Unit Title Unit 1 World English’ and Global Communication Title of the Lesson

Lesson 5 -Types of Communication Duration 1.5 hrs

Introduction

Communication is diverse and a powerful activity that comes naturally as breathing.

Communication process is a compelling tool in the exchange of messages, information,
ideas, thoughts, feelings and emotions through speech, signals, writing, or behavior. In
the communication process, a sender encodes a message using a channel, sends it to
the receiver who decodes the message and later processes information, ultimately
becoming feedback.

“Communication begins with listening” (Mehrabian, 2006) and being a good listener will
help one grasp what the audience wants to hear from the speaker. There is a need for
the message sender to make his communication for the audience become receptive to
the message shared. When both listen to each other, they are engaged in the best form
of communication.

Communication is collaborative and interactive. Both speaker and listener perform roles
in the process and in a reciprocal manner. Communication happens when information is
shared between two people. At times, miscommunication has often been the cause of
misunderstandings and conflicts. However, with the right set of skills, a communicator
can learn to communicate clearly and efficiently. There are key communication
components to help one communicate with the audience effectively (Wertheim, 2011).

Objectives/Competencies

As the lesson ends, the students are expected to:

1. Identify the importance of communication

2. Distinguish and differentiate the various types of communication 3. Make use of

the various types of communication in classroom activities effectively

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Pretest

Remember and identify the types of communication process. Make your memory work
and recall valuable insights about communication and write only the letter of your
answer.

❏ A. Interpersonal Communication

❏ B. Intrapersonal Communication

❏ C. Small Group Communication

❏ D. Public Communication

1. The team coach called for a regular meeting. _____

2. The freshmen students’ orientation will be conducted via zoom. _____
3. The students will submit a report through email. ________
4. A group chat was created for information dissemination. ________
5. The department head made an individual phone call to the faculty member for
monitoring. _________
6. List down to-do list for the week. _________
7. An advisory about COVID 19 was aired on television. _______
8. Students may review assignments online. _________
9. Program heads attended briefing and orientation for module writing. 10.A
prayer is our strong force against depression during pandemic. _______

Lesson Proper/Course Methodology

TYPES OF COMMUNICATION

Intrapersonal Communication

Intrapersonal Communication occurs within us. It involves thoughts, feelings, and the
way one looks at her/himself. Intra-personal communication is centered in the self,
made up of personal thoughts and feelings. In the process, the brain is the channel
which enables development of feedback.

Intrapersonal communication occurs when people and the experiences one has
determined how one talks to her/himself. If one had a good day, he is likely to have a
positive outlook. If a teacher was disappointed with the student’s work, or had a fight
with a fellow student, one likely would focus more on one’s depression or anger. Each
can never look at self without being influenced by the relationships with others.

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Interpersonal Communication
Interpersonal Communication happens in a formal set up and mostly occurs between
two people, though it may include more than two.

Interpersonal communication uses all the elements of the communication process and
communication skills, (2018). In a conversation between friends, for example, each
brings his or her background and experience to the conversation. The talk is between
the two parties where messages consist of both verbal and non-verbal symbols. Sight
and sound are the most common channels use each has a better chance to give their
individual response. There is less opportunity for psychological noise since there is
physical evidence whether each is disturbed. Those interacting will be able to notice if
the message is understood and assess whether the discussion was effective or not.
This type occurs in a common and usual setting making the participants feel
comfortable to interact.

Small-Group Communication
Small - group communication occurs when few people meet. The members of this
group take chances and turn to conveying their ideas. Since a small group has a
minimal number of participants, there are several senders-receivers taking turns in
conversing making the process more complex than with only two people. The ins and
outs of the ideas in discussion has a pattern and is more structured. In addition, there
are bigger chances of misunderstanding, but there is a great chance of getting more
responses and better opportunities to solve problems. Small groups usually meet in a
more formal setting than people involved in interpersonal communication.

Public Communication
Unlike the message sent in an interpersonal and small-group communication, the
information sent in a public communication as well as the sending process is highly
structured. The speaker sends the message through a speech to an audience then
receives the message back when the listeners ask questions. Since the audience is
more than the interpersonal type, the channels used are more complex. The voice is
louder and the gestures are wider because of the audience’ size. There is also a need
to use slides, flip charts among other visual aids.

What makes public communication different from interpersonal is that verbal feedback in
the wide audience is limited only when the listeners (audience) are given a chance to
ask questions at the end of the speech and not during the speech. In most public
communication, the setting is formal. However, the speaker may get feedback during the
speech with their nonverbal expressions. When they agree with the speaker’s message,

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they may interrupt the speech with applause. On the contrary, they show disagreement
by moving around a lot to call the speaker’s attention.
 Reflection/Learning Insights

List down ten (10)statements made about communication process

Post-test

Direction: Read the question in each number. Then, circle the item that corresponds to
your answer.

1. Which is true?

a. Environments influence the kind of communication that takes place there. b.

A particular environment can communicate the type of relationship desired. c.

Environments can be designed to increase or decrease interaction. d. All of

these are correct.

2. Smiling a lot to convince people you are friendly, nodding to appear interested, and

dressing to look professional are all types of nonverbal behavior that could be used

for

a. identity management

b. defining the relationships

c. expressing attitudes and feelings

d. All of these are correct

3. What body language shows you are listening?

a. turning away from the speaker

b. nodding and making eye contact

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c. looking out of the window

d. clicking the pen while talking

4. Someone is telling you about an accident they've had. How would you react?

a. look pleased

b. look behind you

c. look concerned

d. look strangely

5. If you don't agree with someone else, what would you say?

a. You’re off base!

b. You are wrong.

c. I don't agree with you.

d. Stop talking that nonsense.

6. If you want to complain, what's the best way to behave?

a. stay calm but stick to your point

b. get disappointed and stop talking

c. get very angry

d. get ready to cry

7. You have a discussion with a friend about politics and you don't agree with

them, what should you do?

a. change the subject

b. say what you believe

c. keep quiet and ignore someone is talking

d. get angry with your friend

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8. Which of these activities is not a form of communication

a. answering a telephone call

b. drop by a supermarket
c. listening
 d. body language

9.Two of your close friends are arguing. What should you do?

a. Intervene if it will affect other people

b. Try to defuse the situation regardless
c. Leave them to it
d. Listen and see if you can help to resolve it

10. What is communicating without words?

a. Gestures
b. Body Language
c. Non-verbal Communication
d. All of the above are correct

References:

Buenaventura, Benedicta R. et.al. (2020). Purposive Communication. St. Andrew

Publishing House. Plaridel, Bulacan

Madrunio, Marilu Ranosa, and Martin, Isabel Pefiano. (2018). Purposive

Communication: Using English in Multilingual Context. C & E Publishing,Inc. 839 EDSA,
South Triangle, Quezon City.

Mehrabian, Albert (2006). Communication Studies Institute of Judicial Studies Handouts.

UCLA http://www.kaaj.com/psych/

Wertheim, Edward G. (2011) The Importance of Effective Communication. Nonverbal

Communication Skills (PDF). Northeastern University

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