A Guide to Business in Canada (CA)

Table of Contents
1. Title Page
2. Table of Contents
3. Executive Summary
4. Historical Relationship between Colombia and Canada
5. Recommendations for Doing Business in Colombia Available/Published in Canada's
Embassies and Consulates or on Canada's Official Web Pages
6. Business Protocol and Etiquette in Canada
- Greetings, Use of Names and Titles, Introductions
- Business Card Protocol
- Gift-Giving Customs
- Business Strategies and Customs
- Negotiation Style
- Punctuality, Schedules, and Meeting Duration
- Languages and Communication
- Wardrobe
- Business Breakfasts, Lunches, and Dinners
7. General Recommendations
8. References
Executive Summary
This report provides a comprehensive guide to conducting business in Canada for
individuals and organizations interested in establishing commercial ties with the country. It
outlines the historical relationship between Colombia and Canada, offers recommendations
for accessing business-related information, and details the essential business protocols and
etiquettes to navigate successfully within the Canadian business landscape.
Historical Relationship between Colombia and Canada
Colombia and Canada have maintained a cordial relationship, primarily focused on trade
and investment. The commercial relations between the two countries have grown steadily
over the years, supported by various trade agreements such as the Canada-Colombia Free
Trade Agreement. This agreement, implemented in 2011, has facilitated increased bilateral
trade and investment between the two nations.
Recommendations for Doing Business in Colombia Available/Published in Canada's
Embassies and Consulates or on Canada's Official Web Pages
Canada's embassies, consulates, and official web pages offer valuable resources and
guidance for businesses interested in operating in Colombia. These resources include
market insights, regulatory information, and assistance in navigating local business
practices. It is advisable for businesses to utilize these resources to gain a better
understanding of the Colombian market and to identify potential opportunities and
challenges.
Business Protocol and Etiquette in Canada
-Greetings, Use of Names and Titles, Introductions: Canadians typically greet with a
handshake and use first names in most business settings. However, in formal situations,
titles and last names are preferred until a more personal relationship is established.
-Business Card Protocol: Exchanging business cards is common in Canada. Ensure that
your card includes both English and French translations if possible, reflecting Canada's
bilingual nature.
-Gift-Giving Customs: Gift-giving is not a common practice in Canadian business culture,
especially in initial business meetings. If presenting gifts, they should be modest and
culturally appropriate.
-Business Strategies and Customs: Canadians value honesty, transparency, and
professionalism in business dealings. It is essential to build trust and maintain open
communication channels throughout business interactions.
-Negotiation Style: Negotiations in Canada tend to be collaborative rather than
confrontational. Focus on finding mutually beneficial solutions and be prepared for a
thorough analysis of proposals.
-Punctuality, Schedules, and Meeting Duration: Punctuality is highly valued in Canadian
business culture. Arrive on time for meetings and respect agreed-upon schedules. Meetings
are typically concise, and agendas are followed closely.
-Languages and Communication: English and French are the official languages of
Canada. Ensure effective communication by providing materials in both languages when
necessary, especially in bilingual regions like Quebec.

-Wardrobe: Business attire in Canada is typically conservative and professional. Dress

codes may vary depending on the industry, but it is generally safe to err on the side of
formality, especially for initial meetings.
-Business Breakfasts, Lunches, and Dinners: Business meals are common in Canada and
provide an opportunity for networking and relationship-building. Follow the lead of your
Canadian counterparts regarding topics of conversation and table manners.
General Recommendations
- Familiarize yourself with Canadian business culture and customs before engaging in
business activities.
- Build relationships and trust with Canadian partners through open communication and
professionalism.
- Stay informed about relevant regulations and market trends in Canada to ensure
compliance and competitiveness.
- Adapt your business strategies to align with Canadian values and preferences for
successful business outcomes.