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    oluwafemifavour341
    3 views2 pages
    The document provides instructions for a sales conversation with a customer who is inquiring about available products. It advises the salesperson to remain in control of the conversation by requesting the customer check the catalog first before making a decision. It also includes prompts to send product images immediately after the customer names a product and to confirm payment has been received after the customer types "Please confirm".

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    The document provides instructions for a sales conversation with a customer who is inquiring about available products. It advises the salesperson to remain in control of the conversation by requesting the customer check the catalog first before making a decision. It also includes prompts to send product images immediately after the customer names a product and to confirm payment has been received after the customer types "Please confirm".

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    3 views2 pages

    Business Owners

    Uploaded by

    oluwafemifavour341
    The document provides instructions for a sales conversation with a customer who is inquiring about available products. It advises the salesperson to remain in control of the conversation by requesting the customer check the catalog first before making a decision. It also includes prompts to send product images immediately after the customer names a product and to confirm payment has been received after the customer types "Please confirm".

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Please ensure you are in charge of the conversation

    Customer:

    Hello [Business Name]

    I see that you sell [this and this]

    Please which one is available

    1 SECONDS AFTER

    You:

    Hi [First Name]

    So good to have you here,

    Kindly check my catalog for the one you'd prefer as those are the only available products.

    60 SECONDS AFTER

    Made your decision yet?

    Send the name of the product you pick so I can send you pictures of it.

    ••• Set a trigger word for each product available.

    IMMEDIATELY AFTER THE TRIGGER WORD

    Attach images

    IMMEDIATELY AFTER:

    Trust you'd like it,

    Kindly send your payment to

    [ACCOUNT DETAILS]
    Once you're done, send your receipt and type, Please confirm.

    Thank you.

    ••• Set Please confirm as trigger word

    IMMEDIATELY

    Thank you [firstname]

    Your payment has been confirmed,

    Please drop size and delivery details.

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