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Balanced ScoreCard

(Kaplan & Norton 1992

(Newing 1995

( Kaplan & Norton,2001

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Kaplan & Norton) 

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(Kaplan & Norton,1996)


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Kaplan & Norton,1996

Kaplan & Norton 2001


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Kaplan & Norton 1996

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Strategic Map ( De Waal,2003


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Kaplan &Norton,2004)
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Kaplan & Norton

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