Tichaona Jonathan MAKOMO

15821 Unit P Seke, Chitungwiza, Zimbabwe | +263 715 507647 |✉ tmakomo@yahoo.com

CAREER PROFILE

A dedicated professional with the drive and skill-set for data analytics and business intelligence to excel in any
key role, enhancing an organization’s ability to capture profitable markets. Highly motivated professional,
versatile, and result-driven team worker with 4 years experience of in-depth knowledge and expertise in
managing different engineering projects and providing sustainable business solutions.

CORE COMPETENCES

• Microsoft Power BI • Project Management • Team leadership

• SQL • Strategic Planning/Analysis • Tableau
• Excel • Attention to detail • Data analysis
PORTFOLIO WEBSITE
https://www.novypro.com/profile_projects/jonathan-makomo

PROJECTS

Sales Report - Adventure Works [Power BI, Excel]

• Designed a Power BI dashboard to understand Adventure Works products sales trends from Jan 2016 to
June 2017.
• The final dashboard was effective at displaying the sales trend of Adventure Works, allowing users to
understand the data and make informed decisions.
• This dashboard could help in increasing revenue by adjusting prices on different products per region.
• The dashboard helped Adventure Works understand different departments’ sales trends and make data-
driven decisions.

HR Data Analytics - HR Domain [Power BI, Excel]

• Designed a Power BI dashboard to track employee data for the HR team, including working hours,
performance, and who is ready for promotion and rewards. The dashboard streamlined HR processes and
increased efficiency by highlighting key workers that should be rewarded and those to be retrenched.
• This Dashboard can save 3-4 hours of work for HR daily.

Global Sales Report – Techno-Edge [Power BI, Excel, Web]

• Built a Power BI dashboard covering different KPIs (Average delivery time, Total sales, and Total returns)
to track service levels of business at a wholesale distributor worldwide. The dashboard allowed Techno-
Edge to identify and address issues with key customers and products before expanding their business.
• This analysis can potentially save 20% of their investment in the expansion

Bank Customer Churn Analysis – RBC Bank [Power BI, Excel, SQL, Web]

• Built a Power BI dashboard to analyze RBC Bank’s customer churn by gathering data from Excel/CSV files
and a SQL database, creating a data model and visualizations in Power BI.
 • The analysis helped management to make decisions on how to treat their customers if they are to stay in
their bank. It analyzed causes of churn by different categories.

USA Product Performance – Department Store [Power BI, Excel]

• Designed a Power BI dashboard to analyze the performance of products in a USA department store over
a period of 4 years so as to make data-driven decisions for the company for the future.
• The analysis helped the management to find out products that they should continue to sell or remove
from their stores.
• It helped the company to concentrate on excellently performing stores whilst closing some thus cutting
some operational costs.

PROFESSIONAL EXPERIENCE

WORK3 TEKNOLOJI INC., Sakarya, Turkey

RESEARCH AND DEVELOPMENT ENGINEER April 2020 – May 2023
Led research and development of all tech products of the company.

• Assisted in making value-add decisions by performing data analysis and business intelligence.
• Managed to secure financial investment of over 800K Turkish Lira from the Turkish government (KOSGEB)
• Successfully launched 3 MVPs

SASIAD INC., Sakarya, Turkey

EXPORT SALES SPECIALIST/BUSINESS DEVELOPMENT April 2019 – March 2020

• Analyzed potential foreign markets to establish business opportunities, focusing on Africa.

• Provided market competition analysis and knowledge to sales and service departments to increase
exports using data analytics and business intelligence.
• Increased the volume of products shipped to Africa by 10% in 3 months by implementing segmented
marketing strategies.

EDUCATION AND CREDENTIALS

SAKARYA UNIVERSITY, Sakarya, Turkey, 2016 - 2019

MSc Mechatronic Engineering, GPA 3.5/4.0

CHINHOYI UNIVERSITY OF TECHNOLOGY, Chinhoyi, Zimbabwe, 2010 – 2014

Bachelor of Engineering (Hons) in Mechatronic Engineering, 2.5/4.0

CERTIFICATIONS

• Microsoft Power BI Desktop for Business Intelligence – Udemy

• Python for Data Science - Udemy
• Machine Learning Fundamentals - Udemy
• Project Management, Technical Projects - LinkedIn
• Power BI - LinkedIn
• Project Management - International Business Management Institute
• Scrum Fundamentals Certified (Project Management) - Scrum Study