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‫ﺍﻫﺪﺍﻑ ﺩﻭﺭﻩ‬

‫‪1‬ﺗﺒﻴﻴﻦ ﺿﺮﻭﺭﺕ ﺍﺳﺘﻔﺎﺩﻩ ﺍﺯ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﺩﺭ ﺳﺎﺯﻣﺎﻧﻬﺎ‬


‫‪1‬ﺗﺎﺭﻳﺨﭽﻪ ﺑﺤﺚ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﺳﺎﺯﻱ ﺩﺭ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬
‫‪ 1‬ﻣﻌﺮﻓﻲ ﺍﺳﺘﺎﻧﺪﺍﺭﺩﻫﺎﻱ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬
‫‪1‬ﻣﻘﺎﻳﺴﻪ ﺗﻄﺒﻴﻘﻲ ﺍﺳﺘﺎﻧﺪﺍﺭﺩﻫﺎﻱ ‪ISO 10006 & PMBOK‬‬
‫‪1‬ﺍﺭﺍﺋﻪ ﻣﺴﻴﺮ ﺗﻌﺎﻟﻲ ﺩﺭ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

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‫ﻋﻨﺎﻭﻳﻦ ﻣﻮﺭﺩ ﺑﺤﺚ‬

‫‪1‬ﺗﺒﻴﻴﻦ ﺿﺮﻭﺭﺕ ﺍﺳﺘﻔﺎﺩﻩ ﺍﺯ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﺩﺭ ﺳﺎﺯﻣﺎﻧﻬﺎ‬


‫‪1‬ﺗﺎﺭﻳﺨﭽﻪ ﺑﺤﺚ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﺳﺎﺯﻱ ﺩﺭ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬
‫‪ 1‬ﻣﻌﺮﻓﻲ ﺍﺳﺘﺎﻧﺪﺍﺭﺩﻫﺎﻱ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬
‫‪ 1‬ﻣﻌﺮﻓﻲ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪PMBOK‬‬
‫‪ 1‬ﻣﻌﺮﻓﻲ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪ISO 10006‬‬
‫‪1‬ﻣﻘﺎﻳﺴﻪ ﺗﻄﺒﻴﻘﻲ ﺍﺳﺘﺎﻧﺪﺍﺭﺩﻫﺎﻱ ‪PMBOK & ISO 10006‬‬

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‫ﺿﺮﻭﺭﺕ ﭘﻴﺎﺩﻩ ﺳﺎﺯﯼ ﺳﻴﺴﺘﻢ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

‫ﺑﺮﺍﺳﺎﺱ ﺁﻣﺎﺭ ﻣﻨﺘﺸﺮﻩ ﺳﺎﺯﻣﺎﻥ ﻣﺪﻳﺮﻳﺖ ﻭ ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﺩﺭ ﺳﺎﻝ ‪، ۸۰‬‬


‫ﻣﺘﻮﺳﻂ ﺯﻣﺎﻥ ﺍﺗﻤﺎﻡ ﭘﺮﻭﮊﻩ ﻫﺎﻱ ﻣﻠﻲ ﺩﺭ ﻛﺸﻮﺭ ﻧﺰﺩﻳﻚ ﺑﻪ ‪ ۲,۲۲‬ﺑﺮﺍﺑﺮ ﺯﻣﺎﻥ‬
‫ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﺷﺪﻩ ﭘﺮﻭﮊﻩﻫﺎ ﺑﻮﺩﻩ ﺍﺳﺖ!‬

‫ﺑﻪ ﻋﻨﻮﺍﻥ ﻧﻤﻮﻧﻪ ‪ ،‬ﻣﺤﺎﺳﺒﺎﺕ ﻧﺸﺎﻥ ﻣﻲﺩﻫﺪ ﻓﻘﻂ ﺩﺭ ﭘﺮﻭﮊﻩ ﻛﻼﻥ ﻓﺎﺯﻫﺎﻱ‬
‫‪۷،۶‬ﻭ ‪ ۸‬ﭘﺎﺭﺱﺟﻨﻮﺑﻲ‪ ،‬ﺑﻪ ﺍﺯﺍﺀ ﻫﺮ ﺭﻭﺯ ﺗﺎﺧﻴﺮ ﺩﺭ ﺑﻬﺮﻩﺑﺮﺩﺍﺭﻱ ﺍﺯ ﭘﺮﻭﮊﻩ‪،‬‬
‫ﻛﺸﻮﺭ ﺯﻳﺎﻧﻲ)ﻋﺪﻡﺍﻟﻨﻔﻊ( ﻣﻌﺎﺩﻝ ‪ ۵,۱۹۰,۰۰۰‬ﺩﻻﺭ ﻣﺘﺤﻤﻞ ﻣﻲﺷﻮﺩ‪ .‬ﺍﮔﺮ‬
‫ﭘﺮﻭﮊﻩﺍﻱ ﺑﺰﺭﮒ ﭼﻨﺪ ﻣﺎﻩ ﺯﻭﺩﺗﺮ ﺑﻪ ﺑﻬﺮﻩﺑﺮﺩﺍﺭﻱ ﺑﺮﺳﺪ ﻣﻴﺘﻮﺍﻧﺪ ﺍﺛﺮﻱ ﺗﻌﻴﻴﻦ‬
‫ﻛﻨﻨﺪﻩ ﺩﺭ ﺍﻗﺘﺼﺎﺩ ﻛﺸﻮﺭ ﺩﺍﺷﺘﻪ ﺑﺎﺷﺪ‪).‬ﭘﺮﻭﮊﻩ ﻓﺮﻭﺩﮔﺎﻩ ﺍﻣﺎﻡ ﺧﻤﻴﻨﻲ ﺩﺭ‬
‫ﻣﻘﺎﻳﺴﻪ ﺑﺎ ﻓﺮﻭﺩﮔﺎﻩ ﺍﻣﺎﺭﺍﺕ(‬

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‫ﭼﺮﺍ ﭘﺮﻭﮊﻩ ﻫﺎ ﺑﻪ ﻭﺟﻮﺩ ﺁﻣﺪﻧﺪ؟‬

‫‪ v‬ﺭﻗﺎﺑﺖ ﺭﻭﺯ ﺍﻓﺰﻭﻥ ﺳﺎﺯﻣﺎﻥ ﻫﺎ‬


‫‪ v‬ﺗﻘﺎﺿﺎﯼ ﺭﻭ ﺑﻪ ﺭﺷﺪ ﮐﺎﻻﻫﺎ ﻭ ﺧﺪﻣﺎﺕ‬
‫‪ v‬ﺗﻮﺳﻌﻪ ﺗﺼﺎﻋﺪﯼ ﺩﺍﻧﺴﺘﻪ ﻫﺎﻱ ﺍﻧﺴﺎﻥ‬

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‫ﭼﺮﺍ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ؟‬

‫• ﻭﻳﮋﮔﻲ ﻫﺎﻱ ﭘﺮﻭﮊﻩ‬


‫• ﻣﺤﺪﻭﺩﻳﺖ ﻣﻨﺎﺑﻊ‬
‫ ﺯﻣﺎﻥ‬v
‫ ﻫﺰﻳﻨﻪ‬v
‫ ﭘﺮﺳﻨﻞ‬v

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‫ﺟﺎﻳﮕﺎﻩ ﭘﺮﻭﮊﻩ ﻫﺎ ﺩﺭ ﺳﺎﺯﻣﺎﻥ‬

‫ﺍﺳﺘﺮﺍﺗﮋﻳﻬﺎ‬
‫ﺳﺎﻳﺮ ﺍﺳﺘﺮﺍﺗﮋﻳﻬﺎ‬ ‫اﻧﺠﺎم‬
‫ﭘﺮوژه ﻫﺎي‬
‫ﻣﺤﺼﻮل‬ ‫درﺳﺖ‬
‫اﯾﺠﺎد ﻣﺤﺼﻮل‬
‫اﯾﺠﺎد‬
‫ﺟﺪﯾﺪ‬
‫ﺟﺪﯾﺪ‬

‫ﭘﺮﻭﮊﻩ ‪۲۲‬‬
‫ﭘﺮﻭﮊﻩ‬ ‫ﭘﺮﻭﮊﻩ ‪۱۱‬‬
‫ﭘﺮﻭﮊﻩ‬

‫ﭘﺮﺳﻨﻞ‬ ‫اﻧﺠﺎم‬
‫ﺳﻴﺴﺘﻤﻬﺎﻱ‬ ‫ﭘﺮﻭﮊﻩ‬
‫ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬
‫ﻣﺪﻳﺮﻳﺖ‬ ‫درﺳﺖ‬
‫ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬ ‫ﭘﺮوژه ﻫﺎ‬

‫ﺍﺳﺘﻔﺎﺩﻩ ﺍﺯﻧﺘﺎﻳﺞ‬ ‫ﺍﻧﺘﻘﺎﻝ ﺁﻣﻮﺧﺘﻪ ﻫﺎ‬ ‫اﺳﺘﻔﺎده از‬


‫ﭘﺮﻭﮊﻩ‬ ‫ﺍﺯ ﭘﺮﻭﮊﻩ‬ ‫آﻣﻮﺧﺘﻪ ﻫﺎ‬

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‫ﻭﺿﻌﻴﺖ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﺩﺭ ﺣﺎﻝ ﺣﺎﺿﺮ‪ -‬ﺟﻬﺎﻥ‬

‫ﻳﻜﻲ ﺍﺯ ﺳﺮﻳﻊ ﺗﺮﻳﻦ ﺭﺷﺪﻫﺎ ﺩﺭ ﺣﻮﺯﻩ ﻫﺎﻱ ﻛﺎﺭﻱ ﻣﺮﺑﻮﻁ ﺑﻪ ﻣﺪﻳﺮﻳﺖ‬


‫ﭘﺮﻭﮊﻩ ﺍﺳﺖ‪.‬‬

‫‪60‬‬ ‫‪70‬‬ ‫‪80‬‬ ‫‪90‬‬ ‫ﺩﻫﻪ‬


‫ﻧﺮﺥ ﺭﺷﺪ ﺗﺤﻘﻴﻘﺎﺕ‬
‫‪1%‬‬ ‫‪7%‬‬ ‫‪29%‬‬ ‫‪60%‬‬ ‫ﺩﺭ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

‫‪ PMI v‬ﻃﻲ ‪ ۵‬ﺳﺎﻝ ﮔﺬﺷﺘﻪ ‪ ۳۰‬ﺩﺭﺻﺪ ﺭﺷﺪ ﺩﺍﺷﺘﻪ ﺍﺳﺖ‪.‬‬


‫‪ v‬ﺗﺎﮐﻨﻮﻥ ﺑﻴﺶ ﺍﺯ ﻳﮏ ﻣﻴﻠﻴﻮﻥ ﻧﺴﺨﻪ ﺍﻧﮕﻠﻴﺴﯽ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪PMBOK‬‬
‫ﻓﺮﻭﺧﺘﻪ ﺷﺪﻩ ﺍﺳﺖ‪.‬‬
‫‪ v‬ﺗﺎ ﺍﻧﺘﻬﺎﯼ ﺳﺎﻝ ‪ ۲۰۰۴‬ﺑﻴﺶ ﺍﺯ ‪ ۷۵۰۰۰‬ﻧﻔﺮ ﻣﺪﺭﮎ ‪ PMP‬ﮔﺮﻓﺘﻪ ﺍﻧﺪ‪.‬‬

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‫ﻭﺿﻌﻴﺖ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﺩﺭ ﺣﺎﻝ ﺣﺎﺿﺮ‪-‬ﺍﻳﺮﺍﻥ‬

‫ﺩﺍﺭﺍﻱ ﮐﺸﻮﺭﯼ ﭘﺮﻭﮊﻩ ﻣﺤﻮﺭ ﻫﺴﺘﻴﻢ ﮐﻪ ﻣﻴﺰﺍﻥ ﺑﻮﺩﺟﻪ ﻋﻤﺮﺍﻧﯽ ﺳﺎﻻﻧﻪ ﺁﻥ‬
‫ﺑﻴﺶ ﺍﺯ ﺑﻮﺩﺟﻪ ﺟﺎﺭﯼ ﮐﻪ ﻫﺮ ﺳﺎﻝ ﺍﻓﺰﺍﻳﺶ ﺟﺪﯼ ﻣﻲ ﻳﺎﺑﺪ )ﻧﻤﻮﺩﺍﺭ ‪(۱‬‬
‫ﻋﻠﻴﺮﻏﻢ ﻓﻘﺮ ﻋﻠﻤﯽ ﺩﺭ ﺍﻳﻦ ﻣﻮﺿﻮﻉ ؛ ﺗﻼﺷﻬﺎﻳﻲ ﺑﻪ ﺳﻤﺖ ﺭﺷﺪ ﺗﺤﺼﻴﻼﺕ‬
‫ﺁﮐﺎﺩﻣﻴﮏ ﻭ ﺭﻭﻳﮑﺮﺩ ﻋﻠﻤﻲ ﺑﻪ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﺭﺥ ﺩﺍﺩﻩ ﺍﺳﺖ‪.‬‬

‫)ﻧﻤﻮﺩﺍﺭ ‪(۱‬‬

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‫ﺩﻻﻳﻞ ﺗﺎﺧﻴﺮ ﻭ ﺷﻜﺴﺖ ﭘﺮﻭﮊﻩﻫﺎ‬

‫‪ -۱‬ﻛﻤﺒﻮﺩ ﺍﻋﺘﺒﺎﺭﺍﺕ ﻣﺎﻟﻲ‬


‫‪ -۲‬ﻣﺸﻜﻼﺕ ﻭ ﺗﺰﺍﺣﻢ ﻫﺎﻱ ﻗﺎﻧﻮﻧﻲ‬
‫‪ -۳‬ﺍﺳﺘﺮﺍﺗﮋﻱ ﻧﺎﺻﺤﻴﺢ ﺍﺟﺮﺍﻱ ﭘﺮﻭﮊﻩ‬
‫‪ -۴‬ﻓﻘﺪﺍﻥ ﭘﻴﻤﺎﻧﻜﺎﺭﺍﻥ ﻭ ﻧﻴﺮﻭﻫﺎﻱ ﻛﺎﺭﺁﻣﺪ ﻭ ﻣﺘﺨﺼﺺ‬
‫‪ -۵‬ﻓﻘﺪﺍﻥ ﺳﻴﺴﺘﻢ ﻣﺪﻳﺮﻳﺖ ﺻﺤﻴﺢ ﻋﻠﻤﻲ‬

‫ﺍﺟﺮﺍﻱ‬
‫ﻏﻠﻂﺍﺟﺮﺍﻱ‬
‫ﺍﺳﺘﺮﺍﺗﮋﻱﻏﻠﻂ‬
‫ﭘﺮﻭﮊﻩﻫﺎﻫﺎﺍﺳﺘﺮﺍﺗﮋﻱ‬
‫ﺷﻜﺴﺖﭘﺮﻭﮊﻩ‬
‫ﺗﺎﺧﻴﺮﻭﻭﺷﻜﺴﺖ‬
‫ﺩﻟﻴﻞﺗﺎﺧﻴﺮ‬
‫ﻣﻬﻤﺘﺮﻳﻦﺩﻟﻴﻞ‬
‫ﻣﻬﻤﺘﺮﻳﻦ‬
‫ﺳﻴﺴﺘﻢ‬
‫ﻓﻘﺪﺍﻥﺳﻴﺴﺘﻢ‬
‫ﻣﺘﺨﺼﺺﻭﻭﻓﻘﺪﺍﻥ‬
‫ﻛﺎﺭﺁﻣﺪﻭﻭﻣﺘﺨﺼﺺ‬
‫ﻫﺎﻱﻛﺎﺭﺁﻣﺪ‬
‫ﻧﻴﺮﻭﻫﺎﻱ‬
‫ﻛﻤﺒﻮﺩﻧﻴﺮﻭ‬
‫ﭘﺮﻭﮊﻩ‪،‬ﻛﻤﺒﻮﺩ‬
‫ﭘﺮﻭﮊﻩ‪،‬‬
‫ﻫﺎﺳﺖ‪..‬‬
‫ﭘﺮﻭﮊﻩﻫﺎﺳﺖ‬
‫ﻋﻠﻤﻲﭘﺮﻭﮊﻩ‬
‫ﻣﺪﻳﺮﻳﺖﻋﻠﻤﻲ‬
‫ﻣﺪﻳﺮﻳﺖ‬

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‫ﺍﻧﻮﺍﻉ ﺍﺳﺘﺎﻧﺪﺍﺭﺩﻫﺎ‬

‫ﺗﻌﺮﯾﻒ‪:‬‬
‫ﻣﺪرﮐﯽ اﺳﺖ ﮐﻪ ﺑﺎ اﺟﻤﺎع ﻋﻤﻮﻣﯽ ﺗﻬﯿﻪ و ﺗﻮﺳﻂ ﻣﺮاﺟﻊ ذي ﺻﻼح ﺗﺎﯾﯿﺪ ﺷﺪه و‬
‫ﺟﻬﺖ اﺳﺘﻔﺎده ﻫﺎي ﺗﮑﺮاري و ﻋﻤﻮﻣﯽ‪ ،‬ﻗﻮاﻧﯿﻦ‪ ،‬راﻫﻨﻤﺎﻫﺎ و ﺑﺎ ﻫﺪف ﺗﺤﻘﻖ ﺑﻬﯿﻨﻪ‬
‫ﻣﻮﺿﻮع ﻣﻮرد ﻧﻈﺮ اراﺋﻪ ﻣﯽ ﺷﻮد‪.‬‬
‫اﺳﺘﺎﻧﺪاردﻫﺎي ﺗﻮﺻﯿﻔﯽ‬
‫واﻗﻌﯿﺖ‪ ،‬ﺟﺰﺋﯿﺎت ﯾﺎ وﯾﮋﮔﯽ ﭼﯿﺰي را ﺗﺸﺮﯾﺢ ﻣﯽ ﮐﻨﻨﺪ‪.‬‬
‫اﺳﺘﺎﻧﺪارد ﻫﺎي واﺑﺴﺘﻪ ﺑﻪ ﻣﻌﯿﺎر و ﺿﺎﺑﻄﻪ‬
‫راﻫﻨﻤﺎﯾﯽ ﻫﺎﯾﯽ )ﻣﻌﯿﺎرﻫﺎﯾﯽ( ﺑﺮاي اﺳﺘﻔﺎده ﺑﻪ ﻋﻨﻮان ﻣﺒﻨﺎ ﺑﺮاي اﻧﺪازه ﮔﯿﺮي‪،‬‬
‫ﻣﻘﺎﯾﺴﻪ ﯾﺎ ﺗﺼﻤﯿﻢ ﮔﯿﺮي اراﺋﻪ ﻣﯽ ﮐﻨﻨﺪ‪.‬‬
‫اﺳﺘﺎﻧﺪاردﻫﺎي ﺗﺠﻮﯾﺰي‬
‫ﯾﮏ راه ﻣﻨﺤﺼﺮ ﺑﻪ ﻓﺮد ﺑﺮاي اﻧﺠﺎم ﮐﺎرﻫﺎ ﻣﺸﺨﺺ ﻣﯽ ﮐﻨﺪ‪.‬‬

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‫ﻣﺤﻴﻂ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

Project Management

Project Management

Initiation Planning Execution Control Closure

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‫ﻣﺤﻴﻂ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

Program Management

Program Management

Project Management
Portfolio
Initiation Planning Execution Control Closure

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‫ﻣﺤﻴﻂ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

Program Management
Project Management Operations
Business
Project Management and
Strategy Portfolio Support
Initiation Planning Execution Control Closure

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‫ﻣﺤﻴﻂ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

Enterprise Program Management

Enterprise Program Management


Program Management
Operations
Business
Project Management and
Strategy Portfolio Support
Initiation Planning Execution Control Closure

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﻫﺎﯼ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

STANDARD RANGE
PMBOK GLOBAL

ISO 10006 GLOBAL

BS 6079 NATIONAL

DIN 69 900 NATIONAL

APMBOK REGIONAL

IPMA COMPETENCE BASE REGIONAL


LINE
AIPM NATIONAL

PRINCE 2 SEMI-GLOBAL

PROFESSIONAL GLOBAL
METHODOLOGIES

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﻫﺎﯼ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

PMI ISO
PMBOK ISO 10006

Configuration Management Practice Standard ISO 10007


OPM3 EFQM
Practice Standard for Work Breakdown Structure

Project Manager Competency Development


Framework

Practice Standard for Scheduling

Practice Standard for Earned Value Management


Program/Portfolio Management Standard
PROJECT RISK
MANAGEMENT

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‫ﺟﺎﻳﮕﺎﻩ ﭘﺮﻭﮊﻩ ﻫﺎ ﺩﺭ ﺳﺎﺯﻣﺎﻥ ﻭ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﻫﺎﻱ ‪PMI‬‬

‫ﺍﺳﺘﺮﺍﺗﮋﻳﻬﺎ‬
‫ﺳﺎﻳﺮ ﺍﺳﺘﺮﺍﺗﮋﻳﻬﺎ‬
‫‪PPMS‬‬

‫ﻣﺤﺼﻮل‬
‫اﯾﺠﺎد ﻣﺤﺼﻮل‬
‫اﯾﺠﺎد‬
‫ﺟﺪﯾﺪ‬
‫ﺟﺪﯾﺪ‬

‫‪OPM3‬‬
‫‪PS-WBS‬‬
‫ﭘﺮﻭﮊﻩ ‪۲۲‬‬
‫ﭘﺮﻭﮊﻩ‬ ‫ﭘﺮﻭﮊﻩ ‪۱۱‬‬
‫ﭘﺮﻭﮊﻩ‬

‫‪PMBOK‬‬
‫‪PS-S‬‬

‫ﭘﺮﺳﻨﻞ‬ ‫‪PS-EVM‬‬
‫ﺳﻴﺴﺘﻤﻬﺎﻱ‬ ‫ﻣﺪﻳﺮﻳﺖ‬
‫ﻣﺪﻳﺮﻳﺖ‬
‫ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬ ‫ﭘﺮﻭﮊﻩ‬
‫ﭘﺮﻭﮊﻩ‬ ‫‪PS-CM‬‬

‫ﺍﺳﺘﻔﺎﺩﻩ ﺍﺯﻧﺘﺎﻳﺞ‬ ‫ﺍﻧﺘﻘﺎﻝ ﺁﻣﻮﺧﺘﻪ ﻫﺎ‬ ‫‪PMCD‬‬


‫ﭘﺮﻭﮊﻩ‬ ‫ﺍﺯ ﭘﺮﻭﮊﻩ‬

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‫ﺗﺎﺭﻳﺨﭽﻪ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪PMBOK‬‬

‫ﺗﺎﺳﯿﺲ اﻧﺠﻤﻦ ﻣﺪﯾﺮﯾﺖ ﭘﺮوژه آﻣﺮﯾﻜﺎ)‪(PMI‬‬ ‫‪١٩٦٩‬‬

‫ﻃﺮح اﯾﺪه ﻣﺴﺘﻨﺪﺳﺎزي ﺗﺠﺮﺑﯿﺎت در ﻗﺎﻟﺐ اﺳﺘﺎﻧﺪارد‬ ‫‪١٩٧٦‬‬


‫ﭼﺎپ ﻧﺘﺎﯾﺞ ﺗﺤﻘﯿﻘﺎت اﻧﺠﺎم ﺷﺪه ﺗﺤﺖ ﻋﻨﻮان ‪Project management body of‬‬
‫‪knowledge‬‬
‫‪١٩٨٧‬‬

‫ارﺳﺎل ﻛﺘﺎب ﺑﻪ ‪ ١٠‬ﻫﺰار ﻋﻀﻮ ‪ PMI‬و ﺑﯿﺶ از ‪ ٢٠‬ﻣﻮﺳﺴﻪ ﻋﻠﻤﻲ‪/‬ﺣﺮﻓﻪ اي و درﯾﺎﻓﺖ ﻧﻈﺮات آﻧﺎن‬ ‫‪١٩٩١‬‬
‫ﭼﺎپ و اﻧﺘﺸﺎر ﻛﺘﺎب ‪A Guide to the project management body of‬‬
‫‪Knowledge‬‬
‫‪١٩٩٦‬‬

‫ﭘﺬﯾﺮش ﻛﺘﺎب ﺑﻌﻨﻮان اﺳﺘﺎﻧﺪارد ﻣﺪﯾﺮﯾﺖ ﭘﺮوژه از ﻃﺮف ‪ANSI‬‬ ‫‪١٩٩٩‬‬

‫اﯾﻦ اﺳﺘﺎﻧﺪارد ﺑﻪ روز آوري ﺷﺪه اﺳﺖ‪.‬‬ ‫‪٢٠٠٠‬‬

‫اﯾﻦ اﺳﺘﺎﻧﺪارد ﺑﻪ روز آوري ﺷﺪه اﺳﺖ‬ ‫‪٢٠٠۴‬‬

‫‪PMI website: www.pmi.org‬‬

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﺳﺎﺯﻱ ﺩﺭ ‪PMI‬‬

‫‪ PMI‬ﻣﺘﻌﻬﺪ اﺳﺖ ﮐﻪ اﺳﺘﺎﻧﺪاردﻫﺎي ﻣﺪﯾﺮﯾﺖ ﭘﺮوژه را ﺗﺪوﯾﻦ ﮐﻨﺪ‪.‬‬


‫‪ PMI‬ﺑﺮاي اﻃﻤﯿﻨﺎن از ارﺗﺒﺎط اﺳﺘﺎﻧﺪاردﻫﺎ ﻫﺮ ‪ 5‬ﺳﺎل اﺳﺘﺎﻧﺪارد ﻫﺎ را‬
‫ﺑﺎزﻧﮕﺮي و در ﺻﻮرت ﻟﺰوم ﺑﻪ روز ﻣﯽ ﮐﻨﺪ‪.‬‬
‫‪ PMI‬اﺳﺘﺎﻧﺪاردﻫﺎي ﺧﻮد را ﺑﻌﺪ از اراﺋﻪ اوﻟﯿﻦ ﻧﺴﺨﻪ ﺟﻬﺖ ﺗﺎﯾﯿﺪ ﺑﻪ ‪ANSI‬‬
‫ارﺳﺎل ﻣﯽ ﮐﻨﺪ‪.‬‬

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪PMBOK‬‬

‫ﻫﺪف اﺻﻠﯽ اﺳﺘﺎﻧﺪارد ‪ PMBOK‬ﺷﻨﺎﺳﺎﯾﯽ ﺑﺨﺶ ﻫﺎي اﺻﻠﯽ داﻧﺶ‬


‫ﻣﺪﯾﺮﯾﺖ ﭘﺮوژه ﮐﻪ ﺑﻪ ﻃﻮر ﻋﻤﻮﻣﯽ ﺑﻪ ﻋﻨﻮان ﯾﮏ ﻓﻌﺎﻟﯿﺖ ﺧﻮب ﭘﺬﯾﺮﻓﺘﻪ ﺷﺪه‬
‫اﺳﺖ‪.‬‬
‫ﺷﻨﺎﺳﺎﯾﯽ ﯾﻌﻨﯽ اراﺋﻪ ﯾﮏ ﻧﻈﺮ اﺟﻤﺎﻟﯽ ﻋﻤﻮﻣﯽ ﻧﻪ ﺗﺸﺮﯾﺢ دﻗﯿﻖ و ﺟﺎﻣﻊ‬
‫ﭘﺬﯾﺮش ﻋﻤﻮﻣﯽ ﯾﻌﻨﯽ داﻧﺶ و ﻓﻌﺎﻟﯿﺖ ﻫﺎي ﺗﺸﺮﯾﺢ ﺷﺪه ﺑﺮاي اﮐﺜﺮ ﭘﺮوژه ﻫﺎ و‬
‫در اﻏﻠﺐ اوﻗﺎت ﻗﺎﺑﻞ اﺳﺘﻔﺎده ﺑﻮده و ﯾﮏ اﺟﻤﺎع ﻋﻤﻮﻣﯽ در ﻣﻮرد ﺑﺎ ارزش ﺑﻮدن و‬
‫ﻗﺎﺑﻞ اﺳﺘﻔﺎده ﺑﻮدن آن وﺟﻮد دارد‪.‬‬
‫ﻓﻌﺎﻟﯿﺖ ﺧﻮب ﯾﻌﻨﯽ ﻓﻌﺎﻟﯿﺖ ﻫﺎﯾﯽ ﮐﻪ اﺳﺘﻔﺎده ﺻﺤﯿﺢ از اﯾﻦ ﻣﻬﺎرﺗﻬﺎ‪ ،‬اﺑﺰارو‬
‫ﺗﮑﻨﯿﮏ ﻫﺎ ﻣﯽ ﺗﻮاﻧﺪ ﺷﺎﻧﺲ ﻣﻮﻓﻘﯿﺖ ﺑﺎزه ﮔﺴﺘﺮده اي از ﭘﺮوژه ﻫﺎي ﻣﺨﺘﻠﻒ را‬
‫اﻓﺰاﯾﺶ دﻫﺪ‪.‬‬

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‫ﺗﻮﺳﻌﻪ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪PMBOK‬‬

‫ﺗﻮﺳﻌﻪ ﺣﻮزه ﮐﺎرﺑﺮدي زﻣﺎﻧﯽ ﻻزم اﺳﺖ ﮐﻪ‪:‬‬


‫ﭘﺬﯾﺮش و ﺗﻮاﻓﻖ ﻋﻤﻮﻣﯽ از داﻧﺶ و ﻓﻌﺎﻟﯿﺖ ﻫﺎ ﺑﺮاي ﯾﮏ ﮔﺮوه ﺧﺎص از ﭘﺮوژه‬
‫ﻫﺎ در ﯾﮏ ﺣﻮزه ﮐﺎرﺑﺮدي وﺟﻮد دارد‪.‬‬

‫ﺗﻮﺳﻌﻪ ﺣﻮزه ﮐﺎرﺑﺮدي ﺑﯿﺎﻧﮕﺮ ‪:‬‬


‫ﺟﻨﺒﻪ ﻫﺎي ﻣﻨﺤﺼﺮ ﺑﻪ ﻓﺮد و ﻋﻤﻮﻣﯽ ﻣﺤﯿﻂ ﭘﺮوژه اﺳﺖ ﮐﻪ ﺗﯿﻢ ﻣﺪﯾﺮﯾﺖ‬
‫ﭘﺮوژه ﺑﺎﯾﺪ ﺑﺮاي ﻣﺪﯾﺮﯾﺖ ﮐﺎراﻣﺪ و اﺛﺮﺑﺨﺶ ﭘﺮوژه از آﻧﻬﺎ آﮔﺎه ﺑﺎﺷﺪ‪.‬‬
‫داﻧﺶ و ﻓﻌﺎﻟﯿﺖ ﻫﺎي ﻋﻤﻮﻣﯽ ﮐﻪ اﮔﺮ ﺑﻪ ﮐﺎر ﮔﺮﻓﺘﻪ ﺷﻮﻧﺪ ﮐﺎراﯾﯽ و اﺛﺮﺑﺨﺸﯽ‬
‫ﭘﺮوژه را ﺑﻬﺒﻮد ﻣﯽ دﻫﻨﺪ‪.‬‬

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PMBOK ‫ﺗﻮﺳﻌﻪ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

•Construction Extension PMBOK


•Government Extension PMBOK
•Automotive Extension PMBOK
•Defense Extension PMBOK

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪Construction Extension PMBOK‬‬

‫ﻫﺪف‪:‬‬
‫ﺑﻬﺒﻮد ﮐﺎراﯾﯽ و اﺛﺮﺑﺨﺸﯽ ﻣﺪﯾﺮﯾﺖ ﭘﺮوژه ﻫﺎي اﺣﺪاث‬
‫اراﺋﻪ ﻣﻮارد ﻗﺎﺑﻞ اﺳﺘﻔﺎده در ﭘﺮوژه ﻫﺎي اﺣﺪاث ﮐﻪ در ‪ PMBOK‬اراﺋﻪ ﻧﺸﺪه‬
‫اﺳﺖ‪.‬‬
‫وﯾﮋﮔﯽ ﻫﺎي ﭘﺮوژه ﻫﺎي اﺣﺪاث‬
‫در ﺑﯿﺸﺘﺮ ﻣﻮارد ﺑﺎ ﺗﻔﺎوت ﻫﺎي ﺟﻐﺮاﻓﯿﺎﯾﯽ و روﯾﺪادﻫﺎي ﻃﺒﯿﻌﯽ ﺳﺮ و ﮐﺎر داﺷﺘﻪ و‬
‫ﺗﺎﺛﯿﺮ ﻗﺎﺑﻞ ﻣﻼﺣﻈﻪ اي ﺑﺮ ﻣﺤﯿﻂ دارد‪.‬‬
‫اﻏﻠﺐ ﺑﺎ ﺗﯿﻤﯽ از ﻣﺘﺨﺼﺼﯿﻦ دﯾﺴﯿﭙﻠﯿﻦ ﻫﺎي ﻃﺮاﺣﯽ و اﺟﺮا ﺳﺮوﮐﺎر دارﻧﺪ‪.‬‬
‫در دﻧﯿﺎي اﻣﺮوز ﺑﺎ ذي ﻧﻔﻌﺎن ﻣﺘﻌﺪدي ﻣﺤﺼﻮﺻﺎ ﺟﺎﻣﻌﻪ و ﮔﺮوه ﻫﺎي ﻣﺤﯿﻂ زﯾﺴﺖ‬
‫در ﮔﯿﺮ ﻫﺴﺘﻨﺪ‪.‬‬
‫اﻏﻠﺐ ﺑﻪ ﻣﻘﺪار زﯾﺎدي ﻣﻮاد و اﺑﺰارﻫﺎي ﻓﯿﺰﯾﮑﯽ ﺑﺮاي اﺳﺘﻔﺎده از اﯾﻦ ﻣﻮاد ﻧﯿﺎز دارﻧﺪ‪.‬‬

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Construction Extension PMBOK ‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪Government Extension PMBOK‬‬

‫ﻫﺪف‪:‬‬
‫ﺑﻬﺒﻮد ﮐﺎراﯾﯽ و اﺛﺮﺑﺨﺸﯽ ﻣﺪﯾﺮﯾﺖ ﭘﺮوژه ﻫﺎي دوﻟﺘﯽ‬
‫ﺑﮏ ﺑﻬﺒﻮد ﮐﻮﭼﮏ ﻣﻨﺎﻓﻊ زﯾﺎدي ﺑﺮاي ذي ﻧﻔﻌﺎن در ﺑﺮ دارد‪.‬‬

‫وﯾﮋﮔﯽ ﻫﺎي ﭘﺮوژه ﻫﺎي دوﻟﺘﯽ‬


‫ﺑﻮﺳﯿﻠﻪ دوﻟﺖ ﻫﺎي ﻣﻨﺘﺨﺐ ﮐﻨﺘﺮل ﻣﯽ ﺷﻮﻧﺪ‪.‬‬
‫ﺳﺮﻣﺎﯾﻪ اﻧﻬﺎ از ﻃﺮﯾﻖ ﻣﺎﻟﯿﺎت ﻫﺎي اﺟﺒﺎري و ﺳﺎﯾﺮ درآﻣﺪ ﻫﺎي دوﻟﺖ ﺗﺎﻣﯿﻦ ﻣﯽ‬
‫ﺷﻮد‪.‬‬

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪Automotive Extension PMBOK‬‬

‫ﻫﺪف اﺳﺘﺎﻧﺪارد‬
‫•ﺗﻬﯿﻪ ﻣﺒﻨﺎي داﻧﺶ ﻣﺪﯾﺮﯾﺖ ﭘﺮوژه ﺻﻨﻌﺖ اﺗﻮﻣﺒﯿﻞ ﺳﺎزي ﺑﺮاي ﻫﻤﻪ اﻋﻀﺎ زﻧﺠﯿﺮه‬
‫ﺗﺎﻣﯿﻦ و اراﺋﻪ آن ﺑﻪ‬
‫•ﻧﺤﻮي ﮐﻪ ﻫﻤﻪ ﺷﺮﮐﺖ ﻫﺎ ﺑﺘﻮاﻧﻨﺪ از آن ﺑﺮاي ﺑﻬﺒﻮد ﮐﺎراﯾﯽ و اﺛﺮﺑﺨﺸﯽ در ﺗﺤﻮﯾﻞ‬
‫ﻣﺤﺼﻮل اﺳﺘﻔﺎده ﮐﻨﻨﺪ‪.‬‬
‫•ﺗﻬﯿﻪ ﯾﮏ اﺳﺘﺎﻧﺪارد ﮐﻪ در ﺻﻨﺎﯾﻊ ﺧﻮدرو ﺳﺎزي ﺟﻬﺎن ﻗﺎﺑﻞ اﺳﺘﻔﺎده ﺑﺎﺷﺪ‪.‬‬

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪Automotive Extension PMBOK‬‬

‫ﻣﺸﺨﺼﺎت اﺳﺘﺎﻧﺪارد‬
‫‪v‬ﭘﯿﭽﯿﺪﮔﯽ زﯾﺎد ﺻﻨﻌﺖ اﺗﻮﻣﺒﯿﻞ)ﺗﻌﺪاد ﺳﯿﺴﺘﻢ ﻫﺎ‪ ،‬اﻧﺘﺨﺎب ﻫﺎ‪ ،‬ﺑﺨﺸﻬﺎ و‬
‫ﻣﻘﺮرات ﻓﻨﯽ و اﯾﻤﻨﯽ( ﻟﺰوم اﯾﺠﺎد داﻧﺶ در ﻣﻮرد اﯾﻨﮑﻪ اﯾﻦ ﺑﺨﺸﻬﺎ ﭼﮕﻮﻧﻪ ﺑﺎ‬
‫ﯾﮑﺪﯾﮕﺮ ﺗﻌﺎﻣﻞ دارﻧﺪ را اﻓﺰاﯾﺶ ﻣﯽ دﻫﺪ‪.‬‬
‫‪v‬ﺗﻌﺪاد زﯾﺎد ﻗﻄﻌﺎت در ﯾﮏ اﺗﻮﻣﺒﯿﻞ و ﭘﯿﭽﯿﺪﮔﯽ زﻧﺠﯿﺮه ﺗﺎﻣﯿﻦ‬
‫‪v‬ﻓﺮاﯾﻨﺪ ﺗﻮﺳﻌﻪ ﻣﺤﺼﻮﻻت ﺟﺪﯾﺪ ﺗﻮﻟﯿﺪ ﮐﻨﻨﺪﮔﺎن و ﻣﮑﺎن ﻫﺎي ﻣﺨﺘﻠﻒ ﺳﺎﺧﺖ‬
‫‪v‬اﯾﻦ اﺳﺘﺎﻧﺪارد ﻣﻄﺎﺑﻖ ﺑﺎ اﺳﺘﺎﻧﺪارد ‪ PMBOK‬ﺗﻬﯿﻪ و ﺳﺎﺧﺘﺎر ﺑﻨﺪي ﺧﻮاﻫﺪ‬
‫ﺷﺪ‬
‫‪v‬اﯾﻦ اﺳﺘﺎﻧﺪارد ﺑﺎﯾﺪ ﺑﺎ ﺳﺎﯾﺮ اﺳﺘﺎﻧﺪارد ﻫﺎي ‪ PMI‬ﻫﻤﺮاﺳﺘﺎ ﺑﺎﺷﺪ‪.‬‬

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪Practice Standard for Work Breakdown Structure‬‬

‫ﻫﺪﻑ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‪.:‬‬
‫ﺍﺭﺍﺋﻪ ﻳﻚ ﺷﺎﻟﻮﺩﻩ ﻋﻤﻮﻣﻲ ﺑﺮﺍﻱ ﺩﺭﻙ ﻣﻔﺎﻫﻴﻢ ﻭ ﻣﻨﺎﻓﻊ ‪ WBS‬ﻭ ﻳﻚ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬
‫ﻛﺎﺭﺑﺮﺩﻱ ﺑﺮﺍﻱ ‪ WBS‬ﺑﻪ ﻋﻨﻮﺍﻥ ﻳﻚ ﺍﺑﺰﺍﺭ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‪.‬‬
‫ﺗﺮﻏﻴﺐ ﺗﻴﻢ ﭘﺮﻭﮊﻩ ﺑﻪ ﺍﻳﺠﺎﺩ ‪ WBS‬ﻭ ﺩﺭ ﻧﺘﻴﺠﻪ ﺑﻬﺒﻮﺩ ﺑﺮﻧﺎﻣﻪ ﺭﻳﺰﻱ ﻭ ﻛﻨﺘﺮﻝ ﭘﺮﻭﮊﻩ‬
‫ﻫﺎ‪.‬‬
‫ﺍﻭﻟﻴﻦ ﻧﺴﺨﻪ ﺍﻳﻦ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﺩﺭ ﺳﺎﻝ ‪ ۲۰۰۱‬ﺍﺭﺍﺋﻪ ﺷﺪ‪.‬‬

‫ﺑﺎﺯﻧﮕﺮﻱ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﺍﺯ ﺁﻭﺭﻳﻞ ‪ ۲۰۰۳‬ﺷﺮﻭﻉ ﺷﺪﻩ ﻭ ﭘﻴﺶ ﺑﻴﻨﻲ ﻣﻲ ﺷﻮﺩ‬


‫ﺩﺭ ﺩﺳﺎﻣﺒﺮ ‪ ۲۰۰۵‬ﻧﺴﺨﻪ ﺟﺪﻳﺪ ﻣﻨﺘﺸﺮ ﺷﻮﺩ‪.‬‬

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪Configuration Management Practice Standard‬‬

‫ﺗﻌﺮﯾﻒ‪:‬‬
‫ﻣﺪﯾﺮﯾﺖ ﭘﯿﮑﺮه ﺑﻨﺪي ﯾﮏ ﻧﻈﺎم ﺷﻨﺎﺳﺎﯾﯽ و ﻣﮑﺘﻮب ﮐﺮدن ﻣﺸﺨﺼﺎت ﻓﯿﺰﯾﮑﯽ و‬
‫ﻋﻤﻠﮑﺮدي ﻣﺤﺼﻮل ﭘﺮوژه در ﻣﺮاﺣﻞ ﻣﺨﺘﻠﻒ ﺗﮑﻤﯿﻞ آن ﻣﯽ ﺑﺎﺷﺪ‪ .‬اﻫﺪاف‪:‬‬
‫ﺷﻨﺎﺳﺎﯾﯽ و ﻣﺴﺘﻨﺪ ﮐﺮدن ﻣﺸﺨﺼﺎت ﻣﺤﺼﻮل‬
‫ﮐﻨﺘﺮل ﺗﻐﯿﯿﺮات ‪ CIs‬و ﻣﺪارك ﻣﺮﺗﺒﻂ ﺑﺎ آﻧﻬﺎ‬
‫ﺗﺎﯾﯿﺪ ﺗﻄﺎﺑﻖ ﻣﺸﺨﺼﺎت‪ ،‬ﻧﻘﺸﻪ ﻫﺎ و ﺳﺎﯾﺮ اﻟﺰاﻣﺎت ﻗﺮارداد‪.‬‬

‫اﺳﺘﺎﻧﺪارد ﮐﺎرﺑﺮدي ‪ CM‬راﻫﻨﻤﺎﯾﯽ ﻫﺎﯾﯽ ﺑﺮاي ﻣﺪﯾﺮﯾﺖ ﭘﺮوژه و ﺗﯿﻢ ﭘﺮوژه ﺑﺮاي‬
‫اﯾﺠﺎد ﻓﺮاﯾﻨﺪ ﻣﺪﯾﺮﯾﺖ ﭘﯿﮑﺮه ﺑﻨﺪي در ﻃﻮل ﭼﺮﺧﻪ ﺣﯿﺎت ﭘﺮوژه اراﺋﻪ ﻣﯽ ﮐﻨﺪ‪ .‬اﯾﻦ‬
‫اﺳﺘﺎﻧﺪارد ﻣﺸﺨﺺ ﻣﯽ ﮐﻨﺪ ﮐﻪ ﻣﺪﯾﺮﯾﺖ ﭘﯿﮑﺮه ﺑﻨﺪي ﭼﯿﺴﺖ و ﭼﻪ ﻣﻮﻗﻊ‪ ،‬ﭼﺮا‪،‬‬
‫ﭼﮕﻮﻧﻪ در ﭘﺮوژه اﺟﺮا ﻣﯽ ﺷﻮد‪.‬‬

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪Project Manager Competency Development Framework‬‬

‫ﻫﺪﻑ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‪:‬‬
‫ﺍﺭﺍﻳﻪ ﺭﺍﻫﻨﻤﺎﻳﻲ ﻫﺎﻳﻲ ﺩﺭ ﻣﻮﺭﺩ ﻧﺤﻮﻩ ﻣﺪﻳﺮﻳﺖ ﺑﺮ ﺗﻮﺳﻌﻪ ﺣﺮﻓﻪ ﺍﻱ ﻣﺪﻳﺮﺍﻥ ﭘﺮﻭﮊﻩ‬

‫‪ PMCD‬ﺑﺮ ﺍﻳﻦ ﺍﺻﻞ ﺍﺳﺘﻮﺍﺭ ﺍﺳﺖ ﻛﻪ ﺷﺎﻳﺴﺘﮕﻲ ﻫﺎ ﺗﺎﺛﻴﺮ ﻣﺴﺘﻘﻴﻤﻲ ﺑﺮ ﻋﻤﻠﻜﺮﺩ ﺩﺍﺭﻧ‬

‫ﻣﻴﺰﺍﻥ ﺗﺎﺛﻴﺮ ﻣﺘﻔﺎﻭﺕ ﺑﻮﺩﻩ ﻭ ﺑﻪ ﻋﻮﺍﻣﻞ ﺯﻳﺮ ﺑﺴﺘﮕﻲ ﺩﺍﺭﺩ‪:‬‬


‫•ﻧﻮﻉ ﭘﺮﻭﮊﻩ‬
‫•ﻣﺸﺨﺼﺎﺕ ﭘﺮﻭﮊﻩ‬
‫•ﻣﻔﺎﻫﻴﻢ ﺳﺎﺯﻣﺎﻧﻲ‬

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Project Manager Competency Development Framework ‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪Practice Standard for Scheduling‬‬

‫ﻫﺪف‪ :‬اراﺋﻪ راﻫﻨﻤﺎﯾﯽ ﻫﺎﯾﯽ در ﻣﻮرد ﻧﺤﻮه ﺑﻪ ﮐﺎر ﮔﯿﺮي ﺗﮑﻨﯿﮏ زﻣﺎﻧﺒﻨﺪي در ﭘﺮوژه‬
‫ﻫﺎ اراﺋﻪ ﻣﯽ ﮐﻨﺪ‪.‬‬
‫ﻣﺸﺨﺼﺎت اﯾﻦ اﺳﺘﺎﻧﺪارد‪:‬‬
‫‪v‬اراﯾﻪ راﻫﻨﻤﺎﯾﯽ ﻫﺎﯾﯽ در ﻣﻮرد ﺗﻬﯿﻪ‪ ،‬اﺳﺘﻔﺎده و درك زﻣﺎﻧﺒﻨﺪي ﭘﺮوژه‬
‫‪v‬ﺑﺮ اﺳﺎس اﺳﺘﺎﻧﺪارد ‪ PMBOK‬ﻣﻔﺎﻫﯿﻢ و ﺗﮑﻨﯿﮏ ﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ زﻣﺎﻧﺒﻨﺪي‬
‫را ﺗﺸﺮﯾﺢ ﻣﯽ ﮐﻨﺪ‪.‬‬
‫‪v‬ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ زﻣﺎﻧﺒﻨﺪي را ﺗﺸﺮﯾﺢ ﻣﯽ ﮐﻨﺪ‪.‬‬
‫‪v‬ﺑﻪ ﻃﻮرﺷﻔﺎف‪ ،‬ﮐﺎﻣﻞ‪ ،‬ﻣﺨﺘﺼﺮزﻣﺎﻧﺒﻨﺪي ﭘﺮوژه را ﺗﻌﺮﯾﻒ‪ ،‬اﯾﺠﺎد و ﻧﮕﻬﺪاري‬
‫ﻧﻤﺎﯾﺪ‪.‬‬
‫‪v‬اﻃﻼﻋﺎﺗﯽ را اراﯾﻪ ﻣﯽ ﮐﻨﺪ ﮐﻪ ﺑﻪ ﻃﻮر ﮔﺴﺘﺮده در ﺟﺎﻣﻌﻪ ﻣﺪﯾﺮﯾﺖ ﭘﺮوژه‬
‫ﭘﺬﯾﺮﻓﺘﻪ ﺷﺪه اﺳﺖ‪.‬‬

‫زﻣﺎن اﻧﺘﺸﺎر اﺳﺘﺎﻧﺪارد‪ :‬دﺳﺎﻣﺒﺮ ‪2005‬‬

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪Program/Portfolio Management Standard‬‬

‫ﺗﻌﺮﯾﻒ ‪:‬‬
‫‪ Portfolio‬ﻋﺒﺎرت اﺳﺖ از ﻣﺠﻤﻮﻋﻪ اي از ﭘﺮوژه ﻫﺎ‪ ،‬ﻃﺮح ﻫﺎ و ﺳﺎﯾﺮ ﮐﺎرﻫﺎي‬
‫ﻣﺮﺗﺒﻂ ﮐﻪ ﺑﺮاي ﺗﺴﻬﯿﻞ ﻣﺪﯾﺮﯾﺖ اﺛﺮ ﺑﺨﺶ ﮐﺎرﻫﺎ و دﺳﺘﯿﺎﺑﯽ ﺑﻪ اﻫﺪاف‬
‫اﺳﺘﺮاﺗﮋﯾﮏ ﮔﺮوه ﺑﻨﺪي ﺷﺪه اﻧﺪ‪.‬‬
‫‪v‬ﻃﺮح ﻫﺎ و ﭘﺮوژه ﻫﺎ در ﯾﮏ ‪ Portfolio‬ﻟﺰوﻣﺎ ﺑﺎ ﻫﻢ ﻣﺮﺗﺒﻂ ﻧﯿﺴﺘﻨﺪ‪.‬‬

‫اﻫﺪاف ‪:Portfolio Management‬‬


‫‪v‬ﻣﺎﮐﺰﯾﻤﻢ ﮐﺮدن ارزش ‪ Portfolio‬از ﻃﺮﯾﻖ ﺑﺮرﺳﯽ دﻗﯿﻖ ﻃﺮح ﻫﺎ و ﭘﺮوژه ﻫﺎ ي‬
‫ﮐﺎﻧﺪﯾﺪ ﺑﺮاي ورود ﺑﻪ ‪ Portfolio‬و ﺣﺬف ﭘﺮوژه ﻫﺎﯾﯽ ﮐﻪ اﻫﺪاف اﺳﺘﺮاﺗﮋﯾﮏ‬
‫‪ Portfolio‬را ﺗﺎﻣﯿﻦ ﻧﻤﯽ ﮐﻨﻨﺪ‪.‬‬
‫‪v‬اﯾﺠﺎد ﺗﻌﺎدل در ‪ Portfolio‬از ﻃﺮﯾﻖ اﻓﺰاﯾﺶ و ﮐﺎﻫﺶ ﺳﺮﻣﺎﯾﻪ ﺟﻬﺖ اﺳﺘﻔﺎده‬
‫ﺻﺤﯿﺢ از ﻣﻨﺎﺑﻊ‬

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Program/Portfolio Management Standard ‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

: ‫ﺗﻌﺮﯾﻒ‬
‫ ﻋﺒﺎرت اﺳﺖ از ﻣﺠﻤﻮﻋﻪ اي از ﭘﺮوژه ﻫﺎي ﺑﻪ ﻫﻢ ﻣﺮﺗﺒﻂ ﮐﻪ ﺟﻬﺖ‬Program
‫دﺳﺘﯿﺎﺑﯽ ﺑﻪ ﻣﻨﺎﻓﻊ ﺑﻪ ﺻﻮرت ﮔﺮوﻫﯽ ﻣﺪﯾﺮﯾﺖ ﻣﯽ ﺷﻮﻧﺪ‬

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪Program/Portfolio Management Standard‬‬

‫‪v‬ﺗﻔﺎوﺗﯽ ﺑﯿﻦ ‪ Program ، Project‬و ‪ Portfolio‬وﺟﻮد ﻧﺪارد‪.‬‬


‫‪v‬ﺑﯿﻦ ‪ Project‬و ‪ Program‬ﺗﻔﺎوت وﺟﻮد دارد وﻟﯽ ‪Portfolio Management‬‬
‫ﺷﺒﯿﻪ ‪ Program Management‬اﺳﺖ‪.‬‬
‫‪v‬ﺑﺎ ﺗﻌﺮﯾﻒ ‪ PMBOK‬ﻣﻮاﻓﻘﻨﺪ وﻟﯽ ‪ Portfolio Management‬را ﺑﻪ دو ﻗﺴﻤﺖ‬
‫ﺗﻘﺴﯿﻢ ﻣﯽ ﮐﻨﻨﺪ‪.‬‬
‫‪ :Tactical Portfolio Managementv‬ﻫﻤﺎن ‪Program‬‬
‫‪ Management‬اﺳﺖ ﺑﺎ اﯾﻦ ﺗﻔﺎوت ﮐﻪ ﻣﻤﮑﻦ اﺳﺖ ﭘﺮوژه ﻫﺎ ﺑﺎ ﻫﻢ ﻣﺮﺗﺒﻂ‬
‫ﻧﺒﺎﺷﻨﺪ‪.‬‬
‫‪:Strategic Portfolio Managementv‬در ﯾﮏ ﺳﻄﺢ ﺑﺎﻻﺗﺮ در ﺳﺎزﻣﺎن ﮐﻪ‬
‫ﺑﺎ ﺗﺼﯿﻤﯿﻢ ﮔﯿﺮي در ﻣﻮرد اﯾﻨﮑﻪ آﯾﺎ ﭘﺮوژه ﻫﺎ و ﺑﺮﻧﺎﻣﻪ ﻫﺎي اﻧﺘﺨﺎب ﺷﺪه ﺑﺮاي‬
‫اﺟﺮا ﺑﺎ اﺳﺘﺮاﺗﮋي ﻫﺎي ﺳﺎزﻣﺎن ﻫﻤﺮاﺳﺘﺎ ﻣﯽ ﺑﺎﺷﻨﺪ ﺳﺮ و ﮐﺎر دارﻧﺪ‪.‬‬

‫ﺗﺎرﯾﺦ اﻧﺘﺸﺎر‪ :‬ژوﺋﻦ ‪2005‬‬

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪Organizational Project Management Maturity Model‬‬

‫ﻫﺪف ‪:‬‬
‫اراﺋﻪ ﯾﮏ روﺷﯽ ﺑﺮاي ﺳﺎزﻣﺎﻧﻬﺎ ﺟﻬﺖ درك و اﻧﺪازه ﮔﯿﺮي ﺳﻄﺢ ﺑﻠﻮغ در ﻣﻘﺎﯾﺴﻪ ﺑﺎ‬
‫ﯾﮏ ﻣﺠﻤﻮﻋﻪ ﺟﺎﻣﻊ و ﮔﺴﺘﺮده از ﺗﺠﺎرب‪.‬‬
‫‪ OPM3‬ﻫﻤﭽﻨﯿﻦ ﺑﻪ ﺳﺎزﻣﺎن ﻫﺎﯾﯽ ﮐﻪ ﻣﯽ ﺧﻮاﻫﻨﺪ ﺑﻠﻮغ ﺳﺎزﻣﺎﻧﯽ ﻣﺪﯾﺮﯾﺖ ﭘﺮوژه‬
‫ﺧﻮد را اﻓﺰاﯾﺶ دﻫﻨﺪ ﮐﻤﮏ ﻣﯽ ﮐﻨﻨﺪ‪.‬‬

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Organizational Project Management Maturity Model ‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

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PMCD& OPM3 ‫ﺭﺍﺑﻄﻪ‬

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‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪Practice Standard for Earned Value Management‬‬

‫ﻣﺪﯾﺮﯾﺖ ارزش ﺣﺎﺻﻠﻪ ﺳﯿﺴﺘﻤﯽ ﺑﺮاي ﯾﮑﭙﺎرﭼﻪ ﮐﺮدن ﻣﺪﯾﺮﯾﺖ ﻣﺤﺪوده‪ ،‬زﻣﺎن و‬
‫ﻫﺰﯾﻨﻪ ﭘﺮوژه اراﺋﻪ ﮐﺮده و ﺑﻪ ﺳﻮاﻻت زﯾﺮ ﺟﻮاب ﻣﯽ دﻫﺪ‪:‬‬
‫آﯾﺎ ﭘﺮوژه از زﻣﺎﻧﺒﻨﺪي ﺟﻠﻮﺗﺮ ﯾﺎ ﻋﻘﺐ ﺗﺮ اﺳﺖ؟‬
‫زﻣﺎن اﺗﻤﺎم ﭘﺮوژه ﮐﯽ ﺧﻮاﻫﺪ ﺑﻮد؟‬
‫آﯾﺎ ﭘﺮوژه ﺑﺎﻻﺗﺮ ﯾﺎ ﭘﺎﯾﯿﻦ ﺗﺮ از ﺑﻮدﺟﻪ ﻣﺼﻮب اﺳﺖ؟‬
‫ﭘﺮوژه ﭼﻪ ﻣﻘﺪار ﺑﺎﻻﺗﺮ ﯾﺎ ﭘﺎﯾﯿﻦ ﺗﺮ از ﺑﻮدﺟﻪ ﻣﺼﻮب اﺳﺖ؟‬
‫ﻫﺰﯾﻨﻪ ﮐﺎرﻫﺎي ﺑﺎﻗﯿﻤﺎﻧﺪه ﭘﺮوژه ﺟﻪ ﻣﻘﺪار اﺳﺖ؟‬
‫ﻫﺰﯾﻨﻪ ﮐﻞ ﭘﺮوژه ﭼﻪ ﻣﻘﺪار ﺧﻮاﻫﺪ ﺑﻮد؟‬

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‫ﻓﺮﺁﻳﻨﺪﻫﺎﻱ‬
‫ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

(PMBOK 2004 ‫)ﺑﺮ ﺍﺳﺎﺱ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

A Guide to the Project Management Body Of Knowledge

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‫ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

‫ﻛﺎﺭﺑﺮﻱ‬
‫ﺩﺍﻧﺶ‬
‫ﻣﺪﻳﺮﻋﺎﻣﻞ‬
‫ﻣﻬﺎﺭﺕ‬
‫ﻣﺪﻳﺮ ﭘﺮﻭﮊﻩ‬
‫ﻣﺴﺆﻭﻝ ﺗﺤﻮﻳﻞ ﭘﺮﻭﮊﻩ ﻭ‬ ‫ﺍﺑﺰﺍﺭ‬
‫ﻛﺎﺭﻫﺎﻱ ﻏﻴﺮﺭﻭﺗﻴﻦ‬
‫ﻓﻦ )ﺗﻜﻨﻴﻚ(‬
‫ﻣﺪﻳﺮﻋﻤﻠﻴﺎﺗﻲ ) ﺗﺪﺍﺭﻛﺎﺕ ‪ ،‬ﻣﻬﻨﺪﺳﻲ ﻭ ‪(...‬‬
‫ﻣﺴﺆﻭﻝ ﻛﺎﺭﻫﺎﻱ ﺭﻭﺗﻴﻦ‬ ‫ﺑﺮﺍﻱ ﺭﺳﻴﺪﻥ ﺑﻪ‬
‫ﻫﺪﻑﻫﺎﻱ ﭘﺮﻭﮊﻩ‬

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‫ﻗﻠﻤﺮﻭ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

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‫ﻣﻬﺎﺭﺕ ﻫﺎﯼ ﺍﺻﻠﯽ ﻣﺪﻳﺮﻳﺖ ﻋﻤﻮﻣﯽ‬

‫‪ v‬ﺭﻫﺒﺮﯼ‬
‫‪ v‬ﺍﺭﺗﺒﺎﻃﺎﺕ‬
‫‪ v‬ﻣﺬﺍﮐﺮﻩ‬
‫‪ v‬ﺣﻞ ﻣﺴﺌﻠﻪ‬
‫‪ v‬ﺗﺎﺛﻴﺮﺍﺕ ﺳﺎﺯﻣﺎﻧﯽ‬

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‫ﻃﺒﻘﻪ ﺑﻨﺪﻱ ﺩﺍﻧﺶ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

‫ﻣﺪﻳﺮﻳﺖ ﻣﻨﺎﺑﻊ ﺍﻧﺴﺎﻧﻲ‬ ‫•‬ ‫ﻣﺪﻳﺮﻳﺖ ﭼﺎﺭﭼﻮﺏ ﻓﻌﺎﻟﻴﺖﻫﺎ )ﻣﺤﺪﻭﺩﻩ ﻛﺎﺭ(‬ ‫•‬
‫ﻣﺪﻳﺮﻳﺖ ﺍﺭﺗﺒﺎﻃﺎﺕ‬ ‫•‬ ‫ﻣﺪﻳﺮﻳﺖ ﺯﻣﺎﻥ‬ ‫•‬
‫ﻣﺪﻳﺮﻳﺖ ﺭﻳﺴﻚ‬ ‫•‬ ‫ﻣﺪﻳﺮﻳﺖ ﻫﺰﻳﻨﻪ‬ ‫•‬
‫ﻣﺪﻳﺮﻳﺖ ﺗﺪﺍﺭﻛﺎﺕ)ﺗﺎﻣﻴﻦ(‬ ‫•‬ ‫• ﻣﺪﻳﺮﻳﺖ ﻳﻜﭙﺎﺭﭼﮕﻲ‬ ‫ﻣﺪﻳﺮﻳﺖ ﻛﻴﻔﻴﺖ‬ ‫•‬

‫ﺯﻣﺎﻥ‬ ‫ﻫﺰﻳﻨﻪ‬
‫ﻣﺤﺪﻭﺩﻩ‬

‫ﻳﻜﭙﺎﺭﭼﮕﻲ‬
‫ﺗﺪﺍﺭﻛﺎﺕ‬ ‫ﻛﻴﻔﻴﺖ‬

‫ﺭﻳﺴﻚ‬ ‫ﻣﻨﺎﺑﻊ ﺍﻧﺴﺎﻧﻲ‬


‫ﺍﺭﺗﺒﺎﻃﺎﺕ‬

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‫ﻣﺤﺪﻭﺩﻩ ﻛﺎﺭ‬
‫ﻛﻴﻔﻴﺖ‬
‫ﺯﻣﺎﻥ‬

‫ﺑﺮﻧﺎﻣﻪ‬ ‫ﺍﺭﺗﺒﺎﻃﺎﺕ‬

‫ﺟﺎﻣﻊ‬ ‫ﺗﺪﺍﺭﻛﺎﺕ‬
‫ﻫﺰﻳﻨﻪ‬
‫ﺭﻳﺴﻚ‬

‫ﻣﻨﺎﺑﻊ ﺍﻧﺴﺎﻧﻲ‬

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‫ﺩﻭﺭﺍﻥ ﭼﺎﺭﮔﺎﻧﻪ ﭘﺮﻭﮊﻩ‬
‫‪100%‬‬

‫ﭘﻴﻤﺎﻥﻫﺎﻱ ﺍﺻﻠﻲ‬ ‫ﺗﻜﻤﻴﻞ ﻭ‬


‫ﺗﺤﻮﻳﻞ‬
‫ﺍﻧﺠﺎﻡ‬
‫‪Go‬‬
‫ﻭ ﻛﻨﺘﺮﻝ‬
‫ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ‬
‫ﻣﻄﺎﻟﻌﺎﺕ‬
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PMBOK ‫ﺭﻭﻳﮑﺮﺩ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

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‫ﺗﻌﺎﻣﻞ ﺑﻴﻦ ﮔﺮﻭﻩﻫﺎﻱ ﻓﺮﺁﻳﻨﺪﻱ‬
‫ﺷﺮﻭﻉ‬
‫ﻣﺠﻮﺯ ﻭ‬
‫ﻓﺮﺁﻳﻨﺪﻫﺎﻱ‬ ‫ﺍﺧﺘﻴﺎﺭ‬ ‫ﻓﺮﺁﻳﻨﺪﻫﺎﻱ‬
‫ﺁﻏﺎﺯﻳﻦ‬

‫ﺤﻮﻻ ﺎ ﻭ‬
‫ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ‬

‫ﻪﻫ‬
‫ﺕ‬
‫ﺗ ﻧ ﺎﻣ‬
‫ﺑﺮ‬
‫ﺗﻐ‬
‫ﻴ ﻴﺮ‬
‫ﺍﺕ‬ ‫ﻓﺮﺁﻳﻨﺪﻫﺎﻱ‬
‫ﻭﺿﻌﻴﺖ‬
‫ﻓﺮﺁﻳﻨﺪﻫﺎﻱ‬
‫ﺍﺟﺮﺍﻳﻲ‬
‫ﻛﻨﺘﺮﻟﻲ‬ ‫ﺭﺍﻫﻨﻤﺎﻳﻲ‬
‫ﺖ‬
‫ﺪ ﺍﻳ‬

‫ﻓﺮﺁﻳﻨﺪﻫﺎﻱ‬
‫ﻫ‬

‫ﺗﻮﻟﻴﺪ‬
‫ﺍﺧﺘﺘﺎﻡ‬

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‫ﻧﻤﻮﻧﻪ ﭼﺮﺧﻪ ﺣﻴﺎﺕ ﭘﺮﻭﮊﻩ‬

‫ﺁﻏﺎﺯﻳﻦ‬ ‫ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ‬ ‫ﺍﺟﺮﺍﺀ‬ ‫ﺗﺤﻮﻳﻞ‬


‫ﺣﺠﻢ ﻓﻌﺎﻟﻴﺖﻫﺎ‬

‫‪ .1‬ﺍﻫﺪﺍﻑ‬ ‫‪ .1‬ﺯﻣﺎﻧﺒﻨﺪﻱ‬ ‫‪ .1‬ﮔﺰﺍﺭﺷﺎﺕ ﻭﺿﻌﻴﺖ‬ ‫‪ .1‬ﺁﻣﻮﺯﺵ ﺑﻬﺮﻩﺑﺮﺩﺍﺭ‬


‫‪ .2‬ﻣﺸﺨﺼﺎﺕ‬ ‫‪ .2‬ﺑﻮﺩﺟﻪﺑﻨﺪﻱ‬ ‫‪ .2‬ﺗﻐﻴﻴﺮﺍﺕ‬ ‫‪ .2‬ﺍﻧﺘﻘﺎﻝ ﻣﺪﺍﺭﻙ ﻧﻬﺎﻳﻲ‬
‫‪ .3‬ﻓﻌﺎﻟﻴﺘﻬﺎ‬ ‫‪ .3‬ﻣﻨﺎﺑﻊ‬ ‫‪ .3‬ﻛﻴﻔﻴﺖ‬ ‫‪ .3‬ﺗﺮﺧﻴﺺ ﻣﻨﺎﺑﻊ‬
‫‪ .4‬ﻣﺴﺌﻮﻟﻴﺘﻬﺎ‬ ‫‪ .4‬ﺭﻳﺴﻚﻫﺎ‬ ‫‪ .4‬ﭘﻴﺶﺑﻴﻨﻲﻫﺎ‬ ‫‪ .4‬ﺛﺒﺖ ﺩﺍﻧﺶﺁﻣﻮﺧﺘﻪﻫﺎ‬
‫‪ .5‬ﺗﻴﻢ ﻭ ﮔﺮﻭﻩﻫﺎ‬ ‫‪ .5‬ﺍﺳﺘﺨﺪﺍﻡ‬

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EPC ‫ﭼﺮﺧﻪ ﺣﻴﺎﺕ ﭘﺮﻭﮊﻩ‬

Procurement

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‫ﺳﺎﺧﺘﺎﺭ ﺩﺍﻧﺶ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ‬

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PMBOK 2004 ‫ﻓﺮﺍﻳﻨﺪﻫﺎﻱ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﺩﺭ‬
Process Group Initiating Planning Executing Controlling Closing
Knowledge Area

Project Integration •Develop Project Charter •Project Plan Development •Project Plan Execution •Monitor & Control •Close Project
Management •Develop Project Scope Project Work
Statement •Integrated Change
Control

Project Scope •Initiation •Scope Planning •Scope Verification


Management •Scope Definition •Scope Control
•Create WBS

Project Time Management •Activity Definition •Schedule Control


•Activity Sequencing
•Activity Resource Estimating
•Activity Duration Estimating
•Schedule Development

Project Cost Management •Resource Planning •Cost Control


•Cost Estimating
•Cost Budgeting

Project Quality •Quality Planning •Quality Assurance •Quality Control


Management

Project Human Resource •Organizational Planning •Team Development •Manage Project Team
Management •Staff Acquisition

Project Communications •Communications Planning •Information Distribution •Performance Reporting •Administrative Closure
Management •Manage Stakeholders

Risk Project Management •Risk Management Planning •Risk Monitoring and


•Risk Identification Control
•Qualitative Risk Analysis
•Quantitative Risk Analysis
•Risk Response Planning

Project Procurement •Procurement Planning •Solicitation •Contract Administration •Contract Closeout


Management •Solicitation Planning •Source Selection

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‫ﻓﺮﺁﻳﻨﺪﻫﺎﻱ‬
‫ﻣﺪﻳﺮﻳﺖﭘﺮﻭﮊﻩ‬
‫ﺩﺭ‬
PMBOK
2004

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‫ﻣﺪﻳﺮﻳﺖ ﻣﺤﺪﻭﺩﻩ ﭘﺮﻭﮊﻩ‬

‫ﻓﺮﺍﻳﻨﺪﻫﺎﻱ ﻻﺯﻡ ﺑﺮﺍﻱ ﺍﻃﻤﻴﻨﺎﻥ ﺍﺯ ﺍﻳﻦﻛﻪ ﻫﻤﻪ ﻛﺎﺭﻫﺎﻱ ﻣﻮﺭﺩ‬


‫ﻧﻴﺎﺯ )ﻧﻪ ﻛﻢﺗﺮ‪ ,‬ﻧﻪ ﺑﻴﺶﺗﺮ( ﺑﺮﺍﻱ ﺍﻧﺠﺎﻡ ﻛﺎﻣﻞ ﭘﺮﻭﮊﻩ ﺩﺭ ﺩﺳﺘﻮﺭ ﻛﺎﺭ‬
‫ﮔﻨﺠﺎﻧﺪﻩ ﺷﺪﻩ‪ ,‬ﻭ ﺷﺎﻣﻞ ﺍﻳﻦ ﻓﺮﺍﻳﻨﺪﻫﺎﺳﺖ‪:‬‬
‫‪Scope Planning‬‬ ‫‪ -۱‬ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﻣﺤﺪﻭﺩﻩ ﭘﺮﻭﮊﻩ‬
‫‪Scope Definition‬‬ ‫‪-۲‬ﺗﺸﺮﻳﺢ ﻣﺤﺪﻭﺩﻩ ﭘﺮﻭﮊﻩ‬
‫‪Create WBS‬‬ ‫‪ -۳‬ﺧﻠﻖ ﺳﺎﺧﺘﺎﺭ ﺷﮑﺴﺖ ﮐﺎﺭ‬ ‫‪2004‬‬
‫‪Ver.‬‬

‫‪Scope Verification‬‬ ‫‪ -٤‬ﻭﺍﺭﺳﻲ ﻣﺤﺪﻭﺩﻩ ﻛﺎﺭ‬


‫‪Scope Control‬‬ ‫‪ -٥‬ﻛﻨﺘﺮﻝ ﻣﺤﺪﻭﺩﻩ ﭘﺮﻭﮊﻩ‬

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‫ﻣﺪﻳﺮﻳﺖ ﺯﻣﺎﻥ ﭘﺮﻭﮊﻩ‬

‫ﻓﺮﺍﻳﻨﺪﻫﺎﻱ ﻻﺯﻡ ﺑﺮﺍﻱ ﺍﻃﻤﻴﻨﺎﻥ ﺍﺯ ﺍﻧﺠﺎﻡ ﺑﻪﻫﻨﮕﺎﻡ ﭘﺮﻭﮊﻩ‬


Activity Definition ‫ ﺗﻌﺮﻳﻒ ﻓﻌﺎﻟﻴﺖﻫﺎ‬-۱
Activity Sequencing ‫ ﺭﺩﻩﺑﻨﺪﻱ ﻓﻌﺎﻟﻴﺖﻫﺎ‬-۲
Activity Resource Estimating ‫ ﺗﺨﻤﻴﻦ ﻣﻨﺎﺑﻊ ﻓﻌﺎﻟﻴﺖﻫﺎ‬-۳ 2004
Ver.

Activity Duration Estimating ‫ ﺑﺮﺁﻭﺭﺩ ﺯﻣﺎﻥ ﻫﺮﻓﻌﺎﻟﻴﺖ‬-۴


Schedule Development ‫ ﺗﺪﻭﻳﻦ ﺑﺮﻧﺎﻣﻪ ﺯﻣﺎﻥﺑﻨﺪﻱ‬-۵

Schedule Control ‫ﻛﻨﺘﺮﻝ ﺟﺪﻭﻝ ﺯﻣﺎﻥﺑﻨﺪﻱ‬

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‫ﻣﺪﻳﺮﻳﺖ ﻫﺰﻳﻨﻪ ﭘﺮﻭﮊﻩ‬

‫ﻓﺮﺍﻳﻨﺪﻫﺎﻱ ﻻﺯﻡ ﺑﺮﺍﻱ ﺍﻃﻤﻴﻨﺎﻥ ﺍﺯ ﺍﻧﺠﺎﻡ ﭘﺮﻭﮊﻩ ﺩﺭ‬


‫ﭼﺎﺭﭼﻮﺏ ﺑﻬﺎﻱ ﺗﻌﻴﻴﻦﺷﺪﻩ‬

‫‪Cost Estimating‬‬ ‫ﺑﺮﺁﻭﺭﺩ ﻫﺰﻳﻨﻪ‬


‫‪Cost Budgeting‬‬ ‫ﺑﻮﺩﺟﻪﺑﻨﺪﻱ ﻫﺰﻳﻨﻪ‬

‫‪Cost Control‬‬ ‫ﻛﻨﺘﺮﻝ ﻫﺰﻳﻨﻪ‬

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‫ﻣﺪﻳﺮﻳﺖ ﻛﻴﻔﻴﺖ ﭘﺮﻭﮊﻩ‬

‫ﻓﺮﺍﻳﻨﺪﻫﺎﻳﻲ ﻛﻪ ﺑﺎ ﺍﺟﺮﺍﻱ ﺁﻥﻫﺎ ﺍﻃﻤﻴﻨﺎﻥ ﺣﺎﺻﻞ ﻣﻲﺷﻮﺩ‬


‫ﭘﺮﻭﮊﻩ ﻧﻴﺎﺯﻫﺎﻱ ﻛﻴﻔﻲ ﺗﻌﺮﻳﻒ ﺷﺪﻩ ﺭﺍ ﺑﺮﺁﻭﺭﺩﻩ ﻣﻲﻛﻨﺪ‬

‫ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﺑﺮﺍﻱ ﻛﻴﻔﻴﺖ ‪Quality Planning‬‬

‫ﺗﻀﻤﻴﻦ ﻛﻴﻔﻴﺖ ‪Perform Quality Assurance‬‬

‫‪Perform Quality Control‬‬ ‫ﻛﻨﺘﺮﻝ ﻛﻴﻔﻴﺖ‬

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‫ﻣﺪﻳﺮﻳﺖ ﻣﻨﺎﺑﻊ ﺍﻧﺴﺎﻧﻲ ﭘﺮﻭﮊﻩ‬

‫ﻋﻠﻢ ﻭ ﻫﻨﺮ ﺭﻫﺒﺮﻱ ﻣﻨﺎﺑﻊ ﺍﻧﺴﺎﻧﻲ ﺩﺭ ﻃﻮﻝ ﻋﻤﺮ ﭘﺮﻭﮊﻩ‬


‫ﺑﺎ ﺑﻬﺮﻩﮔﻴﺮﻱ ﺍﺯ ﺩﺍﻧﺶ ﺍﺩﺍﺭﻱ ﻭ ﺭﻓﺘﺎﺭﺷﻨﺎﺳﻲ‬
‫ﺑﺮﺍﻱ ﺭﺳﻴﺪﻥ ﺑﻪ ﻫﺪﻑﻫﺎﻱ ﭘﺮﻭﮊﻩ ﻭ ﺧﺸﻨﻮﺩﻱ ﺍﻋﻀﺎﺀ ﭘﺮﻭﮊﻩ‬

‫‪Human Resource Planning‬‬ ‫ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﻣﻨﺎﺑﻊ ﺍﻧﺴﺎﻧﻲ‬


‫ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﺗﺸﮑﻴﻞ ﺗﻴﻢ ﻫﺎﯼ ﭘﺮﻭﮊﻩ‪Acquire Project Team‬‬

‫‪Develop Project Team‬‬ ‫ﭘﺮﻭﺭﺵ ﺗﻴﻢﻫﺎﻱ ﻣﻮﺭﺩ ﻧﻴﺎﺯ‬

‫‪Manage Project Team‬‬ ‫ﻣﺪﻳﺮﻳﺖ ﺗﻴﻢ ﻫﺎﯼ ﭘﺮﻭﮊﻩ‬ ‫‪2004‬‬


‫‪Ver.‬‬

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‫ﻣﺪﻳﺮﻳﺖ ﺍﺭﺗﺒﺎﻃﺎﺕ ﭘﺮﻭﮊﻩ‬

‫ﻓﺮﺍﻳﻨﺪﻫﺎﻱ ﻻﺯﻡ ﺑﺮﺍﻱ ﻛﺴﺐ ﺍﻃﻤﻴﻨﺎﻥ ﺍﺯ ﺗﻮﻟﻴﺪ‪ ,‬ﮔﺮﺩﺁﻭﺭﻱ‪ ,‬ﭘﺨﺶ‪,‬‬


‫ﻧﮕﻬﺪﺍﺭﻱ ﻭ ﭘﻴﺮﺍﻳﺶ ﺑﻪﻫﻨﮕﺎﻡ ﺍﻃﻼﻋﺎﺕ ﭘﺮﻭﮊﻩ‪.‬‬

‫ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﺑﺮﺍﻱ ﺍﺭﺗﺒﺎﻃﺎﺕ ‪Comunication Planning‬‬

‫‪Information Distribution‬‬ ‫ﭘﺨﺶ ﺍﻃﻼﻋﺎﺕ‬

‫‪Performance Reporting‬‬ ‫ﮔﺰﺍﺭﺵﻫﺎﻱ ﻋﻤﻠﻜﺮﺩ‬


‫‪Manage stakeholders‬‬ ‫ﻣﺪﻳﺮﻳﺖ ﺫﻳﻨﻔﻌﺎﻥ ﭘﺮﻭﮊﻩ‬ ‫‪2004‬‬
‫‪Ver.‬‬

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‫ﻣﺪﻳﺮﻳﺖ ﺭﻳﺴﻚ ﭘﺮﻭﮊﻩ‬

‫ ﻭﺍﻛﻨﺶ ﻭ ﻛﻨﺘﺮﻝ ﺭﻳﺴﻚ ﺑﺮﺍﻱ‬,‫ ﺗﺤﻠﻴﻞ‬,‫ﻓﺮﺍﻳﻨﺪﻫﺎﻱ ﺷﻨﺎﺳﺎﻳﻲ‬


‫ﻛﺎﻫﺶ ﺍﺣﺘﻤﺎﻝ ﭘﺪﻳﺪﺁﻳﻲ ﺧﻄﺮﺍﺕ ﻭ ﺁﺛﺎﺭ ﻣﻨﻔﻲ ﺁﻥﻫﺎ ﺑﺮ ﭘﺮﻭﮊﻩ‬
Risk Management Plan ‫ ﺑﺮﻧﺎﻣﻪ ﻣﺪﻳﺮﻳﺖ ﺭﻳﺴﻚ‬-۱
Risk Identification ‫ ﺷﻨﺎﺳﺎﻳﻲ ﺭﻳﺴﻚﻫﺎ‬-۲
Qualitative Risk Analysis ‫ﺗﺤﻠﻴﻞ ﻛﻴﻔﻲ ﺭﻳﺴﻚ‬-۳
Quantitative Risk Analysis ‫ﺗﺤﻠﻴﻞ ﻛﻤﻲ ﺭﻳﺴﻚ‬-۴
Risk Response Planning ‫ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﻭﺍﻛﻨﺶ ﺑﻪ ﺭﻳﺴﻚ‬-۵

Risk Monitoring & Control ‫ﻛﻨﺘﺮﻝ ﺭﻳﺴﻚ‬


2004
Ver.

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‫ﻣﺪﻳﺮﻳﺖ ﺗﺪﺍﺭﻛﺎﺕ)ﺗﺎﻣﻴﻦ( ﭘﺮﻭﮊﻩ‬

‫ﻓﺮﺍﻳﻨﺪﻫﺎﻱ ﺗﺪﺍﺭﻙ ﻛﺎﻻﻫﺎ ﻭ ﺧﺪﻣﺎﺕ ﻣﻮﺭﺩ ﻧﻴﺎﺯ ﭘﺮﻭﮊﻩ ﺍﺯ ﺑﻴﺮﻭﻥ‬


‫ﺳﺎﺯﻣﺎﻥ ﻣﺠﺮﻱ‬

Plan Purchase & Acquisition ‫ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﺳﻔﺎﺭﺵ ﺧﺮﻳﺪ‬


Plan Contracting ‫ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﺑﺴﺘﻦ ﭘﻴﻤﺎﻥ‬

Request Sellers Responses ‫ﺑﺮﮔﺰﺍﺭﻱ ﻣﻨﺎﻗﺼﻪﻫﺎ‬


Select Selers ‫ﮔﺰﻳﻨﺶ ﺑﺮﻧﺪﮔﺎﻥ‬
MF1
Contract Administation ‫ﺭﺍﻫﺒﺮﻱ ﭘﻴﻤﺎﻥ‬ 2004
Ver.

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Slide 62

MF1 2004 ‫ارﺳﺎل از ﻓﺮاﯾﻨﺪ اﺟﺮاﯾﯽ ﺑﻪ ﮐﻨﺘﺮﻟﯽ در وﯾﺮاﯾﺶ‬


Majid Farahani, 3/3/2005

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‫ﻣﺪﻳﺮﻳﺖ ﻳﮑﭙﺎﺭﭼﮕﯽ ﭘﺮﻭﮊﻩ‬

‫ﻓﺮﺍﻳﻨﺪﻫﺎﻱ ﻻﺯﻡ ﺑﺮﺍﻱ ﻛﺴﺐ ﺍﻃﻤﻴﻨﺎﻥ ﺍﺯ ﺍﻳﻦﻛﻪ‪:‬‬


‫ﺍﺟﺰﺍﻱ ﮔﻮﻧﺎﮔﻮﻥ ﭘﺮﻭﮊﻩ‪ ,‬ﺁﻥﮔﻮﻧﻪ ﻛﻪ ﺑﺎﻳﺪﻭﺷﺎﻳﺪ ﻫﻤﺎﻫﻨﮓ ﺷﺪﻩ ﺍﺳﺖ‬
‫‪Develop Project Charter‬‬ ‫ﺗﺪﻭﻳﻦ ﻣﻨﺸﻮﺭ ﭘﺮﻭﮊﻩ‬ ‫‪MF3‬‬
‫‪2004‬‬
‫ﺗﺪﻭﻳﻦ ﺑﻴﺎﻧﻴﻪ ﻣﺤﺪﻭﺩﻩ ﮐﺎﺭ ﭘﺮﻭﮊﻩ‪Develop Project Scope Statement‬‬ ‫‪Ver.‬‬

‫ﺗﺪﻭﻳﻦ ﺑﺮﻧﺎﻣﻪ ﻣﺪﻳﺮﻳﺖ ﺟﺎﻣﻊ ﭘﺮﻭﮊﻩ ‪Develop Project Management‬‬


‫‪Plan‬‬
‫ﻣﺪﻳﺮﻳﺖ ﻭ ﺭﻫﺒﺮﯼ ﺍﺟﺮﺍﻱ ﺑﺮﻧﺎﻣﻪ‪Direct & Manage Project Execution‬‬

‫ﻧﻈﺎﺭﺕ ﻭ ﮐﻨﺘﺮﻝ ﺑﺮ ﮐﺎﺭ ﭘﺮﻭﮊﻩ ‪Monitor & Control the Project Work‬‬ ‫‪2004‬‬
‫‪MF2‬‬

‫‪Integrated Change Control‬‬ ‫ﮐﻨﺘﺮﻝ ﻳﮑﭙﺎﺭﭼﻪ ﺗﻐﻴﻴﺮﺍﺕ‬ ‫‪Ver.‬‬

‫‪Close Project‬‬ ‫ﺧﺎﺗﻤﻪ ﭘﺮﻭﮊﻩ‬

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Slide 63

MF2 ‫ﺗﻔﮑﯿﮏ ﺷﺪه ﺑﻪ دو ﻓﺮآﯾﻨﺪ ﻣﺠﺰا‬


Majid Farahani, 3/3/2005

MF3 ‫اﺿﺎﻓﻪ ﺷﺪه اﺳﺖ‬.


Majid Farahani, 3/3/2005

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‫ﻣﻬﻤﺘﺮﻳﻦ ﺗﻐﻴﻴﺮﺍﺕ ﺩﺭ ﻭﻳﺮﺍﻳﺶ ﺳﻮﻡ‪PMBOK 2004-‬‬

‫‪ -۱‬ﺍﺿﺎﻓﻪ ﺷﺪﻥ ﻣﻔﻬﻮﻡ ﻧﻈﺎﺭﺕ ‪ Monitoring‬ﺑﻪ ﻣﻔﻬﻮﻡ ﮐﻨﺘﺮﻝ ‪ Control‬ﺩﺭ ﻓﺮﺁﻳﻨﺪﻫﺎ‬


‫‪ -۲‬ﺑﺎ ﺍﺿﺎﻓﻪ ﺷﺪﻥ ﻓﺮﺁﻳﻨﺪﻫﺎﯼ ﺑﺮﺧﯽ ﻋﺮﺻﻪ ﻫﺎﯼ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ؛ ﻣﺠﻤﻮﻉ ﻓﺮﺁﻳﻨﺪﻫﺎﯼ ﺍﻳﻦ‬
‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﺍﺯ ﺗﻌﺪﺍﺩ ‪ ۳۹‬ﺩﺭ ﻭﻳﺮﺍﻳﺶ ﻗﺒﻠﯽ ﺑﻪ ﺗﻌﺪﺍﺩ ‪ ۴۴‬ﺩﺭ ﻭﻳﺮﺍﻳﺶ ﺣﺎﺿﺮ ﺍﻓﺰﺍﻳﺶ ﻳﺎﻓﺘﻪ‬
‫ﺍﺳﺖ ‪.‬ﻫﻤﭽﻨﻴﻦ ‪ ۱۴‬ﻓﺮﺁﻳﻨﺪ ﺗﻐﻴﻴﺮ ﻧﺎﻡ ﻭ ﻣﺤﺘﻮﯼ ﮐﻠﻲ ﺩﺍﺩﻩ ﺍﺳﺖ ‪.‬‬
‫‪ -۳‬ﺑﺎ ﺩﻭ ﺑﺮﺍﺑﺮ ﺷﺪﻥ ﻓﺮﺁﻳﻨﺪﻫﺎﯼ ﻣﺪﻳﺮﻳﺖ ﻳﮑﭙﺎﺭﭼﮕﯽ ﭘﺮﻭﮊﻩ ﺍﻳﻦ ﻣﺪﻳﺮﻳﺖ ﺑﻪ ﻣﻬﻤﺘﺮﻳﻦ ﻣﻬﺎﺭﺕ ﻭ‬
‫ﻭﻇﻴﻔﻪ ﻣﺪﻳﺮ ﺗﺒﺪﻳﻞ ﺷﺪﻩ ﺍﺳﺖ‪.‬‬
‫‪ -۳‬ﺩﺭ ﻓﺼﻞ ﺍﻭﻝ ﻣﻔﺼﻼ ﺑﻪ ﻣﻬﺎﺭﺗﻬﺎﯼ ﻣﺪﻳﺮﻳﺖ ﻋﻤﻮﻣﻲ ﻣﺪﻳﺮ ﭘﺮﻭﮊﻩ ﭘﺮﺩﺍﺧﺘﻪ ﺷﺪﻩ ﺍﺳﺖ‪.‬‬
‫‪ -۴‬ﺑﻪ ﻣﻔﺎﻫﻴﻤﯽ ﻫﻤﭽﻮﻥ ﺳﺎﺧﺘﺎﺭ ﺷﮑﺴﺖ ﮐﺎﺭ ؛ ﻣﻨﺸﻮﺭ ﭘﺮﻭﮊﻩ ﻭ ﺑﻴﺎﻧﻴﻪ ﺩﺳﺘﻮﺭ ﮐﺎﺭ ﭘﺮﻭﮊﻩ ﺑﻴﺸﺘﺮ‬
‫ﭘﺮﺩﺍﺧﺘﻪ ﺷﺪﻩ ﻭ ﺗﻬﻴﻪ ﻫﺮﻳﮏ ﺭﺍ ﺩﺭ ﻳﮏ ﻓﺮﺁﻳﻨﺪ ﺟﺪﻳﺪ ﻣﻮﺭﺩ ﺑﺤﺚ ﻭ ﺗﺎﮐﻴﺪ ﻗﺮﺍﺭ ﺩﺍﺩﻩ ﺍﺳﺖ‪.‬‬
‫‪ -۵‬ﺩﺭ ﻫﺮﻳﮏ ﺍﺯ ﻋﺮﺻﻪ ﻫﺎﯼ ‪ ۹‬ﮔﺎﻧﻪ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﻧﻘﺸﻪ ﺍﺭﺗﺒﺎﻁ ﻓﺮﺁﻳﻨﺪﻫﺎﯼ ﻣﺮﺑﻮﻃﻪ ﮐﺸﻴﺪﻩ‬
‫ﺷﺪﻩ ﻭ ﻳﮑﭙﺎﺭﭼﮕﯽ ﻓﺮﺁﻃﻨﺪﻫﺎ ﻧﺸﺎﻥ ﺩﺍﺩﻩ ﺷﺪﻩ ﺍﺳﺖ‪.‬‬
‫‪ -۶‬ﺑﺤﺚ ﻫﺎﯼ ﺟﺪﻳﺪ ﻫﻤﭽﻮﻥ ﺗﮑﻨﻴﮏ ﺍﺭﺯﺵ ﺍﻓﺰﻭﺩﻩ ؛ ﺳﺎﺧﺘﺎﺭ ﺷﮑﺴﺖ ﺭِﻳﺴﮏ ﻭ ‪ ...‬ﻣﻔﺼﻼ ﺩﺭ‬
‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﺍﺿﺎﻓﻪ ﻭ ﺗﻮﺿﻴﺢ ﺩﺍﺩﻩ ﺷﺪﻩ ﺍﻧﺪ‪.‬‬
‫‪ -۷‬ﺣﻠﻘﻪ ﻣﻮﺟﻮﺩ ‪ -Loop-‬ﺑﻴﻦ ﻣﺪﻳﺮﻳﺘﻬﺎﻱ ﺯﻣﺎﻥ ﻭ ﻫﺰﻳﻨﻪ ﭘﺮﻭﮊﻩ ﺩﺭ ﻭﻳﺮﺍﻳﺶ ﻗﺒﻠﯽ ﺑﺎ ﺍﻧﺘﻘﺎﻝ‬
‫ﻓﺮﺁﻳﻨﺪ ﺑﺮﻧﺎﻣﻪ ﺭﻳﺰﯼ ﻣﻨﺎﺑﻊ ﺍﺯ ﻣﺪﻳﺮﻳﺖ ﻫﺰﻳﻨﻪ ﺑﻪ ﻣﺪﻳﺮﻳﺖ ﺯﻣﺎﻥ ﻣﺮﺗﻔﻊ ﺷﺪﻩ ﺍﺳﺖ‪.‬‬
‫‪.....‬‬

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‫ﺁﺷﻨﺎﻳﻲ ﺑﺎ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬
ISO 10006

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‫ﻣﻘﺪﻣﻪ‬

‫وﻇﯿﻔﻪ اﺻﻠﯽ ﮐﻤﯿﺘﻪﻫﺎي ﻓﻨﯽ ﺗﻬﯿﻪ اﺳﺘﺎﻧﺪاردﻫﺎي ﺑﯿﻦاﻟﻤﻠﻠﯽ اﺳﺖ‪.‬‬


‫ﭘﯿﺶﻧﻮﯾﺲ اﺳﺘﺎﻧﺪاردﻫﺎي ﺑﯿﻦاﻟﻤﻠﻠﯽ ﮐﻪ ﺗﻮﺳﻂ ﮐﻤﯿﺘﻪﻫﺎي ﻓﻨﯽ ﻣﻮرد‬
‫ﭘﺬﯾﺮش واﻗﻊ ﺷﺪه ﺑﺎﺷﻨﺪ‪ ،‬ﺑﺮاي رايﮔﯿﺮي ﺑﯿﻦ اﻋﻀﺎ ﺑﻪ ﮔﺮدش‬
‫درﻣﯽآﯾﻨﺪ‪ .‬اﻧﺘﺸﺎر ﯾﮏ اﺳﺘﺎﻧﺪارد ﺑﯿﻦاﻟﻤﻠﻠﯽ ﻧﯿﺎزﻣﻨﺪ ﺗﺎﯾﯿﺪ دﺳﺖﮐﻢ‬
‫‪ %75‬از اﻋﻀﺎي داراي ﺣﻖ راي ﻣﯽﺑﺎﺷﺪ‪.‬‬
‫اﺳﺘﺎﻧﺪارد اﯾﺰو ‪ 10006‬ﺗﻮﺳﻂ ﮐﻤﯿﺘﻪ ﻓﻨﯽ ‪،ISO / TC 176‬‬
‫)ﻣﺪﯾﺮﯾﺖ ﮐﯿﻔﯿﺖ و ﺗﻀﻤﯿﻤﻦ ﮐﯿﻔﯿﺖ( و ﺗﻮﺳﻂ زﯾﺮﮐﻤﯿﺘﻪ ‪2‬‬
‫‪)SC‬ﺳﯿﺴﺘﻢﻫﺎي ﮐﯿﻔﯿﺖ( ﺗﻬﯿﻪ ﺷﺪه اﺳﺖ‪.‬‬
‫وﯾﺮاﯾﺶ دوم اﯾﺰو ‪ 10006‬ﮐﻪ ﺑﻪﻃﻮر ﻓﻨﯽ ﺑﺎزﻧﮕﺮي ﺷﺪه اﺳﺖ‪،‬‬
‫وﯾﺮاﯾﺶ اول )اﯾﺰو ‪ (10006 :1997‬را ﺑﺎﻃﻞ ﻧﻤﻮده و ﺟﺎﯾﮕﺰﯾﻦ آن‬
‫ﻣﯽﺷﻮد‪.‬‬

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‫ﻣﺸﺨﺼﺎﺕ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪ISO 10006‬‬

‫اﯾﻦ اﺳﺘﺎﻧﺪارد ﺑﯿﻦاﻟﻤﻠﻠﯽ راﻫﻨﻤﺎﯾﯽﻫﺎﯾﯽ ﺑﺮاي ﻣﺪﯾﺮﯾﺖ ﮐﯿﻔﯿﺖ در‬


‫ﭘﺮوژهﻫﺎ اراﯾﻪ ﻣﯽﮐﻨﺪ‪.‬‬

‫اﯾﻦ اﺳﺘﺎﻧﺪارد ﺑﯿﻦاﻟﻤﻠﻠﯽ راﻫﻨﻤﺎﯾﯽﻫﺎﯾﯽ ﺑﺮاي ﮐﺎرﺑﺮد ﻣﺪﯾﺮﯾﺖ ﮐﯿﻔﯿﺖ در‬


‫ﭘﺮوژهﻫﺎ اراﯾﻪ ﻣﯽﮐﻨﺪ ‪.‬‬

‫اﯾﻦ اﺳﺘﺎﻧﺪارد ﺑﯿﻦاﻟﻤﻠﻠﯽ ﯾﮏ راﻫﻨﻤﺎ ﺑﺮاي ﺧﻮدِ >ﻣﺪﯾﺮﯾﺖ ﭘﺮوژه<‬


‫ﻧﻤﯽﺑﺎﺷﺪ‬

‫از آنﺟﺎﯾﯽ ﮐﻪ اﯾﻦ اﺳﺘﺎﻧﺪارد ﺑﯿﻦاﻟﻤﻠﻠﯽ ﯾﮏ ﻣﺪرك راﻫﻨﻤﺎ ﻣﯽﺑﺎﺷﺪ‪ ،‬ﻟﺬا‬


‫ﺑﺮاي ﻣﻘﺎﺻﺪي ﻣﺎﻧﻨﺪ ﺻﺪور ﮔﻮاﻫﯽﻧﺎﻣﻪ ‪ /‬ﺛﺒﺖ ﻣﻮرد اﺳﺘﻔﺎده ﻗﺮار ﻧﻤﯽﮔﯿﺮد‪.‬‬

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‫ﺳﺎﺯﻣﺎﻥ ﻫﺎ ﺩﺭ ‪ISO 10006‬‬

‫اﯾﻦ اﺳﺘﺎﻧﺪارد ﺑﯿﻦ ﺳﺎزﻣﺎن اﯾﺠﺎدﮐﻨﻨﺪه ﭘﺮوژه و ﺳﺎزﻣﺎن ﭘﺮوژه ﻓﺮق ﻗﺎﺋﻞ‬
‫اﺳﺖ ‪.‬‬

‫ﺳﺎزﻣﺎن اﯾﺠﺎدﮐﻨﻨﺪه ﭘﺮوژه< ﺳﺎزﻣﺎﻧﯽ اﺳﺖ ﮐﻪ ﺗﺼﻤﯿﻢ ﺑﻪ اﺟﺮاي ﭘﺮوژه‬


‫ﻣﯽﮔﯿﺮد‪.‬‬

‫ﺳﺎزﻣﺎن ﭘﺮوژه‪ ،‬ﭘﺮوژه را اﺟﺮا ﻣﯽﮐﻨﺪ‪ .‬ﻣﻤﮑﻦ اﺳﺖ ﺳﺎزﻣﺎن ﭘﺮوژه ﺑﺨﺸﯽ از‬
‫ﺳﺎزﻣﺎن اﯾﺠﺎدﮐﻨﻨﺪه ﭘﺮوژه ﺑﺎﺷﺪ‪.‬‬

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‫در اﯾﻦ اﺳﺘﺎﻧﺪارد ﺑﯿﻦاﻟﻤﻠﻠﯽ‪ ،‬راﻫﻨﻤﺎﯾﯽ ﺑﺮاي ﻣﺪﯾﺮﯾﺖ ﮐﯿﻔﯿﺖ ﭘﺮوژهﻫﺎ ﺑﺮاﺳﺎس‬
‫ﻫﺸﺖ اﺻﻞ ﻣﺪﯾﺮﯾﺖ ﮐﯿﻔﯿﺖ ﺑﻨﺎ ﻧﻬﺎده ﺷﺪه اﺳﺖ ‪:‬‬
‫ﻣﺸﺘﺮي ﻣﺤﻮري‬
‫رﻫﺒﺮي‬
‫دﺧﯿﻞ ﺑﻮدن اﻓﺮاد‬
‫روﯾﮑﺮد ﻓﺮاﯾﻨﺪي‬
‫روﯾﮑﺮد ﺳﯿﺴﺘﻤﯽ در ﻣﺪﯾﺮﯾﺖ‬
‫ﺑﻬﺒﻮد ﻣﺪاوم‬
‫روﯾﮑﺮد واﻗﻊﺑﯿﻨﺎﻧﻪ در ﺗﺼﻤﯿﻢﮔﯿﺮي‬
‫رواﺑﻂ ﺳﻮدﺑﺨﺶ ﻣﺘﻘﺎﺑﻞ ﺑﺎ ﺗﺎﻣﯿﻦﮐﻨﻨﺪه‬

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‫ﻓﺮﺍﻳﻨﺪﻫﺎ ﺩﺭ ‪ISO 10006‬‬

‫ﻓﺮاﯾﻨﺪ اﺳﺘﺮاﺗﮋﯾﮏ‬
‫ﻣﺪﯾﺮﯾﺖ ﻣﻨﺎﺑﻊ‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﻣﻨﺎﺑﻊ‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ اﻓﺮاد‬
‫ﭘﺪﯾﺪآوري ﻣﺤﺼﻮل‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ واﺑﺴﺘﮕﯽ‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﻣﺤﺪوده‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ زﻣﺎن‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﻫﺰﯾﻨﻪ‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ارﺗﺒﺎﻃﺎت‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ رﯾﺴﮏ‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﺧﺮﯾﺪ‬
‫اﻧﺪازهﮔﯿﺮي‪ ،‬ﺗﺤﻠﯿﻞ و ﺑﻬﺒﻮد‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﺑﻬﺒﻮد‬
‫اﻧﺪازهﮔﯿﺮي و ﺗﺤﻠﯿﻞ‬
‫ﺑﻬﺒﻮد ﻣﺪاوم‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ‪ISO 10006‬‬

‫اﺳﺘﺮاﺗﮋي‬ ‫ﻓﺮاﯾﻨﺪ اﺳﺘﺮاﺗﮋﯾﮏ‬

‫ﺑﺮﻧﺎﻣﻪ رﯾﺰي ﻣﻨﺎﺑﻊ‬ ‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﻣﻨﺎﺑﻊ‬

‫ﮐﻨﺘﺮل ﻣﻨﺎﺑﻊ‬

‫اﯾﺠﺎد ﺳﺎﺧﺘﺎر ﺳﺎزﻣﺎﻧﯽ ﭘﺮوژه‬ ‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﭘﺮﺳﻨﻞ‬

‫ﺗﺨﺼﯿﺺ اﻓﺮاد‬

‫ﺗﺸﮑﯿﻞ ﺗﯿﻢ‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ‪ISO 10006‬‬

‫ﺷﺮوع ﭘﺮوژه و ﺗﻬﯿﻪ ﺑﺮﻧﺎﻣﻪ ﭘﺮوژه‬ ‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ واﺑﺴﺘﮕﯽ‬

‫ﻣﺪﯾﺮﯾﺖ اﺛﺮات ﻣﺘﻘﺎﺑﻞ‬

‫ﻣﺪﯾﺮﯾﺖ ﺗﻐﯿﯿﺮات‬

‫ﺧﺎﺗﻤﻪ ﻓﺮاﯾﻨﺪ و ﭘﺮوژه‬

‫ﺗﮑﻮﯾﻦ ﻣﻔﻬﻮم‬ ‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﻣﺤﺪوده‬

‫ﺗﮑﻮﯾﻦ و ﮐﻨﺘﺮل ﻣﺤﺪوده‬

‫ﺗﻌﺮﯾﻒ ﻓﻌﺎﻟﯿﺖ ﻫﺎ‬

‫ﮐﻨﺘﺮل ﻓﻌﺎﻟﯿﺖ ﻫﺎ‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ‪ISO 10006‬‬

‫ﻃﺮح رﯾﺰي واﺑﺴﺘﮕﯽ ﻓﻌﺎﻟﯿﺖ ﻫﺎ‬ ‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ زﻣﺎن‬

‫ﺗﺨﻤﯿﻦ ﻣﺪت زﻣﺎن‬

‫ﺗﻬﯿﻪ زﻣﺎن ﺑﻨﺪي‬

‫ﮐﻨﺘﺮل زﻣﺎن ﺑﻨﺪي‬

‫ﺗﺨﻤﯿﻦ ﻫﺰﯾﻨﻪ‬ ‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﻫﺰﯾﻨﻪ‬

‫ﺑﻮدﺟﻪ ﺑﻨﺪي‬

‫ﮐﻨﺘﺮل ﻫﺰﯾﻨﻪ‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ‪ISO 10006‬‬

‫ﻃﺮح رﯾﺰي ارﺗﺒﺎﻃﺎت‬ ‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ارﺗﺒﺎﻃﺎت‬

‫ﻣﺪﯾﺮﯾﺖ اﻃﻼﻋﺎت‬

‫ﮐﻨﺘﺮل ارﺗﺒﺎﻃﺎت‬

‫ﺷﻨﺎﺳﺎﯾﯽ رﯾﺴﮏ‬ ‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ رﯾﺴﮏ‬

‫ارزﯾﺎﺑﯽ رﯾﺴﮏ‬

‫رﻓﺘﺎر ﺑﺎ رﯾﺴﮏ‬

‫ﮐﻨﺘﺮل رﯾﺴﮏ‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ‪ISO 10006‬‬

‫ﻃﺮح رﯾﺰي و ﮐﻨﺘﺮل ﺧﺮﯾﺪ‬ ‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﺧﺮﯾﺪ‬

‫ﻣﺴﺘﻨﺪ ﺳﺎزي اﻟﺰاﻣﺎت ﺧﺮﯾﺪ‬

‫ارزﯾﺎﺑﯽ ﺗﺎﻣﯿﻦ ﮐﻨﻨﺪه‬

‫ﻋﻘﺪ ﻗﺮارداد‬

‫ﮐﻨﺘﺮل ﻗﺮارداد‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ‪ISO 10006‬‬

‫ﺑﻬﺒﻮد‬ ‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﺑﻬﺒﻮد‬

‫اﻧﺪازه ﮔﯿﺮي و ﺗﺤﻠﯿﻞ‬ ‫اﻧﺪازه ﮔﯿﺮي و ﺗﺤﻠﯿﻞ‬

‫از ﻃﺮﯾﻖ ﺳﺎزﻣﺎن اﯾﺠﺎد ﮐﻨﻨﺪه‬ ‫ﺑﻬﺒﻮد ﻣﺪاوم‬

‫از ﻃﺮﯾﻖ ﺳﺎزﻣﺎن ﭘﺮوژه‬

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‫ﻓﺮﺍﻳﻨﺪ ﺍﺳﺘﺮﺍﺗﮋﻳﻚ‬

‫ﺑﻪﮐﺎرﮔﯿﺮي اﺻﻮل ﻣﺪﯾﺮﯾﺖ ﮐﯿﻔﯿﺖ از ﻃﺮﯾﻖ ﻓﺮاﯾﻨﺪ اﺳﺘﺮاﺗﮋﯾﮏ‬


‫ﻣﺸﺘﺮي ﻣﺤﻮري‬
‫رﻫﺒﺮي‬
‫دﺧﯿﻞ ﺑﻮدن اﻓﺮاد‬
‫روﯾﮑﺮد ﻓﺮاﯾﻨﺪي‬
‫روﯾﮑﺮد ﺳﯿﺴﺘﻤﯽ در ﻣﺪﯾﺮﯾﺖ‬
‫ﺑﻬﺒﻮد ﻣﺪاوم‬
‫روﯾﮑﺮد واﻗﻊﺑﯿﻨﺎﻧﻪ در ﺗﺼﻤﯿﻢﮔﯿﺮي‬
‫رواﺑﻂ ﺳﻮدﺑﺨﺶ ﻣﺘﻘﺎﺑﻞ ﺑﺎ ﺗﺎﻣﯿﻦﮐﻨﻨﺪه‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ﻣﺮﺗﺒﻂ ﺑﺎ ﻣﻨﺎﺑﻊ‬

‫ﻫﺪف ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﻣﻨﺎﺑﻊ ﻃﺮحرﯾﺰي و ﮐﻨﺘﺮل ﻣﻨﺎﺑﻊ ﻣﯽﺑﺎﺷﺪ ‪.‬‬

‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﻣﻨﺎﺑﻊ )ﺑﻪ ﭘﯿﻮﺳﺖ اﻟﻒ رﺟﻮع ﺷﻮد( ﻋﺒﺎرﺗﻨﺪ از‪:‬‬
‫ﻃﺮحرﯾﺰي ﻣﻨﺎﺑﻊ‬
‫ﮐﻨﺘﺮل ﻣﻨﺎﺑﻊ‬

‫ﻣﻨﺎﺑﻊ ﺷﺎﻣﻞ ﺗﺠﻬﯿﺰات‪ ،‬ﺗﺴﻬﯿﻼت‪ ،‬ﻣﻨﺎﺑﻊ ﻣﺎﻟﯽ‪ ،‬اﻃﻼﻋﺎت‪ ،‬ﻣﻮاد‪ ،‬ﻧﺮماﻓﺰار‬


‫ﮐﺎﻣﭙﯿﻮﺗﺮي‪ ،‬اﻓﺮاد‪ ،‬ﺧﺪﻣﺎت و ﻓﻀﺎ ﻣﯽﺷﻮد‪.‬‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ﻣﺮﺗﺒﻂ ﺑﺎ ﺍﻓﺮﺍﺩ‬

‫ﻣﺸﺎرﮐﺖ اﻓﺮاد‬ ‫ﮐﯿﻔﯿﺖ‬ ‫ﻣﻮﻓﻘﯿﺖ ﭘﺮوژه‬

‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ اﻓﺮاد )ﺑﻪ ﭘﯿﻮﺳﺖ اﻟﻒ رﺟﻮع‬


‫ﺷﻮد( ﻋﺒﺎرﺗﻨﺪ از‪:‬‬
‫اﯾﺠﺎد ﺳﺎﺧﺘﺎر ﺳﺎزﻣﺎﻧﯽ ﭘﺮوژه‬
‫ﺗﺨﺼﯿﺺ اﻓﺮاد‬
‫اﯾﺠﺎد ﺗﯿﻢ‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ﻣﺮﺗﺒﻂ ﺑﺎ ﻭﺍﺑﺴﺘﮕﻲ‬

‫ﭘﺮوژهﻫﺎ ﺳﯿﺴﺘﻤﯽ از ﻓﺮاﯾﻨﺪﻫﺎي ﺑﻪﻫﻢ واﺑﺴﺘﻪ و ﻃﺮحرﯾﺰي ﺷﺪه را ﺷﺎﻣﻞ ﻣﯽﺷﻮد‬


‫و ﻣﻌﻤﻮﻻً اﻗﺪام در ﯾﮑﯽ از اﯾﻦ ﻓﺮاﯾﻨﺪﻫﺎ روي ﺳﺎﯾﺮ ﻓﺮاﯾﻨﺪﻫﺎ‪ ،‬ﺗﺎﺛﯿﺮ ﻣﯽﮔﺬارد‬

‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ واﺑﺴﺘﮕﯽ )ﺑﻪ ﭘﯿﻮﺳﺖ اﻟﻒ رﺟﻮع ﺷﻮد( ﻋﺒﺎرﺗﻨﺪ از‪:‬‬
‫آﻏﺎز ﭘﺮوژه و ﺗﮑﻮﯾﻦ ﻃﺮح ﻣﺪﯾﺮﯾﺖ ﭘﺮوژه‬
‫ﻣﺪﯾﺮﯾﺖ اﺛﺮات ﻣﺘﻘﺎﺑﻞ‬
‫ﻣﺪﯾﺮﯾﺖ ﺗﻐﯿﯿﺮات‬
‫ﺧﺎﺗﻤﻪ ﻓﺮاﯾﻨﺪ و ﭘﺮوژه‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ﻣﺮﺗﺒﻂ ﺑﺎ ﻭﺍﺑﺴﺘﮕﻲ‬

‫اﻟﻒ ﺑﻪ اﻟﺰاﻣﺎت ﻣﺪون ﺷﺪه ﻣﺸﺘﺮي و ﺳﺎﯾﺮ ﻃﺮفﻫﺎي ذﯾﻨﻔﻊ ﻣﺮﺗﺒﻂ و اﻫﺪاف‬
‫ﭘﺮوژه ارﺟﺎع دﻫﺪ؛ ﻫﻤﭽﻨﯿﻦ ﺑﻪ ﻣﻨﻈﻮر اﯾﺠﺎد ﻗﺎﺑﻠﯿﺖ ردﯾﺎﺑﯽ‪ ،‬ﺑﺎﯾﺴﺘﯽ ﻣﻨﺎﺑﻊ‬
‫ورودي ﺑﺮاي ﻫﺮ اﻟﺰام ﻣﺪون ﺷﻮد؛‬
‫ب ﻓﺮاﯾﻨﺪﻫﺎي ﭘﺮوژه و اﻫﺪاف آنﻫﺎ را ﺷﻨﺎﺳﺎﯾﯽ ﮐﺮده و ﻣﺪون ﻧﻤﺎﯾﺪ؛‬
‫ج وﺟﻮه اﺷﺘﺮاك ﺳﺎزﻣﺎﻧﯽ را ﺑﺎ ﺗﻮﺟﻪ وﯾﮋه ﺑﻪ ﻣﻮارد زﯾﺮ‪ ،‬ﻣﺸﺨﺺ ﮐﻨﺪ‪:‬‬
‫د ﻃﺮحﻫﺎي ﻣﻨﺘﺞ از ﻃﺮحرﯾﺰي اﻧﺠﺎم ﺷﺪه در ﺳﺎﯾﺮ ﻓﺮاﯾﻨﺪﻫﺎي ﭘﺮوژه را‬
‫ﯾﮑﭙﺎرﭼﻪ ﻧﻤﺎﯾﺪ‬
‫ه ﻣﺸﺨﺼﺎت ﻣﺤﺼﻮل و ﭼﮕﻮﻧﮕﯽ اﻧﺪازهﮔﯿﺮي و ارزﯾﺎﺑﯽ آنﻫﺎ را ﻣﺸﺨﺺ‬
‫ﮐﺮده‪ ،‬درﺑﺮﮔﺮﻓﺘﻪ و ﯾﺎ ﺑﻪ آنﻫﺎ ارﺟﺎع دﻫﺪ؛‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ﻣﺮﺗﺒﻂ ﺑﺎ ﻭﺍﺑﺴﺘﮕﻲ‬

‫و ﺑﻪ ﻣﻨﻈﻮر ﻓﺮاﻫﻢ ﮐﺮدن ﺷﺮاﯾﻂ ﺑﺮاي ﻃﺮحرﯾﺰي ﮐﺎر ﺑﺎﻗﯽﻣﺎﻧﺪه‪ ،‬ﯾﮏ ﺧﻂ ﻣﺒﻨﺎ‬
‫ﺑﺮاي ﮐﻨﺘﺮل و اﻧﺪازهﮔﯿﺮي ﭘﯿﺸﺮﻓﺖ اﯾﺠﺎد ﻧﻤﺎﯾﺪ؛ ﻃﺮحﻫﺎﯾﯽ ﺑﺮاي ﺑﺎزﻧﮕﺮي و‬
‫ارزﯾﺎﺑﯽﻫﺎي ﭘﯿﺸﺮﻓﺖ ﺑﺎﯾﺴﺘﯽ ﺗﻬﯿﻪ و زﻣﺎنﺑﻨﺪي ﺷﻮد؛‬
‫ز ﺷﺎﺧﺺﻫﺎي ﻋﻤﻠﮑﺮد و ﭼﮕﻮﻧﮕﯽ اﻧﺪازهﮔﯿﺮي آﻧﻬﺎ را ﺗﻌﯿﯿﻦ ﮐﻨﺪ و ﺑﻪ ﻣﻨﻈﻮر‬
‫ﭘﺎﯾﺶ ﭘﯿﺸﺮﻓﺖ‪ ،‬ﺷﺮاﯾﻄﯽ را ﺑﺮاي ارزﯾﺎﺑﯽ ﻣﻨﻈﻢ ﻣﻘﺮر دارد‬
‫ح در ﻣﻮارد ﻣﺒﺘﻨﯽ ﺑﺮ ﻗﺮارداد‪ ،‬ﺑﻪ ﻣﻨﻈﻮر ﺣﺼﻮل اﻃﻤﯿﻨﺎن از ﺑﺮآورده ﺷﺪن اﻟﺰاﻣﺎت‬
‫ﻗﺮارداد‪ ،‬ﺷﺮاﯾﻄﯽ را ﺑﺮاي اﻧﺠﺎم ﺑﺎزﻧﮕﺮيﻫﺎي ﭘﺮوژه ﻓﺮاﻫﻢ ﻧﻤﺎﯾﺪ؛‬
‫ت ﺑﻪﻃﻮر ﻣﻨﻈﻢ ﻣﻮرد ﺑﺎزﻧﮕﺮي ﻗﺮار ﮔﯿﺮد و ﺑﻪ ﺧﺼﻮص در ﻣﻮاﻗﻌﯽ ﮐﻪ ﺗﻐﯿﯿﺮات‬
‫ﻗﺎﺑﻞ ﺗﻮﺟﻬﯽ رخ ﻣﯽدﻫﺪ‪.‬‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ﻣﺮﺗﺒﻂ ﺑﺎ ﻣﺤﺪﻭﺩﻩ‬

‫ﻣﺤﺪوده ﭘﺮوژه ﺷﺮﺣﯽ از ﻣﺤﺼﻮل ﭘﺮوژه‪ ،‬ﻣﺸﺨﺼﺎت آن و ﻧﺤﻮه اﻧﺪازهﮔﯿﺮي ﯾﺎ‬


‫ارزﯾﺎﺑﯽ آنﻫﺎ را ﺷﺎﻣﻞ ﻣﯽﺷﻮد‪.‬‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﻣﺤﺪوده )ﺑﻪ ﭘﯿﻮﺳﺖ اﻟﻒ رﺟﻮع ﺷﻮد( ﻋﺒﺎرﺗﻨﺪ از‪:‬‬
‫ﺗﮑﻮﯾﻦ ﻣﻔﻬﻮم‪،‬‬
‫ﺗﮑﻮﯾﻦ و ﮐﻨﺘﺮل ﻣﺤﺪوده‪،‬‬
‫ﺗﻌﺮﯾﻒ ﻓﻌﺎﻟﯿﺖﻫﺎ‪ ،‬و‬
‫ﮐﻨﺘﺮل ﻓﻌﺎﻟﯿﺖﻫﺎ‪.‬‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ﻣﺮﺗﺒﻂ ﺑﺎ ﺯﻣﺎﻥ‬

‫ﻫﺪف ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ زﻣﺎن ﺗﻌﯿﯿﻦ واﺑﺴﺘﮕﯽﻫﺎ و ﻣﺪت زﻣﺎن ﻓﻌﺎﻟﯿﺖﻫﺎ و‬


‫ﺣﺼﻮل اﻃﻤﯿﻨﺎن از ﮐﺎﻣﻞ ﺷﺪن ﺑﻪ ﻣﻮﻗﻊ ﭘﺮوژه ﻣﯽﺑﺎﺷﺪ‪ .‬ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ‬
‫زﻣﺎن )ﺑﻪ ﭘﯿﻮﺳﺖ اﻟﻒ رﺟﻮع ﺷﻮد( ﻋﺒﺎرﺗﻨﺪ از‪:‬‬
‫ﻃﺮحرﯾﺰي واﺑﺴﺘﮕﯽﻫﺎي ﻓﻌﺎﻟﯿﺖ‪،‬‬
‫ﺑﺮآورد ﻣﺪت زﻣﺎن‪،‬‬
‫ﺗﮑﻮﯾﻦ ﺑﺮﻧﺎﻣﻪ زﻣﺎنﺑﻨﺪي‪ ،‬و‬
‫ﮐﻨﺘﺮل ﺑﺮﻧﺎﻣﻪ زﻣﺎنﺑﻨﺪي‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ﻣﺮﺗﺒﻂ ﺑﺎ ﻫﺰﻳﻨﻪ‬

‫ﻫﺪف ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﻫﺰﯾﻨﻪ ﭘﯿﺶﺑﯿﻨﯽ و ﻣﺪﯾﺮﯾﺖ ﻫﺰﯾﻨﻪﻫﺎي ﭘﺮوژه‬


‫ﻣﯽﺑﺎﺷﺪ‪ .‬اﯾﻦ ﻓﺮاﯾﻨﺪ ﺑﺎﯾﺪ اﻃﻤﯿﻨﺎن ﺣﺎﺻﻞ ﻧﻤﺎﯾﺪ ﮐﻪ ﭘﺮوژه در ﭼﺎرﭼﻮب ﺑﻮدﺟﻪ‬
‫ﺗﻌﯿﯿﻦ ﺷﺪه ﺗﮑﻤﯿﻞ ﻣﯽﺷﻮد و اﻃﻼﻋﺎت ﻫﺰﯾﻨﻪ ﻣﯽﺗﻮاﻧﺪ در اﺧﺘﯿﺎر ﺳﺎزﻣﺎن‬
‫اﯾﺠﺎدﮐﻨﻨﺪه ﭘﺮوژه ﻗﺮار داده ﺷﻮد‪.‬‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﻫﺰﯾﻨﻪ )ﺑﻪ ﭘﯿﻮﺳﺖ اﻟﻒ رﺟﻮع ﺷﻮد( ﻋﺒﺎرﺗﻨﺪ از‪:‬‬
‫ﺑﺮآورد ﻫﺰﯾﻨﻪ‪،‬‬
‫ﺑﻮدﺟﻪﺑﻨﺪي‪ ،‬و‬
‫ﮐﻨﺘﺮل ﻫﺰﯾﻨﻪ‪.‬‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ﻣﺮﺗﺒﻂ ﺑﺎ ﺍﺭﺗﺒﺎﻃﺎﺕ‬

‫ﻫﺪف ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ارﺗﺒﺎﻃﺎت‪ ،‬ﺗﺴﻬﯿﻞ ﺗﺒﺎدل اﻃﻼﻋﺎت ﺿﺮوري ﺑﺮاي‬


‫ﭘﺮوژه ﻣﯽﺑﺎﺷﺪ‪ .‬اﯾﻦ ﻓﺮاﯾﻨﺪﻫﺎ اﻃﻤﯿﻨﺎن ﺣﺎﺻﻞ ﻣﯽﮐﻨﺪ ﮐﻪ ﺗﻮﻟﯿﺪ‪،‬‬
‫ﺟﻤﻊآوري‪ ،‬ﺗﻮزﯾﻊ‪ ،‬ﻧﮕﻪداري و ﺗﻌﯿﯿﻦ ﺗﮑﻠﯿﻒ ﻧﻬﺎﯾﯽ اﻃﻼﻋﺎت ﭘﺮوژه ﺑﻪ ﻣﻮﻗﻊ‬
‫و ﺑﻪﻃﻮر ﻣﻨﺎﺳﺐ ﺻﻮرت ﻣﯽﮔﯿﺮد‪.‬‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ارﺗﺒﺎﻃﺎت )ﺑﻪ ﭘﯿﻮﺳﺖ اﻟﻒ رﺟﻮع ﺷﻮد( ﻋﺒﺎرﺗﻨﺪ از‪:‬‬
‫ﻃﺮحرﯾﺰي ارﺗﺒﺎﻃﺎت‪،‬‬
‫ﻣﺪﯾﺮﯾﺖ اﻃﻼﻋﺎت‪ ،‬و‬
‫ﮐﻨﺘﺮل ارﺗﺒﺎﻃﺎت‪.‬‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ﻣﺮﺗﺒﻂ ﺑﺎ ﺭﻳﺴﻚ‬

‫ﻣﺪﯾﺮﯾﺖ رﯾﺴﮏﻫﺎي ﭘﺮوژه ﺑﺎ ﻋﺪم ﻗﻄﻌﯿﺖﻫﺎ در ﺳﺮﺗﺎﺳﺮ ﭘﺮوژه ﺳﺮ و ﮐﺎر دارد‪.‬‬


‫اﯾﻦ ﻣﻮﺿﻮع ﻧﯿﺎزﻣﻨﺪ ﯾﮏ روﯾﮑﺮد ﺳﺎﺧﺖ ﯾﺎﻓﺘﻪ اﺳﺖ ﮐﻪ ﺑﺎﯾﺴﺘﯽ در ﻗﺎﻟﺐ ﻃﺮح‬
‫ﻣﺪﯾﺮﯾﺖ رﯾﺴﮏ ﻣﺪون ﺷﻮد‪ .‬ﻫﺪف ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ رﯾﺴﮏ ﺣﺪاﻗﻞ ﮐﺮدن اﺛﺮ‬
‫رﺧﺪادﻫﺎي ﻣﻨﻔﯽ ﺑﺎﻟﻘﻮه و اﺳﺘﻔﺎده ﺣﺪاﮐﺜﺮ از ﻓﺮﺻﺖﻫﺎ ﺑﺮاي ﺑﻬﺒﻮد ﻣﯽﺑﺎﺷﺪ‪.‬‬
‫ﻫﻤﭽﻨﯿﻦ ﻋﺪم ﻗﻄﻌﯿﺖﻫﺎ ﺑﻪ ﻓﺮاﯾﻨﺪﻫﺎي ﭘﺮوژه ﯾﺎ ﻣﺤﺼﻮل ﭘﺮوژه ﻣﺮﺗﺒﻂ ﻣﯽﺷﻮد‪.‬‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ رﯾﺴﮏ )ﺑﻪ ﭘﯿﻮﺳﺖ اﻟﻒ رﺟﻮع ﺷﻮد( ﻋﺒﺎرﺗﻨﺪ از‪:‬‬
‫ﺷﻨﺎﺳﺎﯾﯽ رﯾﺴﮏ‪،‬‬
‫ارزﯾﺎﺑﯽ رﯾﺴﮏ‪،‬‬
‫رﻓﺘﺎر رﯾﺴﮏ‪ ،‬و‬
‫ﮐﻨﺘﺮل رﯾﺴﮏ‪.‬‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ﻣﺮﺗﺒﻂ ﺑﺎ ﺧﺮﻳﺪ‬

‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﺧﺮﯾﺪ ﺑﺎ ﻣﻮﺿﻮع ﺗﻬﯿﻪ ﻣﺤﺼﻮﻻت ﺑﺮاي ﭘﺮوژه ﺳﺮ و ﮐﺎر‬


‫دارد‪.‬‬
‫ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ ﺧﺮﯾﺪ ﻋﺒﺎرﺗﻨﺪ از‪:‬‬
‫ﻃﺮحرﯾﺰي و ﮐﻨﺘﺮل ﺧﺮﯾﺪ‪،‬‬
‫ﻣﺪون ﮐﺮدن ﻧﯿﺎزﻣﻨﺪيﻫﺎي ﺧﺮﯾﺪ‪،‬‬
‫ارزﯾﺎﺑﯽ ﺗﺎﻣﯿﻦﮐﻨﻨﺪه‪،‬‬
‫ﻋﻘﺪ ﻗﺮاردادﻫﺎي ﻓﺮﻋﯽ‪ ،‬و‬
‫ﮐﻨﺘﺮل ﻗﺮارداد‪.‬‬

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‫ﻓﺮﺍﻳﻨﺪ ﻫﺎﻱ ﻣﺮﺗﺒﻂ ﺑﺎ ﺑﻬﺒﻮﺩ‬

‫اﯾﻦ ﺑﺨﺶ در ﻣﻮرد اﯾﻦﮐﻪ ﭼﮕﻮﻧﻪ ﺳﺎزﻣﺎن اﯾﺠﺎدﮐﻨﻨﺪه ﭘﺮوژه و ﺳﺎزﻣﺎن ﭘﺮوژه‬
‫ﺑﺎﯾﺴﺘﯽ از ﭘﺮوژه ﯾﺎدﮔﯿﺮي داﺷﺘﻪ ﺑﺎﺷﻨﺪ‪ ،‬راﻫﻨﻤﺎﯾﯽﻫﺎﯾﯽ اراﯾﻪ ﻣﯽﮐﻨﺪ‪.‬‬

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‫ﺍﻧﺪﺍﺯﻩ ﮔﻴﺮﻱ ﻭ ﺗﺤﻠﻴﻞ‬

‫ﺳﺎزﻣﺎن اﯾﺠﺎدﮐﻨﻨﺪه ﭘﺮوژه ﻧﯿﺎز دارد اﻃﻤﯿﻨﺎن ﯾﺎﺑﺪ ﮐﻪ ﺟﻬﺖ ﺑﻬﺒﻮد ﻋﻤﻠﮑﺮد ﺳﺎزﻣﺎن‬
‫و ارﺗﻘﺎي رﺿﺎﯾﺖ ﻣﺸﺘﺮي و ﺳﺎﯾﺮ ﻃﺮفﻫﺎي ذﯾﻨﻔﻊ‪ ،‬اﻧﺪازهﮔﯿﺮي‪ ،‬ﺟﻤﻊآوري و‬
‫ﺻﺤﻪﮔﺬاري دادهﻫﺎ‪ ،‬اﺛﺮﺑﺨﺶ و ﮐﺎرآﻣﺪ ﻣﯽﺑﺎﺷﺪ‪.‬‬
‫ﻣﺜﺎلﻫﺎﯾﯽ از اﻧﺪازهﮔﯿﺮي ﻋﻤﻠﮑﺮد ﻋﺒﺎرﺗﻨﺪ از‪:‬‬
‫ارزﯾﺎﺑﯽ ﻓﻌﺎﻟﯿﺖﻫﺎ و ﻓﺮاﯾﻨﺪﻫﺎي ﻣﺠﺰا‪،‬‬
‫ﻣﻤﯿﺰي‪،‬‬
‫ارزﯾﺎﺑﯽﻫﺎي ﻣﻨﺎﺑﻊ واﻗﻌﯽ اﺳﺘﻔﺎده ﺷﺪه ﺑﻪ ﻫﻤﺮاه ﻫﺰﯾﻨﻪ و زﻣﺎن در ﻣﻘﺎﯾﺴﻪ ﺑﺎ‬
‫ﺑﺮآوردﻫﺎي اوﻟﯿﻪ‪،‬‬
‫ارزﯾﺎﺑﯽﻫﺎي ﻣﺤﺼﻮل‪،‬‬
‫ارزﯾﺎﺑﯽ ﻋﻤﻠﮑﺮد ﺗﺎﻣﯿﻦﮐﻨﻨﺪه‪،‬‬
‫دﺳﺖﯾﺎﺑﯽ ﺑﻪ اﻫﺪاف ﭘﺮوژه‪ ،‬و‬
‫رﺿﺎﯾﺖ ﻣﺸﺘﺮﯾﺎن و ﺳﺎﯾﺮ ﻃﺮفﻫﺎي ذﯾﻨﻔﻊ‪.‬‬

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‫ﺑﺮﺭﺳﯽ ﺗﻄﺒﻴﻘﯽ‬
ISO 10006 ‫ ﻭ‬PMBOK 2004

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PMBOK & ISO 10006 ‫ﻣﻘﺎﻳﺴﻪ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

PMBOK ISO 10006


1 Introduction 1 Scope
2 Normative References

3 Terms and Definition


4 Quality management
systems in project
2 PM Context 4.1 Project
Characteristics
4.2 Quality Management
System

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PMBOK & ISO 10006 ‫ﻣﻘﺎﻳﺴﻪ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

PMBOK ISO 10006


5 Management
Responsibility
5.1 Management Commitment
5.2 Strategic Process
5.3 Management reviews &
Progress Evaluation
6 Resource Management

7 Cost 6.1 Resource Related


Process

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PMBOK & ISO 10006 ‫ﻣﻘﺎﻳﺴﻪ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

PMBOK ISO 10006


9 Human 6.2 Resource Related
Resource Process

7 Product realization

7.1 General
4 Integration 7.2 Interdependency
Related Process
5 Scope 7.3 Scope Related Process
6 Time 7.4 Time Related Process

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PMBOK & ISO 10006 ‫ﻣﻘﺎﻳﺴﻪ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

PMBOK ISO 10006


7 Cost 7.5 Cost Related Process
10 Communication 7.6 Communication
Related Process
11 Risk 7.7 Risk Related Process
12 Procurement 7.8 Purchasing Related
Process
10 Communication 8 Measurement Related
Process
8 Quality 8.1 Improvement Related
Process

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PMBOK & ISO 10006 ‫ﻣﻘﺎﻳﺴﻪ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

PMBOK ISO 10006


8.2 Measurement &
Analysis
8.3 Continual
Improvement

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‫ﺗﻔﺎﻭﺕﻫﺎﻱ ‪ ISO 10006‬ﺑﺎ ‪PMBOK‬‬

‫‪ PMBOK v‬ﺑﺴﻴﺎﺭ ﻃﻮﻻﻧﻲﺗﺮ ﻭ ﻣﻔﺼﻞ ﺗﺮ ﺍﺯ ‪ ISO 10006‬ﺑﻮﺩﻩ ﻭ‬


‫ﺩﺍﺭﺍﻱ ﭘﺮﺩﺍﺯﺵ ﺑﺎ ﻣﻌﻨﺎﺗﺮ ﻭ ﻣﻔﺼﻞﺗﺮ ﺑﻪ ﻫﻤﺮﺍﻩ ﺟﺪﺍﻭﻝ ؛ ﻧﻤﻮﺩﺍﺭﻫﺎ ؛‬
‫ﻓﺮﺍﻳﻨﺪﻫﺎ ﻭ ﻣﺜﺎﻟﻬﺎﻱ ﻣﺮﺗﺒﻂ ﻗﺎﺑﻞ ﺗﻄﺎﺑﻖ ﺑﺎ ﻣﻮﺿﻮﻋﺎﺕ ﻭ ﻋﺮﺻﻪﻫﺎﻱ‬
‫ﻣﺨﺘﻠﻒ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﺍﺳﺖ‪.‬‬
‫‪ ISO 10006 v‬ﺍﺯ ﺑﺴﻴﺎﺭﯼ ﺍﺯ ﻓﺮﺍﻳﻨﺪﻫﺎﯼ ‪ PMBOK‬ﻧﺎﻡ ﺑﺮﺩﻩ ﻟِﻴﮑﻦ‬
‫ﺍﺯ ﺗﻮﺿﻴﺢ ﻭ ﭼﮕﻮﻧﮕﯽ ﮐﺎﺭﺑﺮﺩ ﺁﻧﻬﺎ ﻫﻤﭽﻮﻥ ‪ PMBOK‬ﺍﺟﺘﻨﺎﺏ‬
‫ﻣﻲﻛﻨﺪ‪.‬‬
‫‪ ISO 10006 v‬ﺗﻤﺮﻛﺰ ﺑﻴﺸﺘﺮﻱ ﺑﺮ ﺭﻭﻱ ﻣﺪﻳﺮﻳﺖ ﻛﻴﻔﻴﺖ ﭘﺮﻭﮊﻩ ﺍﺯ‬
‫ﺣﻴﺚ ﺭﻭﺍﺑﻂ ﻋﻠﺖ ﻭ ﻣﻌﻠﻮﻝ ﻛﻴﻔﻲ ﺩﺭ ﭘﺮﻭﮊﻩ ﻭ ﺍﻃﻼﻋﺎﺕ ﭘﺮﻭﮊﻩ ﺩﺍﺭﺩ‪.‬‬
‫‪ ISO 10006 v‬ﺍﮔﺮﭼﻪ ﺍﺯ ﺑﺴﻴﺎﺭﻱ ﺍﺯ ﻓﺮﺁﻳﻨﺪﻫﺎﻱ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﻧﺎﻡ‬
‫ﻣﻲﺑﺮﺩ ﻟﻴﻜﻦ ﺍﺯ ﺩﺍﺩﻥ ﺗﻮﺿﻴﺤﺎﺕ ﺗﻜﻤﻴﻠﻲ ﻭ ﻣﺜﺎﻟﻬﺎﻱ ﺭﺍﻫﮕﺸﺎ ﺑﺮﺍﻱ‬
‫ﺗﻮﺿﻴﺢ ﺑﻴﺸﺘﺮ ﺧﻮﺩﺩﺍﺭﻱ ﻣﻲﻛﻨﺪ‪.‬‬

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‫ﻣﺸﺎﺑﻬﺖﻫﺎﻱ ﺗﻄﺒﻴﻘﯽ ‪ ISO 10006‬ﺑﺎ ‪ -PMBOK‬ﺍﺩﺍﻣﻪ‬

‫‪ v‬ﻫﺮﺩﻭ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﺍﺳﺎﺱ ﮐﺎﺭ ﺧﻮﺩ ﺭﺍ ﺩﺭ ﺍﺛﺮ ﺑﺨﺸﯽ ﻓﺮﺁﻳﻨﺪﻫﺎﯼ‬


‫ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﺑﺮﺗﻮﺟﻪ ﺑﻪ ﺣﻠﻘﻪ ﻫﻮﺷﻤﻨﺪ ﺍﺩﻭﺍﺭﺩ ﺩﻣﻴﻨﮓ ﻣﻌﻄﻮﻑ‬
‫ﻣﻲﻛﻨﻨﺪ‪.‬‬

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‫ﮐﻴﻔﻴﺖ ﺩﺭ ﺩﻭ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

‫‪ ISO 10006 v‬ﺗﻮﺟﻪ ﻭﻳﮋﻩ ﺍﯼ ﺑﻪ ﻣﻘﻮﻟﻪ ﻣﺪﻳﺮﻳﺖ ﮐﻴﻔﻴﺖ ﭘﺮﻭﮊﻩ ﺩﺍﺷﺘﻪ ﻭ‬


‫ﮐﻴﻔﻴﺖ ﺭﺍ ﻣﻬﻤﺘﺮﻳﻦ ﺟﺰﺀ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﺩﺍﻧﺴﺘﻪ ﻭ ﺻﺮﻳﺤﺎ ﻣﻴﻨﻮﻳﺴﺪ‪:‬‬
‫”ﺳﻴﺴﺘﻢ ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﻫﻤﺎﻥ ﺳﻴﺴﺘﻢ ﻣﺪﻳﺮﻳﺖ ﮐﻴﻔﻴﺖ ﺩﺭ ﭘﺮﻭﮊﻩ‬
‫ﺍﺳﺖ “‬
‫‪ ISO 10006‬ﺑﻪ ﺑﺴﻴﺎﺭﯼ ﺍﺯ ﻣﺒﺎﺣﺚ ﻭ ﻓﺮﺁﻳﻨﺪﻫﺎﯼ ‪ PMBOK‬ﭘﻴﺮﺍﻣﻮﻥ‬ ‫‪v‬‬
‫ﻣﺪﻳﺮﻳﺖ ﻫﺎﯼ ‪ ۹‬ﮔﺎﻧﻪ ﭘﺮﻭﮊﻩ ﺍﺷﺎﺭﻩ ﻣﻲ ﮐﻨﺪ ﻟﻴﮑﻦ ﺭﻭﻳﮑﺮﺩ ﺍﻭ ﺑﻪ ﺍﺑﻌﺎﺩ ‪ ۹‬ﮔﺎﻧﻪ‬
‫ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﺍﺳﺖ ‪.‬‬
‫ﺑﻪ ﺷﮑﻞ ﺧﻼﺻﻪ ﻣﯽ ﺗﻮﺍﻥ ﮔﻔﺖ ؛ ﻫﺪﻑ ‪ ISO‬ﺗﺤﻘﻖ ﻭ ﺑﻬﺒﻮﺩ ﮐﻴﻔﻴﺖ ﺩﺭ‬ ‫‪v‬‬
‫ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﻫﺎﺳﺖ‪.‬‬
‫ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ‪ PMBOK‬ﺍﮔﺮﭼﻪ ﮐﻴﻔﻴﺖ ﺭﺍ ﺑﻪ ﻋﻨﻮﺍﻥ ﻳﮑﯽ ﺍﺯ ﺍﺟﺰﺍﯼ ﭘﺮﻭﮊﻩ‬ ‫‪v‬‬
‫ﺑﺮﻣﻲ ﺷﻤﺮﺩ؛ ﺍﻇﻬﺎﺭ ﻣﻴﺪﺍﺭﺩ ﮐﻴﻔﻴﺖ ﻳﮑﻲ ﺍﺯ ﻭﻳﮋﮔﻴﻬﺎﻳﻲ ﺍﺳﺖ ﮐﻪ ﺑﺎﻳﺪ ﺩﺭ‬
‫ﭘﺮﻭﮊﻩ ﻣﺤﻘﻖ ﺷﻮﺩ‪.‬‬
‫ﺍﻳﻦ ﻧﺤﻮﻩ ﺑﺮﺧﻮﺭﺩ ‪ ISO‬ﺑﺎ ﮐﻴﻔﻴﺖ ﺩﺭ ﭘﺮﻭﮊﻩ ﺟﺎﻳﮕﺎﻩ ﺁﻥ ﺭﺍ ﺍﺯ ﺟﺎﻳﮕﺎﻫﯽ‬ ‫‪v‬‬
‫ﻓﺮﺁﻳﻨﺪﯼ ﺑﻪ ﺟﺎﻳﮕﺎﻫﯽ ﺷﻌﺎﺭﯼ ﻓﺮﻭ ﻣﻲ ﮐﺎﻫﺪ‪.‬‬

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‫ﮐﻴﻔﻴﺖ ﺩﺭ ﺩﻭ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‪ -‬ﺍﺩﺍﻣﻪ‬

‫‪ v‬ﺍﮔﺮ ﮐﻴﻔﻴﺖ ﻫﻤﻪ ﭼﻴﺰ ﺭﺍ ﺩﺭ ﭘﺮﻭﮊﻩ ﺑﭙﻮﺷﺎﻧﺪ ﻭ ﻫﻤﻪ ﻣﻔﺎﻫﻴﻢ ﻣﺪﻳﺮﻳﺖ‬


‫ﭘﺮﻭﮊﻩ ﺫﻳﻞ ﮐﻴﻔﻴﺖ ﭘﺮﻭﮊﻩ ﺗﻌﺮﻳﻒ ﺷﻮﻧﺪ ﻧﻪ ﺗﻨﻬﺎ ﮐﻤﮑﯽ ﺑﻪ ﺩﺭﮎ‬
‫ﻣﻔﻬﻮﻡ ﮐﻴﻔﻴﺖ ﺩﺭ ﭘﺮﻭﮊﻩ ﻧﮑﺮﺩﻩ ﺍﻳﻢ ﺑﻠﮑﻪ ﺍﺯ ﺍﻫﻤﻴﺖ ﺳﺎﻳﺮﺍﺑﻌﺎﺩ‬
‫ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﮐﺎﺳﺘﻪ ﺍﻳﻢ‪.‬‬

‫‪ v‬ﺩﺭ ﺍﻳﻦ ﺧﺼﻮﺹ ﺍﻳﺪﻩ ‪ PMBOK‬ﺩﺭ ﭘﺮﺩﺍﺧﺘﻦ ﺑﻪ ﺍﺟﺰﺍﺀ ﺍﺻﻠﯽ‬


‫ﻣﺪﻳﺮﻳﺖ ﭘﺮﻭﮊﻩ ﻣﻔﻴﺪﺗﺮ ﻭ ﺍﺛﺮﺑﺨﺶ ﺗﺮ ﺍﺳﺖ‪.‬‬

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‫ﺍﺭﺗﺒﺎﻃﺎﺕ ﺩﺭ ﺩﻭ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

‫ﻫﺮ ﺩﻭ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﭘﻴﺮﺍﻣﻮﻥ ﺍﺭﺗﺒﺎﻃﺎﺕ ﺩﺭ ﭘﺮﻭﮊﻩ ﻭ ﻓﺮﺁﻳﻨﺪﻫﺎﯼ ﺁﻥ ﺑﻪ‬


‫ﻃﺮﺯ ﻣﺸﺎﺑﻬﯽ ﺳﺨﻦ ﻣﻲ ﮔﻮﻳﻨﺪ ﺍﻣﺎ ﻫﻴﭻ ﻳﮏ ﺳﻴﺴﺘﻤﻲ ﺭﺍ‬
‫ﭘﻴﺸﻨﻬﺎﺩ ﻧﻤﻲ ﮐﻨﻨﺪ ﮐﻪ ﺩﺭ ﺁﻥ ﻣﺪﻳﺮ ﭘﺮﻭﮊﻩ ﻣﻄﻤﺌﻦ ﺷﻮﺩ ؛‬
‫ﺍﺭﺗﺒﺎﻃﺎﺕ ﮐﺎﺭﺍ ﻭ ﻣﻮﺛﺮ ﺩﺭ ﭘﺮﻭﮊﻩ ﺳﺎﺭﯼ ﻭ ﺟﺎﺭﻱ ﺍﺳﺖ‪ .‬ﺍﻳﻦ ﺷﺎﻳﺪ‬
‫ﺑﺨﺎﻃﺮ ﺍﻳﻦ ﻭﺍﻗﻌﻴﺖ ﺍﺳﺖ ﮐﻪ ‪ PMBOK‬ﻣﺪﻳﺮﻳﺖ ﺍﺭﺗﺒﺎﻃﺎﺕ‬
‫ﭘﺮﻭﮊﻩ ﺭﺍ ﻳﮏ ﺳﻨﺦ ﻣﺪﻳﺮﻳﺖ ﻋﻤﻮﻣﯽ ﻣﻲ ﺷﻤﺮﺩ‬

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‫ﮐﻨﺘﺮﻝ ﻣﺪﺍﺭﮎ ﺩﺭ ﺩﻭ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

‫‪ ISO 10006‬ﭘﻴﺮﺍﻣﻮﻥ ‪ Document Control‬ﺩﺭ ﭘﺮﻭﮊﻩ‬


‫ﻣﻴﻨﻮﻳﺴﺪ‪:‬‬
‫ﮐﻨﺘﺮﻝ ﻣﺪﺍﺭﮎ ﺩﺭ ﭘﺮﻭﮊﻩ ﭼﻴﺴﺖ ؟ ﺍﮔﺮ ﺳﺮﯼ ﺑﻪ ﺷﺮﮐﺘﻬﺎﻱ ﭘﺮﻭﮊﻩ ﳏﻮﺭ ﺑﺰﻧﻴﺪ‬
‫؛ﺩﺭ ﻣﻴﻴﺎﺑﻴﺪ ﮐﻪ ﲝﺚ ﻣﺪﺍﺭﮎ ﻭ ﮐﻨﺘﺮﻝ ﺁﻥ ﻗﻠﺐ ﺍﺭﺗﺒﺎﻃﯽ ﭘﺮﻭﮊﻩ ﺭﺍ‬
‫ﺗﺸﮑﻴﻞ ﻣﻴﺪﻫﺪ ‪ .‬ﺍﻳﻨﮑﻪ ﻣﺪﺭﮎ ﭼﮕﻮﻧﻪ ﺻﺎﺩﺭ ﻣﻴﮕﺮﺩﺩ ؛ ﺩﺭﻳﺎﻓﺖ ﺷﺪﻩ ؛‬
‫ﭘﺎﺳﺦ ﺩﺍﺩﻩ ﺷﺪﻩ ﻭ ﺑﺎﻳﮕﺎﻧﯽ ﺷﻮﺩ ﻭ ﭼﻪ ﺳﻴﺴﺘﻤﯽ ﺍﻳﻦ ﺣﻠﻘﻪ ﺭﺍ ﺗﮑﻤﻴﻞ‬
‫ﻣﻴﮑﻨﺪ ﻭ ﺍﺛﺮﺍﺕ ﺁﻥ ﺑﺮ ﺑﻮﺩﺟﻪ؛ ﺯﻣﺎﻧﺒﻨﺪﯼ ؛ ﻭ ﮐﻴﻔﻴﺖ ﭘﺮﻭﮊﻩ ﭼﮕﻮﻧﻪ ﺍﺳﺖ‬
‫ﺩﺭ ﺍﻳﻦ ﲞﺶ ﻣﻌﻠﻮﻡ ﻣﻲ ﮔﺮﺩﺩ‪.‬‬
‫ﺍﮔﺮﭼﻪ ‪ PMBOK‬ﺩﺭ ﻣﺪﻳﺮﻳﺖ ﺍﺭﺗﺒﺎﻃﺎﺕ ﭘﺮﻭﮊﻩ ﺑﻪ ﺑﺤﺚ ﮐﻨﺘﺮﻝ‬
‫ﻣﺪﺍﺭﮎ ﻣِﻲ ﭘﺮﺩﺍﺯﺩ ؛ ﻟﻴﮑﻦ ﺭﻭﻳﮑﺮﺩ ‪ ISO‬ﺑﺎ ﺗﻮﺟﻪ ﺑﻪ ﺳﺎﺑﻘﻪ‬
‫ﻃﻮﻻﻧﯽ ‪ ISO‬ﺩﺭ ﺍیﻦ ﻣﻘﻮﻟﻪ ؛ ﭘﺨﺘﻪ ﺗﺮ ﻭ ﺑﻪ ﺍﺛﺮﺑﺨﺸﻲ ﻧﺰﺩﻳﮑﺘﺮ‬
‫ﺍﺳﺖ‪.‬‬

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‫ﺍﺳﺘﺮﺍﺗﮋﻱ ﻫﺎ ﺑﺮﺍﻱ ﭘﺮﻭﮊﻩ ﻫﺎﻱ ﻣﻮﻓﻖ‬

‫‪ü‬ﻣﺮور و درك ‪PMBOK‬‬


‫‪ü‬ﻣﺮور و درك ‪ISO 10006‬‬
‫‪ü‬ﺗﻬﯿﻪ ﯾﮏ ﺳﯿﺴﺘﻢ ﺑﺮاي ﻣﺪﯾﺮﯾﺖ ﭘﺮوژه ﻫﺎ از ﺷﺮوع ﺗﺎ ﭘﺎﯾﺎن‬
‫‪ü‬ﺗﻬﯿﻪ اﺳﺘﺎﻧﺪارد ﻫﺎي ﮐﯿﻔﯽ‬
‫‪ü‬ﺗﻠﻔﯿﻖ ﻫﻤﻪ ﻓﺮاﯾﻨﺪ ﻫﺎ در ﺑﺮﻧﺎﻣﻪ ﺟﺎﻣﻊ ﭘﺮوژه‬
‫‪ü‬ﻣﻤﯿﺰي ﭘﺮوژه‬
‫‪ü‬اﻃﻤﯿﻨﺎن از ﻓﺮاﯾﻨﺪ ﺧﺎﺗﻤﻪ و ارزﯾﺎﺑﯽ ﭘﺮوژه‬
‫‪ü‬اﻧﺘﻘﺎل داﻧﺶ‬

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‫ﭼﻚ ﻟﻴﺴﺖ ﺩﻻﻳﻞ ﻣﻮﻓﻘﻴﺖ ﭘﺮﻭﮊﻩ‬

‫‪Project Management Journal ,Vol 17 , No2, 1986, pg 77-80‬‬

‫‪ -۱‬ﺑﺮﻧﺎﻣﻪ ﺭﻳﺰﯼ ﺗﻔﺼﻴﻠﯽ ﭘﺮﻭﮊﻩ ‪ -۲‬ﺗﻔﮑﻴﮏ ﭘﺮﻭﮊﻩ ﺑﻪ ‪ WBS‬ﻭ ﻓﺎﺯﻫﺎ‬


‫‪ -۳‬ﺗﻌﻴﻴﻦ ﻧﻘﺎﻁ ﺗﺤﻮﻳﻞ )‪ -۴ (Deliverables‬ﺗﻌﻴﻴﻦ ﻣﺎﻳﻠﺴﺘﻮﻧﻬﺎﯼ‬
‫ﻗﺎﺑﻞ ﺍﻧﺪﺍﺯﻩ ﮔﻴﺮﯼ ‪ -۵‬ﺗﻌﻬﺪ ‪ -۶‬ﺩﺭﮔﻴﺮﺷﺪﻥ ﺗﻴﻢ ﺩﺭ ﺑﺮﻧﺎﻣﻪ‬
‫ﺭﻳﺰﯼ ﺩﺍﺧﻠﯽ ‪ -۷‬ﮐﻨﺘﺮﻝ ﻭ ﭘﻴﮕﻴﺮﯼ ﭘﺮﻭﮊﻩ ‪ -۸‬ﻗﺎﺑﻞ ﺍﻧﺪﺍﺯﻩ ﮔﻴﺮﯼ‬
‫ﺑﻮﺩﻥ ﭘﻴﺸﺮﻓﺖ ﭘﺮﻭﮊﻩ ‪ -۹‬ﺑﺮﺭﺳﯽ ﻫﺎﯼ ﻣﻨﻈﻢ ‪ -۱۰‬ﻣﺴﻮﻭﻟﻴﺖ‬
‫ﭘﺬﻳﺮﯼ ‪ -۱۱‬ﺟﺬﺍﺑﻴﺖ ﮐﺎﺭﯼ ‪ -۱۲‬ﺍﺭﺗﺒﺎﻃﺎﺕ ﻣﻮﺛﺮ ‪ -۱۳‬ﺭﺍﻫﺒﺮﯼ‬
‫‪ -۱۴‬ﺑﻪ ﺣﺪﺍﻗﻞ ﺭﺳﺎﻧﺪﻥ ﺗﻬﺪﻳﺪﺍﺕ ‪ -۱۵‬ﻃﺮﺡ ﺭﻳﺰﯼ ﺳﻴﺴﺘﻢ ﺍﺭﺯﻳﺎﺑﯽ‬
‫ﻋﻤﻠﮑﺮﺩ ﻭ ﺳﻴﺴﺘﻢ ﭘﺎﺩﺍﺵ ‪ -۱۶‬ﺍﻃﻤﻴﻨﺎﻥ ﺍﺯ ﺣﻀﻮﺭ ﻣﻮﺛﺮ ﻭ ﺣﻤﺎﻳﺖ‬
‫ﻣﻮﺛﺮ ﻣﺪﻳﺮﻳﺖ ﺍﺭﺷﺪ ‪ -۱۷‬ﺍﻧﮕﻴﺰﻩ ﻫﺎﯼ ﻓﺮﺩﯼ‬

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