TEST

1. ___ means communication without words.

a. Object communication b. Written communication c. Oral communication
d. Non-verbal communication
2. The person who transmits the message is called ___.
a. receiver b. sender c. channel d. response
3. ___ aims at making people work together for the common good of the organisation.
a. communication b. combination c. conversation d. connection
4. At each stage of communication there is a potentiality of interference, which may hinder
the process. Such interference is referred to as.
a. sender b. receiver c. barrier d. none of them
5. ___ describes every type of human communication that is not verbal.
a. vocalists b. prosody c. haptics d. para language
6. Normally, communication is ___ in which the information or message is transferred from
one person to another.
a. important b. interpersonal c. personal d. impersonal
7. What connects the sender to the receiver?
a. Channel b. Communication c. Noise d. feedback
8. The ___ in the usage of words may be a severe barrier to effective communication.
a. disturbance b. discrimination c. disorder d. distortion
9. Most of us converse using ___ and ___ in addition to words when we speak.
a. body language and posture b. gestures and body language
c. words and gestures d. posture and eye gazing
10. ___ refers to pitch, loudness, length, intonation, and tempo.
a. haptics b. prosody c. gestures d. touches.
11. In ___ main intention is to seek specific information that will be appreciated.
a. empathetic b. comprehension c. appreciative d. therapeutic
12. Dialogic listening is also known as ___.
a. therapeutic b. appreciative c. relational d. evaluative
13. ___ means glancing over a textbook to get a general, superficial idea of the content.
a. scanning b. extensive reading c. skimming d. intensive
14. ___ reading is ideal and supports comprehension
a. extensive b. loud c. intensive d. silent
15. A business proposal from a company’s branch manager to the company’s managing
director is an example of horizontal communication. (True / False).
16. Communication between the members of an organization within itself is ___.
a. external b. formal c. informal d. internal
17. ___ is sent to a specific group of people, whereas ___ may be meant for the general
public.
a. notice, memo b. memo, circular c. notice, circular d. circular, notice
18. The problem with proofreading is that you must be good at ___ and ___.
a. spelling, punctuation b. pronunciation, spelling c. punctuation, pronunciation
d. paraphrasing, spelling
19. Every sentence has two essential parts, ___ and ___.
a. clause, predicate b. subject, phrase c. predicate, subject d. subject, clause.

20. What is proxemics?

a. study of space in communication b. Study of eye behavior c. Study of touching d.Study of
body movements