TALK915

TEACHER PRE-JOB TRAINING LIST

Source / In-Charge Training document or key words
<New Policies Updated> (Announcement released on Jan 30, 2019).
Rules about:
Tardiness;
Management Regulations Talk915 HR Negative feedback, Complaint;
Leave/Resign;
Absent, Cancellation, Uncomment;
Bonus.
ID information
Certificate or COE
Personal Account
Talk915 HR Formal and standard pictures without filters
Information
Vivid self-introduction video
QQ/Skype account: fill in at least one effective contact information
Orientation Training (especially VIP classes rules)
System Operation Talk915 Website
Class Tool: eClass3.0 Introduction
Teacher Requirement Talk915 Website Talk915 Teacher Requirement-V2.0.pdf
TOP 5 COMPLAINTS part 1
TOP 5 COMPLAINTS part 2
HOW TO IMPROVE BOOKING RATE
Training HOW TO TEACH CHINESE STUDENTS 1
Teaching Skill Talk915 Website Materials HOW TO TEACH CHINESE STUDENTS 2
TOP TEN GRAMMAR MISTAKES
TOP PRONUNCIATION ISSUES 1
TOP PRONUNCIATION ISSUES 2
Policy & Contract Dispute Settlement
Talk915 Website Top right corner on teacher website: online CS & eClass IT support
Contact Person
Agent's Admin Contact information of team leader and team CS

Matters Details
The main causes of absences and solutions:

1. Power outages or broken network.

Contact your team leader or CS through mobile phone.
Absence
2. Forgot the class or no idea that the slot was booked.
A) If you ask for leave, please cancel classes and close the slots in
advance.
B) Refresh your schedule time to time. PLS NOTE: Students can book
a class ONE hour in advance prior to the open slot.
Get confirm date from local manager about major local holidays
(public holidays), then close the schedule at least 1 month in
advance
Cancel class operation:
1. Teachers should cancel classes by themselves or ask your boss for
Emergency Handling
Cancel Classes help;
2. Special circumstances (such as outside, no internet connection or
power outage, the computer is broken etc.), teachers can contact CS
China.
Cancel class at least 2 hours in advance. Temporary cancellation is
easy to cause complaints
Inform the admin in charge in advance
Leave Should check the schedule, ensure that booked classes have been
canceled and opened slots have been closed
1.Teachers must write a letter of intention for resignation addressed
to the team supervisor at least 15-days in advance and make sure to
CLOSE their schedules starting from the resignation date and
Resign
onwards
2. We are using an ONLINE CREDIT REFERENCE SYSTEM (get more
details from your manager)
Teacher's Signature:

Teacher's Complete Name: Renee Caryle Gamboa

Teacher's Talk915 Name: Teacher Renee
Date of Accomplishment:

OFFICER IN CHARGE

Full Name & Signature:

Renee Caryle Gamboa

Date: March 05 2024