CHCLEG001 STUDENT WORKBOOK (WORD) (C3) .v1.1

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STUDENT ASSESSMENT
BOOKLET
CHCLEG001 WORK LEGALLY AND ETHICALLY
Student first name: Durga
Student last name: khadka

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Eduworks Resources is a division of RTO Advice Group Pty. Ltd.
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ASSESSMENT OVERVIEW
This Student Assessment Booklet includes all your tasks for assessment of the unit CHCLEG001 Work legally
and ethically.
ABOUT YOUR ASSESSMENTS

This unit requires that you complete 5 assessment tasks. You are required to complete all tasks to
demonstrate competency in these units.
Assessment Task About this task
Assessment Task 1: Written questions You must correctly answer all 12 questions.
Assessment Task 2: Case studies There are five case studies in this task. You are to read and
complete the questions related to each one.
Assessment Task 3: Role plays There are two role plays in this task.
You are to demonstrate the required skills and knowledge for
each scenario.
Assessment Task 4: Workplace You are to locate and discuss a number of workplace
observation policies and procedures, and also a job description for a job
you would like to have in the future.
Assessment Task 5: Project – Workplace For this task you are required to:
improvements  identify two workplace practice improvements
 write a letter/email to propose the two suggestions for
improvement
 meet with your supervisor to discuss your proposal
 write a short report to record the outcomes of your
meeting.
Supporting resources
You may like to look at the following websites, books and documents for more information about the topics
related to this unit:
 Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.
 Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.
How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.
Instructions about submission can be found at the beginning of each assessment task.
Assessment Task Cover Sheet

At the beginning of each task in this booklet for which you need to submit work, you will find an Assessment
Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.
Your assessor will give you feedback about how well you went in each task, and will write this on the back of
the Task Cover Sheet.
Make sure you photocopy your written activities before you submit them – your assessor will put the
documents you submit into your student file. These will not be returned to you.
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Assessment appeals
You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to
your Student Handbook for more information about our appeals process.
Assessment plan
The following outlines the requirements of your final assessment for this unit. You are required to complete
all tasks to demonstrate competency in these units.
Your assessor will provide you with the due dates for each assessment task. Write them in the table below.
Assessment Requirements Due date
1. Questions and answers
2. Case studies
3. Role plays
4. Workplace observation
5. Project – Workplace improvements
AGREEMENT BY THE STUDENT
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure
you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment?  Yes  No
Do you understand the requirements of this assessment?  Yes  No
Do you agree to the way in which you are being assessed?  Yes  No
Do you have any special needs or considerations to be made for this assessment?  Yes  No
If yes, what are they?
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Do you understand your rights to appeal the decisions made in an assessment?  Yes  No
Student name: Durga khadka
Student signature: Bhawana
Date: 22/08/2023
Assessor name: _____________________________________________________________________________________
Assessor signature: _____________________________________________________ Date: ________________________
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ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 1
Students: Please fill out this cover sheet clearly and accurately for this task.
Make sure you have kept a copy of your work.
Name: Durga khadka
Date of birth: 14/04/1995 Student ID:
Unit:
 CHCLEG001 Work legally and ethically
Student to complete Assessor to complete
Student
Resubmission? Sufficient/
Assessment Task Y/N initials insufficient Date
Written questions
STUDENT DECLARATION
I Durga declare that these tasks are my own work.
None of this work has been completed by any other person.
I have not cheated or plagiarised the work or colluded with any other student/s.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.
Student signature: Durga
Date: 28/12/2022
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ASSESSOR FEEDBACK
Assessors: Please return this cover sheet to the student with assessment results and feedback.
A copy must be supplied to the office and kept in the student’s file with the evidence.
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Assessor signature: __________________________________________________________________________________
Assessor name: _____________________________________________________________________________________
Date: ______________________________________________________________________________________________
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ASSESSMENT TASK 1: WRITTEN QUESTIONS
TASK SUMMARY:
 This is an open book test – you can use the Internet, textbooks and other documents
to help you with your answers if required.
 You must answer all 12 questions correctly.
 Write your answers in the space provided.
 If you need more space, you can use extra paper. All extra pieces of paper must
include your name and the question number/s you are answering.
 You may like to use a computer to type your answers. Your assessor will tell you if
you can email them the file or if you need to print a hard copy and submit it.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

 Access to textbooks and other learning materials.
 Access to a computer and the Internet (if you prefer to type your answers).
WHEN DO I DO THIS TASK?

 You will do this task in your own time.
 Write in the due date as advised by your assessor: _____________________________________
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will
need to do one of the following:
 Answer the questions that were incorrect in writing.
 Answer the questions that were incorrect verbally.
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QUESTION 1
What are the Australian Privacy Principles and what do they cover?
The Australian Privacy Principles are the principles to protect the information from families to provide
appropriate and responsive care. The principles cover the following in relation to personal information as
collection, Use, Disclosure, and storage.
QUESTION 2
Provide an example to explain informed consent.
Informed consent is a legal term where you (Parents) will provide all information about the action for
which the doctors are giving consent and has agreed in writing to that action.
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QUESTION 3
Provide three examples of how you would protect client or customer information.
- Maintain Children information in store documentation

- Not Share information without written permission
- Password protection
QUESTION 4
a) What is the Universal Declaration of Human Rights? Who uses this?
he Universal Declaration of Human Rights is an international document that states basic rights and
fundamental freedoms to which all human beings are entitled and used by all people.
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b) What is meant by ‘human needs’? What are the basic needs?
Human Needs is the basic need by every human and the needs of Children is Food and Shelter, Physical
Safety and Emotional Security.
c) What is meant by ‘human rights?
The rights of all humans that recognize the value of each person no matter what their background, race,
beliefs etc. Human rights include the Universal declaration of human rights and also rights for some
specific people (e.g. Convention on the rights of the child; convention on the rights of persons with
disabilities.) Rights include such things as:
 Freedom
 Life
 Security
 Freedom from slavery
 Equal before the law
 Right to hearing on any criminal charge
 Presumed innocent until proven guilty
 Nationality
 Right to marry
 Freedom of thought and religion.
 Freedom of opinion and expression
 Social security
 Right to work, equal pay and freedom from discrimination
 Rest and leisure
 Standard of living adequate for health and well-being
 Education
 Cultural life
 Own development of personality
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QUESTION 5
Bridgette, a registered nurse, is being harassed by a male senior staff member, Alex. He constantly mocks
her because she is overweight. Bridget works with Alex on a daily basis, and he constantly make jokes
and comments about the quality of her work. He also mocks her when she has to do any physical tasks –
saying she will probably have a heart attack because she is so fat. When an opportunity to take on a
project comes up Alex tells Bridgette that she should not attempt to apply for it because she wouldn’t be fit
enough to do the job.
a) What legislation and policies are being breached?
it may refer to the following:

 Equal Opportunity Act 2010
 Fair Work Act 2009
 Equal employment policy and procedures
 Bullying and Harassment procedure.
b) Describe an effective complaints management process that Bridgette could follow if she wanted to
formally lodge a complaint. (Provide a step-by-step process.)
it should include an overview of the complaints management process including step by step instructions
of the procedure, key resources, documentation, or actions
.  Bridgette should document all instances of the allegations she has experienced and advise her direct
manager in confidence.
 She should also lodge a written complaint. Complaints can be made internally to a supervisor,
harassment contact officer, EEO officer, industrial relations manager.
 The delegated person will conduct an interview to understand the situation further
 Witnesses may be required to partake in the investigation through interviews
 The perpetrator is advised and provided the opportunity to respond to the allegations
 Bridgette should not engage with peers openly about the circumstance and should respect the
sensitivity of the matters being investigated
 If there is a dispute over facts, statements from any witnesses and other relevant evidence are gathered
 A finding can then be determined if there is sufficient evidence gathered
 A report documenting the investigation process, the evidence, the finding and recommended
outcome(s) is submitted to the appropriate decision-maker (senior management)
 The decision-maker implements the recommended outcome/s or decides on an alternative course of
action.
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QUESTION 6
a) Describe the difference between a code of conduct and a code of practice.
Code of conduct:
It is more on personal level for example the behaviour of the employee to another employee.
It follows formal procedures.
Code of practice:
It is the system put into place by the organization to follow regarding health and safety and to enhance the
positive elements and to keep everyone informed about the rights and regulation into workplace.
It follows informally
b) Name two codes of practice that a health and community services worker would work under.
1. Hazardous chemicals
2. Asbestos
QUESTION 7
80-year-old Mr Johnson has been diagnosed with Alzheimer’s disease and is rapidly declining in his overall
state of health and wellbeing, although he is still able to function at a functional capacity. His doctors have
informed Ellen, his daughter, that she needs to move him into a better care facility who are able to strictly
monitor her father on a daily basis.
Ellen suggests this as an option to her father, however he is adamant that he can continue living in his own
home with minor support. His doctors consider this unsafe for Mr Johnson, but he feels strongly about his
decision and refuses to change his mind.
Ellen is not comfortable with her father’s decision and advises his doctors that he will be moving to the
recommended facility the following Friday.
On the Friday morning Mr Johnson is taken unwillingly to the care facility.
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Would you consider Ellen’s choices unlawful? Explain your answer.
In this case Ellen choices are unlawful because it is against the right of taking decision of her father. It is
the right of her father to take his own decisions in his life.
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QUESTION 8
In the following table briefly describe each of the legal and ethical considerations, their importance in the health and community services area and a possible
consequence of a breach of each.
Legal and Importance in health and community

ethical matter Brief description services Consequence of breach
Standards of practice The law does not regard an older person To protect the right of the taking decision • Well communication
Mandatory reporting differently from any other adult. The law of their own and freedom and taking • Appropriateness of services
assumes adults can make their own their own decisions.
decision. • Accessing services
• Changes to services
Duty of care It main role is to maintain the health and -provision of suitable and safe premises -ensuring that medical assistance is
safety of the client. -provision of an adequate system of provided to a sick or injured student
supervision -reduce risk
-implementation of strategies to prevent -prevent bullying
bullying
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Work role boundaries There should be boundaries in what to In the work the employees should not Good relation between staff and
do and what not to do in the workplace mix their profession. They should employers. No conflict occurs
maintain the limitation and should not
cross the boundaries in the workplace
Hazard identification and risk Assessing the risk means working out To assess the risk and make a change to Elimination of the risk in the workplace
assessment how likely it is that a hazard will harm control a risk
someone and how serious the harm
could be.
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Conflict of interest It is a situation when any person who is in a trusting relationship with another has differing personal or To reduce the conflict between what Ex
professional interests. people wants to do and what they should
do.
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QUESTION 9
Harry is working in Home and Community Care. One of the clients, Arnold has taken a liking to Harry as he
reminds him of his son. He often gives Harry small presents and has now offered to pay for a season ticket
to the football (they both follow the same team).
What should Harry consider before he accepts this gift?
Harry has his work responsibility, so he should not be more attached to the client and should maintain the
professional boundaries. He should always work within the workplace boundaries.
QUESTION 10
a) Describe the relationship between legal and ethical frameworks.
A code of ethics is a set of moral principles and practice standards which a profession uses to guide
practice. Ethical issue is anything that a person believes to be right or wrong that generally comes down
based on opinion or a person’s belief or philosophy while legal issue is any act done by a person whether
he/she thinks it is right or wrong, whether it conforms to the law and needs legal expertise.
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b) Provide one example of a legal requirement
Any kind of abuse need a legal action.
c) Provide one example of an ethical requirement.
Maintenance of rule and regulations of the workplace.
QUESTION 11
A client discloses to you in confidence that they are considering harming another person. Are you obliged to
keep this matter to yourself due to confidentiality requirements? Why or why not?
No, I am not obliged to keep this matter to myself only because it is harmful for others and need an
immediate action. So, I will immediately inform my supervisor.
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QUESTION 12
Hilda comes into work very excited. ‘I’m so happy!’ she says, ‘I completed my Diploma of Community
Services yesterday. I have been promised the certificate next week. Now I never have to study or learn
anything new again!’
a) Do you think Hilda is right – that she will never have to learn anything new again? Explain your answer.
Hilda will need to adapt her work by finding out new procedures, perhaps training staff, and undergoing
her own professional development. Because Job roles, work practices, client programs and government
initiatives change all the time. Hilda will need to learn constantly – she may not do any more formal study,
but she will need to keep abreast of changes and trends etc for the remainder of her community services
working life.
b) If Hilda wanted to continue with formal education to further her career in the community services industry,
what are two other qualifications that Hilda could study?
CHC60312 Advanced Diploma of Community Sector Management CHC70108 Graduate Certificate in

Community Services Practice (Statutory child protection)
What do I need to hand in for this task? Have I completed this?
Your answers to each question 
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Name: Durga khadka
Date of birth: 14/04/1995 Student ID:
Unit:
Student
Case study 1
Case study 2
Case study 3
Case study 4
Case study 5
STUDENT DECLARATION
I Durga declare that these tasks are my own work.
Student name: Durga Khadka
Date:26/08/2023
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ASSESSOR FEEDBACK
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Assessor name: _____________________________________________________________________________________
Date: ______________________________________________________________________________________________
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ASSESSMENT TASK 2: CASE STUDIES
TASK SUMMARY:
You are to complete the questions that follow each case study.

 Access to textbooks and other learning materials
 Access to a computer and the Internet (if you prefer to type your responses).

 You will do this task in your own time.
If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will
need to do one of the following:
 Answer the questions that were incorrect in writing.
 Answer the questions that were incorrect verbally.
CASE STUDY 1 – NORNI AND JIM
Norni and Jim talked frankly about ageing and death long before either of them reached old age. They
both agreed that they did not want to be kept alive artificially and that they would like to refuse treatment
when they no longer had a good quality of life.
When Jim entered residential aged care he specified his wish which was recorded on his file. His wife had
a medical power of attorney for him so that she could make decisions about his treatment if he was not
able.
After a period of time his health worsened. He no longer knew his wife and suffered pain and discomfort.
He suffered many chest infections.
After one particularly bad chest infection Norni spoke to Jim’s doctor and said that she no longer wanted
his chest infections to be treated with antibiotics. The doctor knew Jim’s wishes and agreed that this was
what he would have wanted.
His next chest infection was his last. He died peacefully and with dignity.
One of the personal care workers was heard to say in the staff room, ‘I can’t believe the doctor didn’t give
Jim antibiotics. He would have been alive now if he had. That’s malpractice! His wife probably just wanted
his money quicker.’
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1. How has the personal care worker breached ethical requirements?
 Clients have the right to refuse treatment; medical decisions can be made on behalf of someone with a
medical power of attorney
 The worker is showing a lack of respect to both the doctor, and to Norni
 The worker should not be ‘gossiping’ about client matters.
2. What would have been the ramifications if Jim had been given antibiotics against the instructions of his
wife?
 Legal action could be taken against the medical worker providing the antibiotics
 Jim’s rights would have been violated.
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3. How did the personal care worker’s values differ from those of Norni, Jim and the doctor?
 The carer believed that Jim should have received treatment

 The carer did not respect the right to refuse treatment.
4. What action should be taken by the person who heard the personal care worker’s comments?
Report to the supervisor
Your answer to each question 
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CASE STUDY 2 – MARIA AND MARCUS
Maria and Marcus work with people with disabilities in respite care. Recently Maria asked her friend and
work colleague, Marcus, what is the matter. He has been very pre-occupied lately and it is starting to show
in his work. He is short with the clients and really lost his cool when two of the clients were arguing at lunch
time. Maria has also noticed that he seems to be distancing himself from the clients sometimes. Yesterday
Keith was getting very frustrated when he couldn’t do up his buttons – normally Marcus is very good with
Keith and takes time to talk to him and reduce his frustration levels but yesterday Marcus just walked out of
the room and told Keith to get Maria to help him.
Marcus decides to confide in Maria but makes her promise not to tell anyone what has happened. He has
been charged with assault following a pub brawl which resulted in the person being seriously injured. He
has spoken to a lawyer who has advised that it will definitely go to court but it will be some time before his
case is heard – probably more than 12 months. He insists it wasn’t his fault – the other guy was being an
absolute idiot in the pub and pushed Marcus until he lost his temper and hit him.
Marcus is worried sick about what will happen when he has to go to court. But he is also worried about his
job now. He knows he should declare the charges to his supervisor but he is sure that he will not be
allowed to continue at work due to the seriousness of the charges. He needs the job so he will be able to
show in court that his is gainfully employed, and also so he can pay for his legal costs.
Maria gives him a hug and feels very bad for Marcus. Marcus tells her that he is taking a week’s leave to
sort things out and that Maria must keep it a secret. Maria knows she should not do that. It all seems very
unfair and now she has a problem too.
Advise what you would do in Maria’s position.
I will inform it to the supervisor.
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CASE STUDY 3 – JAMES
James is a member of the local hospital board. His father is getting old and frail and has had some medical
problems lately. The family is looking for a prioritised place in the local aged care facility. As member of the
board, James will have some say in whether his father is offered a prioritised place or not.
1. What is the problem in this case study?
It did not provide enough information.
2. What should be done?
Written detail information should be given regarding it
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In this situation, nothing is done and James influences the board to approve the priority place for his
father. He justifies his action by saying that his father was a clear priority and that the decision would have
been the same whether he was on the board or not.
3. If this is the case, has James and the rest of the board made an ethical decision? Explain your answer.
Yes, they need to give priority to their client needs.
4. What should the rest of the board have done?
They need to make decision about priority of their client based on their condition rather than someone
working in that hospital.
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CASE STUDY 4 – HERRIOT
You are working in a community health service which is run in conjunction with a youth ‘drop-in’ program.
known as Youth in Front. Herriot Malini is a 14-year-old girl who has been attending the program for some
time. Herriot has a mild intellectual disability with sub-average intellectual functioning and lack of social
skills. Herriot has a reputation for dishonesty including telling lies and stealing from others.
You have noticed lately that she has been withdrawn and subject to fits of temper. When you ask her if she
is okay, she tells you that no, she is not okay and how would you feel if your mother’s boyfriend kept feeling
you up?
As you talk to Herriot, she discloses that her mother’s boyfriend has touched her sexually on several
occasions when her mother has been at work. She has now moved in with her grandmother to get away
from him. Her mother went crazy when she found out she was living with Grandma and when she told her
why she called her a ‘lying little b***h’.
She tells you that she wants the man locked up so he can’t hurt her anymore but she also tells you that she
would be much too scared to talk to authorities about what has happened.
Herriot also says that her mother has no rights over her because she is not her real mother but only a
guardian because her mother died when she was a baby.
1. What legislation covers the protection of children against abuse in your state?
The child protection acts 1999 provides for the protection of children in Queensland. It underpins the work
of Child and Family Services, providing the framework for the child protection and family support system.
2. Herriot has a reputation for lying. Does this mean you should decide whether or not she is telling the truth
before reporting the allegation? How may the code of ethics assist you with this decision?
No, it does not matter if she has a reputation of lying. I will report it to my seniors and then decide what is
right or wrong.
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3. Where can you find information about how to deal with allegations of client abuse inside and outside of
your organisation?
There are many websites available which provide information about it.
4. What guidance does a code of ethics give in relation to confidentiality in this case?
Don’t reveal her information with anyone who is not authorised.
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5. Is Herriot right when she says her mother has no rights because she is not her real mother?
No, because she is not 18 years of age.
6. You realise you will need to report this to your supervisor. When should you do this and what would you
do if your supervisor was not available?
Immediately I will let my supervisor know about it. I will note down the incident and also inform other
authorities.
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You have no counselling experience or training, but for several years you have worked with young people
with disabilities who are at risk.
You think Herriot needs some counselling to help her with her issues around the sexual assault and her
problems with her mother.
As you have a good relationship with Herriot, you think you are the best person to do this. You arrange to
meet Herriot at her grandmother’s house tomorrow to start the counselling.
You are looking forward to helping Herriot and read up on counselling text books overnight.
7. What is wrong with your idea to provide counselling to Herriot?
I cannot give counselling to Heriot because that is breached of duty of care.
8. What is your responsibility to Herriot?
My responsibility to heriot is as a career and if there are any problems, I should report it to the appropriate
person and place if its beyond my ethics.
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CASE STUDY 5 – LIONEL
Lionel is participating in an alcohol program to try to reduce his drinking. He has a history of domestic
violence against his wife, Julieanne – always after he has been drinking.
He loves Julieanne – but when he drinks he gets violent.
Julieanne has decided to give him one more chance – and he has agreed to participate in the program.
All is going well and Lionel has not had a drink in two months.
But one day his mate, Ollie, comes to town and they go out for a drink for old time’s sake.
One drink leads to two, which leads to many more and Lionel and Ollie go back to Lionel’s house after
midnight very drunk.
Julieanne is not happy – after all his hard work, Lionel is drunk again. It is all Ollie’s fault in Julieanne’s
mind. She says something about it to Ollie, which Lionel hears. He loses his temper.
He calls Julieanne names and starts pushing her about.
Despite Ollie trying to stop him, Lionel hits Julieanne across the head and she falls backwards, banging
her head against the door jamb.
An ambulance takes Julieanne to hospital. She has head injuries.
The next day Lionel is remorseful. He attends his program and tells the coordinator what happened. He
feels ashamed.
The program coordinator is very disappointed with Lionel. He was going so well but he has just gone
straight back to his old ways – and now Julieanne is in hospital.
His coordinator wants to shout at Lionel and refuse to have him in the program. He looks terrible, and is
dirty and unwashed from last night. He smells of alcohol. She feels very sorry for Julieanne – she deserves
better than this. She should just leave him, he will never change!
Lionel can see the disapproval in his coordinator’s face.
‘Oh, come on!’ he says. ‘My best friend was in town. I just went out for a drink with him.’
1. How do Lionel’s values and those of his program coordinator differ?
Lionel’s values and those of his program coordinator differed because the programme coordinator is
judging him refusing him to have in the programme however Lionel admits that he was just drunk for a
day.
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2. What should the program coordinator do to make sure she works non-judgmentally with her clients?
The programme coordinator should think critically and start considering the reasons when working with
the clients
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Name: Bhawana Pantha
Date of birth:18/10/1999 Student ID:
Unit:
Student
Role play 1: Jenienne
Role play 2: Ethical dilemma – what to do?
STUDENT DECLARATION
I Bhawana declare that these tasks are my own work.
Date: 26/08/2023
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ASSESSOR FEEDBACK
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ASSESSMENT TASK 3: ROLE PLAYS
TASK SUMMARY:
For this task you are required to participate in two role plays with your assessor.
 Role play 1: Jenienne
 Role Play 2: Ethical dilemma- what to do?
Read the scenarios and instructions carefully prior to participating in each of the role
plays.

 Your assessor will play the role of the client/colleague in each role play.

 You will do this task in your workplace.
If your assessor sees that you have not shown the right skills/techniques during any of the role plays, they will
give you some feedback and you will need to do the role play again.
ROLE PLAY 1: JENIENNE
You are to role play a telephone conversation with Jenienne. She is the daughter of a potential client of your
residential aged care facility.
Jenienne is concerned about her father’s rights within the home and the type of care that they will receive.
She is also concerned about how information is kept (both electronically and in hard copy) and who will
have access to her father’s information.
Your assessor will play the role of Jenienne.
Your assessor will be looking to see that you:
 Show that you understand your duty of care requirements
 Show that you understand your legal and ethical obligations relating to confidentiality
 Can explain how information is securely maintained in a community services workplace
 Show that you understand who is allowed to access client information
 Show that you understand how electronic and hard copy records are maintained securely in a
community services workplace.
You do not need to hand in anything 
732690636.DOCX
ROLE PLAY 2: ETHICAL DILEMMA – WHAT TO DO?
You are to role play a discussion with one of your co-workers, Elaine. She has come to you for some advice
about an ethical dilemma that she has.
You and Elaine work with youth in the community. Elaine has come to you today with a dilemma that she is
very worried about.
A young 14-year-old girl has come to her asking for help to get an abortion. Elaine has very strong anti-
abortion values and she does not feel comfortable assisting the client in this way.
Elaine wonders if you would be able to take on her client.
Yesterday you saw your friend’s daughter, Sienna, talking with Elaine. You know that Sienna has been
having a lot of problems at home. You ask Elaine if it is Sienna that is needing the abortion. Unfortunately it
is, so now you also have an ethical dilemma due to your friendship with Sienna’s mother.
There are no other workers in your organisation that can take over Sienna’s case.
Your organisation deals with many youth issues and provides financial assistance and referral to various
services including sexual health, drug and alcohol, quit smoking, housing and accommodation.
Your assessor will play the role of Elaine.

As part of this role play, you must discuss the ethical dilemmas that you and Elaine are facing and come up
with a solution to meet the needs of the client.
Your assessor will be looking to see that you:
 Identify and discuss the legal and ethical responsibilities of both yourself and your colleague
 Identify and discuss the ethical issues that you both face in this situation
 Discuss the differences in personal values and ways to make sure practice remains non-judgmental
 Use problem solving techniques to work out a solution with your colleague to best align with duty of
care requirements for the client.
You do not need to hand in anything 
732690636.DOCX

CHCLEG001 STUDENT WORKBOOK (WORD) (C3) .v1.1

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Student first name: Durga

Student last name: khadka

Eduworks Resources is a division of RTO Advice Group Pty. Ltd.

Cover image © Shutterstock www.shutterstock.com

ABOUT YOUR ASSESSMENTS

Assessment Task About this task

How to submit your assessments

Assessment Task Cover Sheet

Assessment Requirements Due date

1. Questions and answers

5. Project – Workplace improvements

AGREEMENT BY THE STUDENT

Do you understand the requirements of this assessment?  Yes  No

Student name: Durga khadka

Student signature: Bhawana

Assessor name: _____________________________________________________________________________________

Assessor signature: _____________________________________________________ Date: ________________________

Name: Durga khadka

Date of birth: 14/04/1995 Student ID:

Student to complete Assessor to complete

I Durga declare that these tasks are my own work.

None of this work has been completed by any other person.

Student signature: Durga

Student name: Durga khadka

Assessor signature: __________________________________________________________________________________

Assessor name: _____________________________________________________________________________________

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

WHEN DO I DO THIS TASK?

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

- Maintain Children information in store documentation

c) What is meant by ‘human rights?

a) What legislation and policies are being breached?

it may refer to the following:

Legal and Importance in health and community

What should Harry consider before he accepts this gift?

Any kind of abuse need a legal action.

c) Provide one example of an ethical requirement.

Maintenance of rule and regulations of the workplace.

CHC60312 Advanced Diploma of Community Sector Management CHC70108 Graduate Certificate in

What do I need to hand in for this task? Have I completed this?

Your answers to each question 

Name: Durga khadka

Date of birth: 14/04/1995 Student ID:

Student to complete Assessor to complete

I Durga declare that these tasks are my own work.

None of this work has been completed by any other person.

Student signature: Durga

Student name: Durga Khadka

Assessor signature: __________________________________________________________________________________

Assessor name: _____________________________________________________________________________________

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

WHEN DO I DO THIS TASK?

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

CASE STUDY 1 – NORNI AND JIM

 The carer believed that Jim should have received treatment

Report to the supervisor

What do I need to hand in for this task? Have I completed this?

Your answer to each question 

Advise what you would do in Maria’s position.

I will inform it to the supervisor.

What do I need to hand in for this task? Have I completed this?

Your answer to each question 

Assessor signature: _____________________________ Date: