Professional Documents
Culture Documents
Benefits
Magazine
1 June 2022 – 31 May 2023
Start your benefits journey
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How do you navigate your Benefits at Amazon...
If you are a new joiner or an
existing employee, you can
Once you have received your Log into your MyBenefits review and/or manage your
log in credential details by Account. benefits.
email, you can log into Do not forget to checkout
MyBenefits to view and/or *Make sure that you select and confirm your elections
elect your benefits. the relevant window* if applicable.
You will receive a
confirmation email from
MyBenefits once the
elections have been
registered in the system
YOUR ACCOUNT
YOUR ACCOUNT YOUR SYSTEM YOUR ACTIONS
More questions
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Explore MyBenefits
Use the different tiles – and the tabs on the navigation bar – to help you find your way around MyBenefits.
* When a benefit rolls over, you accept any new terms and conditions that apply.
Your participation in the benefits programs set out in this document are subject where applicable to the terms of the relevant policy (as amended from time to time), the rules
of the relevant program and you (and, where appropriate, your spouse and children) being eligible to participate in or benefit from such programs pursuant to their rules at a
cost and on terms which are acceptable to Amazon. Amazon may change, replace or withdraw such benefits programs at any time.
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The available benefits...
Making a claim
Private Medical Insurance
Call AXA Health on 0800 022 3272
(freephone).
Lines are open Monday to Friday, 08:00 –
20:00, and Saturday, 09:00 – 17:00. Private Medical Insurance gives you easy access to top-quality healthcare – and you get to
choose when you’re treated, as well as the specialist and hospital treating you (from the range
Please note: You’ll need to provide your available). Amazon pays for the insurance: all you pay is a little extra income tax (on the value
name, date of birth, address and group
of the benefit).
name (Amazon).
What do you get? How does it work?
■ Full cover for eligible private hospital treatment. ■ Once you have visited your GP (and they have
referred you for treatment), contact the
■ Options to cover your partner and/or your family
provider, AXA Health, on 0800 022 3272
(if you pay extra).
(freephone) to discuss your treatment options
■ No excess on claims made under this policy. and book an appointment.
■ The AXA online Health Centres brings together ■ You can also speak to a physiotherapist over the
the latest information from their own specialist phone, receive mental health support and
organizations and the NHS resources. access some preliminary cancer testing quickly
without a GP referral.
Did you know? ■ AXA Health will pay the hospital/specialist directly.
The waiting list for people waiting to start To choose Private Medical Insurance, click on the
consultant-led elective treatment Benefits tile on MyBenefits.
increased to 6.1 million in January 2022,
the highest level since records began.
Private Medical Insurance could help you
get seen quicker – and at a low cost to
you!
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Virtual GP Service
Did you know?
Get in touch
Email contactus@doctorcareanywhere.com
or call the Doctor Care Anywhere team at 03300 884 980
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Dental Insurance
Dental Insurance gives you money back on treatment, helping you look after your
teeth for less.
Get in touch
Contact Denplan, part of Simplyhealth, on 01962 828 007
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Vision
Vouchers towards eye care from opticians in the EyeMed network, helping you save on
high-quality services that maintain the health of your eyes.
Get in touch
Email members@eyemed.uk or phone the
Customer Service Team on 0844 800 4028
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FINANCES
Amazon offers a range of benefits to help financially when you or your loved ones need it most.
Read this section to explore the different benefits that can help you stay in control of your finances.
For full details, visit MyBenefits.
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Preparing for life after work with the Amazon UK Retirement Savings Plan
5% 5% 10%
You contribute Amazon contributes Total pension contributions
When you join Amazon, You decide how much to Over time, the value of When you access your
an account is set up in contribute and how to your account will change savings, you decide how
your name in the Amazon invest your money. The as contributions and to take the money in
UK Retirement Savings minimum contribution you investment returns are your account. You can
Plan with Legal & General. can make to the Amazon added. usually take up to 25%
UK Retirement Savings as a tax-free lump sum
Your fund can increase/
Plan is 4.5%, which is and access the
decrease depending on
matched by Amazon as remainder in a number
investment
a company contribution. of ways.
performance.
YOUR ACCOUNT
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Look after your loved ones
Make sure your Life Assurance beneficiary Life Assurance
goes to the right people by updating your
beneficiaries if your circumstances change
(for example, you get married, divorced or Life Assurance makes sure your family and friends receive the support they need should the
have children). You can change your
worst happen.
beneficiaries on MyBenefits.
What do you get? How does it work?
■ Amazon provides a core level of cover at no ■ If you die (and only have the core level of cover), a
cost to you – a lump sum of three times your lump sum is paid to your beneficiary/beneficiaries.
annual pay, typically tax free. ■ If you’ve chosen to purchase optional additional life
■ You can choose to increase your cover – up assurance, a further lump sum – and potentially a
to eight times your annual pay – and pay for dependant’s pension – will be paid to your
any extra insurance through deductions beneficiary/beneficiaries.
from your net pay.
To choose Life Assurance, click on the Benefits tile
on MyBenefits.
Income Protection
Being unable to work for long periods of time through illness or injury can be incredibly difficult.
Income Protection helps you cope financially so you can concentrate on getting better.
What do you get? How does it work?
■ A regular income of up to 75% of your pay if ■ You will be eligible to claim Income Protection
you are unable to work due to illness or (should you meet the conditions) in your third
injury for a period of 26 weeks or more, at no month of employment.
cost to you.
For more information about Income Protection,
■ The income you receive will be subject to click on the Benefits tile on MyBenefits.
the State offset deduction.
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Critical Illness Insurance
Illness can happen when you least expect it. Critical Illness Insurance helps ease your financial worries,
so you can focus on the things that matter. Did you know?
Personal Accident Insurance helps you and your loved ones manage if you are injured in an accident.
Did you know?
What do you get? How does it work? Personal Accident Insurance does
■ A cash lump sum if you suffer an injury – or pass away– not cover you if your injury is
■ You pay for the insurance through deductions from caused by a sickness, disease or
due to an accident. your net pay. naturally-occurring condition.
■ A choice of cover levels, which will determine the ■ Some exclusions do apply – the full terms and However, Critical Illness
value of the tax-free lump sum you receive, ranging conditions can be found on MyBenefits. Insurance does provide cover for
from £25,000 to £500,000 (in increments of £25,000). this.
■ Options to cover your partner and/or your family To choose Personal Accident Insurance, click on the
(if you pay extra). Benefits tile on MyBenefits.
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WORK&LIFE
Amazon cares about your wellbeing, both on and off the job. Read this section to explore how these benefits
can help you make the most of your work and life. For full details, visit MyBenefits.
Workplace Options, our Employee Assistance Program (EAP), provides free confidential counselling, guidance and referral services for every
aspect of work and personal life.
What do you get? How does it work?
■ Services available by toll-free telephone* or via chat, 24 hours a day, 7 days a week. ■ You don’t need to do anything to use EAP services. You are
automatically enrolled in the EAP when you join Amazon.
■ Services are provided at no cost to all blue badge employees and their household
members (including the dependents). It’s a non-taxable benefit. ■ The EAP benefit is available all the time including during any
time off and leaves of absence.
■ EAP offers virtual, in-person, and self-guided services and support available in most
local languages and based on where you live. ■ No personal employee or dependent information will be shared
with Amazon, and no one will know you contacted the EAP
■ Common subjects include: unless you share that information with others.
– Mental health support: Professional counselors offer free, confidential support for
■ Toll-free numbers or direct dial numbers are available from our
depression, stress, anxiety, relationships, and much more.
Global EAP Page.
– Major life events: Professionally qualified counselors can help you manage your
emotions during pregnancy, parenthood, adoption, marriage and cohabitation, separation, ■ You can access Workplace Options (WPO) by clicking on the EAP
divorce, relocation, grief, and more. tile on MyBenefits website.
– Everyday living: Getting help with everyday tasks can give you more time to do the things ■ Alternatively, you can visit online
you value. This includes support for child care, elder care, work-life integration, amazon.helpwhereyouare.com. Please select your country and
workplace pressures, change, and more language if applicable.
– Financial matters: Free phone consultations for financial issues, including retirement, ■ Chat by downloading the iConnectYou app from the App Store or
budgets, debt, and other money management situations.. Google Play. Sign up by using your country’s company passcode
– Digital mental health: You also have free access to the Twill Therapeutics app and platform, available from our Global EAP Page.
a self-guided digital mental health solution that includes science-backed activities, ■ Email: Amazon@workplaceoptions.com
personalization, and more. Visit Twill Therapeutics for more information. Please use
employer access code: Amazon.
– Legal matters: Free phone consultation for legal issues with some of the most typical issues
covered being; Landlord/ tenant, Estate planning, Motor vehicle, Power of attorney, Divorce,
Sale of goods and more
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Travel Insurance
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Cycle to Work
Cycle to Work is a great way to save money on a new bike while also
getting fit and improving your carbon footprint as you commute.
■ Some exclusions do
apply – the full terms
and conditions can be
found on MyBenefits.
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LIFESTYLE
Amazon cares about your health and wellbeing both on and off the job. Read this section to
explore how these additional benefits can help you make the most of your life outside the office.
For full details, visit MyBenefits.
Family Care
Work+Family Space is an online platform offering practical support, resources and information to help
you feel better about the work and family challenges you face, and strike a positive work/life
balance, no matter what life stage you’re in.
What do you get? How does it work?
■ Access to an on-demand childcare platform, Bubble, ■ Access Work+Family Space by clicking on
connecting you with local babysitters at as little as 30 the Family Care benefit on the MyBenefits
minutes’ notice. website.
■ Assistance and advice to help you find regular and reliable care ■ Alternatively, you can visit Work+Family
for your child and/or adult dependants, including permanent Space
care.
■ Access to helpful resources, including:
− A library of invaluable, detailed guides and blogs on If you’re using the benefit for the first time, you’ll
all work and family topics. need to register with your Amazon-registered
− Practical and interactive on-demand webinar email address and surname.
sessions.
− Exclusive tuition offers and supportive content.
− Regular newsletters tailored to you.
■ Confidential advice through our 1:1 Speak to An Expert
service, helping you overcome any issues you or your
family may be facing.
■ Best-in-class offers for working parents and carers.
Rethink Benefits – Parent Support Program
Rethink Benefits helps families with children who have autism and
other developmental disabilities. The program helps these children Wellbeing
build the skills they need to reach their fullest potential.
What do you get? How does it work? The Wellbeing section on MyBenefits is packed with the latest practical
■ 24/7 support, 365 days ■ You are automatically enrolled in information and advice on living a healthy lifestyle.
ongoing remote consultations the Rethink Benefits – Parent
with a dedicated behavior support program on MyBenefits if What do you get? How does it work?
expert to answer your specific you are Corporate employee.
■ Helpful information on various ■ Find more information on
questions.
■ Amazon pays 100% of the costs health issues, fitness and exercise, the AXA Wellbeing Hub.
■ Families can access a variety of of the Rethink Autism Support diet and nutrition, mental health Use the username Amazon
resources and support at no Program. and pregnancy. and password Healthcare.
cost, including:
■ To access to the Rethink Benefits ■ Unique codes for discounted gym Terms and conditions regarding
- Live clinical support of up to program, register online at membership with Nuffield Health the gym membership with
3 hours per year. Rethink Benefits Club(s) (up to 40% off monthly
Nuffield Health Club(s).
- Data collection tools to help individual memberships if you
monitor your child's ■ Contact the Rethink Benefits have chosen Private Medical
progress. Team at 0800 083 4832. Insurance with AXA).
- Exclusive resources
■ Whether your child has an ■ Access to ‘Health at Hand’ (if
developed to assist your
intellectual or developmental you have chosen Private
child with skills like
disability, or you just have general Medical Insurance with AXA)
socialization, self-help and
questions and want to talk with a – a round-the-clock service (24
academics.
specialist, Rethink is here to help hours/7 days a week) where you
- Unlimited access to how-to
you. can ask experienced counsellors,
videos and resources on the
nurses, midwives and
Rethink Benefits website and
pharmacists for advice
mobile app.
by calling 0800 003 004.
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Employee Discount Code (EDC)
The Employee Discount Code provides you with discounts on any Amazon products or orders
fulfilled by Amazon.
2 Go to MyBenefits.Corp.Amazon.com
3 Click Amazon extras and you will be authenticated via single sign-on
4 You can also access Amazon Extras by downloading the benefithub mobile app from Android or iOS
Access MyBenefits at:
MyBenefits.Corp.Amazon.com on the network
AmazonMyBenefits.com off the network
For other benefits, please call the Employee Resource Centre (ERC) LIFESTYLE
Benefits UK on:
Work+Family Space
T: 0808 145 3744 (freephone) or (+44) 207 855 3100
(open 24 hours a day, 7 days a week) T: 0345 241 5306
E: amazon@brighthorizons.co.uk
Do you like the new Benefits Magazine? Please take a short survey and W: Work+Family Space
share your views. Rethink Benefits Program
Phone: 0800 083 4832
Mail: support@rethinkbenefits.com
Disclaimer
All of the benefits available to Amazon employees are provided by third party benefit suppliers. The benefits are subject to the terms and conditions of the relevant programmes, and those terms and conditions may be amended by
the benefit suppliers from time to time. Details of the various benefit options available are summarised – and can be viewed – on MyBenefits. Full details of the terms of specific benefits are contained in the Policy Documents and
Scheme Rules (which may be amended from time to time), copies of which can be viewed at MyBenefits.
All benefit information given is provided by the benefit suppliers. All information is correct at the date of annual renewal, but can be amended at any time. Amazon takes no responsibility for errors or omissions and accepts no liability
for any claims arising from the information provided in this magazine or on MyBenefits. Amazon, the Amazon logo and Amazon.co.uk are registered trademarks of Amazon EU SARL or its affiliates.