Algoma University

Course: ADMN2926 H (Training and development)

NAME – PRABJOT KAUR

STUDENT NUMBER – 239660500

Submitted to: Prof. Haris Somair

 A lesson plan using the 7 steps of the Training Design Process:

1. Conduct a need assessment.

2. Ensure employee readiness for training.

3. Create a learning environment.

4. Ensure transfer of training

5. Develop an evaluation plan.

6. Design and conduct training.

7. Monitor and evaluate.

1. Chart Outline of Session:

Time Activity Instructional Details Materials

Method Required

15 mins Icebreaker Activity: Two Group Discussion Participants introduce themselves by stating None

Truths and a Lie two truths and one lie about themselves.

30 mins Presentation: Basics of Lecture/Presentation The facilitator presents key concepts of Projector,

Effective effective communication using slides and slides

Communication examples.

20 mins Role-playing Activity: Role-play Participants enact various communication Scenario

Communication scenarios, focusing on different cards

Scenarios communication styles

25 mins Group Discussion: Group Discussion Facilitate discussion on how to apply effective None

Transfer of Training communication skills in workplace scenarios

30 mins Practice Activity: Active Hands-on Activity Participants pair up to practice active Notepads,
 Listening listening skills, followed by group debriefing. pens

20 mins Case Study Analysis: Case Study Analysis Participants analyze case studies of Case study

Communication communication challenges and propose handouts

Challenges solutions

20 mins Reflection and Group Discussion Participants reflect on the session and None

Feedback provide feedback on their learning

experience

2. Learning Objectives:

 Grasp elements of efficient communication.

 Recognize different communication styles.

 Implement active listening strategies in role plays.

 Choose communicational barriers and offer probable solutions.

 Review the personal communication capabilities powerfully using strengths and areas that can

be improved.

3. Training Evaluation:

To establish the effectiveness of this session, a more productive cost-benefit analysis will

necessitate involving both positive and negative figures.

Tangible Benefits:

 Increased productivity: Enhanced communication will be observed due to fewer

miscommunications, more straightforward instructions, and better workflow management.

  Reduced errors: Effective communication helps to avoid the mistakes arising from improper

communication between given parties, so fewer errors will both happen and be remade.

 Enhanced teamwork: Skilled communication builds a strong team, which leverages their

diversified knowledge to yield positive results in problem-solving and innovation.

 Higher employee satisfaction: simple and clear communication can decrease stress at work

contributing to a more optimistic environment leading to morale and job stability.

Intangible Benefits:

 Higher employee morale and involvement. Lastly, the most important sustainable business

practice applied by fashion brands is the diversification of their product line.

 Understanding customers and forging relationships with them and stakeholders.

 Building up the reputation and expression of the brand.

 The ability to put an end to conflicts better and to resolve problems quickly.

Cost Analysis:

 Cost of training materials: Make sure that the structured slides, handouts, and, the technology

used for the seminar are all included.

 Instructor time: Indicating training cost that will include the instructor's time spent both

preparing and conducting training delivery.

 Participant time: After all, bearing in mind that their activity is training on slowing down while

everyone else around them is getting their work done.

 Potential savings: Calculating total effectiveness using improved communication examples, like

cutting down on mistakes or increasing productivity rate.

Conclusion:

Through analyzing both the material benefits vs costs linked to the training provision an

assessment can be made regarding the case of return on investment (ROI) of the program. Moreover,

collecting feedback from attendees by using evaluations and tests on the application of learned skills in a

real workplace can be a useful case study for the training’s efficiency and impact.