Professional Documents
Culture Documents
Hair Anatomy
• Skin has 2 layers -
4. hair shaft
hair growth cycle
All hair passes through these
phases:
PAINLESS PAINFUL
• Then ND-YAG (1064) - Safe for dark indian skin and works
better on thick hair, still painful
• Then diode (810) - little painless, unsafe for very dark skin and
not effective on fine hair.
• Then Alexandrite (755) - highly unsafe for dark indian skin, but
effective on fine hair.
• Both men and women above 14 years of age who wishes to be hair free
for life can get it done.
Neck, chest, areola, stomach, back, underarms, hands, legs and bikini.
For men, beard shaping should be done and not actual beard removal;
whole genital area wont be covered; only the area just near lower
abdomen will be covered.
No of sessions required
• Every person has different response to treatment
and on an average 6-8 sessions are required for
best results (90% reduction) with a minimum gap of
4 weeks between the sessions.
4. A side-table or chair
• Kindly note we need all the above list for the laser
procedure at your home.
user journey
• customer will visit our website and fill basic details.
• customer care person will call up and book appointment for trial
session for Rs.1000 or free. This 1000 will be waived off from the
final amount of package . Payment can be either online or cash at
the time of trial session.
• Our executive will then e-mail the appointment confirmation details ;
a questionnaire for history with pics of required parts and a LHR
information sheet
• procedure info sheet to patients which will include technology
details, method of procedure, do’s and donts and post care.
• Technician will visit for trial session and hand over LHR brochures and explain the visit
process details : laser procedure method.
• Confirm which part for trial : any except bikini. prefer - underarms. ( face - either both
sidelocks or upper lip+/-chin; both underarms; half hands; half legs; part of stomach or back)
• Therapist will share the pics on whatsapp with doctor about type of hair growth for each body
part
• Dermat will advise the parameters and technician will record it on form.
• After session, ask them about how was your experience and all?
• if patient wants to go ahead - call customer executive for online payment. can pay for full
package online at same time n start session 1. or pay later and visit 1 will be scheduled later.
• If its the end for the day, provide feedback form for filling.
• Oliva
skin
clinic
-‐
40,000
6ss;
7000
per
session;
face
-‐
11k
6ss
and
2k
per
session
4 steps for treatment