Lesson 2.1.

What is emotional intelligence?

 Increasing your emotional
intelligence means increasing
your emotional awareness of
both yourself and others.
Emotional
intelligence
Emotional intelligence is a type
of social intelligence that
involves the ability to monitor
one's own and others' emotions,
to discriminate among them, and
to use the information to guide
one's thinking and
actions (Salovey & Mayer, 1990).

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This Photo by Unknown author is licensed under CC BY.
Nature and
nurture feed
emotional
intelligence
• Emotional Intelligence (EI) is
present to different degrees in
different people

• Applying EI requires skill

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Do they have high EI?
1. A person who is always nice, kind, and smiling.

2. A person who knows when to be nice, kind, serious, or even angry!

3. A person who can read other people’s minds by paying attention to their facial expressions.

4. A person who can communicate effectively with others to understand their emotions.

5. A person who sheds tears or gets emotional in such situations as watching a romantic movie.

6. A person who can understand his/her emotions and control those emotions.

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What is Emotional Intelligence?
• Know and understand • Know and understand
your emotions in the other people’s
moment emotions
• Understand their • Empathy
impact on others

Self- Social
Awareness Awareness

Self- Relationship
Management Management

• Manage your • Manage relationships

emotions (other’s emotions)
• Express your • Respond to other's
emotions needs

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Adapted from The Importance of Emotional Intelligence (positivepsychology.com)
Emotions play an
important role in our
interactions with
others
• Emotions and evaluation capabilities and
accuracy

• Negative/positive moods and leadership

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 Emotional Intelligence is being
aware of one’s and other’s
emotions

EI can come natural to some

and can be developed in others

Emotions play an important role

Wrap-up in our interactions with others
and in our leading effectiveness.