Professional Documents
Culture Documents
mbatikan@hotmail.com
PROFILE
• • Seven years experience meeting costumers’needs
• • Knowledgeable in hotel restaurant operations and procedures
• • Worked in Turkey,USA and Australia
• • Hardworking and efficient with a ‘’can-do’’ attitude
• • Neat,professional appearance
• • Restpectful,enjoy workin with people from diverse cultures.
WORK EXPERIENCE
SKILLS
EDUCATION
PROFESSIONAL EXPERIENCE
Employed at the F&B department as a Head Waiter.Provide continuous service to tables,checking for
satisfaction,taking care of refills and answering questions.Correct errors or resolve customer complaints in timely
and professional manner.
2012 Omni Mount Washinghton Hotel, Bretton Wood Nh, United States
Employed as Trainee at F&B department ( Worked at F&B department as service trainee at main dining
restaurant, room servive and banquet)
Employed at the F&B department as server ( Prepares the tables,laying out napkins and utensils make sure
the condiments are refilled.Greet the guests and introduce
myself then take drink orders. Deliver drinks then take appetizers and entrees orders pick up from kitchen.and
Remove dishes and glasses from tables or counters,and
take them to kitchen for cleaning.)
Employed at the F&B department as server ( Take drinks orders,ask for appetizers then fill and deliver al the
drinks or pick them up from the bar and provide bread ,appetizer plates,napkins,etc. take entrée orders and pick up
menus.Deliver appetizers and salad.then deliver entrees.after entrees ask for deliver dessert and process check after
check process thank guests.)
Employed at the F&B department as server ( Greet the guests and show them their tables ,take their drink order
then ask for appetizers, entrees and dessert and deliver
their orders from kitchen and remove all dirty dishes from tables ,deliver check and process check)
Employed at the F&B department as busser ( Worked at main dining restaurant carry to kitchen all dirty
plates and glass clean the tables,carry dirty linens to laundry and
take new ones. Prepare restaurant before starting breakfast,lunch and dinner.Deliver waiters orders ad pick them
up from bar. Preapare restaurant for next shift and knowlodge my manager about that.)