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Abstract: Social media is a platform for people to discuss their issues and opinions. Before knowing the aspects of
social media people must have to know what is social media? Social media are computer tools that allows people to share
or exchange information’s, ideas, images, videos and even more with each other through a particular network. In this paper
we cover all aspects of social media with its positive and negative effect. Focus is on the particular field like business,
education, society and youth. During this paper we describe how these media will affect society in a broad way.
1. INTRODUCTION
Now a day’s social media has been the important part of one’s life from shopping to electronic mails, education and
business tool. Social media plays a vital role in transforming people’s life style. Social media includes social networking sites
and blogs where people can easily connect with each other. Since the emergence of these social networking sites like
Twitter and Facebook as key tools for news, journalists and their organizations have performed a high-wire act [1]. These
sites have become a day to day routine for the people. Social media has been mainly defined to refer to “the many relatively
inexpensive and widely accessible electronic tools that facilitate anyone to publish and access information, collaborate on a
common effort, or build relationship” [2].
As per the survey of previous research, 90% of college students use social networks. Technology has shown a rapid
development by introducing small communication devices and we can use these small communication devices for accessing
social networks any time anywhere, as these gadgets include pocket computers, laptops, iPads and even simple mobile
phones (which support internet) etc.[5].For the purpose of education social media has been used as an innovative way.
Students should be taught to use this tool in a better way, in the educational classes’ media just being used for messaging or
texting rather than they should learn to figure out how to use these media for good [3]. Social media has increased the
quality and rate of collaboration for students. With the help of social media students can easily communicate or share
information quickly with each through various social sites like Facebook, Orkut, and Instagram etc. [4]. It is also important
for students to do some practical work instead of doing paper work. They can also write blogs for
Teachers as well as for themselves to enhance their knowledge skills [3]. Social networking sites also conduct online
examination which play an important role to enhance the students’ knowledge.
User Percentage
Mail 33
Surfing 26.8
Chatting 18.7
Social Networking
17
Other 4.5
Total 100
In the above table 1 it is clear that, internet usage for the respondents was for mailing and surfing the net with 33% and
26% respectively. Mainly two traditional reasons for using Internet i.e. Mailing and Surfing. In India, social networking sites
are growing fast to gain popularity but it haven’t reached the expectation of global scenario. Just 17% reported social
networking sites as their principle reason for Internet usage. Alternating reactions were downloading internet content,
purchasing online goods, studying and reading e-books [7]
Yes 95.7
No 4.3
Total 100
Fig. Membership in social networking sites for education [7]
Among the Indian youth 95.7% of the members are connected with the social media. These figures are increasing day by
day. Whereas only 4.3% of members are not connected with the social media [7].
Social media is the new buzz area in marketing that includes business, organizations and brands which helps to create news,
make friends, make connections and make followers. Business use social media to enhance an organization’s performance
in various ways such as to accomplish business objectives, increasing annual sales of the organization. Social media provides
the benefit as a communication platform that facilitates two way communication between a company and their stock
holders [6]. Business can be promoted through various social networking sites. Many of the organization promotes their
business by giving advertisement on the social media in order to attract maximum users or customers. Customers can
connect and interact with business on a more personal level by using social media. If an organization has established a
brand, social media may help this organization to develop the existing brand and give the business a voice. With the help of
social media organization can make their strategy to promote their organization.
effectively reach each other in regards to class ventures, bunch assignments or for help on homework assignments [12].
• Many of the students who do not take an interest consistently in class might feel that they can express their
thoughts easily on social media [12].
• Teachers may post on social media about class activities, school events, homework assignments which will be very
useful to them [12].
• It is seen that social media marketing has been emerging in career option. Social media marketing prepares young
workers to become successful marketers.
• The access of social media provides the opportunity for educators to teach good digital citizenship and the use of
Internet for productivity 1.1.2 Negative effect of Social Media on Education
• The first concern about the negative effect comes to mind is the kind of distraction to the students present in the
class. As teachers were not able to recognize who is paying attention in the classroom [12].
• One of the biggest breakdown of social media in education is the privacy issues like posting personal information on
online sites.
• In some of the scenario there were many in appropriate information posted which may lead the students to the
wrong side.
• Because of social media students lose their ability to engage themselves for face to face communication.
• Many of the bloggers and writers posts wrong information on social sites which leads the education system to
failure.
HR-Is great for identifying and engaging the talent directly.HR helps company to showcase their employee benefits and
culture of the company to outside world.
Creative- it share enables art, copy and design teams to invent new ideas which is useful for company to achieve goal.
Operations/strategy- Many of the sites like LinkedIn helps the business by connecting with the experts who can share some
strategic plans.
Business Development- Professional networking sites can be used to connect with the clients.
• Social Media helps to better understand their audience by their likes and dislikes [14].
• Social networking sites helps to make new customers by providing useful facilities.
• Helps to enhance market insight and stretch out beyond your rivals with online networking [14].
• It also helps to increase awareness among brands and reach with little to no budget [14].
• In business filed social media is not entirely risk free because many of the fans and followers are free to post their
opinion on a particular organization, the negative comment can lead the organization to failure.
• The wrong online brand strategy can doom a company, and put at a huge viral social disadvantage[15].
• Getting involved with Social Media is very time consuming. As an organization you should assign a person to always
bolster your pages and profile with significant substance [15].
• Most companies have difficulty measuring the results of social media advertising.
As we all are aware of social media that has an enormous impact on our society[7].Many of the social media sites are most
popular on the web. Some social media sites have transformed the way where people communicate and socialize on the
web. Social networking sites render the opportunity for people to reconnect with their old friends, colleagues and mates. It
also helps people to make new friends, share content, pictures, audios, videos amongst them. Social media also changes the
life style of a society.
According to the survey conducted by the Pew Research Center, in September 2014, 52% of the online adults use two or
more social media sites. More than half of the online adults of age 65 and above use 60% of Facebook which represents
31% of all seniors. Half of the internet-using young adult’s ages 18-29 use 53% Instagram and half of the Instagram users
(49%) use the site daily. The share of internet users with college education using LinkedIn reached 50%. 42% of online
women now use the platform, compared with 13% of online men [9].
• Social Media helps to meet people they may not have met outside the social media forums.
• It provides open opportunity for all writers and bloggers to connect with their clients.
• Another positive effect of social networking sites is it unite people on a huge platform for the achievement of
specific goals. This brings positive change in the society.
• Social media provides awareness among society like campaigns, advertisement articles, promotions which helps the
society to be up to date with the current information.
• One of the negative effect of social media is that it make people addicted. People spend lots of time in social
networking sites which can divert the concentration and focus from the particular task.
• Social media can easily effect the kids, the reason is sometimes people shares photos, videos on media that contain
violence and negative things which can affect the behavior of kids or teenagers.
• Social lies like family ones also weaken as people spend more time connecting to new people.
• Some people uses their images or videos in social sites that can encourage others to use it false fully.
Nowadays social media has become a new set of cool tools for involving young peoples. Many young people’s day to day life
are woven by the social media Youngsters are in conversation and communication with their friends and groups by using
different media and devices every day [16]. In past years it was seen that youngsters are in touch with only friends and their
groups in schools and colleges. But nowadays youngsters are in contact not only with known friends but also with unknown
people through social networking sites, instant messenging etc. [16]. According to BBC news research of 2013 they discuss
that 67% Facebook users are very common and well known social media portal consist of the youth and students, so these
praise the fact that the youth and student have more focus and relation [11].Throughout the country teenagers frequently
use the web, mobile phones, online games to communicate and gather information with each other. As per the survey in
California the below table shows that how social media impacts the behavioral health of California’s adults [17].
TYPE EXAMPLE %TEENS WHO USE
SOCIAL MEDIA
NATIONALLY
• Social networking sites can allow teens to find support online that they may lack in traditional relationships,
especially for teens [17].
• In a Critical Development period youngsters also go for social networking sites for advice and information.
• Youngsters can look to social media for getting the answers related to their career objectives.
• Today it’s not clear that who the “strangers” are especially in the field of social media.
• Kidnapping, murder, robbery can be easily done by sharing details on social media.
• There are many cases registered in police station where adults target young children and lure them into meeting
them.
• Mostly youngsters waste lots of time on social sites like chatting which also effects their health.
• Some useless blogs influence youth extremely that they become violent and can take some inappropriate actions.
2. CONCLUSION
As the technology is growing the social media has become the routine for each and every person, peoples are seen addicted
with these technology every day. With different fields its impact is different on people. Social media has increased the
quality and rate of collaboration for students. Business uses social media to enhance an organization’s performance in
various ways such as to accomplish business objectives, increasing annual sales of the organization. Youngsters are seen in
contact with these media daily .Social media has various merits but it also has some demerits which affect people
negatively. False information can lead the education system to failure, in an organization wrong advertisement will affect the
productivity, social media can abuse the society by invading on people’s privacy, some useless blogs can influence youth
that can become violent and can take some inappropriate actions. Use of social media is beneficial but should be used in a
limited way without getting addicted.
3. REFERENCES
[1] Aveseh Asough, SOCIAL MEDIA AND ETHICS - The Impact of Social Media on Journalism Ethics, Center for
International Media Ethics (CIME),December 2012
[2] https://en.wikipedia.org/wiki.Social_media#References
[3] Gitanjali Kalia Chitkara University, Punjab, A Research Paper on Social media:An Innovative Educational Tool, Issues
and Ideas in Education Vol. 1 March 2013 pp. 43–50
[4] www.edudemic.com/social-media-education
Waqas Tariq, Madiha Mehboob, M. Asfandyar Khan , FaseeUllah, The Impact of Social Media and Social Networks on
Education and Students of Pakistan, IJCSI International Journal of Computer Science Issues, Vol. 9, Issue 4, No 3, July 2012
[10] http://www.business2community.com/social-media/
[11] Dr. M. Neelamalar & Ms. P. Chitra,Dept. of Media Sciences, Anna University Chennai, India, New media and society:
A Study on the impact of socialnetworking sites on indian youth,
[12] Abhimanyu S
Dr. S. Shameem
Associate Professor & Research Supervisor, PG & Research Department of Commerce,
Cauvery College for Women (Autonomous), (Affiliated to Bharathidasan University)
Tiruchirappalli, Tamilnadu, India
ANSTRACT
Social media is an inextricable part of life and a means of communicating thoughts,
feelings, and ideas to a larger audience. It is expected to be a formidable instrument for
attracting new clients because of its tremendous potential and speed in reaching others.
People frequently visit social media websites daily or weekly as they have integrated
them into daily life. User involvement is rising as social media usage becomes more
frequent. The study reveals that the majority of people utilise various social media
platforms numerous times every day. Because social networking sites enable easy
contact, users frequent them frequently, and this increased dedication influences their
behaviour and thought. Social media is heavily consuming users' time, which
demonstrates their dedication to the same activity. The purpose of this study was to
analyse and investigate how social media marketing is used to influence consumer
purchasing behaviour in the Tiruchirapalli district. This study focuses on the factors
that influence purchasing decisions and the important role that social networking sites
can play in supporting a brand. The results and recommendations of the statistical
analysis performed on the primary data gathered for the study are discussed in this
paper.
Keywords: Social Media, Buying Behavior, Communication, Social Networking,
Marketing Etc.
An Analysis of Social Media Marketing Usage on Consumer Buying Behaviour in Tiruchirapalli
District
Cite this Article: S. Praveena and Dr. S. Shameem, An Analysis of Social Media
Marketing Usage on Consumer Buying Behaviour in Tiruchirapalli District,
International Journal of Management (IJM), 11(11), 2020, pp. 4216-4226.
https://iaeme.com/Home/issue/IJM?Volume=11&Issue=11
INTRODUCTION
The use of social media in marketing has been one of the most important developments in
thefield of marketing since it became a distinct discipline. Social media, which began as a
means to connect people, has developed into the most significant platform for marketers,
supporting them in all facets of marketing (Gopinath, 2019a). With more than 1.5 billion
users across numerous social media platforms, social media has defied all growth models
and currently accounts for more than one sixth of all people on Earth. It is a very effective
database that maybe utilised for a variety of important purposes, including marketing, due
to its numerical majesty. Social media is used to identify customer needs, connect and engage
with customers,help them remember companies, and influence their decision-making and
post-purchase satisfaction processes (Gopinath, 2019b). All types of businesses, including
small firms, non-profit groups, and even political parties, are embracing this most effective
marketing tool to reach their target audiences.
WebPages on the internet, which were first introduced to construct platforms for online
partners, are now entry points for brand building and customer relations. Every day, they are
generating new business and marketing chances for organisations (Gopinath, 2019c). Therefore,
it is essential to first analyse what these platforms are, how they fit into society, and how they
affect brand preferences and customer loyalty.
Researchers are likewise interested in social media use, and they are looking at its
implications and use from a variety of perspectives. Numerous research are carried out abroad,
and now studies are being carried out on Indian consumers. From its impact on customer
decision-making to its efficacy, ROI, data mining, sentimental analysis, etc., social media has
been the subject of marketing research. Because it enables customers to look for alternatives,
branding is crucial to consumer decision-making. Social media has developed into a significant
tool for encouraging consumers to recognise and recall brands (Gopinath & Kalpana, 2019).
Social media also enables customers to verify their references and improves the effectiveness
of companies. This study looked at how social media affected customers' decisions about which
companies to buy because of the enormous use and potential of social media in brand building.
The goal of this research is to better understand how social media marketing influences
consumer behaviour and brand preference. As a result, this study on social media marketing
must clearly explain the phenomenon that is social media, social networking sites, and social
media marketing. This chapter's goal is to define and describe social media and the Internet.
Itdemonstrates how fundamental ideas are theoretically connected in this study. The theory,
history, use, and evolution of social media are all covered in this part, along with how they can
be used for marketing.
According to Boyd and Ellison (2008), social networking sites are web-based services that
enable users to (1) create a public or semi-public profile within a bounded system, (2) articulate
a list of the other users with whom they are connected, and (3) view and cross their list of
connections as well as those made by other users within the system. The nature and terminology
of these relationships may differ from one location to another.
Today's movement and global phenomena is social networking. Organizations have created
websites and applications to address societal requirements, enabling individuals, groups, and
society at large to communicate, concentrate on their needs and desires, and participate
productively in media production by creating material for them (Gopinath, 2011). The World
Wide Web serves as the foundation for many of these internet technologies, including online
tools like social media, social networking sites, blogs, wikis, podcasts, content aggregators, and
content communities (Karthick et al., 2020a). Between the aforementioned tools, blogs and
social networking sites (SNS) experienced the most significant growth. These websites are
referred to as "social media." Social media is a web-based platform that facilitates and
encourages connections between individuals through the sharing and consumption of
knowledge (Kavitha & Gopinath,2020). Most people with access to the internet use it to stay in
touch with their loved ones. As a result, the concept of social media marketing emerged.
"Marketers remained behind' they saw this as a more affordable and successful way of
establishing relationships with their clients and future customers."
RESEARCH OBJECTIVE
1. To investigate the social media usage pattern among Tiruchirapalli District users.
2. To provide suitable recommendations to improve the usage of social media among the
consumer for better experience of buying behavior.
RESEARCH METHODOLOGY
Research technique is a methodical approach to gathering information and data for the aim
of making business decisions. The methodology can include using Google form surveys,
interviews, publication analysis, and other techniques that provide both recent and historical
data. The reason for conducting the research and the relevant problem statement are both
identified at the outset of this article.
RESEARCH DESIGN
Research design refers to the planned research approach and structure for addressing
researchproblems. The use of social networking for marketing and its effects on customers
have beenexamined from a variety of angles. In light of the available literature and the stated
study objectives, a combination of descriptive and exploratory research designs were selected
for the thesis. The study details the amount and purpose of the sample's use of social media.
These objectives guide descriptive research architecture. Consumer expectations on the usage
of social media in brand awareness, recall, recognition, and selection are addressed through
exploratoryresearch technique. The paper goes on to explain how the variables relate to one
another, making it a design for diagnostic research. These research designs outline the
architecture and technique of the entire study to accomplish the study's objectives.
The goal of this study is to determine how social media marketing initiatives effect
consumers' brand preferences among online users in the Tiruchirpalli area. As a result,
descriptive and causal research designs will be used to gather data, with primary data being
generated through the use of survey and questionnaire administration. In order to provide
datathat is interesting to researchers, several writers suggest utilising descriptive design.
All study is partially descriptive in nature insofar as the descriptive aspect defines and
explains the researches who, what, when, where, why, and how, which are some of the questions
posed in the analysis. A research design is the description of the overall research plan or
technique used for a certain project. The core of planning is this. The client's expectations will
be satisfied if the design adheres to the study purpose.
An Analysis of Social Media Marketing Usage on Consumer Buying Behaviour in Tiruchirapalli
District
The replies to the question of how much time respondents spend each day on social media
are shown in the graph above. The majority of responders (25%) spend 3–4 hours every day on
social media, according to data gathered. 22% of people were found to spend 2-3 hours, whereas
19% spent 1-2 hours. This suggests that the majority of respondents spend 1-4 hours per day on
social media. These statistics are encouraging an increasing number of businesses to go digital
in order to build a sizable consumer base through social media. Marketers of social media
marketing firms already in existence can also take advantage of these numbers. Customers
spend 1-4 hours a day on social media, which means that social media can be used to influence
their purchasing decisions.
Table: 3- Frequency table of accounts on social media spending time
Parameters Frequency Ranks
Facebook 238 3
Instagram 102 7
Twitter 43 8
LinkedIn 289 2
You Tube 155 4
WhatsApp 409 1
Pinterest 37 9
Snapchat 129 5
Others 124 6
The above table summarises responses when respondents were questioned about the social
media accounts they have. According to data, 409 of the 445 people who were chosen have
installed and are using WhatsApp. Facebook is in third place with 238 users, while LinkedIn isin
second place with 289 users. Twitter has been identified as the least popular social media
platform. Since Twitter's app has a complicated user interface and is challenging to use, the
majority of its users are passive users. Therefore, marketers must advertise primarily on
Facebook and Whatsapp in order to market a product and develop brand preference among
consumers.
Table: 4- Frequency table of access of social media
FINDINGS
WhatsApp was ranked as the most popular social media account by respondents, according
toanalysis of their responses, with 96% of them choosing it as their favourite. The second-placed
Facebook is favoured by 89% of respondents, while Snapchat is the third-placed choice.
When questioned about how frequently they post on social media. The findings shown show
that 31.5% of the respondents post frequently. 26.1% make multiple posts each month.
Additionally, numerous people (8.3%), (10.3%), (16%), etc. post once a week, several times a
week, or even once a day.
When questioned about how much time people spend each day on social media. The
majority of responders (25%) spend 3–4 hours every day on social media, according to data
gathered. 22% of people were found to spend 2-3 hours, whereas 19% spent 1-2 hours. This
suggests that the majority of respondents spend 1-4 hours per day on social media.
The analysis's findings indicate that social media marketing is significantly used to
influence consumer brand preferences across a range of respondent age, gender, marital status,
and educational groupings. This can also be seen as a unanimous agreement among all
respondents, regardless of their age, gender, education level, or marital status, that social media
marketing can be utilised to influence consumer brand preferences.
S. Praveena and Dr. S. Shameem
SUGGESTIONS
Researchers may further investigate the effects of various social media campaign formats,
including the effects of electronic word-of-mouth (e-WOM) analysis, on brand recognition,
brand commitment, and brand loyalty. Social media will continue to develop annually, so it is
important to investigate and assess the effectiveness of new technology in this field. Social
media has the power to change the way businesses run. The effects of big data analytics, cloud
computing, and artificial intelligence on brand awareness, brand engagement, and brand loyalty
in India's servicing companies can be further investigated by practitioners and researchers.
Only 445 Indians participated in the survey, and the Tiruchirapalli district was chosen as
the study location. It only performed an intersectional analysis once, and it did not calculate
these variables across time. This research did not examine any potential purchasing intentions,
which could be a result of brand loyalty on social media.
By examining each social media networking site separately, the impact can be thoroughly
examined in order to investigate their significance and effects on service sector firms.
Big data in the context of social media provides a wealth of insight. Businesses must make
advantage of this knowledge resource to comprehend their customers better. You ought to
beaware of your viewpoints, interests, and influencing sources. This aids in improved product
and service development as well as more effective feedback delivery.
CONCLUSION
A growing and inevitable market is social networking. Businesses perceive social media as a
marketing opportunity to cut out the conventional middlemen (traders, dealers, wholesalers, and
retailers) and create direct relationships with customers. As a result, almost every company in
the world—from large corporations like Reliance Trends & Genpact to independent coffee
shops—is searching for social media marketing strategies to use in their advertising campaigns.
Regarding a year ago, the organisation had a lot of questions about social media. But things
have significantly changed now, and businesses quickly adopt SMM. The expansion of internet
access for the nation's inhabitants is anticipated to increase at the same rate as the internet SMM
revolution, which began in the early 1980s. With the advent of 4G, it is now more convenient
for people to participate in social networking on their smartphones, and businesses are
exploiting this to market their products on social media.
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¹ kundu2031@gmail.com, ² priya.rs.eco@mdurohtak.ac.in
ABSTRACT :-
As the popularity of social media sites grow, we believe that technology plays an increasingly important role in today’s student
achievement. The goal of this research is to see how the increased use of social media effects college and universities students' academic
performance, also get the familiar with the most widely used social media platform. A student perception questionnaire on how social
media affects college students was administrated to a sample ( N=118) based on random sampling. A google form was employed as a
data collection tool. This study revealed that 55.9 per cent of respondents were undergraduate, while 21.2 % were postgraduate, research
scholar made up 6.8 per cent and 16.1 per cent we’re respondents enrolled in other diplomatic courses. Almost all respondents said that
social media has a favourable impact on their academic achievements.
Keywords : Social Media, Academic Performance, Popular, Achievement.
I. INTRODUCTION:-
The major goal of this research is to see how social media affects college students' academic performances. Students frequently
use social media networking sites and applications. They spend a significant amount of time on these sites on a daily basis. According
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© 2022 JETIR March 2022, Volume 9, Issue 3 www.jetir.org (ISSN-2349-5162)
to studies, university and college students are the most active users of social networking sites among students of various ages. In
education, social networking sites are extremely significant. Students in fact have a variety of options to better their learning and have
access to the most up to date knowledge by interacting with learning groups and other educational systems. Students can also share
information by forming connections with diverse people. This has the potential to improve student learning results. Students mental
health, which refers to their emotional, psychological and social well being is also affected by university and college social media.
Students at universities and colleges spend a significant amount of time on social media throughout the day and at night and it can be
argued that technology plays a significant role in their everyday life. Despite their enormous contribution to knowledge acquisition, it
is necessary to identify whether such technologies are being used to gain knowledge or for other reasons that may result in adverse
technology abuse affects. Many students spend numerous hours on social media sites such as YouTube, Facebook, WhatsApp,
Instagram and Twitter everyday. This may appear to be a waste of time at first look, but it also assists kids in developing important
knowledge and becoming engaged citizens who create and share content. We believe that technology is an important aspect of students
success as social media sites rise in popularity.
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II. LITERATURE REVIEW :-
Wang Q. et al ( 2011) :- The effect of social media on college students was investigated. This descriptive and exploratory
research study gathered a random sample of 48 ( N=48) men (n=26) and women (n=22) who were given a perspective questionnaire
on how social media influences college students. Johnson &Wales University has 35 per cent undergraduate and 65 per cent graduate
students while most college students use social media and spent many hours on social media sites. This study found that there is a
negative element to college student use of social media.
De Andrew et al ( 2011) :- Analyzed the usage of social media to aid in the adjustment of students to college. The importance
of social support in a students' smooth transition to college cannot be overstated. Even after controlling for other significant factors,
site usage entranced students' perceptions of having a diversified social support network during their first semester of college.
Yingxia Cao and Paul Hong ( 2011) :- The use of social media by college faculty in teaching requires further investigation.
The goal of this study is to look into the causes and effects of college professor using social media in their classrooms. This research
is based on a literature review, the author's observations and qualitative & quantitative data provided by 249 full time and part time
faculty members. According to the findings of two studies, there are four antecedents for using social media in teaching: faculty personal
social media, peer pressure, supervisor pressure and student pressure.
Jenna Mastrodicasa & Paul Metellers ( 2013) :- The influence of social media on college students was studied. Researcher
have begun to investigate the impact of student well being empirically and preliminary findings and suggest that more research is
needed. They discovered that social media are not the issue; the issue is the precise usage and aim of social media activity.
Erin A. Vogel et al ( 2015) :- The impact of social comparison orientation on social media use and results were investigated.
The major goal of this research is to see if there’s a link between SCO, Facebook use and unfavorable psychological effects. This study
used a correlational technique and found that participants is SCO used Facebook more frequently. The finding imply that SCO has a
consistent impact of social media across all measures. Participants with a high SCO had a lower trait self
perceptions, lower state self- esteem and greater negative effect balance than those with a low SCO.
Jasmine Knight McCord et al ( 2016) :- The most popular social media sites among college students were investigated.
Instagram was the most popular social networking site, followed by snapchat and Facebook, according to this study. Linkedln and
Pinterest were the least popular social networking sites. The majority of the people use social networking sites for 1- 10 hours everyday,
with a slightly higher percentage saying they use them more on weekend.
Gilbert M. Talague et al ( 2018) :- The effect of social media on chosen college students' academic performance was
investigated. The author of this study emphasizes the real world influence of youth's regular social media interactions. To get good
picture of the problem, a descriptive study design was used. This research was based on 60 active social media users. According to the
findings of this study, social media has a dual impact on accomplishments and it is critical to address Adolescent’s use of social media
with ultimate responsibilities.
Perpetua O. Ezeji, Kelechi E. Ezeji ( 2018) :- The impact of social media on the study patterns of Aluan IKOKU federal
college of education owerrie students was investigated. The main objective was to determine the level of social media usage among
AIFCE students, as well as the relationship between social media usage and study habits.
III. PROBLEM STATEMENT :-
The purpose of this study is to determine the good and negative effects of social media on students’ academic performance.
It aimed to answer the following questions in particular :
The study included both qualitative and quantitative research methods. To get a realistic picture of the problem, a descriptive
research design was used. Information relevant to the study was acquired from both primary and secondary data to support the research.
The study's respondents, 118 pupils provided primary data. Secondary data on the other hand, came from prior research, books, papers
and electronic media that were relevant to the current study. The data was collecting using a google form, observations and review of
past studies. To collect information for the three questions: Literature review, observation and google form were used. The
questionnaire for the respondents was created using a google form. Google form are a fantastic, free and powerful tool that is excellent
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for anyone who needs to collect data on nearly anything. Google form is hidden beneath the word editor, spreadsheet and presentation
apps.
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V. FINDINGS OF THIS STUDY
According to the findings, colleges and university students use social media at an alarmingly high rate. Almost all of the poll
participants said they use social media to some extent. According to the socio demographic statistics, 47 per cent were men, 53 per cent
were women. Undergraduates made up 55.9 per cent of the total, while postgraduates made up of 21.2 per cent, research scholarsmade
up 6.8 per cent and other diplomatic courses made up 16.1 per cent. Tables and histograms were used to Graphically illustrate the
following relevant data from the study.
Table 1
80
70
60
50
40
30
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Analysis of Time spend on social media per day.Impact of Social Media on Academic achievements of students :- According to the
survey’s findings, 21.2 per cent of respondents believed that social media has a determinental impact on their academic achievements.
It was revealed that they don’t have time to complete assignment or study because they have spent too much time on social media; 37.3
per cent said they don’t have such a problem and answered neutral, while 41.5 per cent said they don’t have any problem as a result of
social media usage and answered positive.
To summaries, it was discovered that the internet has a distinct place in the lives of students. Even during class, the
majority of responders are unable to put down their phones. The majority of them complete their homework on the internet and
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watch TV shows on a daily basis, yet this does not interfere with their education. The majority of the respondents believe that
social media has a favorable impact on academic performance, as indicated in table 2 and figure 2.
Table 2
Impact Number of Student ( in%) Cumulative%
Positive 41.5 41.5
Negative 21.2 62.7
Neutral 37.3 100
40
35
30
25
20
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The most widely used social media platform:- The majority of the pupils use WhatsApp according to the results. 77.1 per cent of all
respondents utilized the WhatsApp social media platform, whereas 11 per cent used Facebook, 5 per cent used telegram, and 2 per
cent used Twitter. Other social media platforms are used by 5 per cent of all respondents. Table3 and figure 3 shows this:
Table3
Kind of social media No. of users % of respondents
WhatsApp 91 77.1
Facebook 13 11
Telegram 5 4.2
Twitter 2 1.7
Others 6 5.1
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% of users
90
80
70
60
50
40
30
20
10
0
WhatsApp Facebook Telegram Twitter Youtube Others
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VIII. CONCLUSION:-
According to our findings, social media has a significant impact on college students. Almost all the students shows the positive
impact of social media on their academic performance it means their academic grade improve after using various social media platforms.
And more than half of the total respondents uses the WhatsApp social media platform. Social networking is appealing because it is not
only provides college students with another environment in which to make friends, but it also provides an excellent way to relieve stress.
It has a significant impact on the life of college students, particularly their grades. This study also suggests that strategy for properly
balancing the interaction between social media and academic learning is required. As a result, college students should place a greater
emphasis on the balancing equation and academics. According to the findings of this study, social networking sites have become a
phenomenon in recent decades. WhatsApp and Facebook have risen to Prominence as the most popular websites, and their popularity
has only grown. Friends and relatives can communicate with one other in new ways thanks to these websites. Computer mediated
communication provides individual with easier and faster ways of communication. Social networking websites also offer new and
innovative ways to communication with other people in a timely manner. Furthermore, people are increasingly using and Browsing
social media websites. This research contribute to a better understanding of how college students use social media and how it affects
their grades.
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IX. REFERENCES:-
[1] De Andrea, D. C. et al., Serious Social media ; On the use of Social media for improving students’ adjustment to college, Internet
and Higher Education ( 2011) , doi: 10.1016/j.iheduc.2011.05.009.
[2] Muh. Syaiful Ramadhon, Amalia Rahmah et al (2019). Blended learning system using social media for college student:A case
of Tahsin Education. ScienceDirect Procedia Computer Science 161(2019) 160-167.
[3] Erin A. Vogel, Jason P. Rose et al ( 2015). Who compares and despairs? The effect of social comparison orientation on social
media use and it’s outcomes. Personality and individual differences 86 (2015) pp. 249-296.
[4] Jeanna Mastrodicasa, Paul Metellus (2013). The impact of social media on college students, Journal of college & character, vol.
14, issue 1, pp. 21-29.
[5] Wang, Qingya; Chen, Wei; and Liang, Yu, “ The Effects of Social media on college students”(2011). MBA. Student scholarship,
paper 5.
[6] Sponcil, M., Gitimu, P. ( 2015), Use of social media by college students : Relationship to communication and self concept.
Journal of technology Research. Pp 1 – 13.
[7] Knight, J. et al ( 2016),What social media sites do college students use most? Journal of undergraduate Ethnic Minority psychology.
Pp 21 – 26.
[8] Gilbert M. T. et al ( 2018), The impact of social media on academic performance of selected college students. International journal
of advanced information technology, vol. 8, No. 4/5, pp 27-35.
[9] Ezeji,O. P., Ezeji E. K.(2018), Effect of social media on the study habits of students of Aluan Ikoku Federal college of education,
Owerri. International Journal of educational & Pedagogical sciences, vol: 12, No. 1,pp 220-224.
[10] Cao, Y.,Hong, P (2011), Antecedents and consequences of social media utilization in college teaching: a proposed model with
mixed methods investigation. Emerald Group Publishing Limited, ISSN: 1074-8121, Vol. 19, No. 4, pp 297-306.
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Online Journal of Communication and Media Technologies, 2019, 9(2), e201911
Sami Çöteli
Doğuş Üniversity, TURKEY
0000-0002-0577-4764 Q-7771-2018
scoteli@dogus.edu.tr
ARTICLE INFO
DOI: https://doi.org/10.29333/ojcmt/5765
ABSTRACT
Culture is the entirety of all values that might differ and regenerate with respect to the
values societies retain. Changes occurring on the whole of current societal dynamics play
a major role with respect to culture as well. In this age of internet and mobile technologies,
culture also has been instrumentalized and digitalized. Digitalization of culture primarily
results from the individuals’ abstraction from real life and obtaining digital identities, and
striving for reinforcement of their identities in that medium. Digital identities created by
individuals in a virtual world generated a consequent imperialistic effect by affecting other
individuals and the real life, which in turn led to serious changes regarding the concept of
culture. In this regard, an individual’s identity in real life has been transformed by the
created digital identity and on a macro scale, the culture of real life is led by a commonly
created digital culture.
Keywords: cyberspace, public sphere, new media, digital culture, digital identity
INTRODUCTION
The concept of culture (kultur), if considered to be derived from soil cultivation, is related
to climate and soil structure, in order words, to all environmental characteristics. Societies
also build their cultural identities within the framework of environmental conditions and
beliefs. The changes in environmental factors also cause a change in the way of
acculturation. Culture includes the language, social life, cuisine, dressing style, etiquette,
moral values, the judicial system, economic structure, aesthetics of the people living in a
certain society. Changes in structure also cause changes in culture. The factors symbolizing
the change, such as diversifying of mass media and gaining power over the society and
government, technological advancements, social freedom or the new trends of thoughts on
human rights and social movements, change the form of culture. Since the 18th century,
especially in the societies where the mass media played dominant role, the culture has been
moving towards being a mass society and an artificial culture called mass culture has
ISSN: 1986-3497
Online Journal of Communication and Media Technologies, 2019, 9(2), e201911
emerged. With the accelerating success of the industrial revolution in the 18th century,
the spread of mass media and the intervention of economic or political authorities in these
media enabled the emergence of mass society, and thus, mass culture. The number of
individuals in mass culture has accelerated every century since the 18th century, the
concepts of mass society and mass culture have continued existing and changing over time.
The amount of first-hand information and thoughts that individuals
ISSN: 1986-3497
S. Çoteli
have on the outside world and the truths about the society is slowly decreasing. The information
given by the conventional media takes up a big space in the minds of individuals. Hence,
conventional mass media do not only provide information to individuals, but they also control
their life experiences as they have direct effect. The ability of individuals to experience and
benefit from these experiences is based on their social position. With the social changes they
have caused, mass media and mass production have started a social realization process by
forming the concepts of mass society and mass culture. Adorno and Horkheimer suggest that
mass culture threatens individuality. The mass culture puts the individual into a passive
consumer of culture and turns life practices, such as art, entertainment, leisure time into a
consumption activity (Yavuz, 2009, p. 144). According to Adorno and Horkheimer, differences
between cultural products on the surface is an illusion created by the culture industry, and
this illusion is the feeling that those who think that their cultural products are different
from anyone else has (Oskay, 2000, p. 236), and this escape psychology is also a part of the
system. Leisure time as a lifestyle of the modern world is designed to increase mass
consumption, like a consumption object. The dominant objects of increasing mass consumption
are the technological developments and Fordist production types.
An advantage of the modernization, technological improvements make changes in the
public and private lives of individuals in every society. These changes can be sharp or subtle
depending on the rate at which technological developments occur. In the technological age
that we are in, we have experienced a sharp transition from mass culture to digital culture.
Age and economic factors have played a determinative role in the adaptation phase. The
means of communication between individuals have undergone alterations especially
because of the young demographic who use computers and console games, internet, and
mobile devices. The changes in the forms of communication and socialization have created
the digital culture by creating a new type of socialization. The development of the industry
and its integration with technology, the effects of it causing changes at a social level, the
facilitation of supervision with technology are some results of modernization. Anthony
Giddens sees modernity as a holistic production and an effort to control, with its four major
pillars being industrialism, capitalism, industrialization of war, and supervision of all
aspects of social life, and thus presents a strongly integrated image of modernity (Touraine,
2015, p. 44). The main tendency of the modern world is globalization through transnational
cooperations, integrated economies, and centralized nation-states.
Those who have the opinion that globalization has caused nations and cultures to become
dependent on each other suggests a new world culture has formed in a world “system” where
transnational economy, communication, culture and politics blend (Türkoğlu, 2006, p. 4). A
lifestyle that is based on popular culture, enabling any type of control and supervision, is a
type of common culture which has come into existence with globalization. And this lifestyle
has caused individuals to leave rational thinking and rely on the consuming practice which
seems like it leaves choosing an option to individuals’ free will but actually does not. Today,
political ideologies based on culture have become a part of societies as an attempt to use
entertainment to influence. Globalization not only separates individuals from having rational
thoughts but also causes “time and space compression” which was suggested by Harvey.
Parameters such as the concept “The Global Village” suggested by McLuhan on the
technological improvements, consumer goods imposed on the individual, political ideologies
and modern life or new communications and transport technologies are the human
condition’s ongoing
CONCLUSION
The decisive factor on socialization and the social order is the common culture that
society has. Industrialization and technological improvements have affected the culture
immensely and completely changed the society’s lifestyle. With transitioning into mass
culture and then into the popular culture, individuals have found themselves in an artificial
life that is imposed and encouraged, and witness the changes that cultural forms experience.
The industrialization and mass production caused mass culture, branding, and incentive
popular culture to come into existence. In a similar way, technological developments and
digitization have also caused the digital culture to emerge. , the individual transforms his
social identity, which he has created in accordance with the cultural codes of the
surrounding society in the real world to a digital social identity constructed in the digital
age. Identity forms all the features and attributes acquired from a person’s birth to death.
According to Aşkın; identity, in its broadest sense, covers all the characteristics of an
individual; both how he/she sees him/herself and how he or she is perceived by society is
covered by the concept of identity (Aşkın, 2007, p. 213). New interactive areas constituted
a convenient field for identity formation. The interactive nature of the new media, in
particular, prepares an environment for the execution of strategies that will facilitate the
job of mass production. Individuals can easily create types of social relationships digitally
on the new media that they are not able to create in the real life. In doing so, individual also
enter into a digital identity reconstruction process by transforming their real life identity
and adding new qualities. The aforementioned type of identity is the recreation of
psychological identity. Spatial differences of identity might also balance the inconsistencies
that may occur between the digital and the real identities. This inconsistency is no different
from the inconsistency between someone’s personal life and work life identities. The
remarkable difference between them is that the individual is far from the physical
indicators -depending on the media- in the digital world. However, in the case of social media
platforms where the individual’s physical self is also shown, the individual also recreates
his/her behavior codes and visual codes.
Individuals start their identity creating process when they start using social media.
Individuals have enough time and freedom on social media to create identities that they
cannot create in the real world. The digitization of the identity and the interaction of the
other identities also initiates the process of aspiration and copying. On social media, the
most important indicator is that celebrities and the social media stars are on the same
platform with ordinary people. In this way, each individual is offered the rights to become a
well-known person or a star. In this sense, social media also functions as a mediatic virtual
public sphere. Broadcasts of ordinary people on social media that has live broadcast options
are almost more successful than celebrities in terms of the number of views. Especially
individuals who increase their number of viewers through DIY content are among the
celebrities of the virtual public sphere. Nowadays there are many social media accounts -
which used to ordinary but their followers increased over time- post videos or photos of
product advertisement. Vlogger or another type of social media star
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Aşkın, M. (2007). Kimlik ve Giydirilmiş Kimlikler. Journal of Atatürk
Üniversitesi SocialScience, 10(2), 213-220.
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Larrain, J. (1995). İdeoloji ve Kültürel Kimlik Üçüncü Dünya Gerçeği. Istanbul: Sarmal
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◉🖶☎🖷🕾🖋🕽
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CONCLUSION
As the popularity of social media sites grow, we believe that technology plays an increasingly
important role in today’s student achievement. The goal of this research is to see how the increased
use of social media effects college and universities students' academic performance, also get the
familiar with the most widely used social media platform. A student perception questionnaire on
how social media affects college students was administrated to a sample ( N=118) based on
random sampling. A google form was employed as a data collection tool. This study revealed that
55.9 per cent of respondents were undergraduate, while 21.2 % were postgraduate, research scholar
made up 6.8 per cent and 16.1 per cent we’re respondents enrolled in other diplomatic courses.
Almost all respondents said that social media has a favourable impact on their academic
achievements.
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