Professional Documents
Culture Documents
Carried Out at
AIT Dhobighat: Suzuki Service Center
By
The students of Mechanical Engineering Department
Saugat Phuyal (PUR077BME081)
Shyam Kishor Yadav (PUR077BME082)
Of
TU, IOE PURWANCHAL CAMPUS
Dharan, Nepal
Within the
Training Duration From
15/03/2021 to 15/04/2021
Acknowledgement
We are grateful to our head of department, Roshan Ghimire,
Department of Mechanical Engineering, Tribhuvan University, for
allowing us to gather practical experience and enrich our knowledge via
the internship program.
We would also like to thank Mr. Saroj Khadka, National Service
Manager at for providing us opportunity to learn and gather practical
knowledge about automobile at Suzuki.
We express our deepest thanks to Mr. Pankaj Tiwari, the workshop
manager, to guide us with attention and care and provide us with
insight into the technological world and aiding us to put our theoretical
knowledge into practice.
We appreciate Mr. Narayan Ghimire, the floor supervisor, and Mr.
Sarun Bhandari, Mr. Sushil KC, Mr.Ganesh Khanal (the service
Managers) for the valuable insights they have shared with us.
We would like to thank to the whole Suzuki Executive Motors team,
who guided us with the hands of experience throughout the journey.
They have provided us with an adequate amount of time and patience
to gain technical knowledge regarding the Automobile industry.
Table of Contents
1. Abstract
2. Location
3. About Suzuki
4. Suzuki Models in Nepal
5. Workshop layout
6. Company Structure
7. Tools and Equipment
8. Job Flow
9. Components
10. Tasks Completed
• Engine Oil Change
• Brake Fluid Change
• Brake pad and disc change
• Suspension system
• Ignition coil and spark plug replacement
• Fuel Filter Replacement
• Predelivery Inspection
• Miscellaneous
• Engine Overhauling
11. Technician’s toolbox.
Abstract
A wide range of companies and multinational organizations who are involved in
the design, development, manufacturing, marketing, selling and distributing
motor vehicles comprises the automotive industry. By size of the revenue, it is one
of the largest industries. Even after selling the vehicle, the companies provide
customers with after sales services through their franchised automotive
workshops.
Within the duration of this industrial attachment program, certain objectives
were observed and dutifully carried out. These are:
1. Observing and assisting with problem identification and troubleshooting
procedure,
2. Automotive component identification and understanding of mechanisms of
each component,
3. Familiarizing with toolbox and tools, understanding of special tools and
operating primary and secondary components required for repairing vehicles,
4. Disassembling and reassembling individual units withing the vehicle,
5. Observing and assisting with basic and special repair packages,
6. Understanding inventory management,
7. Observing and assisting with work documentation and digital data
management,
8. Understanding and abiding by workshop work ethics, code of conduct and
company rules and regulations,
9. Maintaining company quality control procedure.
Withing the short period of the attachment program, it was possible to briefly
observe, assist and understand automotive technology and its trends, workshop
operations and procedures and company policy. This report also has the scope to
portray some of the repair and maintenance procedures which were noted down
during the program. But in-depth discussion of each and every process that goes
down in the workshop is not possible due to very limited time, knowledge and
experience and therefore it is out of the scope of this report.
Location
Dhobighat, Lalitpur
2.Two and four post lifts: Two-post lifts and four-post lifts are types of
automotive lifts used in garages, car repair shops, and auto maintenance facilities.
Two-post lifts provide better access to the vehicle's wheels and suspension
components. This makes them ideal for tasks such as tire changes, brake work and
suspension repairs. Four-post lifts are commonly used for wheel alignments.
3.Air Blow Gun. An air blow gun is a pneumatic tool used for cleaning
surfaces, blowing away debris, and generally applying a stream of compressed air.
JOB FLOW
Vehicle Reception: Service advisor receive the vehicle. Customers
drop off their vehicles for service. During this phase, the service
advisor may discuss the customer's concerns and note any specific
issues the customer wants addressed and fills the job card. They
assess the vehicle, provide cost estimates, and communicate
recommended services or repairs to the customer.
FIG: JOBCARD
Parts department: The parts department keeps the record of the parts
with parts number which is suggested by service advisor to be replaced by
looking at job card. The parts are provided to technicians.
Costumer care: This department calls the costumers by looking the data
from the computer. Here the costumers are informed about the time of
servicing and call them if necessary. Costumer can wait in this section until
their vehicle gets repaired.
Billing: Here the customer settles the payment, and necessary paperwork,
including an invoice and details of the services performed, is provided.
The Components
Refilling Oil
Dipstick
Removing oil
Oil Filter
Rear Brake
• Suspension system
The suspension system in a car serves several important functions that contribute
to the overall performance, safety, and comfort of the vehicle. Others functions
are smooth ride, vehicle stability, isolation from vibration and noise, protection of
vehicle components, adaptability to various road condition and enhance the life
span of vehicle.
• Ignition coil and spark plug replacement:
Procedure to change the spark plug:
Spark plug is located inside the cylinder head. Spark is required for the
combustion of fuel. Three Cylinder internal combustion engine contain three
spark plugs whereas four Cylinder combustion engine contains four spark plugs.
• Engine should become cold before changing spark plug.
• Battery should be disconnected to prevent accidental short circuits.
• Spark plug wires are disconnected carefully simply by pulling motion.
• Now, Spark plug socket is fit over protruding plug ang gently unscrew it by
using counterclockwise motion.
• New spark plug is fitted into the hole and wires are reattached.
Spark Plug
New Spark Plugs Are fitted in above holes.
• Fuel Filter Replacement
Fuel filter is located along the fuel line between the fuel tank and the
engine. The specific location can vary depending on the make and model of
the vehicle. Some modern vehicles have the fuel filter integrated into the
fuel pump assembly, which is located inside the fuel tank.
The primary function is to filter out impurities and contaminants from the
fuel before it reaches the engine. The filter helps prevent these particles
from entering the engine and causing damage to fuel injectors, carburetors,
and other components.
Fuel Filter
Pre delivery Inspection:
The purpose of this inspection is to ensure that the service or repair work
has been completed to a high standard, and the vehicle or equipment is in
proper working condition. Technician conduct a thorough quality control
check to ensure that all work has been done to the service center's
standards. This includes checking for any loose bolts, connections, or
components. Test drive of the vehicle is also done in case of necessity.
Engine Overhauling
A 4-cylinder petrol engine is an internal combustion engine with four cylinders.
Each cylinder contains a piston that moves up and down within it, and the
engine operates on the four-stroke cycle—intake, compression, power, and
exhaust.
4-cylinder engines are often simpler and less complex than larger engines,
which can make them more straightforward to maintain and repair. Routine
maintenance tasks such as changing spark plugs, oil, and air filters are typically
more accessible in 4-cylinder engines due to their compact design.
Now we will go through some descriptive pictures of an overhauling
procedure of a 4- cylinder petrol engine used in Suzuki vehicle.
Crank shaft
Cam Shaft
Rockers
Gasket
Timing chain Adjuster
Starting motor
• Technician Toolbox
A toolbox containing all the necessary tools for all types of maintenance work
is the most necessary part for a technician at a workshop.
Suzuki uses toolbox containing all types of tools and toolsets.
Tool Box