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Comprehensive
Guide Book
Sta Your Successful Journey
Preface
This comprehensive guide is your dedicated resource to help you navigate the challenges and excel in
the EPFO EO/AO examination. Crafted by experienced educators, the guide provides a wealth of
knowledge, such as syllabus, important topics, resources, cut-offs, job profile, salary, benefits, and so
much more.
Without such knowledge, you may struggle to understand the detailed structure of the exam, including
the pattern, subjects, etc. This lack of clarity can lead to inefficient and unfocused preparation which
decreases your chances of cracking the exam. Moreover, you may end up wasting your precious time
and energy in finding the above-mentioned information. Also, there always will be uncertainty about
the source’s credibility from where you gathered the information.
This guidebook will provide you with all the necessary information that you’ll need to understand this
exam and EPFO as an organization, such as:
• What to prepare?
• From where to prepare?
• What will be your role and responsibility in EPFO?
• What will be your Lifestyle as an Enforcement/Account officer?
• What will be your salary after joining the organization?
By diving deep into these aspects, this guidebook aims to equip you with a comprehensive
understanding of the exam and the associated professional journey, ensuring you approach the exam
well-prepared with confidence.
Whether you're a first-time aspirant or looking to enhance your preparation, this guide serves as your
roadmap to success. Best of luck on your journey to becoming an enforcement/account officer.
Table of Contents
Part A: About EPFO
Chapter 1: What is EPFO?..................................................................................................................1-1
Chapter 8: Eligibility...........................................................................................................................5-6
1 What is EPFO?
The mission of EPFO is “To extend the reach & quality of publicly managed
old-age income security programmes through consistent and ever improving
standards of compliance and benefit delivery in a manner that wins the
approval and confidence of Indians in our methods, fairness, honesty and
integrity, thereby contribu ng to the economic and social well-being of
Indians”.
The Employees' Provident Fund came into existence with the promulgation of the Employees'
Provident Funds Ordinance on November 15, 1951. It was replaced by the Employees' Provident
Funds Act, 1952. The Act is now referred to as the Employees' Provident Funds & Miscellaneous
Provisions Act, 1952 which extends to the whole of India. The Act and Schemes framed there are
administered by a tri-partite Board known as the Central Board of Trustees, Employees' Provident
Fund, consisting of representatives of Government (Both Central and State), Employers, and
Employees.
2
3 Functions of EPFO
ENFORCEMENT OF
THE ACT ACROSS THE
COUNTRY
MAINTENANCE OF SETTLEMENT OF
INDIVIDUAL CLAIMS
ACCOUNTS
5 MAJOR
FUNCTIONS
OF EPFO
About EPFO | 04
There are several departments in EPFO, a few of them are as mentioned below -
5 Hierarchy in EPFO
2 Additional Central
Commissioner (Headquarters)
3 Regional Provident
Fund Commissioner - I
Hierarchy
in EPFO
6 Enforcement/Accounts
Officer
7 Section Supervisors
8 Social Security
Assistants
10 Multi-tasking staff
Part B
About EO/AO Exam
4
6 Exam Stages
The EPFO EO/AO exam is a 2-stage process—Recruitment Test and Interview. You must clear both
these exam phases to complete your dream of working as an Enforcement/Account officer in EPFO.
Having knowledge of the EPFO EO/AO Exam stages gives you clarity on the examination structure and
aids in effective preparation. It helps you develop a tailored strategic study plan, allowing you to
allocate time and resources efficiently, focusing on specific skills and subjects required at each stage.
7 Pa ern
You must have a thorough understanding of the exam pattern for effective preparation. In this way, you
get familiar with the various components of the exam such as the subjects, sections, marking scheme,
duration, etc. So, let's take a closer look at the exam pattern.
• Interview Details -
• Total Duration - 2 Hours
◦ Total Marks - 100 Marks
• Total Marks - 300 Marks
◦ Category-wise Minimum
• Total Questions - 120
cut-off marks
• Negative Marking - 1/3rd
▪ UR - 50 marks
• Objective Type
▪ OBC - 45 marks
• Offline Mode
▪ SC/ST/PH - 40 marks
8 Eligibility
Understanding the eligibility criteria before applying for the exam is important as it ensures a seamless
application process and prevents unintentional disqualification. Without a clear understanding of these
criteria, you may unknowingly overlook certain requirements, leading to disqualification from the
selection process. This could result in losing a valuable opportunity and hinder your dream of joining
EPFO as an EO/AO. So, let's understand the eligibility criteria.
Age
• Maximum is 30 years*
(Minimum age limit is not mentioned in the notification)
1 General None 30
3 SC/ST 5 Years 35
Important Note: The Qualifications are relaxable at the discretion of the Union Public Service
Commission, for reasons to be recorded in writing, in the case of candidates otherwise well qualified.
9 Syllabus
A thorough understanding of the syllabus significantly impacts your preparation strategy and success in
the examination. It provides insights into the specific subjects and topics that will be evaluated. This
knowledge enables you to create a tailored study plan according to your strengths and weaknesses.
General English
Here is the detailed general English syllabus:
General Science
Here is the detailed general science syllabus:
7
Physics
Chemistry Biology
Current Events
• Anglo French Struggle for Supremacy • Administrative reforms under British rule
• British Conquest of Bengal • Aspects of British Administration in India
• British conquest of Mysore and Maratha • Civil Services
Empire • Police System
• British conquest of Sindh, Punjab and • Judicial System
Awadh • The Army
• British annexation beyond Indian frontiers • Development in Press
• Reorganization of British Political system • Development in Communication and
• Police Administration Education
• Revenue Administration • Development of Railways
• Significant policies of British to consolidate
Impo ant Events from 1919 – 1929 Impo ant Events from 1929 to 1939
Executives in India
• UNION EXECUTIVE
◦ President of India
◦ Vice President of India
◦ Prime Minister of India
◦ Council of Ministers at Centre
◦ Cabinet Committees
• STATE EXECUTIVE
◦ Governor
◦ Chief Minister
◦ Council of Ministers at State
11
Legislatures in India
Judiciary in India
Finance Commission
Accountancy
Here is the detailed Accountancy syllabus:
Recording of Transactions
Social Security
Here is the detailed Social Security syllabus:
Introduction to Computer
• Computer Organisation
• Data Processing Cycle
• Instruction Cycle
• Introduction • Introduction
• Functions of operating system • Components of computer network
• Types of operating system • Types of Computer network
• Basic understanding of MS-DOS and • Computer network architecture
windows • Network Protocols
• Network topology
• Introduction to the Internet
Commonly Used Sho -cuts and Full Form Used in Computer Parlance
17
Here is the detailed quantitative aptitude Here is the detailed syllabus of general mental
syllabus: ability:
• Simplification • Alphabetical and Alphanumeric Series
• LCM and HCF • Coding and Decoding
• Percentage • Syllogism
• Ratio and Proportion • Direction Sense
• Mixture and Allegation • Ranking and Order
• Profit and Loss • Blood Relation
• Simple and Compound Interest • Letter Series
• Average • Analogy
• Time and Work • Clock
• Pipe and Cistern • Calendar
• Time and Distance • Dice
• Boats and Streams • Venn Diagram
• Mensuration 2D and 3D • Counting Figure
• Data Interpretation • Cube and Cuboid
• Probability
10 Cut-O s
Analyzing the previous years' cut-offs is paramount for you as it offers valuable insights into the level of
performance required for a competitive edge. Armed with this knowledge, you can identify trends and
prioritize high-scoring sections to tailor your preparation strategically.
Please note that the cut-offs of 2023 have not been released yet. We’ll update them once UPSC
releases 2023 cut-off marks. The table below shows cut-off for recruitment test, interview and final
selection for the years 2021 & 2017:
Interview 50 45 40 40 50 40 40
Interview 50 45 40 40 - -
As per the past trends, recruitment for the post of EO/AO is not so regular. The last 3
Recruitments of EO/AO were held in the year 2023, 2021, & 2017.
In 2023, UPSC released 418 vacancies for the post of EO/AO in EPFO.
Part C
About EO/AO Job &
Lifestyle
19
After final selection, the Enforcement/Accounts Officers undergo trainings in any of the 5
training institutes of EPFO
• Pandit Deendayal Upadhyaya National Academy of Social Security - New Delhi
• EPFO Zonal Training Institute South Zone - Chennai
• EPF Zonal Training Institute - Kolkata
• EPFO, Zonal Office - Haryana
• EPFO Zonal Training Institute, West Zone - Ujjain
The training is normally conducted for 2-3 weeks and then on the job training is done.
Once you are appointed as EO/AO, you will have to carry out the following roles and
responsibilities.
• Inquiries of account and settlement of claims.
• To enforce orders of the provisions and schemes under the Employees’ Provident Funds and
Miscellaneous Provisions Act, 1952
• Educate about the prescribed forms
• Attend prosecution cases.
• Conduct surveys.
• Address employee grievances.
• Maintain cash book, bank statement verification, MIS returns etc.
• Issue warrants on the defaulting employer.
Enforcement/Accounts Officer is a Group B service. The basic pay for the EO/AO position is Rs 47,600
with a Grade Pay of Rs 4,800. In addition to the basic pay, they are entitled to various allowances such
as Dearness Allowance (DA), House Rent Allowance (HRA), and Transport Allowance (TA) which vary
depending on the location of their posting. So, the in-hand salary with allowances is around Rs 80k+
per month. Also they are liable to leased accommodation, travel allowance, monthly medical
allowance, etc.
20
After joining the Employees Provident Fund Organisation as EO/AO, you need to serve at least 5-7
years on this post and then they are promoted to the post of Assistant Provident Fund Commissioner
(APFC). After being an APFC for 5 years, you are promoted to Regional Commissioner II (However,
after 4 years you get a senior time scale that increases your grade pay to 6600). Then, in the next 5
years you are promoted to Regional Commissioner I. After completion of 5-6 years as Regional
Commissioner I, you are promoted to Additional Central Commissioner (Headquarters) who heads a
zone or is incharge of the head office (New Delhi) and there are only 12 vacancies for this post.
EO/AO Promotions
• Objective General
English by SP
Bakshi - For
Read editorial
Grammar and
section of The
General English Comprehension NA NA
Hindu/The Indian
• Word Power Made
Express
Easy By Norman
Lewis - For
Vocabulary
• Spectrum’s A Brief
Freedom
History of Modern
Movement NA NA NA
India
22
• Accountancy
NCERTs of class
11th & 12th
Accountancy NA NA NA
• Introduction to
Accountancy by
S. Chand
• PIB
• PRS
• Ministry of Social
Justice and
Empowerment
• Ministry of Women
and Child
Development
Social Security NA NA NA
• Ministry of Health
and Family welfares
• Ministry of Minority
Affairs
• Ministry of Labour
and Employments
• Ministry of Housing
and Urban Affairs
24
Computer Computer NA NA NA
Awareness by
Arihant
Apart from the resources mentioned in the table, syllabus, PYQs and mock tests should be your best
friends throughout your preparation journey of UPSC EPFO EO/AO Examination.
Part E
Our 6-Step Formula to
Become an EO/AO in
EPFO
25
Set a
Clear Goal #1
Always remember that if you are not sure about WHY you want to take certain actions, it is most likely
that the action won’t yield results. Even if it does, you will not be satisfied with the result. Same is the
case with the EPFO EO/AO exam, you need to have the clarity in your mind of why you wish to
prepare.
Whatever may be the factor, you have to have your goal crystal clear to be always motivated & act
consistently to get success.
#2 Understand
the Exam
The syllabus and previous year questions are like the 2 headlights of your car of preparation. You miss
one of these and your car will meet with an accident, let me guarantee you this right here!
The biggest blunder aspirants like you commit is that they do not define the scope of the syllabus of
the examination and prepare under the impression that anything and everything can be asked in the
examination which is even remotely related to the syllabus!
Hell no! This is NOT the case. Download and print a copy of the syllabus and then do the same for
previous year questions.
26
Go through the syllabus at least 10 times and then go through the previous year questions (year wise)
and see for yourself what are the important topics and in what depth they need to be studied for the
examination. Believe me, more than 90% of the so-called sincere aspirants do not do this.
Shortlist
Resources #3
Based on step 2 above, now is the time to shortlist your study sources - be it coaching material, books,
websites, magazines, or the like! And remember, once you prepare a list of the resources that you are
going to follow, DO NOT get swayed by new material that keeps flooding the market through
telegram, Facebook, websites, advertisements, etc! Keep your head down and focus on completing
your study sources. Yes, once you are done with your sources, you can move to a secondary source but
not before that!
Plan a
#4 Strategy
This is a very important step - you must plan a strategy for yourself. This strategy is for ‘you’ and ‘you’
alone. Do not compare your timetable with others, as study habits vary widely.
• Some students are early birds, while some are night owls.
• Some prefer long stretches, while some need short bursts.
• Some 7 days a week, while some keep a day or 2 for rest.
The point or the goal is to have a strategy that ‘works’ for ‘you’. It is not meant to earn a shower of
praises from your parents, friends or peers!
27
Execute with
Consistency #5
Ah consistency! The ever-elusive thing! The secret to developing consistency is to make ‘micro easy
targets’. How? Let's compare 2 situations.
Situation 1
Student A makes a plan that he will study 8 hours everyday starting tomorrow and sets a goal for
himself for the next day - cover 50 pages of current affairs magazine, 20 pages of constitution of India
from a book,50 questions of arithmetical reasoning and read 20 pages of history. He starts his day full
of energy but towards the end of the day finds himself in quite an uncomfortable position realizing
that only 50% of the target has been covered. He is not able to sleep comfortably that night and gets
up the next morning tired and frustrated. Now he has to complete the pending tasks of Day 1 as well
as cover whatever he decided for Day 2 as well! Quite an uphill task, don’t you think?
Situation 2
On the other hand, Student B makes a plan that he will also study 8 hours a day and sets a goal of
completing 20 pages of current affairs magazine, 10 pages of constitution of India and 10 questions of
arithmetical reasoning. What will happen is that this student will complete his target ahead of schedule
and having done that feel elated, joyful and full of confidence! This will lead to a good night’s sleep
and hence even higher energy for the next Day!
Getting my rhythm? This is how you make ‘micro and ‘easy’ targets and achieve them daily and move
ahead with consistency
Develop
#6 Faith
Always think from your mind and feel from your heart. If you reverse this sentence, you will get
trapped in ‘emotions’. Being emotional isn’t bad at all, it’s good! Getting trapped in emotions is what
is bad! Once you complete step 1-5, you will start to develop faith in yourself. Have a little trust in your
mentors as well, talk to them, mail them, get in touch and see how they can help you!
28
After you learn and understand this 6 Step Formula to dominate the EPFO EO/AO Exam, you can
literally apply it on any examination you are taking or might take in the future!
The above formula will always help you set a clear goal and plan all your activities around
that one clear goal.
29
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to explore the quality of study materials, practice tests, and educational resources available on EduTap.
By availing of the free starter pack, candidates can make an informed decision about the effectiveness
of EduTap's preparation tools for the EPFO EO/AO exam before committing to a subscription.
Created by experienced teachers, this course includes subject-wise videos, study notes, practice tests,
and more, as per the latest pattern and syllabus. This pack gives you a glimpse of what preparing for
the EPFO EO/AO exam is like. Over 10 days, you’ll learn,
Author’s Note
• All information in this guidebook is provided after thorough research and is true and complete to
the best of our knowledge. Although we have made strong efforts to verify every piece of
information from an authentic source, we take no responsibility in case of errors.
However, if any inadvertent errors are found while you are reading this guide book, do let us know at
hello@edutap.co.in and it will be updated within 2-3 working days.
31
What Next?
This guidebook has equipped you with the essential information that can help you understand the
EO/AO exam and how to crack it. Here are some tips that can further help in your exam preparation.
• Analyze Previous Year Papers: Analyze the PYQ papers to understand the exam trends and the
type of questions asked. Failing to do so might leave you unprepared for the diversity of questions
that could be posed during the exam, putting you at a disadvantage.
• Practice Mock Tests: Regularly practice mock tests to simulate exam conditions. This helps improve
time management, accuracy, and familiarity with the exam format. Without regular simulation of
exam conditions, you may encounter challenges in managing your time effectively during the actual
exam.
• Focus on Weak Areas: Solving mock tests and analyzing PYQs help you identify your strengths and
weaknesses. Now you can allocate more time to strengthen your weak areas. Regularly assess your
progress and adapt your study plan accordingly.
• Supplement Your Resources: Do not stick to only one resource for preparation. It is recommended
to always supplement your preparation with additional resources for overall preparation. However,
do not go overboard with it.
• Make Notes: Take detailed notes summarizing key points, essential concepts, and important facts
to ensure retention. This will serve as a quick reference during revision.
• Stay Positive and Motivated: Maintain a positive mindset throughout your preparation. Surround
yourself with supportive individuals, and believe in your ability to succeed.
By following these recommendations and leveraging the resources provided in this guidebook, you can
significantly enhance your chances of becoming an Enforcement/Account officer. Remember, the key is
to stay focused, committed, and persistent on your path to success.
We at EduTap wish you the very best in your EPFO EO/AO Exam preparation.
32
Study Notes
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