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Case Analysis Using I-CARE For Decision Making
Case Analysis Using I-CARE For Decision Making
CASE ANALYSIS
This exercise tests your skills on validating your ideas, making
wise decision, and following a sequence of steps to achieve the
best decision. It helps you put your ideas together and see if
they make sense.
2. Depth and Substance (25%): Has the student identified and discussed
cogently the essential points and perspectives in the case at hand?
The senior manager in Mr. Sy’s department recently decided to create a work
environment for him that would make him uncomfortable that would ultimately make
him quit. The manager presented the idea to Mr. Sy’s immediate supervisor who
accepted the idea readily. Since then, they began to give Danilo difficult tasks, assigning
him to “graveyard” shifts. Younger employees with less experience and few years of
service were given better assignments and shifts. Mr. Sy appealed to change the decision
but was told by his manager that “the assignments have all been made; if you don’t like your
present assignment, then no one is stopping you to leave your post.” At this point in time, he
realized the there’s no legal union or employee problem-solving committee where he
could lodge an appeal.