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Familiarity with the Unix Operating system and environment. Process CRs for baseline staging,
pilots, and deployments. Should be willing to support during a weekend, once a month.
Continuously make improvements to the processes of feature releases and production issue fixes.
Experience in automating software configuration and deployments. Manage relationships and
coordinate work between different teams in different locations. Explains difficult concepts and
influences others to adopt a particular course of action. Experience with Docker and any scripting
language is a big plus. Experience in moving projects from initiation through deployment and
support. Identify and manage governance and compliance requirements, as well as external
dependencies. Organizes, directs and manages activities for building and maintaining software
releases for their promotion to the production environment. Lead effective stakeholder engagement,
maintaining consistent, clear and concise communications with the customer. Strong Communication
to engage with Senior Business Stakeholders. Bachelor or specialized college degree in Computer
Science, System Engineering or another related IT program. Coordinate environment maintenance
and upgrade activities and partners with the application team to ensure that application codes are
deployed and functioning. Should be good at debugging the resolving the deployment issues. Help
manage relationships with critical senior business clients and senior technology partners specific to
the portfolio. Completes advanced Change Review of all high rate changes per the defined criteria
and process guidelines and checklists. Demonstrable knowledge of ITIL v3, ISO 20000 and
ISO2700. Strong understanding of the set of IT Services provided by a Global IT organisation.
Experience with docker, python, java, ruby, selenium, jenkins, travis-ci, github. Conduct release
reviews including business reviews with external stakeholders. Support backup, DR and Business
Continuity initiatives. Experience with one or more Release Management software tools such as
BMC Remedy, IBM maximo but not limited to. Escalates to Business Project Manager when
required. Experience within Financial industry and production operations. Defines, track, and directs
release content and complex schedules which is a comprehensive plan that integrates all the inputs
and outputs of release planning activities. Support the work of members of the management team as
appropriate. Maintenance of and suggesting improvements to release procedures and release control
software. Act as a point of contact for all things release related for the Digital Mobile Technology
team.
Experience working in structured change management processes for highly available enterprise
systems. Must be able to establish and maintain a high level of credibility with all levels of internal
and external staff. Ability to thrive under pressure and manage multiple, concurrent and conflicting
priorities to deadlines. Coordinating the go-live activities, including participating in cutover plans.
Project Management experience (PMP certification is a plus). Ability to influence without direct
authority to achieve necessary goals. Work closely within the team and with other Support teams to
develop standards, implement standards and troubleshoot complex issues. Measure and monitor
implementation success and challenges for lessons learned. Experience with HP Quality Center
repository for system builds. Ensures the implementation and the operational efficiency of the
process is tracked through operational team reviews and managed by the Change and Release
Managers across the organization. Strong project management skills including, critical ability to
coordinate and balance multiple projects in a time-sensitive environment, under pressure, and
meeting deadlines. Create requests for change (RFC to production) and obtain appropriate approvals.
Manage relationships and deliverables from associated vendors (development, QA, etc.). Update and
manage scope, risks and dependency repositories. Responsible for End-to-end project planning, risk
identification, financial management and change management. Conduct peer reviews of deployment
implementation plans. Proven track record of driving and delivering consistent and constant service
improvement. Debug build failures and timely notify the relevant engineers. Ensure our management
and also our PPL and PPD are adequately informed and satisfied regarding the release progress and
completion of the release process. Proven ability to assimilate complex technical concepts. You can
read it from beginning to end or use the table of contents below to jump to a specific part. Manage
vendor and third party activities during production rollouts. You are great at making sure everyone's
speaking the same language and are on the same page, and sometimes that involves some give and
take. Define success criteria and metrics for the team and drive towards greater automation.
Experience networking and establishing strong relationships with leaders and peers required. Provide
interpretation and execution of program policy, directives, guidance, and instructions. Resource will
work with colleagues at all levels to perform Change Management and provide Change guidance and
support. Skills: Release management, Service Management, Project Management. Ensures projects
are fully integrated into the operations environment including lifecycle problem management from
front line CARE through Engineering. Provides training on change policies, standards and tools in
informal one- settings.
Introduction of new software functionality into the Production Environment and Production
Support Environment. Gathered business requirements- understood the business and functional
requirements prioritized them. Lead, refine, implement and evangelize Release Management
processes though out the organization. Experience interacting with senior-level government
executives. Work with Architects and Developers to understand the system being built and develop
a test plan that focuses particular attention on potential areas of vulnerability. Participate in release,
project and program retrospectives and provide detail on inefficiencies, mistakes, successes and
proposed improvements. Strong organization and planning skills with an attention to details. Direct
the work of program teams by assembling team resources that align team member skills and strengths
with program demands; lead team activities to ensure program milestones are achieved.
Demonstrated ability to effectively communicate with executive leaders. Manage delivery of
product roadmap features while working closely with the Product team for requirements and scope.
Liaise with business and 3rd party vendors to capture, analyse and document requested changes
against these platforms including the actions that will be taken to mitigate the risks identified.
Creates weekly and Monthly Analytics for the Clinical Desk Top Program operations and release
management. Coordinate revisions to DDML contents with relevant SMEs to ensure effective
lifecycle management. Must be able to establish alliances with other departments and organizations.
Coordination of integration with multiple legacy applications including full provisioning. Experience
leading a team of employees and contractors, both on and off shore. Project scheduling, coordination
and conflict resolution. Experience supporting Information Technology (IT) projects preferred. Drive
release management reporting to ensure internal accountability and efficiency and study and modify
release management strategies that reduce risk and increase efficiency. At least 8 years’ experience
working with Information Technology Infrastructure with specific focus in Service Management.
Ability to manage multiple projects in a fast-paced environment. Identify and share efficiently in
resolving the project technical issues to achieve the project goals within the agreed-upon budget. At
XYZ, managed a team of 8 developers and attained a 98% on-time product release rate. Be the
credible and trusted leader to deliver SW releases of this product to customers, on plan and with
high quality. Experience with enterprise integration tools such and APIs. Organized, ability to
manage multiple in-flight releases simultaneously. Team Player. You enjoy collaborating with,
learning from, and teaching others so we all become better. Provides the controls and governance
around the implementation of various releases from lower to Production environments, establish
release schedules, tracking and control procedures. Work with a number of teams to debug and fix
issues. This covers resource planning, cost estimating, cost budgeting and cost control.
Ensure IT Service Management System is updated by appropriate parties. Superior interpersonal skills
necessary to effectively interact and communicate with other team members, managers and clients.
Detail oriented with very strong organizational skills. Serves as the single point of contact for a
release, driving multiple projects in parallel. Problem-solving skills with ability to perform root cause
analysis. Strong analytical skills and sound decision making skills. A track record of successful build
and configuration manager roles. Ability to work flexible hours and be available on-call in a
24x7x365 environment. Bachelor's degree in computer science or related area, or equivalent
professional experience. Collaborated with development teams to establish release criteria that
increased product quality. Monitor plan and execution progress to resolve any plan variances and
provide accurate communication to stakeholders. Ability to drive issues to closure and work well
within a deadline-driven environment. Knowledge of software development cycle and agile release
train methodologies. Experience in developing Ant and Maven build and deployment scripts.
Manage and drive the completion of root cause analysis and actions to ensure issues do not recur.
Schedules reviews as necessary to ensure all stakeholders are aware of the impacts of the software
release or conversion. Troubleshoot configuration issues of Yodlee components and Application
Server issues. Strong experience working with building and deploying Mobile platforms. Experience
leading a team of employees and contractors, both on and off shore. System Administration of Linux
(RHEL), Solaris, and Windows Server. Additionally, using diverse language helps your resume stand
out from the competition and makes it easier for recruiters to quickly identify your qualifications.
Support Continual Service Improvements for release management through sharing of project
learning. Maintain detailed environment inventory and release control. Working continually towards
improvements in the release process, managing risks and resolving issues that affect release scope,
schedule and quality. Ensure releases are ready to be pushed to production without issues. Represent
DBS interests offshore by building close relationships with the delivery teams that provide offshore
teams. Introduction of new software functionality into the Production Environment and Production
Support Environment. Measure and monitor progress to ensure application release are delivered on
time. Maintain daily status and report on the delivery schedule in the appropriate forums as required.
Ensure the team is complying with the release requirements, including creating tools or reports for
measuring progress.
Extensive experience in matrix management of resources distributed globally required. Working as
part of a front-office team of quant-developers. Solid cloud experience, Ex: Azure, AWS, Public
cloud, etc. Proactively advances integrated global AML vision, concepts and use of information
technology. Help mitigate risks and propose process improvements to make future releases more
efficient. Strong knowledge of relevant configuration management analysis and planning tools such
as Clear Case, ClearQuest and Test Director. Knowledge of other O360 tools, Trello (similar visual
management tool), Jira (similar agile tools) desirable. Reduced system downtime by 20% through
proactive monitoring and maintenance. Working within the Change Management process to raise
and approve changes. Ensure the timely release of high quality products across organizations on
multiple schedules. Experience with multiple industry standard Cyber Security toolsets. Experience
in project change control, and effective communication of changes and their drivers to management
and team members highly desired. Provide post-build support to Development and Test Teams and
other GTI subject matter experts. Knowledge of or certifications in ITIL standards or other IT best
practices. Thanks to them, we and our partners can build a profile of your interests, and target you
with discounts to our service and specialized content. Analytical, target oriented work style and
project management experience. Manage the continuous development of the change request and
reporting processes. Experience working in a large application environment. To manage risks and
issues impacting project deliverables. Must have the initiative and ability to investigate and resolve
issues. Streamlined the release process and eliminated manual steps, reducing release errors by 30%.
Drive closure on issues as they arise in a timely fashion. Consult with Business Analysts on
application system features and functionality as defined in requirements. Problem-solving skills with
ability to perform root cause analysis. For the Release Management group, be responsible for the
organization, quality assurance and control of deployment steps, schedules, resourcing and host
access control. Supporting and educating the ServiceNow Project Manager, especially with respect
to refining (aka grooming) and managing the product backlog. Minimum 2-4 years of people
management, technical program management, or technical team lead roles spanning multiple IT
project phases (planning, development, testing, deployment, and support) of project delivery
lifecycle. Partner with development teams and technology partners to continuously improve the
release process. If the keywords are not present, the application may be overlooked or rejected
without even reaching a human recruiter. Minimum of 13 years Industry experience - working on
large enterprise software development.
Experience managing matrixed teams in multiple diverse geographies. Ensure work tracking
mechanisms and databases are kept up-to-date. Should have an expertise in build deployment on
Harvest and able to create new branches using ERM tools especially Harvest. Experience with tuning
application environments to ensure optimal performance. Implement and utilize release management
tools that allow teams to plan, manage and control the release schedule and track the status of each
release. Defining strategy, for generating, storing and maintaining deliverables artifacts. Plan and
Communicate major environment related events in line with Change management group (for
example, refreshes, downtimes, upgrades, and patches). Ensure technical solutions are in-line with
overall platform roadmaps, thereby reducing technical debt and maintaining a platform that is fit for
purpose. Experience and subject matter expertise in the web and distributed computing environment,
as well as mainframe experience. Ability to drive issues to closure and work well within a deadline-
driven environment. Organizes cross-functional activities, facilitating decision making and actions,
ensuring completion of each release on time, with agreed upon scope, within budget and of the
highest quality, while managing escalation and issue resolution. Exceptional Project Management
and Organization Skills. Willingness to work evenings and weekends in support of builds and
deployments. Coordinate resources across various applications, operations or projects. Automate
build and deployment processes and Perform Production live releases. Balance deployment of
resources between projects as necessary. An intermediate java development and web hosting skills is
desired for advance release automation. Lead and support Projects related to Change and Release
Management, including handover to the Process Managers and to the support organization.
Responsible for leading the cross-departmental coordination and communication of build and release
schedules including backlog and issue triage management. Experience creating new release processes
from scratch for complex web products. Knowledge of software development cycle and agile release
train methodologies. Display efficient work style with attention to detail, organization, and strong
sense of urgency. Work Experience Copy Release Manager Cloud Computing Company 2015-06
2018-01 Led cross-functional teams to coordinate software releases across multiple departments and
locations. Ensure teams understand the release process, follow minimal release requirements and
deliver results for release decisions. Experience managing globally distributed teams successfully.
Someone who has experience improving and automating build and release processes. Leadership
Managed and mentored team members to improve their skills and achieve their goals. Plan,
coordinate and supervise all activities related to the design, development, testing and deployment of
a quarterly release for an application product (or number of products). Ability to work independently
and in conjunction with outside agencies. Drive standards by tool implementation and standardized
methods.