7 ENGLISH

QUARTER 4 – MODULE 2

INTERPERSONAL
COMMUNICATION

English 7 – Quarter 4- Module 2 1

 What I Need to Know

It can never be denied how important communication is in our everyday living, may it be for
personal purpose, for professional, or in academics. Interpersonal communication skills are those which
you will need every day and must be improved as time goes by.

They are some of the most important skills that we need to focus on as a large percentage of
our lives involves interacting with people; friends, colleagues, family or our boss.

Interpersonal skills also play a part in our career development and we will find a lot of that topic
on various job websites about some of the most important do’s and don’ts that will be of great help to
all in any walks of life.

At first, it may seem a simple and natural thing to do, but talking to people is a complex process
and it becomes more difficult when we do not know how the other person will react. This is where
effective communication comes into play.

There is a great difference in the ability to communicate and the ability to communicate
effectively. Thus, it requires a person to have good communication skills as it can make or break trust,
deals or even change one’s career.

To make communication effective, employing a variety of strategies for effective interpersonal

communication will be tackled in this lesson.

What I know
Pretest

Directions: Choose the letter of the correct answer.

1. Communication is a_____ way process.

A. One C. Three
B. Two D. Four
2. Is email a method of communication?
A. Yes C. Maybe
B. No D. I don’t know
3. What is the primary purpose of communication?
A. To send messages between senders and receivers

English 7 – Quarter 4- Module 2 2

 B. To establish contact between senders and receivers
C. To use technology
D. To sell your mix tape
4. ___________is the process of exchange of information, ideas, feelings and meaning between
two or more people through verbal /or non-verbal methods.
A. Communication C. Verbal Communication
B. Interpersonal communication D. Non-verbal communication
5. It refers to the party that formulates and sends messages while receiver receives and
understands messages.
A. Sender C. Message
B. Receiver D. Feedback

What’s In
Hello, guys! Previously, we learned about the key features of academic writing that will help you
in preparing for college.
In today’s journey, your attention will be focused on the interpersonal communication.

What’s New
Minutes to Associate

Now, we will study the process of communication. Look at the figure below.

What about the process of communication is the figure trying to tell us?

________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________

English 7 – Quarter 4- Module 2 3

 What is It
Communication can be defined as the process by which people share ideas, experience,
knowledge and feelings through the transmission of symbolic messages. The means of
communication is usually spoken or written words, pictures or symbols. But we also give
information through body language, gestures, and looks. Special expressions can show how
we and what we think about an issue on another person.

Nature of Communication

1. Communication is a process.
2. Communication occurs between two or more people (the speaker and the
receiver).
3. Communication can be expressed through written or spoken words, actions
(nonverbal), or both spoken words and nonverbal actions at the same time.

Elements of Communication help us better understand its mechanics or process. These

elements are the following:

1. Sender/Speaker– the source of information or message

2. Message – the information, ideas, or thoughts conveyed by the speaker in words or

in actions

3. Channel – the medium or the means, such as personal or non-personal, verbal or

nonverbal, in which the encoded message is conveyed

4. Receiver – the recipient of the message, or someone who decodes the message

5. Feedback – the reactions, responses, or information provided by the receiver

English 7 – Quarter 4- Module 2 4

Characteristics of Effective Communication

Effective communication requires the message to be:

• clear and concise • timely
• accurate • meaningful
• relevant to the needs of the receiver • applicable to the situation

Effective communication requires the sender to:

• know the subject well • speak at the level of the receiver
• be interested in the subject • choose an appropriate communication
• know the audience members and channel
establish a rapport with them

The channel should be:

• affordable
• appropriate • appealing

The receiver should:

• be aware, interested, and willing to accept the message
• listen attentively
• understand the value of the message
• provide feedback

An effective verbal communicator: An effective nonverbal communicator:

Clarifies Relaxes
Listens Opens up
Encourages empathically Leans toward the other person
Acknowledges Establishes eye contact
Restates/repeats Shows appropriate facial expressions

What Is Interpersonal Communication?

Interpersonal communication is what happens when people exchange information, It may

consist of ideas, feelings, or other meanings. It is not just about what is actually said (the language
used), but how it is said (non-verbal messages) through tone of voice, and facial expressions, gestures
and body language. When two or more people are in the same understanding and are aware of each
other’s presence, the communication is taking place no matter how subtle or unintentional.

Verbal Communication refers to an interaction in which words are used to relay a message.
For effective and successful verbal communication, use words to express ideas which can be
easily understood by the person you are talking to.

Nonverbal Communication includes all other aspects of communication other than the words
themselves. Nonverbal communication helps us to establish our identity and negotiate
relationships. This includes body language, eye contact, facial expressions, and even tone of
voice. Choosing the right words is important but the messages sent nonverbally are just as
important to remember.

English 7 – Quarter 4- Module 2 5

 Body language is an important part of any interaction. There are several
ways people communicate without using words at all.

Body Posture – Your body posture tells a great deal about your feelings. It is important
to hold yourself in a way that looks natural to others and feels natural to you.

Eye Contact – When you talk with people, you should try to hold their attention by
looking directly into their eyes. When someone is talking with you, look at him or her.
If you look off in another direction and/or roll your eyes, you nonverbally tell the
person that you are not interested in what he or she is saying.

Body Movements –

 Nodding your head occasionally lets the person with whom you are speaking know
you are listening and following the conversation.
 Using hand gestures can help emphasize key points in your conversation.
 Controlling body movements is important, since some movements tend to interfere
with your ability to communicate effectively with others.

Facial Expressions – People appear aggressive when they clench their teeth, jut out
their lower jaw, or purse their lips. They appear to be passive when they bite their lower
lip or if they smile, laugh, or wink when saying something serious. A pleasant
expression helps people feel relaxed. People who smile and laugh appropriately during
a conversation are considered socially effective.

Tone of Voice – Voice quality should be calm and even. The speech rate should be
slow enough for others to follow the speaker’s thoughts. A fast talker is often seen as
aggressive. A person who speaks too slowly is viewed as passive. A whining tone may
be viewed as childish or aggressive. Sarcasm is often interpreted as aggressive
behavior.

Elements of Interpersonal Communication

1. Communicators. Interpersonal communication involves at least two people exchanging

messages face to face. So, while one person is talking, the other should be listening while
nodding, smiling, responding appropriately to the information conveyed. If you listen to a
message without actively giving feedback, you need to improve your interpersonal
communication skills.

2. Message. For two people to communicate there must be an exchange of messages or

information. The message can be non-verbal or verbal. The emotional attitude you portray can
distort or make your message clearer.

3. Feedback. Feedback is an essential interpersonal communication because it portrays what

the receiver understood.

4. Context. Context is about the environmental factors that influence the outcome of
communication. This includes where the discussion is taking place and the relationship between
the message sender and receiver. For example, if you’re presenting a project in front of potential

English 7 – Quarter 4- Module 2 6

 investors, you will probably do it in an office. The office setting will influence
communication. If you’re relaying information about your project to your uncle who is also
the boss, you need to consider whether you’re in the office or social setting. In other words, the
context affects communication

5. Channel of communication. Channel is the means through which the message is conveyed.
For example, during face-to-face interpersonal communication, you can pass a message through
your voice and your eyes. So, the channel of communication affects the interaction.

6. Noise. Noise is anything that disfigures the message. So, if you are relaying a message and
you’re using jargons or referring to cultural differences, you are creating noise. Interpersonal
communication should flow. Therefore, you have to communicate efficiently without using
unrelated details to your messages and without using difficult words.

What’s More
Now that you’ve learned about communication, you can try doing the
following tasks.

ACTIVITY 1: Minutes to Look Out!

Directions: Search for the given words in the puzzle below. The words may be
formed in an (upward) , (downward) , (sideward) , or in a slanting position

a r e i n t e r v i e w e r e
m o s t e o s a j k l b i y n
e a c a r e l e s s l o v o e
s s n x p a y e r i s e i u r
s t o i l i v s e t y t a k e
a f i x i o n g t i a r e t y
g e s t u r e s x c w x y c z
e n e r g y m e i v n o p h q
n o s e h e r n o v e r b a l
y e l l s t u d c t i o y n o
z e v e t m e e s s i r a n v
m o r v m i n r e c e i v e r
e l m o o y v i r a c e l l e
l a Y l a r i s s e m u s l v
y e a d i a l o g u e s t i e

 sender  gestures
 communication  noise
 receiver  interview
 message  dialogue
 channel  verbal

English 7 – Quarter 4- Module 2 7

ACTIVITY 2: Take Few Minutes to Answer!
Directions: Insert in blank the letter of the correct answer.

1. sender _______ a. information, ideas, or thoughts conveyed by the

speaker in words or in actions.

2. receiver ______ b. medium or the means, such as personal or

non- personal, verbal or nonverbal, in which
the encoded message is conveyed

3. message _____ c. reactions, responses, or information provided

by the receiver
4. feedback _____ d. recipient of the message, or someone who
decodes the message

5. channel ______ e. source of information or message

ACTIVITY 3: Telling About Myself…

What interpersonal communication strategies will you employ to persuade and

influence your fellows?

A. Directions: Given the checklist below, tick ( ) the communication

strategies that support interpersonal communication.
Put an (X) to what does not.

Standing straight during the delivery of your talk

Sitting straight when conversing or talking

Waving, pointing, and using the fingers when communicating

1. Body Movements should be cautiously done.

Turning back to your audience because of shyness

Making the swivel chair move like a rocking chair when

speaking or delivering message

Prolong your eye contact to a certain person.

2. Eye Contact Eye movement should be natural and even to all.

Know when to gaze and blink when speaking.

Know when to give smile when communicating.

3. Facial Expressions
Be serious all the time.

English 7 – Quarter 4- Module 2 8

 Show focus and enthusiasm when communicating.

The voice is loud all the time.

4. Tone of Voice Properly modulated voice should always be observed.

Put emphasis to words for more clear delivery of the message.

Every detail should be formally delivered.

Message should be short but concise.

5. Message Delivery
Delivery must be direct to the point.

B. Aside from the strategies stated above, give at least two (2) additional pointers
that could contribute to a better interpersonal communication. You may refer
your answer to the previous discussion on pages 4-7.

1. Body Movements 1.

2.

2. Eye Contact 1.

2.

3. Facial Expressions 1.

2.

4. Tone of Voice 1.

2.

5. Message Delivery 1.

2.

What I Have Learned

Minute to Jot Down

Directions: Complete the meaning of the terms with the information needed to show
your understanding of the topic.

This module has made me understand that

English 7 – Quarter 4- Module 2 9

 Communication_______________________________________________________
___________________________________________________________________________
____________________________________________________.

Interpersonal Communication____________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________.

What I Can Do
Minutes to Use It!
Aside from your lessons in English, in what other specific lesson in other
subjects can you use today’s learning? Make a short dialogue with your mother using
the topic “The new normal way of learning”. Use a separate sheet for your answer.

Assessment
Direction: Choose the letter of the best answer and write it on a
separate sheet of paper.
1. What is Verbal Communication?
a. Talking to someone
b. When someone is talking and someone else is listening
c. When more than one person is talking
d. Using verbal noises to show you are listening like “uh huh”
2. What is communication without words?
a. There is no communication without words
b. Non-verbal communication
c. Telepathy
d. Sign language
3. Using your whole body to communicate is called what?
a. Miming
b. Body language
c. Sign language
d. Exuberant communication
4. Waving is what type of communication?
a. Gestures
b. Body language
c. Sign language
d. Body position

English 7 – Quarter 4- Module 2 10

5. Feedback is a listener’s ____.
a. verbal and nonverbal responses to a message
b. acceptance of a message
c. version to a message
d. verbal critique to a message
6. How we sit, stand, and use facial expressions all send nonverbal messages.
a. true c. maybe
b. false d. sometimes
7. You meet with your group mates to talk about your project. What type of communication do you
have?
a. intrapersonal communication
b. interpersonal communication
c. small group communication
d. public communication
8. The four elements of communication are:
a. Message, sender, receiver, and feedback
b. Sender, message, and receiver
c. Message, feedback, verbal and nonverbal
d. Books, television, computer, and radio
9-10. The ________is the form a message takes place and the ______is the system used to deliver the
message.
a. Channel; medium c. Schema; pipeline
b. Medium; channel d. Package; tunnel

REFERENCES:
https://www.ffa.orig/resources/educators/communication.com
https:rethority/interpersonal/communication.com
Https://www.skillsyouneed.com/interpersonal communication-html
www.oxforddictionaries.com
English learner’s material p. 155-177

English 7 – Quarter 4- Module 2 11

12 English 7 – Quarter 4- Module 2
1.c 6. a 1.E 1.B
2.b 7.b 2.D Sender Gestures 2.A
3.A Communication Noise 3.B
3.b 8.a
Receiver Interview
4.a 9.b vary 4.C Message Dialogue 4.B
Channel Verbal
5.a 10.b Answers may 5.B 5.B
Assessment Activity 3 ABC Activity 2 Activity 1 Pre-test
ANSWER KEY:
 English 7 – Quarter 4
MODULE 2 – WORKSHEET

Name: _______________________________ Score: ____________________

Grade & Section: __________________ English Teacher: _______________
I- Write the letter of your answer.
1. What is defined as the process by which people share ideas, experience, knowledge
and feelings through the transmission of symbolic messages?
a. communication c. response
b. interaction d. medium
2. What is an essential interpersonal communication because it portrays what the receiver
understood?
a. medium c. response or feedback
b. message d. communication
3. This helps emphasize key points in a conversation.
a. language c. eye movements
b. hand gestures d. speaking ability
4. An element of communication considered as the source of information.
a. channel c. speaker
b. receiver d. feedback
5. Which of the following does not belong to the group of means of communication?
a. spoken c. written words
b. pictures or symbols. d. speaker

II Write T if the statement is correct and F if it is incorrect.

_____ 1. Effective communication requires the message to be clear, concise and accurate.
_____ 2. Interpersonal communication is what happens when people exchange information.
_____ 3. Channel is the means through which the message is conveyed.
_____ 4. A pleasant expression helps people feel relaxed. People who smile and laugh
appropriately during a conversation are considered socially effective.
_____ 5. Nonverbal Communication includes all other aspects of communication other than
the words themselves which include body language, eye contact, facial
expressions, and even tone of voice.

English 7 – Quarter 4- Module 2 13