1.

Which dairy product would you prefer, out of the following and tick the
appropriate product.? *
Aavin
Amul
Arokya
Cavins
2. Which product do you use in aavin dairy? *
Full cream
Toned
Skimmed
Butter
3.Why did you choose Aavin dairy product?
* Quality and taste
Quantity
Healthy
Service
4. Does aavin milk suit your budget? If yes means to which extent?
* Excellent
Good
Fair
5. How well do you think Aavin caters to specific dietary needs or preferences
(e.g., low-fat options, lactose-free)? *
Excellently
Adequately
Neutral
Poorly
6.What is your inclination to explore new aavin product offerings,considering
your previous experiences? *
very likely
likely
neutral
unlikely

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7. How satisfied are you with the quality of Aavin’s dairy products? *
Satisfied
Neutral
Dissatisfied
Very dissatisfied
8. What colour of aavin packet do you buy? *
Blue
Green
Red
9. When compared to other dairy brands, how would you rate the perceived
quality of Aavin’s offerings? *
Superior
Above average
Comparable
Below average
10. Which product of Aavin has mostly attracted towards customer? *
Milk
Ghee varieties
Skimmed milk powder
11. Which Aavin milk product has maximum demand? *
Toned Milk
Double toned milk
Standardized milk
12. Describe your opinion about Aavin dairy product and other dairy items and
service Facilities ? *
Low price
High Price
Low quality
High quality
13. Are you satisfied with the availability of Aavin products in local stores or
supermarkets? *
Very satisfied

2
Satisfied
Neutral
Dissatisfied
Very dissatisfied
14.Would you prefer more digital platforms for purchasing Aavin products, such
as online ordering or delivery apps? *
Yes, definitely
Yes, to some
extent Neutral
No, not really
15. How would you rate the overall quality of Aavin’s dairy products?
* Outstanding
Above average
Satisfactory
Below average
16. How consistent do you find the quality of Aavin’s dairy products over time?
*
Highly consistent
Consistent
Somewhat consistent
Inconsistent
17. Do you believe Aavin’s products provide good value for the money spent?
*
Excellent value
Good value
Fair value
Poor value
18. Have you ever experienced any issues or concerns with Aavin’s products or
services? *
Yes
No
Maybe

3
19. How satisfied are you with the freshness and taste of Aavin’s milk and dairy
items? *
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
20.How confident are you in recommending Aavin’s dairy products to others
based on their perceived quality? *
Extremely confident
Confident
Neutral
Not very confident
21. What factors contribute most to your loyalty to Aavin? *
Quality of products
Brand reputation
Price competitiveness
Customer service
22. How likely are you to continue supporting Aavin,even if prices were to
increase slightly? *
very likely
likely
neutral
unlikely
23.How effectively do you think Aavin incorporates customer complaints to en-
hance its product quality,in your view? *
excellent
good
poor
average
24. Do you purchase any other aavin product except milk, mention the
follow- ing? *

4
Milk powder
Badam milk
Milk-khoa
Milk cake
25.How important do you consider nutrients of dairy products to meet the health
requirements of people? *
Very important
Important
Moderately important
Of little important