WZZ Cabin Attendant Workwear Regulations Revision 02

WIZZ AIR CABIN ATTENDANT
HUNGARY WORKWEAR REGULATIONS
Revision 02 | JUNE 2022 | Wizz Air

Wizz Air Hungary
08 August 2022
Revision #02
Edited by: Name: Signature: Date:
Inflight Service 28/JULY/2022

Monika Ignaszak
Manager
Approved by: Name: Signature: Date:
Head of Cabin Karina Voinea 28/JULY/2022

Operations
Date of effectivity: 08/08/2022

Section 0
ADMINISTRATION AND CONTROL

OF THE MANUAL
CABIN ATTENDANT Page 3
WORKWEAR REGULATIONS
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Section 0

OF THE MANUAL
Record of revisions
Revision number Issue date Date filed Initials

REV 00 22/01/2016
REV 01 11/05/2018
REV 02 08/08/2022
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08 AUGUST 2022 UNCONTROLLED WHEN PRINTED CAWR REV 02
Section 0

OF THE MANUAL
Table of contents
Approval page ..................................................................................................... 2

List of effective pages ............................................................................................ 3
Record of revisions ................................................................................................ 4
Table of contents .................................................................................................. 5
Index for CASM ..................................................................................................... 8
1 Introduction ....................................................................................................9
2 General guidelines.........................................................................................10
3 Female Cabin Crew uniform regulations ........................................................12

3.1 Uniform entitlement ....................................................................................... 13
3.1.1 Jacket ....................................................................................................... 14
3.1.2 Dress ........................................................................................................ 15
3.1.3 Skirt .......................................................................................................... 16
3.1.4 Shirt.......................................................................................................... 17
3.1.5 Cardigan .................................................................................................... 18
3.1.6 Trousers .................................................................................................... 18
3.1.7 Coat .......................................................................................................... 19
3.2 Other uniform parts ....................................................................................... 21
3.2.1 Shoes ........................................................................................................ 21
3.2.1.1 Court shoes ............................................................................................. 21
3.2.1.2 Ballerina shoes ........................................................................................ 22
3.2.1.3 Boots and ankle boots .............................................................................. 22
3.2.2 Tights and knee-high socks .......................................................................... 23
3.2.3 WIZZ wing, name tag and sustainability pin ................................................... 23
3.2.4 Lanyard and ID ........................................................................................... 24
3.2.5 Necklace .................................................................................................... 25
3.2.6 Rings ......................................................................................................... 25
3.2.7 Earrings ..................................................................................................... 25
3.2.8 Bracelets ................................................................................................... 25
3.2.9 Watch........................................................................................................ 26
3.2.10 Glasses and contact lenses ......................................................................... 26
3.2.11 Scarves and gloves ................................................................................... 27
3.2.12 Beanie and hat ......................................................................................... 27
3.2.13 Earmuffs .................................................................................................. 27
4 Female Cabin Crew grooming regulations .....................................................28

4.1 Hygiene ........................................................................................................ 28
4.2 Minimum makeup .......................................................................................... 28
4.2.1 Foundation ................................................................................................. 29
4.2.2 Blusher ...................................................................................................... 29
4.2.3 Mascara ..................................................................................................... 29
4.2.4 Lipstick and lip gloss ................................................................................... 29
4.3 Optional makeup ........................................................................................... 30
4.3.1 Eyeshadows ............................................................................................... 30
4.3.2 Eyeliner ..................................................................................................... 30
4.3.3 Bronzer ..................................................................................................... 30
4.3.4 Highlighter ................................................................................................. 30
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4.4 Hairstyle ....................................................................................................... 30

4.4.1 Loose hair .................................................................................................. 31
4.4.2 Ponytail ..................................................................................................... 32
4.4.3 Braid ......................................................................................................... 33
4.4.4 Bun ........................................................................................................... 34
4.4.5 Fringe........................................................................................................ 35
4.4.6 Hair accessories .......................................................................................... 35
4.5 Nails ........................................................................................................... 36
5 Male Cabin Crew uniform regulations ............................................................38

5.1 Uniform entitlement ....................................................................................... 39
5.1.1 Jacket ....................................................................................................... 40
5.1.2 Shirt.......................................................................................................... 41
5.1.3 Trousers .................................................................................................... 42
5.1.4 Belt ........................................................................................................... 43
5.1.5 Sweater ..................................................................................................... 43
5.1.6 Coat .......................................................................................................... 43
5.2 Other uniform parts ....................................................................................... 44
5.2.1 Shoes ........................................................................................................ 44
5.2.2 Boots ........................................................................................................ 44
5.2.3 Socks ........................................................................................................ 45
5.2.4 WIZZ wing, name tag and sustainability pin ................................................... 45
5.2.5 Lanyard and ID ........................................................................................... 46
5.2.6 Necklace .................................................................................................... 46
5.2.7 Ring .......................................................................................................... 46
5.2.8 Earrings ..................................................................................................... 46
5.2.9 Bracelet ..................................................................................................... 46
5.2.10 Watch ...................................................................................................... 46
5.2.11 Glasses and contact lenses ......................................................................... 47
5.2.12 Scarves and gloves ................................................................................... 47
5.2.13 Beanie and hat ......................................................................................... 47
6 Male Cabin Crew grooming regulations ......................................................... 48

6.1 Hygiene ........................................................................................................ 48
6.2 Makeup ........................................................................................................ 48
6.3 Facial Hair .................................................................................................... 48
6.3.1 Beard ........................................................................................................ 49
6.3.2 Moustache ................................................................................................. 49
6.3.3 Goatee ...................................................................................................... 49
6.4 Hairstyle ....................................................................................................... 50
7 Crew bags and trolleys .................................................................................. 51

7.1 Shoulder bag ................................................................................................ 51
7.2 Trolley bag ................................................................................................... 51
7.3 Bags allowed for positioning duty..................................................................... 52
8 Miscellaneous ................................................................................................ 53
8.1 Lash extensions ............................................................................................. 53
8.2 Permanent eyebrow makeup ........................................................................... 53
8.3 Cosmetic enhancement procedures .................................................................. 53
8.4 Piercings ....................................................................................................... 53
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8.5 Tattoos ......................................................................................................... 53

8.6 High visibility vest ......................................................................................... 53
8.7 Umbrella ...................................................................................................... 53
8.8 Spare accessories .......................................................................................... 53
8.9 Travelling as a Deadhead ................................................................................ 54
8.10 Business Casual dress code for ground duties .................................................. 54
8.11 Healthy lifestyle ........................................................................................... 54
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Section 0

OF THE MANUAL
Index for CAWR
0. ADMINISTATION AND CONTROL OF THE MANUAL
1. INTRODUCTION
2. GENERAL GUIDELINES
3. FEMALE CABIN CREW UNIFORM REGULATIONS
4. FEMALE CABIN CREW GROOMING REGULATIONS
5. MALE CABIN CREW UNIFORM REGULATIONS
6. MALE CABIN CREW GROOMING REGULATIONS
7. CREW BAGS AND TROLLEYS
8. MISCELLANEOUS
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Section 1
INTRODUCTION
CABIN ATTENDANT WORKWEAR Page 9
REGULATIONS
1 Introduction
Our uniform plays a significant role in the WIZZ brand. When wearing the uniform we
identify ourselves as part of the successfully growing company, therefore, we must be
aware that the way we conduct ourselves in it influences the public image of Wizz Air. As
Cabin Crew, we are the first line of contact with our customers and it is up to us to portray
a professional image to our guests.
Our image is a part of our brand and influences customer’s perception and choice. Our
uniform and appearance is a key element of the Wizz Air brand. We want to project a neat,
clean, and professional image. Adhering to the grooming standards and wearing the
uniform as intended conveys a consistent look and brand experience.
All revised paragraphs are marked with a black boarder.
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Section 2
GENERAL GUIDELINES

2 General guidelines
This policy sets out workwear (uniform) and appearance requirements and recommended
practices aiming to enhance Wizz Air’s public image and facilitating its external contacts.
This policy is applicable to all Wizz Cabin Crew members while on duty. This policy does
not form part of any employee's contract of employment and Wizz Air may amend it at
any time.
The aim of the workwear regulations is to ensure clear guidelines are followed across the
network. This will support us in meeting set expectations and ensuring our customers
receive a professional service that we stand for.
Any recommendations or questions should be directed to the Cabin Crew Base Manager
or to the Cabin Crew Service Manager as entities having the authority to further evaluate
and accept or refuse workwear-related aspects not specified or not exhaustively specified
in this manual.
Cabin Crew is our most valuable asset, and Wizz Air recognizes and values diversity of
cultures, religions and beliefs. Accordingly, the provisions of this policy were prepared with
a view to the diverse needs of individuals where this does not compromise the safety of
operations, passengers or employees, or provides basis for a likelihood of injury to
passengers’ feelings and thereby damage the professional standing of the organisation.
Crew members who feel a need to adapt these standards to meet their personal beliefs or
physical needs are advised to consult their Base Manager. Any proposed deviation from
this policy because of culture, ethnic, religious and physical consideration must be agreed
in consultation with the Base Manager.
The workwear regulations are updated whenever deemed necessary by the Inflight Service
Manager with the approval of the Head of Cabin Operations. Your feedback is considered
to be valuable in any new process set.
The WIZZ uniform should only be worn at work and commuting to and from work. There
are times, however, when due to convenience we may find ourselves in a public place
wearing uniform, i.e. gas station, shop etc. Under these circumstances we are still a
representative of Wizz Air and the uniform standards must be adhered to.
Furthermore, regardless of circumstances whenever in uniform please act as Wizz Air

representative by offering your support and delivering customer service whenever needed.
Conduct in regard to the Cabin Crew Workwear Regulations
Cabin Crew members are required to:
• Maintain one’s uniform in an excellent condition

• Wear one’s uniform only while on duty or heading to and returning from duty
• Wear only allowed uniform accessories and carry only allowed bags/trolleys
• Behave professionally at all times when wearing the uniform
• Adhere to the standards laid out in these regulations
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Section 2
GENERAL GUIDELINES

Cabin Crew members are not allowed to:
• Wear items from the former uniform design combined with items from the current
uniform design (unless requested by Cabin Operations Management)
• Wear any item of the uniform with civilian clothing
• Have visible body piercing and/or tattoos and/or other body art
• Use personal electronic devices in sight of customers - special attention to be paid
to boarding and deboarding activities where using personal electronic devices is
categorically forbidden
• Smoke in sight of customers and consume alcoholic beverages during or prior to
duty as stipulated in CAM
• Chew a gum or any other candies, hard candies, etc. in sight of customers
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Section 3
FEMALE CABIN CREW UNIFORM
REGULATIONS
3 Female Cabin Crew Uniform Regulations
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Section 3
REGULATIONS
3.1 Uniform entitlement

Uniform must always be clean and well-ironed for duty.
You are required to read the care labels and instructions carefully to ensure the best
possible care is taken of the uniform. Please be advised that dry-cleaning ensures clothes
durability.
The uniform replacement timeline is 18 months.
Uniform shall be properly fitted. Garments may require proper altering and finishing to
achieve a professional adjusting. It is not allowed to have the uniform tight-fitting.
Female Uniform Parts
• Jacket
• Dress
• Skirt
• Shirt
• Cardigan
• Trousers
• Coat
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Section 3
REGULATIONS
3.1.1 Jacket
Uniform jacket fit
Jacket
While wearing jacket the buttons must be fastened. Under no circumstances jacket can be
worn entirely unbuttoned.
When not worn, jacket must be folded neatly and carried over the arm.
Hands should not be placed in the pockets of the jacket and sleeves should not be rolled
up. The top part of the collar should be worn turned up and the chest part of the collar
should be worn in natural position, not turned up.
Jacket must always be removed for safety demonstration and for any type of inflight
service.
It is mandatory to always wear jacket for take-off and landing and for embarkation and
disembarkation of customers.
During summer time, it is acceptable not to wear the jacket for embarkation and
disembarkation. It is accepted for the Crew not to have the same appearance in sight of
customers. This applies also to boarding and deboarding activities – it us acknowledged
that due to different cabin positions, perceived temperature may vary.
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Section 3
REGULATIONS
3.1.2 Dress
Uniform dress fit
Dress
Length of the dress should reach the center of the knee. If required, it should be adjusted
to meet the standard.
No lining should hang below the hem line.
Kick pleat on the back should be intact, stitching must not be split. Attention should be
paid to depth of kick pleat (the cut at the back) so that it is not revealing.
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Section 3
REGULATIONS
3.1.3 Skirt
Uniform skirt fit
Skirt
Length of the skirt should reach the center of the knee. If required, it should be adjusted
to meet the standard.
Cut of the skirt must be high-waist and must not be altered.
No lining should hang below the hem line.
Kick pleat on the back should be intact, stitching must not be split. Attention should be
paid to depth of kick pleat (the cut at the back) so that it is not revealing.
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Section 3
REGULATIONS
3.1.4 Shirt
Uniform short sleeve shirt fit
Shirt
Shirts are available in short and long-sleeve option. Shirt shall be worn without the sleeves
rolled up and only one top button can be left open.
Buttons and material on the bust cannot be stretched.
Collar of the shirt must not be worn on top of the jacket or lifted up.
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Section 3
REGULATIONS
3.1.5 Cardigan
It is optional to wear cardigan while on duty. If worn, it should only be worn over the
shirt/dress, all buttons should be closed and it should not be tucked in.
When wearing cardigan name tag should be pinned onto the cardigan.
It is permitted to wear cardigan with one’s jacket on it.
3.1.6 Trousers
Uniform trousers fit and length
Trousers
Length of the trousers should reach the rise of the front of the shoe and the middle part
of the heel counter, covering one’s ankle.
The trousers are available in an unfinished length to modify them according to the above
minding personal needs.
Cut of the trousers should be high-waist and they must be a regular/straight fit. It is not
allowed to modify them into a skinny fit.
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Section 3
REGULATIONS
3.1.7 Coat
Uniform coat fit
Coat
Length of the coat should reach the center of a knee, similarly to the length of a dress and
a skirt.
It is optional to wear coat while on duty. On board the coat should only be worn for
embarkation and disembarkation of customers when weather is inclement.
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Section 3
REGULATIONS
While wearing coat the buttons and matching belt must be fastened. Under no
circumstances the coat can be worn entirely unbuttoned.
Whenever not worn, it must be folded neatly and carried over the arm.
Hood and the internal quilted liner can be removed, if needed.
Coat may be also worn by the Crew when in the terminal. It is accepted for the Crew not
to have the same appearance in sight of customers. This applies also to boarding and
deboarding activities – it us acknowledged that due to different cabin positions perceived
temperature may vary.
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Section 3
REGULATIONS
3.2 Other uniform parts

3.2.1 Shoes
Cleanliness
Shoes must be always kept clean – this includes the sole and the heel, and well-polished.
General
Only plain black leather or leather appearance shoes without laces or ornaments must be
worn. No patent or textured leather is permitted.
Allowable toe shape is almond, round or square. Pointy toe shape is not allowed.
The above applies to every type of shoes described in the manual – court shoes,
ballerinas, boots and ankle boots.
Almond toe Round toe Square toe
3.2.1.1 Court shoes

The maximum allowed heel height is 8 cm and minimum heel height is 2cm, measured on
the outside of the heel.
Only block and chunky heel type is allowed. Kitten heels and stiletto heels are not allowed.
Block heel Chunky heel Low heel
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Section 3
REGULATIONS
3.2.1.2 Ballerina shoes

Flat ballerina shoes are allowed to be worn during the onboard service.
They can be put on just before start of the service and shall be changed to court shoes
once the service duties are completed the latest before the preparation for landing.
Flat ballerina shoes
3.2.1.3 Boots and ankle boots

Boots high heel Boots low heel Ankle boots
Boots and Ankle Boots
Only plain black boots and ankle boots without laces or ornaments must be worn.
Allowable toe shape is almond, round or square. Pointy toe shape is not allowed.
The maximum allowed heel height is 8 cm and minimum heel height is 2cm, measured on
the outside of the heel.
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Section 3
REGULATIONS
Only block and chunky heel type is allowed. Kitten heels, stiletto heels, flat boots or flat
ankle boots are not allowed.
The style of boots or ankle boots must be elegant to fit the uniform. Casual or sport style
boots and ankle boots is not permitted.
Boots can be worn with trousers, dress or skirt when travelling to/from work and for
embarkation and disembarkation only.
Ankle boots can be worn only with trousers when travelling to/from work, for embarkation
and disembarkation and for all others onboard duties if the upper end of the boots is not
visible while seated.
Both boots and ankle boots should be worn under the trousers, not on top.
It is recommended that you wear footwear with grip on the soles to help prevent slips and
falls.
3.2.2 Tights and knee-high socks

Tights with a dress and skirt or knee-high socks with trousers must be worn with the
uniform.
Only plain black tights are permitted. Opaque tights are not acceptable.
The limit is 100 denier for winter period and 20 denier for summer period.
It is recommendable to wear the compression tights when on duty.
3.2.3 WIZZ wing, name tag and sustainability pin

General
It is mandatory to wear the badges whenever wearing uniform (except for deadheading
duties) – this includes WIZZ wing, name tag and sustainability pin.
Only new logo badges shall be worn and no other type is permitted. They should be clean
and in good condition at all times. No stickers should be placed on the badges.
Sustainability badges aim to increase awareness of Wizz Air as the greenest choice of air
travel. They represent Wizz Air’s continued commitment to sustainability and the
environmental efforts taken by the company. With one of the youngest and most efficient
fleets, and one of the lowest CO2 emissions per passenger kilometer in the world, we are
already leading the industry.
We are continuously working on further reducing our overall environmental footprint on

our way to carbon neutral aviation. So, we hope you will wear your green pin with pride!
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Section 3
REGULATIONS
How to wear badges
Name tag must be worn on the blouse or cardigan on the left center side of the chest.
Wing badge must be worn on the jacket using the holes provided on the left side.
Sustainability badge must be worn on the left lapel of the jacket – it shall be positioned
centrally on the lapel, approximately 8 cm above the WIZZ wing.
Disclaimer for the Ambassadors: the Ambassador badge shall be worn on the right lapel
of the jacket.
Uniform badges position
3.2.4 Lanyard and ID

Wizz Air company ID card must be worn at all times at the airport (and platform when
needed) using the company provided lanyard. The ID card is to be removed upon entering
the aircraft.
Only Wizz Air branded lanyards of most recent design that were provided by the company
may be used.
Lanyard should be clean and in good condition at all times. No stickers, pins or other
accessories should be placed on the lanyard.
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Section 3
REGULATIONS
3.2.5 Necklace
It is not permitted to wear a necklace while on duty due to safety measures.
3.2.6 Rings
One engagement, wedding or eternity ring, plus one gold or silver plain dress ring are
permitted.
Rings can be worn on no more than two fingers. It is allowed to wear the engagement and
wedding/eternity ring on the same finger.
Obstructive rings, signet rings or thumb rings are not permitted.
3.2.7 Earrings
Round Oval Square - cluster type
Earrings
Only one pair of earrings can be worn, one earring in each earlobe. Earrings must be
diamond, pearl, silver or gold colour and cannot be larger than 1 cm in diameter.
Earrings should be only round, oval (tear) or square-shaped. Plain, single stone and cluster
earrings are allowed.
Wearing earrings is optional, also for Crew Members with pierced earlobes.
3.2.8 Bracelets
Bracelet, if worn, must be discreet, of classic and elegant design, gold, silver or stainless
steel colour. The thickness of the bracelet must not exceed 5 mm and no charms should
be attached. Friendship bands, luck bracelets, plastic and rubber bracelets are not
permitted.
Only one bracelet is permitted. Wearing bracelet and watch on the same wrist is not
allowed
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Section 3
REGULATIONS
3.2.9 Watch
A wristwatch is mandatory to be worn on duty.
It must be of classic and elegant design and a moderate size without stones.
Strap should be either gold, silver, mixed gold/silver colour stainless steel, black or navy
blue leather or leather appearance. It is not allowed to wear watches with plastic or rubber
straps or with frivolous and sporty appearance.
Watch must be equipped with second timer and at least five minute division.
Electronic watches including smartwatches are accepted as long as they are equipped with
hour, minute and second display. In case of smart watches, Crew should have a charger
with them.
3.2.10 Glasses and contact lenses

Classic spectacles
Glasses and contact lenses
Spectacles, if worn, must have a business-like appearance, plain and moderate size and
design. Permitted frame colours include black, brown, graphite, burgundy, dark blue, silver
metal or gold metal.
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Section 3
REGULATIONS
Sunglasses, if worn, must have plain and classic design. Permitted frame colours include
black, brown, silver metal or golden metal. They can be worn outside the aircraft, with the
purpose to protect eyes from the sun.
It is not permitted to wear them on the top of one’s head or attached to any piece of WIZZ
uniform.
Contact lenses must reflect the wearer’s natural eye colour.
3.2.11 Scarves and gloves

Scarves and gloves may be worn to and from work and during embarkation and
disembarkation subject to weather conditions. They shall only be worn in cold seasons.
Scarves
Scarf must be plain black. It should be of a simple and elegant design – no fringe scarfs,
loosely knit scarves, or voluminous scarves are allowed. The maximum length of a scarf
should allow for double wrap around one’s neck, no longer.
It should be worn with the bottom part hidden under the coat or jacket.
Scarf can be worn primarily with a coat, however, in case of a windy weather it can worn
with jacket only.
Gloves
Gloves must be plain black and made of leather or having a leather appearance.
3.2.12 Beanie and hat

It is not permitted to wear beanies while on duty.
Black or dark blue hat of an elegant design that matches the uniform can be worn only
when wearing the coat in a winter time.
3.2.13 Earmuffs
Earmuffs are not recommended, however, it is acceptable to wear them while travelling
to/back from work. Wearing it for embarkation and disembarkation is not allowed.
If worn, they must be simple, black and not excessively big.
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Section 4
FEMALE CABIN CREW GROOMING
REGULATIONS
4 Female Cabin Crew Grooming Regulations

4.1 Hygiene
While on duty one should be always well-groomed, therefore, personal hygiene is of the
outmost importance.
Hair should be always fresh, clean and split ends regularly cut.
Visible body hair shall be removed.
Complexion shall be clean and oil-free.
Brows shall be well-kempt.
Deodorants or antiperspirant should be used.
It is recommended to use lightly scented perfume, although intense fragrances shall be

avoided.
4.2 Minimum makeup

Female Crew members should wear makeup while on duty. Makeup should be retouched
regularly throughout the day to keep it long-lasting and shine-free.
Makeup that is too delicate to be noticed or too exaggerated is not permitted.
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Section 4
REGULATIONS
Minimum mandatory makeup requirements
• Foundation
• Blusher
• Mascara
• Lipstick/Opaque lip gloss
4.2.1 Foundation
Should be matching one’s complexion.
4.2.2 Blusher
Should be matching one’s complexion and should be in natural rosy or peachy tones.
4.2.3 Mascara
Only black, brown or graphite mascara is allowed.
4.2.4 Lipstick and lip gloss

Visible lipstick or lip gloss colour should be always worn while on duty. Pink lips are a
statement makeup part that complements the WIZZ vibrant branding. Make sure that the
pink lip colour is visible and stays put.
Lipstick is best applied in conjunction with a matching lip liner to ensure longevity.
Lip gloss should have an opaque finish. It is not allowed to wear lip gloss of a sheer and
transparent finish.
Lip balm can be used for hydrating the lips but even tinted lip balm should not replace a
lipstick.
Allowed colours include all shades of medium pink and dark pink. Pink can be of a cool
tone (with blue undertone), warm tone (yellow undertone), or neutral to match every
complexion.
Various shades of pink colour from medium to dark intensity
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Section 4
REGULATIONS
4.3 Optional makeup

4.3.1 Eyeshadows
If used, eyeshadows should be in neutral colours. Only pink or peach pastels and earth-
tone colours are allowed.
4.3.2 Eyeliner
If used, should be either black or brown in natural style.
4.3.3 Bronzer
If used, should be applied evenly and not in excess.
4.3.4 Highlighter
If used, should be applied in moderation to avoid ‘wet look’.
4.4 Hairstyle
Hair should be styled away from the face and free from any flyaway hair. Whenever hair
is worn in an updo, attention shall be paid to tame flyaway hair on the side and above the
neck.
Asymmetrical cuts and hairstyles in which the hair is cut in such a way that the hair does
not have left-right symmetry and one side is cut or appears to be longer than the other
are not allowed. Undercuts are not permitted.
Hair extensions, unnatural colours and contrast colour of highlights are not permitted.
If the hair is dyed or highlighted, the colour chosen is to be natural to suit one’s
complexion.
Base hair length (at the top of one’s head) should not be less than 5 cm.
Permitted hairstyles:
• Loose hair
• Pony tail
• Braid
• Bun
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Section 4
REGULATIONS
4.4.1 Loose hair

Maximum loose hair length
Loose hair
Loose hair should not be longer than the bottom of the collar and should not touch the
shoulders.
Hair should have a classic cut and should be always neatly styled.
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Section 4
REGULATIONS
4.4.2 Ponytail
Styled ponytail
Ponytail
Ponytail should not be longer than 20cm.
Only middle height ponytails are allowed and should be formed at the middle of the head.
It is not allowed to form a ponytail at the crown of the head.
Ponytail has to be sleek to avoid any flyways.
Ponytail must be gathered tightly and combed down the top, on the sides and on the area
underneath it. Special attention should be paid to the area underneath the ponytail to
avoid loose hair around the neck.
Ponytail should always be neatly styled either by straightening or curling it. Gathering hair
in a hairband without styling it is not considered a ponytail and is unacceptable.
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Section 4
REGULATIONS
4.4.3 Braid
Classic braid French braid
Braid
Braid should not be longer than 35cm.
Only middle height or low height braids are allowed and should be formed respectively at
the middle or at the bottom part of the head. It is not allowed to form a braid at the crown
of the head.
Braid has to be sleek to avoid any flyways around the face and around the braid itself.
Braid must be gathered tightly and combed down the top, on the sides and on the area
underneath it. Special attention should be paid to the area underneath the braid to avoid
loose hair around the neck.
Allowed braid styles are classic braid and French braid.
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Section 4
REGULATIONS
4.4.4 Bun
Braided bun formed at the middle part Bun filled with a hair doughnut formed at
of one’s head the middle of one’s head
Bun
Bun can be worn on any hair length.
Only middle height or low height buns are allowed and should be formed respectively at
the middle or at the bottom part of the head.
It is not allowed to form a bun at the crown of the head.
Bun has to be sleek to avoid any flyways.
Bun must be gathered tightly and combed down the top, on the sides and on the area
underneath it. Special attention should be paid to the area underneath the bun to avoid
loose hair around the neck.
Allowed bun styles are classic bun, braided bun, French roll and a bun filled with a hair
doughnut, or other bun filling accessory.
________________________________________________________________________________
Section 4
REGULATIONS
4.4.5 Fringe
Fringe length
Fringe
If worn, it should be cut in a way that does not cover/exceed the eyebrows.
In case the fringe is longer, it should be side-swept or parted and styled away from the
face and also secured with a hairspray and/or bobby pins.
4.4.6 Hair accessories

All hair accessories including hair bands, bobby pins, hairnets and hair doughnuts must
always be the same colour as one’s hair colour.
Hair band and hair tie
Only classic hair bands and ties are allowed. Spring bands 'Invisibobble' and traceless hair
bands are not permitted.
________________________________________________________________________________
Section 4
REGULATIONS
Hairnet
Simple hairnet that is minimally visible is allowed to be worn on duty.
Hair Doughnut
Small or medium-sized hair doughnut is allowed to be worn on duty. It is not permitted to

use the hair doughnut which diagonal exceeds 8cm due to safety measures.
4.5 Nails
Hands should always be well-cared with nails manicured and of the same length.
Due to safety measures nails should not be longer than 5 mm measured from the top of
one’s finger.
It is mandatory to always wear nail polish when on duty. It is not acceptable to wear
chipped nail polish.
Nail polish should be opaque with a full coverage. Semi-transparent nail polish is not
permitted.
Nail polish should have classic glossy finish. Matt, glimmer, metallic or glittery nail polish
finishes are not permitted.
Nail polish ornaments are not permitted to be worn on duty.
Colours
Permitted colours are uniform pink, various shade of nude, as well as a French manicure
with a white tip, and a ‘Baby boomer’ based on a French manicure colours (white with
beige or powder pink).
Pink colour should exactly match the colour of the uniform shade – fuchsia pink. Wearing
bright or neon shade of pink is not allowed.
Uniform pink
________________________________________________________________________________
Section 4
REGULATIONS
CABIN ATTENDANT SERVICE Page 37
MANUAL
Allowed nude colour vary from lighter to darker, either cool tones (with blue undertone)
or warm tones (with a yellow undertone).
Nude colour should be chosen to suit one’s complexion – it shall be matching

one’s skin colour without creating a stark contrast between the skin and the
nail polish colour.
Nude selection
Shape
Round Oval Squoval
Nails must have natural shape to be practical and not to obstruct donning of the safety
equipment. Permitted nails shapes are round, oval and squoval (rounded square shape).
________________________________________________________________________________
Section 5
MALE CABIN CREW UNIFORM
REGULATIONS
5 Male Cabin Crew Uniform Regulations
________________________________________________________________________________
Section 5
REGULATIONS
5.1 Uniform entitlement

Uniform must always be clean and well-ironed for duty.
You are required to read the care labels and instructions carefully, to ensure the best
possible care is taken of the uniform. Please be advised that dry-cleaning ensures clothes
durability.
The uniform replacement timeline is 18 months.
Uniform shall be properly fitted. Garments may require proper altering and finishing to
achieve a professional adjusting. It is not allowed to have the uniform tight-fitting.
Male Uniform Parts
• Jacket
• Shirt
• Trousers
• Belt
• Sweater
• Coat
________________________________________________________________________________
Section 5
REGULATIONS
5.1.1 Jacket
Uniform jacket fit
Jacket
While wearing jacket the buttons must be fastened. Under no circumstances jacket can be
worn entirely unbuttoned.
When not worn, jacket must be folded neatly and carried over the arm.
Hands should not be placed in the pockets of the jacket and sleeves should not be rolled
up. The top part of the collar should be worn turned up and the chest part of the collar
should be worn in natural position, not turned up.
Jacket must always be removed for safety demonstration and for any type of inflight
service.
It is mandatory to always wear jacket for take-off and landing and for embarkation and
disembarkation of customers.
During summer time, it is acceptable not to wear the jacket for embarkation and
disembarkation. It is accepted for the Crew not to have the same appearance in sight of
customers. This applies also to boarding and deboarding activities – it us acknowledged
that due to different cabin positions, perceived temperature may vary.
________________________________________________________________________________
Section 5
REGULATIONS
5.1.2 Shirt
Uniform shirt fit
Shirt
Shirts are available in short and long-sleeve option. Shirt shall be worn without the sleeves
rolled up and only one top button can be left open.
Under no circumstances buttons and material on the bust can be stretched.
Collar of the shirt must not be worn on top of the jacket or lifted up. In case a t-shirt is
worn under the shirt, it cannot be visible.
________________________________________________________________________________
Section 5
REGULATIONS
5.1.3 Trousers
Uniform trousers fit and length
Trousers
Length of the trousers should reach the rise of the front of the shoe and the middle part
of the back of the shoe.
Trousers are available in an unfinished length to modify them according to the above
minding personal needs.
Cut of the trousers should be a regular/slim fit. It is not allowed to modify them into a
skinny fit.
Trousers must be worn with the uniform belt.
Hands should not be placed in the pockets of the trousers when in sight of customers.
________________________________________________________________________________
Section 5
REGULATIONS
5.1.4 Belt
Uniform belt
Belt
Only company issued uniform belt shall be worn at all times with trousers.
5.1.5 Sweater
It is optional to wear sweater while on duty. If worn, it should only be worn over the shirt,
all buttons should be closed and it should not be tucked in.
5.1.6 Coat
It is optional to wear coat while on duty. On board the coat should only be worn for
embarkation and disembarkation of customers when weather is inclement.
While wearing coat the buttons and matching belt must be fastened. Under no
circumstances the coat can be worn entirely unbuttoned.
Whenever not worn, it must be folded neatly and carried over the arm.
Hood and the internal quilted liner can be removed, if needed.
Coat may be also worn by the Crew when in the terminal. In all cases, Crew members
must keep the same appearance when working together in sight of customers.
________________________________________________________________________________
Section 5
REGULATIONS
5.2 Other uniform parts

5.2.1 Shoes
Cleanliness
Shoes must be always kept clean – this includes the sole and the heel, and well-polished.
General
Only black plain leather or leather appearance shoes without trims or ornaments must be
worn. No patent or textured leather is permitted. Shoes must be of a classic elegant style.
Allowable toe styles are plain, cap and bicycle toe.
Plain toe style Cap toe style Bicycle toe style
5.2.2 Boots
Elegant boots Chelsea boots
Boots
Only black plain leather boots without trims or ornaments must be worn. No patent or
textured leather is permitted.
Boots must be of a classic elegant style including Chelsea style and they must be well-
polished at all times.
Boots should be worn under the trousers, not on top.
It is recommended that you wear footwear with grip on the soles to help prevent slips and
falls.
________________________________________________________________________________
Section 5
REGULATIONS
5.2.3 Socks
High socks must be worn with the uniform. Only black and navy plain socks without any
ornaments or logos are permitted.
Socks should be long enough to cover the skin while seated.
5.2.4 WIZZ wing, name tag and sustainability pin

General
It is mandatory to wear the badges whenever wearing uniform (except for deadheading
duties) – this includes WIZZ wing, name tag and sustainability pin.
Only new logo badges shall be worn and no other type is permitted. They should be clean
and in good condition at all times. No stickers should be placed on the badges.
Sustainability badges aim to increase awareness of Wizz Air as the greenest choice of air
travel. They represent Wizz Air’s continued commitment to sustainability and the
environmental efforts taken by the company. With one of the youngest and most efficient
fleets, and one of the lowest CO2 emissions per passenger kilometer in the world, we are
already leading the industry.
We are continuously working on further reducing our overall environmental footprint on
our way to carbon neutral aviation. So, we hope you will wear your green pin with pride!
How to wear badges
Name badge must be worn on the shirt or sweater on the left center side of the chest.
Wing badge must be worn on the jacket using the holes provided on the left side.
Sustainability badge must be worn on the left lapel of the jacket – it shall be positioned
centrally on the lapel, approximately 8 cm above the WIZZ wing.
Disclaimer for the Ambassadors: the Ambassador badge shall be worn on the right lapel
of the jacket.
________________________________________________________________________________
Section 5
REGULATIONS
5.2.5 Lanyard and ID

Wizz Air company ID card must be worn at all times at the airport (and platform when
needed) using the company provided lanyard. The ID card is to be removed upon entering
the aircraft.
Only Wizz Air branded lanyards of most recent design that were provided by the company
may be used.
Lanyard should be clean and in good condition at all times. No stickers, pins or other
accessories should be placed on the lanyard.
5.2.6 Necklace
It is not permitted to wear a necklace while on duty.
5.2.7 Rings
One ring of plain design or one wedding ring is allowed to be worn by male Cabin Crew.
Obstructive rings, signet rings or thumb rings are not permitted.
5.2.8 Earrings
Male Cabin Crew is not permitted to wear earrings while on duty.
5.2.9 Bracelet
Male Cabin Crew is not permitted to wear bracelets while on duty.
5.2.10 Watch
A wristwatch is mandatory to be worn on duty.
It must be of a classic and elegant design and a moderate size without stones.
Strap should be either gold, silver, mixed gold/silver colour stainless steel, black or navy
blue leather or leather appearance. It is not allowed to wear watches with plastic or rubber
straps or with frivolous and sporty appearance.
Watch must be equipped with second timer and at least five minute division.
Electronic watches including smartwatches are accepted as long as they are equipped with
hour, minute and second display. In case of smart watches, Crew should have a charger
with them.
________________________________________________________________________________
Section 5
REGULATIONS
5.2.11 Glasses and contact lenses

Spectacles, if worn, must have a business-like appearance, plain and moderate size and
design. Permitted frame colours include black, brown, graphite, burgundy, dark blue, silver
metal or gold metal.
Sunglasses, if worn, must have plain and classic design. Permitted frame colours include
black, brown, silver metal or golden metal. They can be worn outside the aircraft, with the
purpose to protect eyes from the sun.
It is not permitted to wear them on the top of one’s head or attached to any piece of WIZZ
uniform.
Contact lenses must reflect the wearer’s natural eye colour.
5.2.12 Scarves and gloves

Scarves and gloves may be worn to and from work and during embarkation and
disembarkation subject to weather conditions. They shall only be worn in cold seasons.
Scarves
Scarf must be plain black. It should be of a simple and elegant design – no fringe scarfs,
loosely knit scarves, or voluminous scarves are allowed. The maximum length of a scarf
should allow for double wrap around one’s neck, no longer.
It should be worn with the bottom part hidden under the coat or jacket.
Scarf can be worn primarily with a coat, however, in case of a windy weather it can worn
with jacket only.
Gloves
Gloves must be plain black and made of leather or having a leather appearance.
5.2.13 Beanie and hat

It is not permitted to wear beanies while on duty.
Black or dark blue hat of an elegant design that matches the uniform can be worn only
when wearing the coat in a winter time.
________________________________________________________________________________
Section 6
CREW BAGS AND TROLLEYS

6 Male Cabin Crew Grooming Regulations

6.1 Hygiene
While on duty one should be always well-groomed, therefore, personal hygiene is of the
outmost importance.
Hair should be always fresh, clean and split ends regularly cut.
Complexion shall be clean and oil-free and facial hair neatly shaved.
Brows shall be well-kempt.
Neck hair should be removed regularly, if required.
Deodorants or antiperspirant should be used.
It is recommended to use lightly scented cologne, although intense fragrances shall be

avoided.
6.2 Makeup
Male Cabin Crew is allowed to wear concealer in order to cover any blemishes/uneven skin
tone.
6.3 Facial Hair

Facial hair should always be neatly trimmed and have a smart and well-groomed
appearance while on duty.
The lines between chin and neck and above the cheeks should be shaved in a clean
manner.
Facial hair must be fully grown while on duty.
Permitted facial hair:
• Beard
• Moustache
• Goatee
________________________________________________________________________________
Section 6

6.3.1 Beard
Trimmed beard grade 1 Trimmed beard grade 2
Beard
Beard should not be shorter than 3mm and no longer than 6mm (grade 1 and grade 2,
respectively).
6.3.2 Moustache
Moustache should not be shorter than 3mm and no longer than 6mm (grade 1 and grade
2, respectively).
Moustache must not exceed the corners of the mouth and must not exceed the upper lip
boarder.
6.3.3 Goatee
Goatee should not be shorter than 3mm and no longer than 6mm (grade 1 and grade 2).
________________________________________________________________________________
Section 6

6.4 Hairstyle
Shorter classic hairstyle Longer classic hairstyle
Haircut should be classic and styled away from the face.
Asymmetrical cuts and hairstyles in which the hair is cut in such a way that the hair does
not have left-right symmetry, and one side is cut or appears to be longer than the other
are not allowed.
Unnatural colours and/or contrast colour of highlights are not permitted.
Base hair length (at the top of one’s head) should not be less than 2 cm.
Close shaved hairstyle is not permitted, unless getting bold.
Hair must not exceed the top of the shirt collar.
Sideburns must not extend below the earlobe.
Any hairstyle should be kept well-maintained and regularly cut. Special attention should
be paid to the hair cut around one’s ears so that the hair do not grow longer over the ear
line.
________________________________________________________________________________
Section 6

7 Crew bags and trolleys

As a part of the uniform entitlement company provides a shoulder bag to be carried while
on duty.
In case one would like to carry a trolley bag while on duty, it should be purchased at one’s
own expense.
It is not allowed to carry both, shoulder bag and trolley bag while on duty, with the
exception of overnight flights.
Ornaments or badges cannot be attached to bags except for the WIZZ Crew Bag Tag. The
bag should be always zipped and the locker should be used.
No other bag than the ones below are permitted while on duty.
Current design of WIZZ Crew Bag Tag
7.1 Shoulder bag

It is only permitted to use the company provided shoulder bag while on duty.
7.2 Trolley bag

Cabin Crew who would like to carry a trolley bag instead of a shoulder bag while on duty,
should choose a trolley bag that fulfils criteria stipulated below.
Trolley bags allowed to be carried on duty should be:

• Of a business wheeler/ laptop type
• Of horizontal orientation
• Maximum 40x55x23cm, 17’’ and 36 liter volume
• Black
• Plain (any sort of ornaments or trims are not allowed)
________________________________________________________________________________
Section 6

7.3 Bags allowed for positioning duties
While positioning in a uniform, only company provided shoulder bag and any cabin size
trolley bag that is plain black can be taken on board.
For details regarding passenger load determining Crew bags allowance on board please
refer to CAM 1.2.8 Crew Bag Allowance On Board.
Additional laptop bag is allowed for instructors and trainers positioning for duty.
________________________________________________________________________________
Section 6
MISCELLANEOUS

MANUAL
8 Miscellaneous
8.1 Lash extensions

Lash extensions are allowed while on duty only if their appearance is fully natural.
Lashes that are too long or too thick are strictly prohibited. The maximum thickness
allowed is 0.15 mm and the length should not exceed 8 mm. Allowed method 1:1.
8.2 Permanent eyebrow makeup

Permanent eyebrow makeup is allowed if its appearance is fully natural and colour is
matching one’s complexion and hair colour.
8.3 Cosmetic enhancement procedures
Any type of cosmetic enhancement procedure must be performed while on OFF days or HP
considering sufficient downtime before duty. Crew should be fully recovered when on duty.
8.4 Piercings
It is not permitted to display any sort of piercing/stud while on duty. The only exception
are earrings specified in this manual.
8.5 Tattoos
It is not permitted to display tattoos on any part of the body while on duty.
8.6 High visibility vest
It is mandatory to have a high visibility vest while on duty. Only Wizz Air logo high visibility
vest provided by the company are permitted.
High visibility vest shall be clean and in a good condition at all times.
8.7 Umbrella
Only pocket size black umbrella is allowed on duty when in uniform.
8.8 Spare accessories
It is mandatory for the Cabin Crew to have spare uniform parts and toiletries - toothbrush,
toothpaste and antiperspirant while on duty.
________________________________________________________________________________
Section 6
MISCELLANEOUS

MANUAL
Additionally, female Cabin Crew should have a spare shirt or shirt and skirt in case they
are wearing a dress on duty.
Additionally, male Cabin Crew should have a spare shirt.
8.9 Travelling as a Deadhead
Crew members travelling as deadhead are to respect all workwear regulations. The only
exception are the name tags and WIZZ wings that are to be removed to allow for distinction
from active Crew members.
8.10 Business Casual dress code for ground duties
Crew members taking part in any ground training duty or any other ground duty are
obliged to follow the business casual dress code.
Business casual is defined as professional enough to be office appropriate.
8.11 Healthy lifestyle
The demanding nature of Cabin Crew profession that includes working long hours and
various shift patterns requires one to be healthy and fit. Therefore, it is highly
recommended to lead a healthy lifestyle in order to remain fit and full or energy while on
duty.
Body Mass Index for Adults
Additional note: SKYPRO is the author and source of photos displaying shoes in this manual.
________________________________________________________________________________
Confirmation Code: CAWR2

WZZ Cabin Attendant Workwear Regulations Revision 02

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WZZ Cabin Attendant Workwear Regulations Revision 02

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WIZZ AIR CABIN ATTENDANT

HUNGARY WORKWEAR REGULATIONS

Revision 02 | JUNE 2022 | Wizz Air

Edited by: Name: Signature: Date:

Inflight Service 28/JULY/2022

Approved by: Name: Signature: Date:

Head of Cabin Karina Voinea 28/JULY/2022

Date of effectivity: 08/08/2022

ADMINISTRATION AND CONTROL

List of effective pages

Section Page Revision Section Page Revision Section Page Revision

ADMINISTRATION AND CONTROL

Revision number Issue date Date filed Initials

ADMINISTRATION AND CONTROL

Approval page ..................................................................................................... 2

3 Female Cabin Crew uniform regulations ........................................................12

4 Female Cabin Crew grooming regulations .....................................................28

ADMINISTRATION AND CONTROL

4.4 Hairstyle ....................................................................................................... 30

5 Male Cabin Crew uniform regulations ............................................................38

6 Male Cabin Crew grooming regulations ......................................................... 48

7 Crew bags and trolleys .................................................................................. 51

ADMINISTRATION AND CONTROL

8.5 Tattoos ......................................................................................................... 53

ADMINISTRATION AND CONTROL

Index for CAWR

0. ADMINISTATION AND CONTROL OF THE MANUAL

3. FEMALE CABIN CREW UNIFORM REGULATIONS

4. FEMALE CABIN CREW GROOMING REGULATIONS

5. MALE CABIN CREW UNIFORM REGULATIONS

6. MALE CABIN CREW GROOMING REGULATIONS

7. CREW BAGS AND TROLLEYS

All revised paragraphs are marked with a black boarder.

CABIN ATTENDANT Page 10

Furthermore, regardless of circumstances whenever in uniform please act as Wizz Air

Conduct in regard to the Cabin Crew Workwear Regulations

Cabin Crew members are required to:

• Maintain one’s uniform in an excellent condition

CABIN ATTENDANT Page 11

Cabin Crew members are not allowed to:

3 Female Cabin Crew Uniform Regulations

3.1 Uniform entitlement

The uniform replacement timeline is 18 months.

Female Uniform Parts

Uniform dress fit

No lining should hang below the hem line.

Cut of the skirt must be high-waist and must not be altered.

No lining should hang below the hem line.

Buttons and material on the bust cannot be stretched.

It is permitted to wear cardigan with one’s jacket on it.

Hood and the internal quilted liner can be removed, if needed.

3.2 Other uniform parts

Almond toe Round toe Square toe

3.2.1.1 Court shoes

Block heel Chunky heel Low heel

3.2.1.2 Ballerina shoes

Flat ballerina shoes

3.2.1.3 Boots and ankle boots

Boots and Ankle Boots

3.2.2 Tights and knee-high socks

It is recommendable to wear the compression tights when on duty.

3.2.3 WIZZ wing, name tag and sustainability pin

We are continuously working on further reducing our overall environmental footprint on

How to wear badges