Professional Documents
Culture Documents
CAREER OBJECTIVE:
TECHNICAL SKILLS:
3.MS-CIT Competed
Educational Qualification:
65%
Diploma(Computer
IOT hadpasar pune 2020 First Class
Engineering)
Virajshigawan12@gmail.com
Email:
No
Passport Number:
EXPERIENCE:
Work experience on service desk with good knowledge on VPN, O365 remote
support, Bit locker, MS team, scanner, and Wi-Fi troubleshooting.
• Basic Troubleshooting Ip configure,. Troubleshooting the Lan Connecting Problem.
• Active directory services: User creation and User management, Group Policy
Management.
• File services: Giving proper rights to shared folders as per company policies.
• Support to Modular, software testing batches and Corporate Trainings conducted
at accel frontline ltd. which includes installation and troubleshooting of various
software.
• Assisted to set up the labs for hardware installation like Servers, desktops,
Scanner, printers, networking equipment like switches, routers, and other
supporting hardware.
• Attend internal user requests using helpdesk software. Documentation of daily
working calls.
• Services now, ticketing tool
• Outlook Configuration, Solve LAN connectivity problem, Solve network Issues.
Place: -Pune.
Date: - / /
Viraj Shigawan