Guilherme Levy

Personal Info Summary

guinotelevy@gmail.com Detail-oriented Account Coordinator with a focus on accuracy and

e ciency. Proven ability to build strong customer relationships,
11-977760385
respond to inquiries and resolve customer issues.
Rua Duque de Caxias, 770,
Centro, Campinas
Work Experience
Brasileiro
Operations coordinator, Teleperformance Disney Company, São Paulo
B August 2021 - December 2023

21/12/1993 Management of supervisors and agents. Time sheet. Monitoring of

KPIs. Results presentation. Feedback for developing operation
results.
Education
Senior Supervisor, Concentrix Shopee, São Paulo
High school December 2020 - August 2021
Anglo Management of supervisors and agents. Time sheet. Monitoring of
Dec 2012 KPIs. Results presentation. Feedback for developing operation
University education results.
Anhanguera
Trade Supervisor, Total Alimentos, Campinas
Feb 2022 - Present June 2020 - October 2020
Supervision of promoters across the country. Reports and scripts.
Training and quali cation for marketing action.
Skills
Co ee Expert, Nespresso - Nestlé
Training instructor - Expert
January 2020 - June 2020

People management - Expert AA Customer Service, to present the company's co ees.

Technical sales - Expert

Courses
Languages Intercomunicação Corpotariva, Concentrix (10)
February 2021 - March 2021
Portuguese - Native Speaker

English - Fluent