11.03.

2024

Class: Critical Thinking

Assignment: Project Leadership

Jasa Erzen – A01760271

Diagnosis of the Situation and Emotions:

As the leader of the neighborhood board, I find myself in a challenging situation where
residents' constant complaints about cleanliness, security, and lighting have begun to take a
toll on me. Despite my efforts to address these issues, I'm experiencing feelings of frustration,
fatigue, and doubt about the value of my role in the community.

Self-Diagnosis Based on Self-Knowledge:

Reflecting on my motivations for taking on this leadership role, I realize that I have a strong
sense of responsibility towards my community and a desire to contribute positively to its well-
being. However, I also acknowledge that I may have underestimated the emotional and mental
demands associated with this position.

Self-Diagnosis Based on Emotional Intelligence:

Recognizing the emotions of frustration and fatigue that I'm experiencing; I understand the
importance of managing them effectively to avoid burnout and maintain my effectiveness as a
leader. I commit to practicing self-awareness and mindfulness techniques to regulate my
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emotions and stay resilient in the face of adversity.

Self-Diagnosis Based on Social Intelligence:

In assessing the dynamics within the neighborhood community, I realize that the ongoing
conflicts and complaints may stem from underlying issues of miscommunication, mistrust,
and differing expectations. By empathizing with residents' concerns and actively listening to
their perspectives, I aim to foster understanding and collaboration within the community.

Action Plan:

1. Prioritize Self-Care and Well-Being:

 Schedule regular breaks and allocate time for relaxation and rejuvenation to
prevent burnout.

 Engage in activities that promote physical and mental well-being, such as

exercise, meditation, and hobbies.

2. Enhance Communication and Transparency:

 Initiate open dialogues with residents to address their concerns and clarify
expectations regarding neighborhood issues.

 Establish clear channels of communication, such as community meetings or

online forums, to facilitate constructive discussions and feedback.

3. Seek Support and Guidance:

 Reach out to experienced mentors or community leaders for advice and

support in navigating challenging situations.

 Consider forming a support network with fellow board members or community

stakeholders to share insights and resources.

4. Invest in Personal Development:

 Identify areas for personal growth and skill development relevant to my

leadership role, such as conflict resolution, decision-making, and effective
communication.

 Pursue training opportunities, workshops, or self-study resources to enhance

leadership capabilities and effectiveness.
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5. Build Trust and Positive Relationships:

 Demonstrate integrity, transparency, and responsiveness in my interactions

with residents, fostering trust and credibility.

 Collaborate with community members to co-create solutions and initiatives

that address shared concerns and promote a sense of ownership and belonging.

Evaluation Criteria:

1. Self-Diagnosis Based on Self-Knowledge: The action plan reflects a thoughtful

examination of personal values, motivations, and limitations as a neighborhood leader,
guiding strategic decision-making and goal-setting.

2. Self-Diagnosis Based on Emotional Intelligence: The action plan includes concrete

strategies for managing emotions, maintaining resilience, and promoting well-being,
demonstrating self-awareness and effective self-regulation.

3. Self-Diagnosis Based on Social Intelligence: The action plan acknowledges the

complexities of community dynamics and interpersonal relationships, emphasizing
empathy, communication, and collaboration in addressing neighborhood challenges.

4. Action Plan with a Self-Development Element: The action plan outlines actionable
steps for personal growth and skill enhancement, incorporating opportunities for
learning, mentorship, and reflection to improve leadership effectiveness.

5. Action Plan with a Positive Relationships Element: The action plan prioritizes
building trust, transparency, and positive interactions with residents, fostering
inclusive dialogue, and cooperation to address community concerns and promote
collective well-being.