Professional Documents
Culture Documents
TOURISM SECTOR
(HOTEL AND RESTAURANT)
1
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
The unit of competency “Control and Order Stock” contains knowledge, skills
and attitudes required for a FOOD & BEVERAGE SERVICES NC III Qualification.
If you have questions, don’t hesitate to ask your facilitator for assistance.
You may already have some of the knowledge and skills covered in this module
because you have:
If you can demonstrate to your trainer that you are competent in a particular
skill or skills, talk to him/her about having them formally recognized so you don’t have
to do the same training again. If you have a qualification or Certificate of Competency
from previous trainings show it to your trainer. If the skills you acquired are still
current and relevant to this module, they may become part of the evidence you can
present for RPL. If you are not sure about the currency of your skills, discuss it with
your trainer.
After completing this module ask your trainer to assess your competency. Result
of your assessment will be recorded in your competency profile. All the learning
activities are designed for you to complete at your own pace.
Inside this module you will find the activities for you to complete followed by
relevant information sheets for each learning outcome. Each learning outcome may
have more than one learning activity.
This module was prepared to help you achieve the required in “Control and
order stock”. This will be the source of information for you to acquire knowledge and
skills in this particular trade, with minimum supervision or help from your trainer.
With the aid of the materials, you will acquire the competency independently and at
your own pace.
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
• Talk to your trainer and agree on how you will be both organize the training of
this unit. It is divided into sections which covers all the skill as and knowledge
you need to successfully complete this module.
• Most probably your trainer will also be your supervisor or manager. Your trainer
is there to support you and show you the correct way to do this things. Ask for
help.
• Your trainer will tell you about the important things you need to Consider when
you are completing activities and it is important that you listen and take notes.
• You will be given opportunities to ask questions and practice on the job. Make
sure you practice your new skills during regular work shifts. This way you will
improve both your speed and memory and also your confidence.
• Talk to more experienced workmates and ask for their guidance.
• Use self-check questions at the end of each section to test your own progress.
• When you are ready, ask your trainer to watch you perform activities outlined
learning materials.
• As you work through the activities, ask for written feedback on your progress.
Your trainer keeps feedback/pre-assessment reports for this reason. When you
have successfully completed each element, ask your trainer to mark on the
reports that you are ready for assessment.
• When you have completed this module and feel confident that you have had
sufficient practice, your trainer will arrange an appointment with the registered
assessor to assess you. The results of your assessment will be recorded in your
Competency Achievement Record Sheet.
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
MODULE CONTENT
MODULE DESCRIPTOR : This module covers the knowledge, skills, behavior and
motivations required to control and order stock in a range of hospitality establishments. This
role is generally carried out by supervisors and team leaders.
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
-Online
Discussion
Forum via
Google
Classroom
-Online Video
Tutorials using
YouTube in
Google
Classroom
7
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
-Online
Discussion
Forum via
Google
Classroom
-Online Video
Tutorials using
YouTube in
Google
Classroom
8
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
-Online
Discussion
Forum via
Google
Classroom
-Online Video
Tutorials using
YouTube in
Google
Classroom
LO5. ORGANIZE AND ADMINISTER STOCKS
Tutorial Videos in
3.Accurate stock Written Exam in
disc or flash drive
reports are Google Forms
produced within
designated
timelines. Submission of
Slide Presentation Work sample via
materials or online
eCBLM
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
ONLINE:
-Computer based
Training
(e learning) via
Google Classroom as
LMS
-Online Discussion
Forum via Google
Classroom
-Online Video
Tutorials using
YouTube in Google
Classroom
10
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
Learning Experiences
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
Although stock levels are pre-determined, and the order quantity and
cycles determined by applying the EOQ inventory model and might
make it necessary to adjust to order quantity and re-order cycles based
on:
Colleagues- responsibilities and stock records For any system to function efficiently
all parties involved must be aware of and respect the terms and conditions of service.
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
14
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
Re-order point - the inventory/stock position when a new order should be placed.
Each company has to determine the level of stock it wants to carry. Once determined,
systems must be put in place to monitor and maintain them.
Stock movement may be tracked manually and an order placed when the reorder
point is reached, as indicated by entries on the stock card. Manual tracking requires
that the stock clerk be alert and make daily checks on his stock. They are many
software applications available to monitor stock electronically. Once various critical
points are determined and entered, these systems automatically alert you to changes
that need your attention. Your computer will tell you (a) which item needs to be re-
ordered now (b) what product’s shelf life has expired (c) the products that are too long
in the inventory (d) prints, purchase requisition and orders will give you reminder
regarding time frame
15
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
Performance Objective:
Assessment Criteria:
Written Examination
Oral Questioning
16
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
CRITERIA
Did you…. YES NO
Comments/Suggestions:
____________________________________________________________________________________
____________________________________________________________________________________
_______________________________________________________________
17
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
18
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
ORGANIZE STOCKTAKES
Stocktaking: the listing and counting of items in stock
Periodic stocktaking is usually requested by the accounting department. The data
obtained from the exercise is used in the preparation of the company’s financial
statements and for costing of the stock items or products in which stock items are
used.
Organizing a stock take: Identify stock to be counted
• Confirm location of stock
• Assemble stocktaking team
• Instruct team on method to be used for exercise
• Prepare tools (paper, pencils, pens, inventory list, gear, etc.
• Advise auditors, if stipulated
• Confirm date, time and place for stocktaking
The stock control personnel may do stocktaking on an ad hoc basis to verify
particular item(s).
Stocktaking Reports
As soon as stocktaking is completed, data must be collated, re-checked and
compared and a report submitted in the form required by the enterprise/company.
Stocktaking Procedure
A stock list is prepared with the items usually stocked.
• The stock is located
• The identifying marks are compared with that on the list
• The stock is counted /weighed and recorded
• Have team members verify count or weight. Team members
usually work in pairs.
• The stock take data is collated
• A report is prepared and presented to relevant body.
• Make adjustments (overages or losses) to stock record once
authorization is obtained from the relevant body, e.g.
accounts.
Pay attention to detail when organizing stocktaking
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
20
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
Re-order point - the inventory/stock position when a new order should be placed.
Each company has to determine the level of stock it wants to carry. Once determined,
systems must be put in place to monitor and maintain them.
Stock movement may be tracked manually and an order placed when the reorder
point is reached, as indicated by entries on the stock card. Manual tracking requires
that the stock clerk be alert and make daily checks on his stock. They are many
software applications available to monitor stock electronically. Once various critical
points are determined and entered, these systems automatically alert you to changes
that need your attention. Your computer will tell you (a) which item needs to be re-
ordered now (b) what product’s shelf life has expired (c) the products that are too long
in the inventory (d) prints, purchase requisition and orders will give you reminder
regarding time frame
21
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
Performance Objective:
Materials: Pen, Pencil, Paper, food supplies, clip board and Forms
Venue: Stock room
Procedure:
a. Prepare the Materials for processing stock orders.
b. Use and Fill in the given form
c. Follow the instructions.
Assessment Criteria:
Written Examination
Oral Questioning
22
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
CRITERIA
Did you…. YES NO
Comments/Suggestions:
____________________________________________________________________________________
____________________________________________________________________________________
_______________________________________________________________
23
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
24
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
IDENTIFY LOSSES
Avoidable losses
Breakages
Infestation
Improper storage
Inaccurate record keeping
Pilferage
Solutions
Staff training
Developing and implementing pest control programme
Storing products/stock in the recommended environment
Securing the storeroom and allowing only authorised personnel to enter or
remove
stock
Re-visiting the lay out of the storeroom and assessing accessibility of stock
25
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
• State quantity needed; state cost of item and expected delivery date.
• Obtain purchase order from designated authority within the enterprise.
• Check the purchase order to see it accurately reflects the purchase
requisition
• Send purchase order to supplier
• Check delivery status with supplier
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
27
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
1. Avoidable losses
Breakages
Infestation
Improper storage
Inaccurate record keeping
Pilferage
2. Solutions
Staff training
Developing and implementing pest control programme
Storing products/stock in the recommended environment
Securing the storeroom and allowing only authorised personnel to enter or
remove
stock
Re-visiting the lay out of the storeroom and assessing accessibility of stock
28
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
29
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
Quantity discounts
Product guarantees
Payments
Method of shipping/transportation
Pricing
Minimum order quantity
Quality
Product usage
Details of these agreements must be adhered to when ordering or supplying
goods.
ACTIVITY
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
Once the supplier receives the order, and a delivery date is agreed on, the stock
controller contacts the supplier at regular intervals to ascertain the status of the
order and whether the delivery deadline will be met. Preparations are made to receive
and store the goods when delivered.
ACTIVITY
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Bliss, Sagkahan, Tacloban City
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