Skills Gap Analysis Template

Key Skills & Competencies

Instructions:
1. Fill in the name of the team.
2. Enter the skills that are required for the team and briefly describe each skill.
3. Rate the skill importance on a scale from 1 to 5 based on the 1st table on the right-hand side.
4. Rate the skill level required on a scale from 1 to 5 based on the 2nd table on the right-hand side.

TEAM

SKILL/COMPETENCY Skill Description Skill Importance Skill Level Required Skill Importance Levels Skill Level Requirements

Mastery of Customer Relationship Management tools to track

CRM Proficiency 4 Rating Meaning Rating
interactions, manage leads, and analyze sales metrics.

Utilizing software and methodologies to interpret sales data, Not Important: Peripheral to the job role; a
Sales Analytics 3 1 1
forecast trends, and set targets. 'nice-to-have' but not essential.

Comprehensive understanding of product details, specifications,

Of Minor Importance: Occasionally useful,
Product Knowledge and benefits to effectively communicate value to potential 4 2 2
but not central; enhances some tasks.
customers.

Moderately Important: Regularly used;

Skill 4 3 3
expected for the role.

Very Important: Frequently used; absence

Skill 5 4 4
hinders performance; defining for the role.

Critically Important: Indispensable for

Skill 6 5 5
primary responsibilities; must-have for the job.

Skill 7

Skill 8

Skill 9

Skill 10
Skill Level Requirements

Meaning

Novice: Limited understanding of the skill.

Requires significant guidance and is in the
early stages of learning.

Basic: Has foundational knowledge but lacks

hands-on experience. Can perform simple tasks
with some assistance.

Competent: Comfortable with the skill. Can

perform tasks independently but may require
occasional guidance for complex challenges.

Proficient: Strong understanding with

extensive hands-on experience. Can handle
complex tasks and resolve issues effectively.

Expert: Mastery of the skill. Recognized as a

go-to person for challenges and can guide or
train others.
Team Skills Gap Analysis Template
Instructions:
1. Fill in the name of the team.
2. Enter the names and roles of the team members.
3. The skills will be filled in automatically based on the 'Key Skills & Competencies' tab. Delete the formula to fill in the skills
manually.
4. Rate employees' skill levels on a scale from 1 to 5 based on the table on the right-hand side.
5. Average and total scores will be calculated automatically.
6.Once completed, review the table to evaluate skills gaps, and recommend next steps.

TEAM

DATE

Overall Skill Level Overall Skill Level Comments and Next Comments and Next Comments and Next
EMPLOYEE NAME Role CRM Proficiency Sales Analytics Product Knowledge
(Average) (Total Score) Steps Steps Steps

Enroll in a specialized Schedule and attend 6

Junior Sales sales analytics course, biweekly training sessions
Joshua Smith 3 9 4 N/A 2 3
Representative focusing on tools like with the product
Tableau or Power BI. development team.

Average will be calculated

Employee 2 0
automatically

Average will be calculated

Employee 3 0
automatically

Average will be calculated

Employee 4 0
automatically

Average will be calculated

Employee 5 0
automatically
 Comments and Next Comments and Next Comments and Next Comments and Next Comments and Next
Skill 4 Skill 5 Skill 6 Skill 7 Skill 8
Steps Steps Steps Steps Steps
 Comments and Next Comments and Next
Skill 9 Skill 10 Skill Levels
Steps Steps

Rating Meaning

Novice: Limited understanding of the

1 skill. Requires significant guidance
and is in the early stages of learning.

Basic: Has foundational knowledge

but lacks hands-on experience. Can
2
perform simple tasks with some
assistance.

Competent: Comfortable with the

skill. Can perform tasks independently
3
but may require occasional guidance
for complex challenges.

Proficient: Strong understanding with

extensive hands-on experience. Can
4
handle complex tasks and resolve
issues effectively.

Expert: Mastery of the skill.

Recognized as a go-to person for
5
challenges and can guide or train
others.

Not Applicable: The skill is not

Not Applicable
applicable to the role.
Individual Skills Gap Analysis Template

Instructions:
1. If you're going to conduct a skills gap analysis for multiple employees, create a copy of the unfilled tab for each employee.
2. Fill in the employee details.
3. The skills will be filled in automatically based on the 'Key Skills & Competencies' tab. Delete the formula to fill in the skills manually.
4. Rate the employee's skill levels on a scale from 1 to 5 based on the table on the right-hand side.
5. Rate the desired skills on a scale from 1 to 5.
6. Describe the action that needs to be taken to fill in the skills gap, start date, and due date.
7. Rate the priority as High, Medium, or Low, depending on the gap and the skill importance.
8. Add comments and notes.

Employee name Joshua Smith

Job title Junior Sales Representative

Department Sales

Manager/Reporting to Carla Souza

Rater Carla Souza

Date 5/9/2023

SKILL/COMPETENCY Current Skill Level Desired Skill Level Action To Take Start Date Due Date Priority

CRM Proficiency 4 4 N/A

Enroll in a specialized sales analytics course, focusing on

tools like Tableau or Power BI.
Sales Analytics 2 4 1/1/2024 03/31/2024 High Priority
Set aside 2 hours weekly to practice data interpretation
and sales trend forecasting.

Schedule and attend 6 biweekly training sessions with the

Product Knowledge 3 5 1/2/2024 04/30/2024 Medium Priority
product development team.

Skill 4

Skill 5

Skill 6

Skill 7
Skill 8

Skill 9

Skill 10

Overall Skill Level

3
(Average)

Overall Skill Level

9
(Total Score)
Comments Skill Levels

Rating Meaning

Novice: Limited understanding of the skill.

1 Requires significant guidance and is in the
early stages of learning.

Basic: Has foundational knowledge but lacks

2 hands-on experience. Can perform simple tasks
with some assistance.

Competent: Comfortable with the skill. Can

3 perform tasks independently but may require
occasional guidance for complex challenges.

Proficient: Strong understanding with

4 extensive hands-on experience. Can handle
complex tasks and resolve issues effectively.

Expert: Mastery of the skill. Recognized as a

5 go-to person for challenges and can guide or
train others.

Not Applicable: The skill is not applicable to

Not Applicable
the role.