VIVEKANAND PUBLIC SCHOOL

CLASS : IX
SUBJECT : INFORMATION TECHNOLOGY
ASSIGNMENT-1
CH – COMMUNICATION SKILLS

1. What is Communication. What are the components involved in

Communication.

Communication is sharing of information. The word ‘communication’ comes

from the Latin word communicare, meaning ‘to share’.

The components involved in the process of communication are : the context,

a message, a sender, encoding, communication channel, receiver, decoding
and feedback.

2. Name any 5 barriers to communication.

Barriers to communication are :-

1) Semantic barriers.
2) Emotional or psychological barriers.
3) Gender barriers
4) Environmental barriers
5) Cultural barriers

3. Why do we need to communicate?

There are different purposes of communication :-

• To inform and instruct.

• To create awareness
• To express feelings.
• To influence or persuade
• To promote action and increase efficiency
• To imagine
• To develop relationships

4. What are the different types of communication.

The different types of communication are :-

1) Verbal communication.
2) Non-verbal communication.
 3) Visualisations
4) Written communication

5. What are the advantages and disadvantages of verbal

communication.

Advantages of verbal communication.

• It saves time as the information is passed on immediately.

• It is a cheaper way of communication as no materials are required.
• Any clarifications (to questions asked), if required, can be given.
• You get instant feedback.
• It is a powerful persuasive tool.

Disadvantages of verbal communication.

• Longer messages may not be remembered if given verbally.

• There are chances of miscommunication.
• No permanent record of the communication is there.
• At times, people’s emotions and reactions are visible and can lead to
misunderstanding.
• Garbled words or very fast pace of speech may not be understood.

6. What are the advantages and disadvantages of non-verbal

communication.

Advantages.

• It complements the verbal message by adding to its meaning.

• It is easy to present.
• It can substitute a verbal message.
• Sign language is especially helpful for the ‘differently abled’.
• Unlettered people can use this form of communication.
• It is quicker and reduces waste of time.

Disadvantages.

• It can be vague and therefore can be imprecise and scrambled.

• Long messages cannot be conveyed effectively.
• It is an ongoing process and cannot be stopped at will like verbal
communication.
• Can be easily misunderstood and misinterpreted.
7. What is Visual communication.

• Visual communication is the act of using photographs, videos, art,

drawings, sketches, charts and graphs to convey information.
• Visuals are often used as an aid during presentations to provide
helpful context alongside written and / or verbal communication.
• Since people have different learning styles, visual communication
might be more helpful for some to consume ideas and information.

8. What is Written communication?

Messages, instructions, orders, requests and notices that make use of

written words and symbols are types of written communication. It can be
done through emails, letters, circulars, manuals, bulletins etc.

For written communication to be effective (like all other forms of

communication), it follows the seven C’s : clear, concise, concrete, correct,
coherent, complete, courteous!

9. What are advantages and disadvantages of Written

communication.

Advantages.

• It is a permanent record, ideal for official and legal matters.

• Presents complicated matter accurately.
• It can be referred to any time for clarification.
• It is suitable for long distance communication.
• It can be sent to many people or organisations at the same time.

Disadvantages.

• It is time consuming.
• It is costly as it uses paper and printing.
• Immediate clarification or feedback is not possible.
• It causes delay in taking decisions.
• It is not suitable for unlettered people.
• Lack of flexibility is there as written documents cannot be changed.

10. Explain the four different types of sentences with examples.

The different types of sentences are :-

Declarative Interrogative Imperative Exclamatory

Declares a Interrogates or Makes requests, Expresses strong
statement or an asks questions demands, gives feelings and
opinion orders excitement
Example : I like Example : What do Example : Bring Example : Wow!
chocolate cake. you like? me some chocolate What a luscious
cake right now. chocolate cake!

11. How are greetings powerful communication tools?

Most conversations start with a greeting which is a polite welcome or

acknowledgement of the other person.

Formal greetings are used for elders, business associates, co-workers,

anyone we are not too familiar with. Informal greetings are between friends,
relatives or with our casual acquaintances.

You greeting is the first and last impression you leave on someone: it is a
powerful communication tool.

12. What is a Paragraph. Why are Paragraphs called the building

blocks of writing pieces.

A paragraph is a set of sentences about one coherent idea.

Paragraphs are the building blocks of all writing pieces.

Paragraphs remain one of the most important parts of writing. They serve as
containers for ideas and help break up large chunks of text, making your
content easier to read.

13. List some of the important elements that make written content
effective.

The effectiveness of written content depends on the correct choice of words,

their organization into a right sentence sequence, and the cohesiveness in
the sentences.

14. What are the different kinds of phrases?

There are five different kinds of phrases :

a. A noun phrase b. A verb phrase

c. An adjective phrase d. An adverbial phrase
e. A prepositional phrase
15. What are the rules for writing a sentence?

Rules for writing a sentence are :-

• Use short sentences.

• Limit sentence content.
• Economise on words.
• Arrange the sentences in a proper sequence.
• Design sentences to emphasise the topic.

16. List the seven elements of effective written communication.

The seven elements of effective written communication are :-

a. Clear : The message should not be vague or confusing.

b. Correct : The message should be free of any grammatical and spelling
mistakes. Also, the facts mentioned in the message must be accurate.
c. Complete : The message should be complete i.e., it must include all
the relevant information. The complete message answers most of the
questions that receivers might have, thus reducing the need for
further correspondence.
d. Concrete : The content should be supported by facts and figures.
e. Concise : The message should be precise and to the point. A short
and brief message helps to retain the receiver’s attention and saves
time.
f. Consideration : The sender must take into consideration the
receiver’s opinions, knowledge, mindset, background, etc., to
communicate effectively.
g. Courteous : The sender must consider feelings and viewpoints of the
receiver while drafting the message.