Sales Associate Training

Guide 1
 Content

01 General Introduction to
Sales 03 Jiji Product Knowledge

02 All About Jiji

04 Career Path in Jiji.ng
 Objectives
By the end of the training, participants will be able to:
● Discover the meaning of sales and selling
● Understand the steps of effective selling
● Identify prospective sellers
● Identify the important skills a sales person should have.
● Understand the Product Knowledge of Jiji.ng
01 General Introduction to Sales
Sales

● By definition, the term "sales" refers to all activities involved in

selling a product or service to a consumer or business.

And Selling,

● Selling is responding to consumer needs and wants through

planned, personalized communication in order to influence purchase
decision and ensure satisfaction.
Top 7 Skills for Sales Experts
Lead Prospecting. You must be able to find people who need your products or
Generation services

Building Establishing a strong open relationship with excellent Communication

Relationships skills.

Empathy and Understand the Customer, share in the feelings. This increases your
Customer Focus opportunities.

In-depth Product
Knowledge Understand the features, benefits, and uses of your product or service.

Closing Deals
After explaining the benefits and features of the sale, ask for the sale

Optimism and
Resilience Be persistent, even in the face of adversity.

Account Follow up with customer, take down feedback, escalate where necessary,
Management ask for referrals.
Creating Selling Opportunities
There are 4 ways to create opportunities for selling when conversing with a
customer .
Listen Product Competitor
Ask Question
Actively knowledge knowledge
Gather Educate the Use the
information Listen for client on competition
about the Labels valuable weakness to
customer’s needs products. win.
Lead • Physical Marketplaces
Generation • Trade Events and
Sources for Exhibitions
Jiji Sales • Referrals
Associates • Groups
• Social Media
Sales Acquire Seller: Register Sellers
Details

Acquisition Manage: Teach how to Post Adverts and use the jiji

Process
website and app

Post Ads for the Seller so he can get results

Sell Premium Service

Follow up with Seller

02 About Jiji
Jiji.ng, the largest Online Marketplace in Nigeria, was established in 2014 and connects real
buyers with sellers by creating a platform for companies and businesses to advertise and
promote their products and services. The founder and CEO of Jiji is Anton Wolyansky.

Currently, the Jiji.ng website has over 1,900,000 ads, attracting over 250,000 sellers and over 10
million original users per month, looking to sell and purchase items in various categories
such as Cars, Electronics, Mobile Phones, Real Estate, Fashion, Equipment etc.

In 2019, Jiji acquired OLX Africa and in 2021, Jiji acquired an automotive company Cars45.
Jiji is now operational in Nigeria, Kenya, Ghana, Uganda, Tanzania, Senegal, Côte d'Ivoire and
Ethiopia.

Jiji.ng mobile version (Jiji App) is one of the Top 10 most downloaded apps in Nigeria.
PRODUCT KNOWLEDGE
Benefits of Jiji to Sellers Over Other Marketplaces
Jiji does not charge sellers on the
platform any form of commission on Sale of New and A variety of items can be promoted on
No Commission
sale of their products/items and Jiji, be it brand new items or used
Used Items
services to buyers. items.

Customer Sellers have access to a data of all With the Jiji DIAMOND and
Unlimited ENTERPRISE service, sellers can
Database their customers.
Advert Posting post as many items as possible.

This feature will enable sellers include

Sellers and potential buyers are free to Website/Social their website/social media page
Option for negotiate cost of items/services Media Page link on the Jiji profile, using the Jiji
Negotiation rendered. VIP GOLD, DIAMOND or
ENTERPRISE service..
Jiji Seller Categories
There are three (3) major categories in Jiji which are General (Others), Real Estate
(Property) and Cars (Vehicles). The main aim is to identify various sellers with respect
to type of premium service subscription they should subscribe to.
Jiji Classified Ads Listing
 Premium Services (Subscriptions)

Top Ads Boost Plans

BOOST BOOST BOOST

BASIC PREMIUM VIP
1 Top Ad
BOOST BOOST BOOST
VIP GOLD DIAMOND ENTERPRISE
7 Days (1 Week) 30 Days (1 Month)
1 Month 3 6 12
Months Months Months
Posting Limitation for General Category Free-Diamond Lite
Posting Limitation for General Category Diamond Max-Enterprise Gold
 Posting Limitation for Property Category Free-Enterprise

NOTE: Ads are UNLIMITED for ALL diamond and enterprise packages
 Posting Limitation for Cars Category Premium - Enterprise

NOTE: Diamond Max -200 ads, Diamond Pro Max -250 ads for CARS
From Enterprise Lite - Enterprise Gold is UNLIMITED ADS for CARS
Posting Limitation for Others & Property Under Cars Boost Plan
Top
7 days Ads
duration (1 Week) 30 days duration (1 Month)
CATEGORY 1 Top Ads CATEGORY 1 Top Ads
GENERAL 2,899 GENERAL 5,499

PROPERTY 2,499 PROPERTY 8,999

Top Ads Cars (7 days)

Top Ads Cars (30 days)

Boost BASIC
● Adverts are automatically renewed every 48 hours (Once IN 2 DAYS).
● 2x more clients promotion power.
NOTE: Not recommended for these categories: Mobile phones & Tablets, Electronics,
Sexual Wellness, Home, Furniture & Appliances, and Cars.

CATEGORY 1 Month 3 Months

General 12,499 34,999

Property 13,999 34,999

Boost Premium
● Adverts are automatically renewed every 24 hours (Once daily).
● 5x more clients promotion power.
● 5 premium top+ included.
● 2 Extra TOP ADS

CATEGORY 1 Month 3 Months

General 22,999 60,999

Property 18,999 50,499

Cars 42,499 120,999

Boost VIP
● Adverts are automatically renewed every 12 hours (Twice daily).
● 7x more clients promotion power.
● Access to Pro Sales
● 10 vip top+ included.
● 5 Extra TOP ADS

CATEGORY 1 Month 3 Months 6 Months

General 37,999 94,999 165,499

Property 31,999 69,999 126,999

Cars 54,499 130,999 229,999

Boost VIP GOLD
● Adverts are automatically renewed every 6 hours (Four Times daily).
● 10x more clients promotion power.
● 15 VIP GOLD Top+ included.
● Access to Pro Sales
● Email and social media promotions.
● Website/social media link inclusion.
CATEGORY 1 Month 3 Months 6 Months

General 49,499 110,999 208,999

Property 40,499 85,999 147,499

Cars 66,499 149,999 279,499

 Boost💎Diamond
● Adverts are automatically renewed every 3 hours (Eight times daily)
● Access to Pro Sales (Diamond Lite and Diamond Max)
● Cashback for Pro Sales (Diamond Pro Max)
● SMS notification on new messages (DIamond Max and Diamond Pro Max)
● Email and social media promotions
● Website/social media link inclusion
● Additional Phone number (Diamond Pro Max)
● Jiji Insights Report
● Feedback management tool

PLAN LITE MAX PRO LITE MAX PRO MAX LITE MAX PRO MAX
30 TOP+ 50 TOP+ MAX 20 TOP+ 30 40 TOP+ 20 TOP+ 30 TOP+ 40 TOP+
70 TOP+ TOP+

CATEGORY OTHERS PROPERTY CARS

1 Month 62,499 76,499 94,999 46,999 56,999 69,999 81,999 96,999 114,999

3 Months 133,499 171,499 203,499 94,499 120,999 158,999 187,499 217,999 265,999

6 Months 253,999 320,499 368,499 165,499 205,999 291,499 324,499 406,499 483,999

12 Months 470,999 596,999 687,499 317,999 356,999 546,999 628,999 754,999 919,499
 Boost👑Enterprise - OTHERS
● Adverts are automatically renewed every 3 hours (MINI - PRO MAX) and 2 hours for (GOLD)
● Access to Pro Sales + Cashback for Pro Sales
● Website/social media link inclusion
● Sms notification on new messages
● Email and Social media promotions
● Additional phone number
● Jiji Insights Report
● Feedback management tool

ENTERPRISE MINI LITE STANDARD 150 MAX PRO MAX 300 GOLD
PLAN 100 TOP+ 120 TOP+ TOP+ 200 TOP+ TOP+ 500 TOP+

1 Month 112,999 139,499 177,999 203,499 228,999 253,999

3 Months 253,999 313,999 380,999 457,499 514,999 571.999

6 Months 474,499 585,999 749,499 853,499 960,999 1,066,994

12 Months 882,999 1,090,999 1,397,999 1,585,999 1,784,999 1,982,999

 Boost👑Enterprise - PROPERTY
● Adverts are automatically renewed every 3 hours (MINI - PRO MAX) and 2 hours for (GOLD)
● Access to Pro Sales + Cashback for Pro Sales
● Website/social media link inclusion
● Sms notification on new messages
● Email and Social media promotions
● Additional phone number
● Jiji Insights Report
● Feedback management tool

ENTERPRISE MINI LITE STANDARD 100 MAX PRO MAX 200 GOLD
PLAN 60 TOP+ 80 TOP+ TOP+ 150 TOP+ TOP+ 300 TOP+

1 Month 82,499 101,999 126,999 152,499 177,999 203,499

3 Months 197,999 244,999 304,999 365,999 427,499 488,499

6 Months 361,499 438,499 545,499 622,499 720,499 777,999

12 Months 644,999 792,999 1,016,999 1,087,999 1,174,999 1,341,999

 Boost 👑Enterprise - CARS
● Adverts are automatically renewed every 3 hours (MINI - PRO MAX) and 2 hours for (GOLD)
● Access to Pro Sales + Cashback for Pro Sales
● Website/social media link inclusion
● Sms notification on new messages
● Email and Social media promotions
● Additional phone number
● Jiji Insights Report
● Feedback management tool

ENTERPRISE MINI LITE STANDARD 100 MAX PRO MAX 200 GOLD
PLAN 60 TOP+ 80 TOP+ TOP+ 150 TOP+ TOP+ 300 TOP+

1 Month 144,999 169,499 193,499 217,999 241,999 277,999

3 Months 326,499 380,999 447,499 489,999 544,499 626,999

6 Months 609,999 714,999 858,999 914,499 1,016,499 1,167,999

12 Months 1,122,999 1,320,999 1,572,999 1,699,499 1,887,499 2,170,999

CAREER PATH AND REMUNERATION
 Career Pathway for Sales
04 Associates in Jiji.ng

SALES SALES TEAM KEY

ASSOCIATES MENTORS LEADS MANAGERS

You learn from the You become You become You report to the
Sales Mentors and responsible for newly responsible for Head of Sales and the
Team Leads. You also Recruited Sales Managers assigned Country Manager on
build your Client Associates, and give to your team. You Teams’ progress.
Base. guidance to help delegate task and set
groom them on their metrics to achieve
responsibilities. Team Target.
Benefits of Jiji.ng Sales Associates

Commissions Allowances Competitive Sales

Bonuses
Uncapped Sales Weekly Sales Allowances
Commissions of 17% on Earn extra Bonuses and
Premium Services Sold Gifts from Sales Challenges.

Sales Mentorship Access to Health Care Be part of a Global Brand

Benefits
Get guidance and An opportunity to be part of
mentorship from Jiji Sales Get access to free health the Jiji Tribe.
Mentors. care
Offline Manager Salary Scheme
This scheme has three parts, which are: Allowance (Weekly), Commission (17% of total sales made)
and Grade pay (Target based).
Allowance:There are four weeks in a month in Jiji calendar and offline managers are expected to make
sales each week to qualify for weekly transportation allowance. Sales needed are as follows:

- Boost packages from Boost Basic 3 months and above;

Week Calendar 1 Sale 2 Sales 3+ Sales ABOVE

N200,000

1 1st - 7th N2,000 N6,000 N8,500

2 8th - 15th N2,000 N6,000 N8,500

3 16th - 22nd N2,000 N6,000 N8,500

4 23rd - Last day N2,000 N6,000 N8,500

Note: Allowances of each week are paid at the beginning of the next week and allowance for Week 4 is
paid together with Grade pay and Commission at the end of the month
Offline Manager Salary Scheme (Month 0)
Commission and Grade pay: Table below shows illustration of commission and
different grades.
Grade KPI (A) (B) N89,990 (C) N49,990 (D) N39,990 (E) N29,990
(Target) N109,990

Sales Made N110,000 N90,000 N50,000 N40,000 N30,000

(Example)

Commission N18,700 N15,300 N8,500 N6,800 N5,100

(17% of Sales
Made)

Grade Pay N50,000 N30,000 N20,000 N15,000 N10,000

Total N68,700 N45,300 N28,500 N21,800 N15,100

(Commission +
Grade Pay)

NOTE: Extra Bonus on Sales from New Subscribers

N200,000 to N299,999 = N5,000 Bonus
N300,000 and Above = N10,000 Bonus
THE END