Professional Documents
Culture Documents
HOTEL:
INNSIDE BY MELIA
Innside Yogyakarta
Jl. Ring Road Utara, Maguwoharjo – Sleman, Yogyakarta 55282
P. +62 274 600 8888 – F. +62 274 600 9999 – M. +62 822 2773 3988 1
E-mail : info.innsideyogya@melia.com; reservation.innsideyogya@melia.com
#WORKTRIPPING
SURCHARGE
PERIOD RATE
New Years 31 Dec 2017 – 01 Jan 2018 IDR 300.000
Lebaran 14 -19 June 2018 IDR 200.000
New Year’s Eve 31 Dec 2018 IDR 300.000
GENERAL CONDITIONS o All rates quoted “NET” of commission applicable Service Charge and
Government Tax.
o Buffet breakfast included, served in the SYNDEO Restaurant
o The rates inclusive 11 % Government tax and 10 % service charge
o Rates only become valid when a copy of the signed contract is returned for
our files before the stipulated due date.
o Rates are confidential and cannot be disclosed to any third parties
o For longer staying guests the accommodation / hotel bills have to be
settled in full every 7 days by the individual in the event your esteemed
guests stays for periods more than 7 consecutive nights. If the amount
exceeds the credit card authorization, a further authorization will be taken
to cover the anticipated future expenses.
o The hotel would require full settlement of all charges including
miscellaneous charges upon check out. If your establishment has Credit
Facilities with the hotel, the final amounts must be settled within the
stipulated time given by the Credit Department of the hotel should your
agency be responsible.
o In the event that your company has any unpaid outstanding amounts with
the hotel for more the 30 days from date of invoice, this contract becomes
null and void.
o All rates will be reviewed on a monthly basis and will be adjusted by the
Hotel should room night production meet to the minimum expectations
o Rates are applicable only for reservations made directly to the hotel with
your subagent voucher and your company voucher
o Rates are not applicable for Internet (E-commerce) distribution to
consumers
o If reservations are received from dot.com company without authorization,
the hotel has the right to charge the hotel’s internet BAR rate or higher.
o The hotel reserves the right to adjust rates agreed within the contract
period in the event of tax alterations by the Government and service
charge amendments.
o All information and rates offered in this agreement are strictly confidential
and may not be disclosed to the third parties for whatsoever reason or
Innside Yogyakarta
Jl. Ring Road Utara, Maguwoharjo – Sleman, Yogyakarta 55282
P. +62 274 600 8888 – F. +62 274 600 9999 – M. +62 822 2773 3988 2
E-mail : info.innsideyogya@melia.com; reservation.innsideyogya@melia.com
#WORKTRIPPING
purpose.
o Our contracted rates are guaranteed unless in circumstances of ‘sold-out’
status and ‘black-out’ dates such as convention and exhibition periods.
o Any room rates published on the internet must have written approval from
the Hotel of the site is viewable to non travel agency entitle.
o Upon receipt of reservation details, arrival and departure flight details
should be indicated.
o Innside Yogyakarta will apply fix exchange rate on Domestic Market and
will review the exchange rate by Quarterly basis
o If Operator fails to give the required notice, or if the booking (or any part of
the booking) fails to arrive as scheduled, Innside Yogyakarta reserves the
right to charge a late cancellation or no-show fee equivalent to the
CANCELLATION/ NO contracted rate for one night for each room cancelled or unutilized. The
SHOW/ EARLY late cancellation or no-show fee shall, at the discretion of Innside by Melia
DEPARTURE Yogyakarta, be deducted or set-off against Operator pre-payment or
charged directly to Operator and must be paid within 30 days of the date of
the relevant invoice.
Innside Yogyakarta
Jl. Ring Road Utara, Maguwoharjo – Sleman, Yogyakarta 55282
P. +62 274 600 8888 – F. +62 274 600 9999 – M. +62 822 2773 3988 3
E-mail : info.innsideyogya@melia.com; reservation.innsideyogya@melia.com
#WORKTRIPPING
Operator shall issue to its customers vouchers corresponding to the nights booked
in the Hotel. These vouchers must strictly specify: the name of the Travel Agent,
the number of guests, their names, the number of rooms, the guests’ arrival date,
their departure date, the number of nights booked, the name of the Hotel and the
types of services covered. Vouchers must be presented at the Hotel reception desk
by the customer upon arrival. Failure to do so will result in the customer being
charged for the full amount of the Hotel service at the best available rate posted in
VOUCHERS Innside Yogyakarta and being required to pay the full amount of this bill prior to
departure. On or before the date of this Agreement, the Operator shall submit to
Innside Yogyakarta for prior approval, a specimen voucher that must be used
under this Agreement. Operator shall ensure that the customers are fully informed
of all the present provisions that are applicable to them (conditions on use of the
vouchers, possibility of guarantee of reservation by the customer, promotion, etc.).
Operator remains solely responsible for the proper provision of information to its
customers.
Children meals policy :
o Children age from 0 to 4.99 years old is free of charge
o Children age from 5 - 11.99 years old at 50 % charge from contract meal rates
o From 12 years old and higher it is considered like an adult and pays full rate
o This Agreement must be held in confidence by the Company so far as the law
permits.
o
o No representation made by or on behalf of MHI,the MHI Account Manager
and/or their respective employees and agents in relation to this Agreement will
be binding unless that representation is in writing and is incorporated into this
Agreement.
o Operator is liable to pay all monies in full to the relevant MHI Hotel for all
accommodation and related costs pursuant to this Agreement. Payment must
be made by Operator strictly in accordance with the payment terms notified to
the Company or Personnel at the time of booking (unless alternative payment
Innside Yogyakarta
Jl. Ring Road Utara, Maguwoharjo – Sleman, Yogyakarta 55282
P. +62 274 600 8888 – F. +62 274 600 9999 – M. +62 822 2773 3988 4
E-mail : info.innsideyogya@melia.com; reservation.innsideyogya@melia.com
#WORKTRIPPING
o Operator may not assign or transfer its rights under the agreement without MHI
prior written consent.
o Operator must first obtain written permission from Innside Yogyakarta before
using Innside Yogyakarta entre’s.
a) Unless credit facilities have been approved by the Hotel’s Financial Controller / Innside Yogyakarta and
voucher payment has been accepted by our organization, all bookings must be prepaid by credit card
(in which case we need written authorisation) or by bank transfer in IDR, to the attention of the Accounts
Department of the Hotel. The payment, except for contrary indication, must be made to:
Should there be any bank charges for transfers, these will be paid by the tour operator. A copy of the
bank transfer should always be sent by fax or email to hotel indication invoices or the names of the
clients and dates of stay and amount which is been paid.
In case of credit facilities have been approved, the amount corresponding to invoices will be paid by the
“agency” within a maximum of 14 days after the departure of the clients and in IDR.
N.B: If prepayment is not received, we will be forced to charge the client directly.
b) For all the stays we require full deposit prepayment 72 hrs before arrival date. If pre-payment or voucher
is not received no rooms will be definitely confirmed.
Innside Yogyakarta
Jl. Ring Road Utara, Maguwoharjo – Sleman, Yogyakarta 55282
P. +62 274 600 8888 – F. +62 274 600 9999 – M. +62 822 2773 3988 5
E-mail : info.innsideyogya@melia.com; reservation.innsideyogya@melia.com
#WORKTRIPPING
Innside Yogyakarta
Jl. Ring Road Utara, Maguwoharjo – Sleman, Yogyakarta 55282
P. +62 274 600 8888 – F. +62 274 600 9999 – M. +62 822 2773 3988 6
E-mail : info.innsideyogya@melia.com; reservation.innsideyogya@melia.com
#WORKTRIPPING
3. CONTACTS
Should the above terms and conditions is acceptable, please confirm your acceptance by signing and returning the duplicate
of this agreement to the Sales & Marketing Department.
Innside Yogyakarta
Jl. Ring Road Utara, Maguwoharjo – Sleman, Yogyakarta 55282
P. +62 274 600 8888 – F. +62 274 600 9999 – M. +62 822 2773 3988 7
E-mail : info.innsideyogya@melia.com; reservation.innsideyogya@melia.com