PMI® AUTHORIZED

PMP® EXAM PREP

COURSE
• Creating a High-Performing Team
• Starting the Project
• Doing the Work
• Keeping the Team on Track
• Keeping the Business in Mind
CREATING A HIGH-
PERFORMING TEAM
• Build a Team
• Define Team Ground Rules
• Negotiate Project Agreements
• Empower Team Members and
Stakeholders
• Train Team Members and
Stakeholders
• Engage and Support Virtual Teams
• Build a Shared Understanding about a
Project
TOPIC A:
BUILD A TEAM

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Project Teams

Project team* A set of individuals who support the project manager in performing the
work of the project to achieve its objectives.
Team Member Considerations:
• Need the relevant skill sets to perform the work and produce the desired results.
• Avoid single-points-of-failure caused by a single resource having a required skill.
• Use generalizing specialists who have a core competency and general skills that
can be leveraged to support other areas of the project.

Other Considerations:
• Physical resources, such as equipment
• Access rights

These definitions are taken from the Glossary of Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, Project Management
Institute Inc., 2017. 4
Project Stakeholders

Stakeholder* An individual, group, or

organization that may affect, be
affected by, or perceive itself to be
affected by a decision, activity, or
outcome of a project, programs, or
portfolio.

A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition,
Project Management Institute, Inc., 2017, Page 551.

These definitions are taken from the Glossary of Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, Project Management
Institute Inc., 2017. 5
Stakeholder Identification

• Identifying stakeholders tends to happen as the project charter is being developed.

• List of identified stakeholders should be reviewed and modified as changes occur

throughout the project.

• The project plans that are developed should describe stakeholders and the planned
engagement model.

• As the project progresses, documents such as change logs, issue logs, or

requirement documents can reveal additional stakeholders.

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Skills List

• Conflict management
• Cultural awareness
• Decision making
• Facilitation
• Leadership
• Meeting management
• Negotiation
• Networking
• Observation/conversation
• Servant Leadership
• Team building

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The RACI Chart

RACI chart* A common type of responsibility assignment matrix (RAM) that uses
responsible, accountable, consult, and inform statuses to define the involvement of
stakeholders in project activities.

Project Engineering Quality Assurance Purchasing Manufacturing

Manager Manager Manager Manager Manager
Create blueprints A R C C

Manufacture circuit
I C C A
board
Test circuit board I R A R

Order components C C I A I

Assemble I C A

R = Responsible A = Accountable C = Consulted I = Informed

These definitions are taken from the Glossary of Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, Project Management
Institute Inc., 2017. 8
Pre-Assignment Tools

Attitudinal Specific Structured

surveys assessments interviews

Focus
Ability tests
groups

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Resource Management Plan

• Identification of resources
• Acquisition of resources
• Roles and Responsibilities
• Roles—The function of the person in the project.
• Authority—Rights to use resources, make decisions, accept deliverables, etc.
• Responsibility—Assigned duties to be performed.
• Competence—Skills and capacities required to complete the desired activities.
• Project Organization Chart—Defines the project team members and their reporting relationships.
• Project team resource management—Guidance on the lifecycle of the team resources; how they are
defined, staffed, managed, and eventually released.
• Training strategies and requirements.
• Team development methods to be used.
• Resource controls for the management of physical resources to support the team.
• Recognition Plan—How team members are rewarded and recognized.

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Virtual Teams

Virtual teams* Groups of people with a shared goal who fulfill their roles with little or
no time spent meeting face to face.

• Create opportunities for finding team members with greater skills, at lower costs,
and avoid relocation expenses.

• Create challenges with managing communications and enabling effective team

performance.

These definitions are taken from the Glossary of Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, Project Management
Institute Inc., 2017. 11
Project Responsibilities within the Team

• Defining responsibilities varies based on the team.

• Considerations when assigning resources to responsibilities:
• Experience
• Knowledge
• Skills
• Attitude
• International factors
• In an agile approach, self-organizing teams assess the work requirements and
determine who will do the work.
• In traditional project management approaches, use a work breakdown structure to
assign work to team members.

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Rates

The project manager is responsible for project budget and disbursements.

Resource requirements should be met using the most cost-effective resource based
on:
• The needs of the project
• Resource availability
• Experience
• Knowledge
• Skills
• Attitude
• International factors

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