associated cycle time, (b) the assignment
of tasks to stations using the longest task time rule, and (c) the efficiency of your solution.

Ans: (a) = 48 seconds


(b) = Workstation Eligible Selected Time Idle
1 A, B A 45 3
2 B B 30 18
3 C, D C 48 0
4 D, E D 20 28
E E 10 18
5 F, G G 40 8
6 G F 20 28
(c) = 73.96%
Section Ref: Designing Product Layouts
Level: Medium
Bloom’s: Application
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Reflective Thinking

Short Answer

127. Managers' opinions about the importance of paired departments being near each other are
recorded in ________________.

Ans: REL charts.


Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

128. The number of trips or products moved between pairs of departments is recorded in a
____________________.

Ans: from-to matrix


Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

129. The _____________ distance between two locations on north-south and east-west axes is
used in the _____________ model.

Ans: rectilinear, load-distance


Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

130. The load-distance model tells us which departments should be closest to each other by
_________.

Ans: minimizing the distance large numbers of products move.


Section Ref: Designing Process Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 3: Describe the steps involved in designing a process layout.
AACSB: Analytic

131. While traditional walls and doors provide privacy, they reduce _____________ and
opportunities for ______________.

Ans: proximity, team work


Section Ref: Special Cases of Process Layout
Level: Easy
Bloom’s: Comprehension

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


Reid & Sanders / Operations Management, 6th edition Test Bank

Learning Objective 4: Describe the two special cases of process layout.


AACSB: Analytic

132. Cycle time assumes that each workstation has ____________ time to work on a product.

Ans: the same


Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

133. Since there are 3600 seconds per hour, a process that is expected to produce 40 units per
hour has a cycle time of _________________.

Ans: 90 seconds / unit


Section Ref: Designing Product Layouts
Level: Medium
Bloom’s: Application
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Reflective Thinking

134. Bottlenecks determines determine maximum output because it __________________.

Ans: has the minimum cycle time.


Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Comprehension
Learning Objective 5: Describe the steps involved in designing a product layout.
AACSB: Analytic

135. What is the formula for the theoretical minimum number of work stations?

Ans: ∑t/NC
Section Ref: Designing Product Layouts
Level: Easy
Bloom’s: Knowledge
Learning Objective 5: Describe the steps involved in designing a product layout.

Copyright ©2016 John Wiley & Sons, Inc. TB 10-1


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tun; auch manches Negerbübchen konnte zu deszendenz-
theoretischen Vergleichen anreizen. Damit war indessen auch die
Veranlassung, hochnäsig von oben herab zu schauen, zu Ende. In
meinem während einer ganzen Reihe von Monaten durchgeführten
Zusammenleben mit den Völkern des Rovumagebietes habe ich den
Eindruck der Albernheit, den wir mit dem Neger gar zu gern
verbinden möchten, niemals entdeckt; im Gegenteil, man konnte das
Benehmen, mit dem nicht nur die würdigen Alten, sondern auch die
feurigen Jungen mit uns beiden Europäern verkehrten, mit Fug und
Recht als wohltuende Gesetztheit bezeichnen. Europäische
Volkskreise von gleicher sozialer Stellung hätten sich ein Beispiel
daran nehmen können. Auf Grund dieser guten persönlichen
Erfahrungen glaube ich auch nicht an das Dogma des Mangels jeder
Entwicklungsfähigkeit beim Neger; eine geistige Entwicklung ist ihm
nicht einmal in Nordamerika abzusprechen, trotzdem die
Hindernisse dort sicherlich größer sind als die
Entwicklungsmöglichkeiten; warum sollte er also nicht auf die
aufsteigende Bahn gelangen, sobald wir ihm die Gelegenheit dazu in
richtiger Weise bieten? Nur nicht von heute zu morgen sollen wir das
verlangen, das geht wider alle biologischen Entwicklungsgesetze;
ganz ebenso wie die Erwartung einer wirtschaftlichen Blüte von
heute zu morgen gegen jede geschichtliche Gesetzmäßigkeit
verstößt. —
Es ist längst Nacht geworden; der „König“ muß den Kurs
gewechselt haben, denn der Sturm faßt uns nicht mehr von vorn,
sondern stark backbords; sicherlich geht es jetzt auf Kreta zu;
morgen oder übermorgen werden wir an Griechenland
vorüberfahren. Ich freue mich, offen gestanden, auf den Anblick des
Landes, dessen antike Bevölkerung ich nicht so maß- und kritiklos
verhimmele wie so viele Männer bei uns daheim, denen der alte
Grieche die Verkörperung aller geschichtlichen und kulturellen
Tugenden ist. Nur eins wird den alten Hellenen auch der Neid lassen
müssen: kolonialen Unternehmungsmut haben sie in einem Ausmaß
besessen, daß sie uns in dieser Beziehung für unsere ganze Zukunft
als Vorbild dienen können.
Über dieser Zukunft liegt ein dichter Schleier. Wird uns Deutsch-
Ostafrika ein zweites Indien werden? Nicht einen Augenblick
bezweifele ich das; mein Auge sieht das weite Land durchzogen von
Schienensträngen. Der eine folgt der alten, großen
Karawanenstraße von der Küste bis zum Tanganyika. Den alten
Trägerverkehr hat das schnaubende Dampfroß lahmgelegt; dafür
beherbergt der ratternde Zug jetzt die früheren Träger selbst,
außerdem Massengüter, denen bei der alten Art des
Karawanenhandels der Weltmarkt verschlossen war. Zum Victoria-
Nyansa läuft ein Schienenstrang und auch zum entlegenen Nyassa;
wir gewinnen Anschluß an das britische Netz Südafrikas, an die
Fahrstraßen des Kongostaates, an das Niltal. Vor dreißig Jahren
noch war Stanleys Marsch zum Seengebiet und die Fahrt den Kongo
hinab eine entdeckerische Großtat: wir Leute von heute fahren
vielleicht noch mit dem Luxuszuge vom Kap bis Kairo, von
Daressalam bis Kamerun.
Register.

Abdallah bin Malim, Wali von Mahuta 429. 430.


Aberglauben 230. 231. 232. 353. 484. 485.
Achemtinga 381.
Achinamakanjira 380.
Achinamataka 380.
Achingalla 382.
Adams, Pater 317.
„Admiral“ 498.
Affen 256.
Afrika, Bevölkerung 23. 24.
Afrikafonds 17. 18.
Alamande 382.
Alaun 191. 192.
Akuchigombo 390. 391.
Akuchikomu 271. 283. 356.
Akumapanje 230. 232. 233.
Akundonde 177. 178. 182. 230. 232. 233. 234. 237. 254.
265. 278. 361. 363.
Altersklassen 369.
Amachinga 380. 381.
Amakale 380.
Amali 275.
Amassaninga 380.
Amiraji 382.
Amulette 231. 384.
Anamungwi 234. 269. 274. 275. 276. 362.
Antilopen 250.
Araber 4.
Arbeitsrhythmus 471. 472.
Askari 44.
Assuan 502.
Atlantischer Ozean 10.
Aufstand in Ostafrika 69.
Aussatz 139. 241. 242.

Bab el Mandeb 24.


Bafta 121.
Bagamoyo 2.
Bakiri 178. 179.
Bambusfrucht 382.
Bangala 262. 265. 422.
Bantuneger 20. 24. 72. 177.
Bantusprache VII.
Baobab 256.
Barasa 81. 88.
Barden s. Chelikosoe, Sulila.
Barnabas 448.
Barrabarra 70. 293. 407.
Basi-Erbse 92. 119. 201.
Bastian, Adolf 22.
Bauchtanz 275.
Baumgrassteppe, lichte, s. Pori.
Baumkultus 396. 398.
Baumwolle 281. 401.
Beerdigung 481. 482.
Benediktiner, Mission 69.
Bergbaufeld Luisenfelde 104.
Beriberi 241.
Beschneidung 229. 268. 269; s. Unyago.
Bismarckburg 455.
Blantyre 380.
Blasbalg 326.
Blasrohr 246.
Bogen 99. 100. 347. 348;
Spannweisen 99.
Bornhardt, Geologe 82. 89. 90. 91.
Botokuden 75.
Briefträger 143. 144.
Buchner, Max 79. 80.

Carnon, Reverend 65. 98.


Chelikosoe 220–222.
Chihero 368.
Chikugwe 72. 153.
Chingulungulu 136. 140. 162. 169. 171. 175. 188. 213. 220.
238. 243. 254. 256. 319;
Bevölkerung 176.
Chipini s. Nasenpflock.
Chiputu s. Echiputu.
Chironji 91. 456.
Chissi 184.
Chiwata 140. 148.
Chiwäula 183.
Collinscher Kraftmesser 13. 58.
Cromlech 366. 367.

Daggara, Beschneidungshütte 268. 362.


Dampfer der Regierung 487.
Daressalam 1. 2. 29. 41. 42. 43. 44. 59. 60. 62. 68. 496.
497. 498. 500.
Daua, Zaubermittel 69. 70.
Daudi, Prediger 194. 232. 305. 381. 482.
von der Decken 66.
Dernburg 509.
Deutsche, Kastengeist 59.
Deutsche und Engländer 12. 13.
Diabolospiel 458. 459. 460.
Diluvialmensch 25.
Doherr, Kapitän 499.
Drehscheibe 334.

Echiputu 271. 274. 292. 361. 371.


Eherecht 382. 383.
Eheverbot 236.
Einbaum 260.
Eisenbahnen in Ostafrika 3. 514.
Eisenstein 325.
Eisentechnik 325. 326.
Elefanten 262. 417. 419. 420. 421. 427. 428. 476;
Jagd 251–253.
Elendantilope 250.
Embe s. Mango.
Engelhardt, Hauptmann 67.
England 507;
Kolonialkriege 507. 508.
Engländer 13. 14.
Ernährung in Ostafrika 61. 62.
Ethnologie 22.
Euphorbien 323.
Europäerleben in Ostafrika 59. 60. 61. 62.
Ewerbeck, Bezirkshauptmann 42. 62. 63. 66. 80. 82. 94.
96. 97. 102. 144. 178. 239. 240. 257. 409. 496.
Exogamie 342.
Eyassi-See 19. 20.

Fallen 125. 127. 128.


Feuererzeugung 231. 243. 244–248.
Feuerkultus 369.
Feuerlose Völker 244.
Feuerpumpe 246.
Fieber 168. 169. 170. 239. 240. 241. 308. 309.
Fliegen 186.
Frauenarbeit 331.
Frauentriller 285.
Fundi, Handwerksmeister 158.
Funsa s. Sandfloh.

Geheimbünde 370.
Gelbgießer 326. 327. 328.
Geld in Ostafrika 131. 132.
Gerichtsbarkeit 154. 155. 156.
Geschlechternamen, Erklärung 378.
Geschlechtsverband s. Litaua.
Gespenstergeschichten 399. 400.
Getränke in Ostafrika 62.
Gneiskuppen 89. 90. 91. 92. 141.
Grabbäume 398.
Gräber 73. 243. 323;
für Kinder 168.
Granaten 262.
Guillain, Admiral 3.

Haber, Geheimrat 31.


Hackbau 126. 510. 511.
Hakenkreuz s. Swastika.
Hamiten 20. 23. 25.
Hammer 337.
Hängebauch der Knaben 187.
Hanno der Karthager 81.
Hatia 72. 73. 74. 323;
Grab 73. 243.
Haus, Ursprung 331.
Hausverschluß 319. 320–322.
Heirat bei den Makonde und Makua 373;
bei den Yao 371. 372. 373.
Heller 132.
Helmolt, Weltgeschichte 9.
Hemedi Maranga 300. 481.
Hendereras Dorf 408.
Hinrichtung 43. 44.
Hirse 207.
Holland 507.
Holzskulpturen 317. 444. 445.
Hüttensteuer 219.
Huwe 326.

Ikoma, Tanz 277. 278.


Indischer Ozean 3. 9. 10. 311.
Inselberge 88. 89. 90. 91. 141. 146. 254.
Ipiviflöten 356.
Iraku 151.
Irangi, Aufstand 31. 32.
Islam 243. 339. 486.
Italien 5. 6;
Landschaft 7;
Völkerschichten 5;
in Afrika 29.
Itona s. Lippenscheibe.
Itondosha 399. 400.

Jagdabenteuer 483. 484.


Jagdwaffen 248. 249.
Jagdzauber 249. 250. 251. 252.
Jaeger, Dr. 18. 310.
Jägervolk 222. 223.
Jumbe Chauro, Ort 319. 320.

Kaffern 177. 406. 412.


Kaiserhof, Hotel 497.
„Kaiser Wilhelm II.“ 487.
Kakalle 356.
Kalanje 183.
Kamuma-Baum 398.
Kandulu 415.
Kanga 68.
„Kanzler“ 496.
Kap Banura 39. 40.
Kap Guardafui 22. 27. 28;
Leuchtturm 29.
Kaprubine 262. 263.
Kartenzeichnen der Neger 453. 454. 455.
Kasi Uleia 112. 113.
Kattune 335.
Katuli 183.
Kettengefangene 44. 45. 451.
Kiboko 145.
Kibwana 34. 53. 105. 109. 204. 210. 212. 266. 271. 277.
299.
Kieselsteine unter der Zunge 394. 395.
Kigelia 164.
Kiheru 489.
Kilimandscharo 151.
Kilwa 36. 66.
— Kisiwani 38. 41.
— Kiwindje 34. 38.
Kinambarre, heiße Quellen 70.
Kinematograph VII. 50. 222. 223. 271. 466.
Kipini s. Nasenpflock.
Kirchhoff, Alfred, Geheimrat VI.
Kirongosi, Führer 96.
Kitanda, Bettgestell 172.
Kitulo, Berg 63. 490. 491.
Kilututu, Berg 91.
Kiyao, Sprache der Yao 68.
Klima in Massassi 146;
in Newala 254. 255. 298. 299. 395;
am Rovuma 428.
Knabenbeschneidung s. Unyago.
Knotenknüpfen 232.
Knotenschrift 401. 402.
Knudsen, Nils 82. 102. 103. 104. 137. 140. 148. 154. 163.
164. 168. 169. 171. 184. 186. 208. 212. 233. 234. 236.
239. 249. 255. 256. 257. 260. 261. 262. 293. 309. 310.
311. 343. 373. 374. 376. 379. 388. 390. 407. 417. 419.
420. 422. 428. 476. 479. 480. 483. 484. 485. 492.
Koch, Geheimrat 138.
Kochkunst 329. 330. 332.
Kofia tule 141. 142.
Kohlenlager 178.
Kolonialkongreß 18.
Kolonien, deutsche, Erforschung 17. 18.
Kondoa-Irangi-Expedition 17. 19. 30. 31.
Konservieren des Fleisches 253;
des Getreides 117. 118. 173.
Kontinente, alte 25. 26.
Korsett 78. 79. 80.
Krankenpflege 242.
Krankheiten 112. 113. 114. 156. 241. 395. 396. 411.
Kreisel 350. 351.
Krokodile 259. 422. 423.
Kuhn, Sprachforscher 245.
Kulturpflanzen 92. 256.

Labia minora, Verlängerung 371.


Langheld 413.
Leben nach dem Tode 396.
Leberwurstbaum s. Kigelia.
Lichehe-See 256.
Lidede-See 405. 409. 419.
Liebeszauber 232.
Lieder VII. 47. 48. 49. 50. 86. 196. 197. 198. 199. 200. 217.
218–222. 286. 287. 295. 324. 399. 400. 471. 474. 475.
476.
Lieder, Geologe 66.
Likopoloe 184.
Likosoe s. Chelikosoe.
Likuku 294.
Likumbi 367.
Linder, Wirtschaftsinspektor 221. 490.
Lindi 32. 40. 41. 42. 43. 44. 59. 62. 380. 401. 477. 478.
492. 496.
Lippenpflock s. Lippenscheibe.
Lippenscheibe 75. 76. 77. 273. 274. 416. 436. 437. 438.
439;
Einfluß auf Sprache 463.
Liquata, Tanz 85. 433. 451.
Liquiqui, Eule 264. 453.
Lisakassa 361.
Litaua 376. 377. 378. 379.
Litotwe 354. 445.
Livingstone 66. 149. 257. 258.
Löwen 74. 75. 205. 262. 300.
Luagala 44. 488. 489.
Lubbock 244.
Ludjende 177. 178. 380. 382.
Lugombo 351.
Luisenfelde, Bergbaufeld 262. 263. 265.
Lukimua, Fluß 414. 415. 416.
Lukosyo 380.
Lukuledi 40. 63. 81. 83. 88. 242. 311. 325. 476. 489. 490;
Tal 66. 69;
Niederung 73. 318.
Lumesule 177.
Lupanda 270. 272. 363. 366.
Luwanja, Tanz 226.

Machemba 488.
Madjedje, Landschaft 90;
Berge 312.
Madyaliwa 413. 414. 415. 425. 426.
Mafia, Insel 39.
Mafiti 150. 406. 416.
Magwangwara 150. 406.
Mahuta 316. 318. 406. 407. 408. 409. 417. 430. 431. 435.
486.
Majimaji, Aufstand 48. 69. 70. 72. 73. 433.
Mais 207.
Makachu, Jumbe 411. 412. 413. 414. 415. 440. 441.
Makale 414.
Makatta-Ebene 454.
Makonde 72. 93. 176. 258. 284. 304. 314. 319. 320. 325.
367. 379. 382. 409. 506;
Feldbau 305. 314. 315. 407;
Geschichte 315;
Häuser 319;
Hausfresken 446. 447;
Hausverschluß 319. 320. 321. 322;
Heirat 373;
Lippenscheibe 77. 439;
Masken 289. 290;
Maskentanz 370;
Namen 315. 316. 317;
Siedelungen 446;
Sprache 462. 463;
Stammessage 316;
Stammgesetze 316;
Ursprung 317. 318;
Volksfeste 456. 457;
Ziernarben 440;
Zwillinge 344.
Makondebusch 292. 293. 311. 312. 313. 314. 410;
Entstehung 313. 314. 315.
Makondeplateau 66. 73. 76. 77. 82. 88. 89. 146. 163. 303.
311. 370. 401. 405. 418. 424. 505;
Bevölkerung 304;
Flüsse 190;
Wasserverhältnisse 303. 304.
Makondeschichten 303. 312.
Makosyo 380.
Makua 93. 126. 176. 177. 179. 218. 258. 304. 314. 319.
377. 379. 382. 393. 506;
Leben nach dem Tode 399;
Häuptlinge 73;
Hautfarbe 72;
Heirat 373;
Hütten 323;
Jäger 222. 223;
Tänze 223–226;
Wanderung 151.
Makwaru, Tanz 223. 224. 225. 226.
Malambo 177.
Malaria 138. 241. 318.
Maluchiro 243.
Mambo sasa 412. 413.
Mango 380. 488. 496. 497.
Mangroven 35. 36.
Mangupa 292. 356. 367.
Maniok, wilder 382.
Mannbarkeitsfest s. Unyago.
Manyara-See 19.
Marenga Mkali 454.
Marquardt 262. 263. 453.
Marschleben 104. 105. 106. 108. 109. 110.
Masewe, Rasseln 226;
Tanz 226. 361.
Masimbo 382.
Masitu 150. 179. 218. 406.
Masken 289. 290. 444.
Massai 23. 151;
Hütten 110. 111.
Massai-Affen 151.
Massanje-Heirat 371. 372.
Massassi 64. 74. 87. 88. 92. 93. 110. 136. 139. 173. 176.
177. 178. 213. 254. 319. 335;
Boma 124;
Gebiet 88;
Gräber 243;
Klima 146;
Militärstation 65. 87. 89;
Mission 64. 65. 94. 96;
Stämme 92. 93;
Vegetation 92.
— -Berge 88. 89. 91. 455. 456;
Entstehung 90. 91.
Massekere-Matola 120. 135.
Masumgumso V.
Mataka 380.
Matambwe 72. 176. 179. 258. 292. 304. 325. 416. 422;
Frauen 294. 295;
Auflösung des Stammes 258;
Schwimmkunst 422. 423.
Matola 140. 169. 171. 176. 177. 179. 180. 184. 185. 194.
195. 201. 222. 264. 291. 357. 358. 406;
Haus 171. 172. 173.
Mawia 319. 418. 445. 446;
Zopf 445;
Tätowierung 446.
Mawiaplateau 409. 418.
Mbemkuru 316. 318. 505.
Mchauru 279.
Medizinen 231. 396.
Medulla, Zauberer 279. 280. 281. 282.
Mehlbereitung 207. 208.
Mehlopfer 396. 397. 398.
Menschheit, Herkunft 23;
Entwicklung 25.
Menstruation 383. 384.
Mentore der Knaben 234;
Ansprache 234. 235. 236.
Merker, Hauptmann 23. 31.
Messing 328.
Meteore 230.
Meyer, Prof. Dr. Hans 18.
Mgoromondo 351. 389.
Mhogo 92. 119.
Mikindani 32. 41. 315. 401.
Mikindanischichten 303.
Mirambo 488.
Mischrassen 25. 26.
Mission, englische 64. 65. 93. 98. 305. 391.
Missionare 75.
Mitete 444. 445. 446.
Mkomahindo 91.
Mkululu 161. 162.
Mkwera 91.
Mlila 264.
Mlipa 323.
Mluhesi 414.
Mnyampara, Trägerführer 38. 106. 107.
Mombassa 2. 3. 29. 44.
Mondfinsternis 230.
Monsun 29.
Moritz 34. 104. 109. 160. 210. 212. 213. 266. 271. 277.
379.
Morse 99.
Moskitonetz 138.
Moskitos 36.
Mpapua 454.
Mputa 184.
Mrogoro 454.
Mrweka 490.
Msollo-Baum 396. 397. 398.
Mtama 72.
Mtandi 91. 94;
Besteigung 94. 95. 96. 97.
Mtarika 177. 179. 264. 265.
Mtschingabai 40.
Mtua 66. 72.
Muerahochland 505.
Muhesa 499.
Munchira 367. 368.
Mundsteine 393. 394. 395.
Muschel 382.
Musikinstrumente 214. 215. 226. 227. 268. 351.
Musik in Südostafrika 218.
Musikkapelle 214. 224. 226. 227. 500.
Mutterrecht 236. 426.
Mwiti 141. 145. 146. 147. 154. 243. 382.
Myombowald 82.

Nachtlager 153.

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