Rajiv Gandhi Proudyogiki Vishwavidyalaya

POWER POINT PRESENTATION

TOPIC -: LISTENING SKILLS
SUBMMITED TO -: Dr. NOEEN KHALIQ
SUBMMITED BY -: RAHUL KORI, RAMANSH PAROHA
RISHI TOMAR, RACHNA AHIRWAR, SAKSHI
DEPARTMENT-: ELECTRICAL ENGIENEERING
BRANCH -: Ex, FIRST YEAR, FIRST SEM
 Table Of Contents
Sr. No. Sub Topic to be Presented Presenter
1 Introduction to listening Rachna Ahirwar
2 Definition of Listening & Listening Skills Rishi Tomar

3 Difference Between Hearing & Listening Rishi And Sakshi

4 Listening comes first Sakshi

5 Importance of Listening Skills Rahul Kori

6 Type of Listening Ramansh Paroha
7 Process of Listening Rahul and Ramansh
8 Technique of Effective Listening Skills Rachna Ahirwar
9 Resources Sakshi
Listening skills
 What is Listening and listening skills ?

Listening is personally
Listening skills are the ways
attentive and responsive
to help you listen something
communication that leads to
more effectively.
awareness, understanding,
and empathy.
 Difference Between Hearing & Listening ...

. Hearing is simply the act of . Listening is an action where you

perceiving sound by ear. choose to actively concentrate
on what you hear .
. Hearing occurs with or . In listening your brain process
without your consent. the information into knowledge.
• Listening Comes First
The first and foremost communication skill that we learn in our lives in
nothing but “LISTENING “
LISTENING

SPEAKING

READING

WRITING
Importance of listening skills
 A good listener learns more than a ordinary
listener.
 To avoid communication errors.
 Communication is not complete without
effective listening.
 Effective listening helps to build strong
relationships.
 A good listener can restructure vague speaking
in a way that produces clearer meaning.
Process of listening
Stage 1: Receiving
Receiving is the intentional focus on hearing a speaker’s message, which
happens when we filter out other sources so that we can isolate the message
and avoid the confusing mixture of incoming stimuli. At this stage, we are still
only hearing the message.
Stage 2: Understanding
In the understanding stage, we attempt to learn the meaning of the message,
which is not always easy. For one thing, if a speaker does not enunciate clearly,
it may be difficult to tell what the message was.
Stage 3: Remembering
Remembering begins with listening; if you can’t remember something that was
said, you might not have been listening effectively.

Stage 4: Evaluating
The fourth stage in the listening process is evaluating or thinking critically
about the message. We might think, “This makes sense” or conversely, “This is
very odd.”
Stage 5: Responding Through Feedback
Feedback-: Response to the message is the fifth and final stage of the listening
process. we often give feedback in the form of words, feedback can be either
verbal or nonverbal. Almost anything a listener says or does can be
interpreted as feedback.
Types of Listening
Active Listening

Listening is a way that demonstrate

interest and encourages continued
speaking as well as to understand the
message of speaker as when we attend
a classroom lecture
Empathic listening
It focuses on spoken message and the emotions
of individual. It aims to seek for understanding
what the other person is feeling.

Evaluative/Critical Listening
Listening in order to evaluates on what
someone says (message).
Listener have to critically respond to the
message and give their opinions.
False Listening
it occurs where a person is
pretending to listen but he is not
hearing anything that is being
said and actually spending more
time in thinking.
Selective Listening
It involves listening for
particular things and
ignoring other .
 EFECTIVE LISTENING TECHNIQUES :
The different tools/ techniques that can improve our listening skills. We must, namely,
do the following to improve our listening skills.

• Eliminate distractions . Avoid prejudices

• Concentrate
• Focus on the speaker
• Maintain an open mind
• Look for nonverbal clues
• Do not react to emotive words
• Ask questions
. Visualize the message
. Relate message to personal experience
. Listen between the lines
. Take notes
. Paraphrase
. Provide nonverbal feedback
 Resources
List of the resources we used for our presentation

• Galaxy: International Multidisciplinary Research journal

(Author Joseph Devito)
• Article on litsening skills (Author Bipin Bihari Das)
• Other PPts related to this topic (PPT By Slide player on
Listening Skills )