Diokleciana Sakaj

Greetings,
I am writing to express my interest in the Call Center Representative position. My background in
customer service, commitment to delivering exceptional support, and experience as a freelance article
writer makes me a strong candidate for this role.
My qualifications align closely with the requirements of the position:
I have experience engaging with customers, understanding their needs, and providing effective solutions.
I am skilled in following communication guidelines and ensuring accurate data management.
I prioritize delivering outstanding customer service, resolving inquiries, addressing issues, and providing
information effectively.
In addition to my customer service experience, I have also worked as a freelance article writer, which has
honed my communication and writing skills.
In my previous job at a call center service company in Albania, I gained valuable experience in a dynamic
customer service environment. My strong communication skills and problem-solving abilities allowed me
to excel in handling a high volume of interactions.
Thank you for considering my application. I look forward to discussing my candidacy further
Sincerely,
Diokleciana Sakaj.