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  • Nps Monthly Trend - 08.02

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    AmraŠoto-Husrem
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    This document summarizes Net Promoter Score (NPS) data from various shops and agents for the month of February. It shows the NPS, number of responses, percentage of promoters, passives, and detractors for each shop and agent. Most shops and agents had high NPS scores between 50-100, though a few had lower or negative scores. In total for the month, the NPS across all shops was 69 based on 39 responses.

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    This document summarizes Net Promoter Score (NPS) data from various shops and agents for the month of February. It shows the NPS, number of responses, percentage of promoters, passives, and detractors for each shop and agent. Most shops and agents had high NPS scores between 50-100, though a few had lower or negative scores. In total for the month, the NPS across all shops was 69 based on 39 responses.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views1 page

    Nps Monthly Trend - 08.02

    Uploaded by

    AmraŠoto-Husrem
    This document summarizes Net Promoter Score (NPS) data from various shops and agents for the month of February. It shows the NPS, number of responses, percentage of promoters, passives, and detractors for each shop and agent. Most shops and agents had high NPS scores between 50-100, though a few had lower or negative scores. In total for the month, the NPS across all shops was 69 based on 39 responses.

    Copyright:

    © All Rights Reserved
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    of 1

    NPS Monthly Trend Shops

    Date_Id Feb.24 to Feb.24

    NPS Trend This Month Shops


    February
    Sektor NPS Nbr of Responses NPS Score % of Promoters % of Passives % of Detractors

    Shop 39 69 79.49% 10.26% 10.26%

    NPS Trend This Month Shops


    February
    Shops Process_Type (NPS) NPS Nbr of Responses NPS Score % of Promoters % of Passives % of Detractors

    BBI Sales 6 83 83.33% 16.67%

    Total 6 83 83.33% 16.67%

    Bosmal Sales 2 100 100.00%

    Total 2 100 100.00%

    Bugojno Sales 4 75 75.00% 25.00%

    Total 4 75 75.00% 25.00%

    Kakanj Sales 2 0 50.00% 50.00%

    Total 2 0 50.00% 50.00%

    Kiseljak Sales 9 56 77.78% 22.22%

    Total 9 56 77.78% 22.22%

    Lukavac Sales 2 100 100.00%

    Total 2 100 100.00%

    Novi Travnik Sales 1 100 100.00%

    Support 1 100 100.00%

    Total 2 100 100.00%

    Radnička Sales 1 100 100.00%

    Total 1 100 100.00%

    Saraj Polje Sales 2 50 50.00% 50.00%

    Support 1 100 100.00%

    Total 3 67 66.67% 33.33%

    Stup Sales 2 100 100.00%

    Total 2 100 100.00%

    Visoko Sales 2 0 50.00% 50.00%

    Total 2 0 50.00% 50.00%

    Zenica Sales 4 75 75.00% 25.00%

    Total 4 75 75.00% 25.00%

    TIM Minela Delalić


    February
    Agent NPS Nbr of Responses NPS Score % of Promoters % of Passives % of Detractors

    Grand Total 6 83 83.33% 16.67%

    Edina Hajdarević 1 100 100.00%

    Elma Zahiragić - Mangafić 1 100 100.00%

    Emina Ahmetspahić 1 0 100.00%

    Emina Melez 1 100 100.00%

    Emira Džaferović 1 100 100.00%

    Ljiljana Pačariz 1 100 100.00%

    This Month TIM Dženita Sakalaš


    February
    Agent NPS Nbr of Responses NPS Score % of Promoters % of Passives % of Detractors
    Grand Total 5 80 80.00% 20.00%
    Aida Fazlibašić 1 100 100.00%
    Aldijana Delić 1 100 100.00%
    Almedina Fisović 1 100 100.00%
    Sajda Kadić 1 100 100.00%
    Sajda Kadic 1 0 100.00%

    This Month TIM Lejla Jarović


    February
    Agent NPS Nbr of Responses NPS Score % of Promoters % of Passives % of Detractors

    Grand Total 2 100 100.00%

    Erna Šašić 2 100 100.00%

    This Month TIM Ivana Aničić

    This Month TIM Maja Golub


    February
    Agent NPS Nbr of Responses NPS Score % of Promoters % of Passives % of Detractors

    Grand Total 15 67 80.00% 6.67% 13.33%

    Edita Šabić 1 100 100.00%

    Jasmina Karajdžisalihović 4 75 75.00% 25.00%

    Maja Golub 8 75 87.50% 12.50%

    Marina Čiča 1 -100 100.00%

    Merima Hadžihaskić 1 100 100.00%

    This Month TIM Alma Džafo

    This Month TIM Edin Spahić


    February
    Agent NPS Nbr of Responses NPS Score % of Promoters % of Passives % of Detractors

    Grand Total 1 100 100.00%

    Mersiha Džindo 1 100 100.00%

    This Month TIM Aida Suljanović


    February
    Agent NPS Nbr of Responses NPS Score % of Promoters % of Passives % of Detractors

    Grand Total 2 100 100.00%

    Azra Ibrahimović 1 100 100.00%

    Muriza Aljkanović 1 100 100.00%

    This Month TIM Sabina Džafić


    February
    Agent NPS Nbr of Responses NPS Score % of Promoters % of Passives % of Detractors

    Grand Total 4 0 50.00% 50.00%

    Elma Bečak 2 0 50.00% 50.00%

    Emina Hadžić 2 0 50.00% 50.00%

    This Month TIM Adil Bolić


    February
    Agent NPS Nbr of Responses NPS Score % of Promoters % of Passives % of Detractors

    Grand Total 4 75 75.00% 25.00%

    Alma Mujkanović 2 100 100.00%

    Benjamin Pelja 2 50 50.00% 50.00%

    This Month nema shop menager Ilijana

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