Professional Documents
Culture Documents
An Undergraduate Thesis
Presented to
The Faculty of the College of Business and Accountancy
University of Perpetual Help System Laguna
In Partial Fulfillment
of the Requirement for the Degree
Bachelor of Science in Business and Administration
Major in Marketing Management
By
May 2022
ii
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ACKNOWLEDGEMENT
This research study would not have been completed without the help and
guidance of the people who make an effort by extending a helping hand for this
study to be completed.
We humbly give our thanks and gratitude to our research and thesis adviser
– Mrs. Francisca Argana, also to the statistician, panel of examiners, and English
critic for their guidance and for imparting their knowledge and guiding us all
throughout the process of completing this study.
We would also like to extend our gratitude to the consumers who are
selected in the City of Biñan, Laguna for providing their time and effort on
participating by answering the survey questionnaires.
Our gratitude also belongs to the authors and researchers whose articles and
studies have help and become part of our study which served as reference for the
study to be completed.
To our Mother of Perpetual Help, we gave you our greatest thank you for
guiding us not only during the time we were working on this research study, but
also throughout our entire college and personal life.
Lastly, we give our greatest gratitude, thanks and glory to God, Heavenly
father and Almighty one, for giving us the strength and knowledge all throughout
our journey of completing this study.
The Researchers
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DEDICATION
I would like to dedicate this research study to those people who are eager to
learn more and to distinguish the importance of having knowledge and information
about the importance of advertisement to their brand preference and buying
decision.
To my family, to our research/thesis adviser and professor ¬ Mrs. Francisca
Argana, our statistician Dr. Nonet Cuy, and our panel of examiners Dean Serrano,
Dean Salinas, and Dean Yango, to my co-researchers, Emrick, Jesiree, and Jedrick,
and lastly, to our Heavenly and Almighty God who supported, trusted and
guaranteed me that I and my co-researchers will be able to finish and execute this
research and for guiding us all throughout. I sincerely wouldn’t have made this
without your undying support, guide, and understanding every time.
Jamie Anne A. Aguerra
I would like to dedicate this research study to the almighty God, who has
been a source of my spiritual strength. To my parents who are always there for me
and to motivate me to do my best.
To my co-researchers, Jamie, Jesiree, and Emrick thank you for supporting
me the whole time. Lastly to my adviser and panelist, thank you for continually
providing the information and being a source of inspiration.
Jedrick E. Capurihan
I would like to dedicate this thesis to my family thank you for always
supporting me, to my co-researcher Jamie, Emrick, and Jedrick for giving your
time and effort for this research study, to our thesis professor/adviser Mrs.
Francisca Argana for teaching and guiding us throughout this study. And lastly, to
our Almighty God for the guidance and giving us strength throughout this journey
we won’t be able to finish this without you.
Jesiree G. Celso
I'd like to dedicate this research to the business world, which has played a
significant role in my life, to my family, who has always supported me in my
studies, to my professors, who have shared their valuable knowledge with me, to
my classmates, who have become my great friends, and to God, who has given me
strength and wisdom in pursuing my dreams.
Emrick G. Talape
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THESIS ABSTRACT
Number of Pages: 53
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advertisement on brand preference of the consumers? Is there any significant
relationship between the level of exposure and perceived influence of
advertisement on buying decision of the consumers? Is there any significant
relationship between perceived influenced of advertisement on brand preference
and perceived influence of advertisement on buying decision of the consumers?
This study utilized descriptive method of research to determine the
relationship between the level of exposure, brand preference, and buying decision
of consumers in the City of Biñan, Laguna. Descriptive method of research is used
in collecting, evaluating, and tabulating data on the current situations, and cause-
effect relations. This method was chosen because it was the best appropriation for
the study.
The findings of the study were: the level of exposure of the selected
consumers in the City of Biñan, Laguna to advertisement in terms of exposure were
interpreted as very high, high, and low that has an average interpretation of high.
The perceived influenced of advertisement on brand preference of the selected
consumers in the City of Biñan, Laguna were interpreted as positive and negative
that has an average interpretation of positive. The perceived influence of
advertisement on buying decision of the selected consumers in the City of Biñan,
Laguna were interpreted as positive and negative and has an average interpretation
of positive. Lastly, the study found out that there was a significant relationship
between level of exposure and brand preference, level of exposure and buying
decision, and brand preference and buying decision.
Based on the responses of the respondents, the consumers in the City of
Biñan, Laguna had a high and positive assessment in terms of their level of
exposure, perceived influence of advertisement on brand preference, and perceived
influence of advertisement on buying decision. This indicates that the higher the
level of exposure of the consumers to advertisement in the selected barangays in
the City of Binan, Laguna, the higher their level of perceived influence of
advertisement to their brand preference. The higher the level of exposure of the
consumers to advertisement in the selected barangays in the City of Binan, Laguna,
the higher their level of perceived influence to their buying decision. The higher the
level of perceived influence of advertisement on brand preference in the selected
barangays in the City of Binan, Laguna, the higher their level of perceived
influence of advertisement on their buying decision. These findings emphasize how
the increase in any of the variables level of exposure and brand preference have a
correlational increase with each other along with the increase of buying decision.
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TABLE OF CONTENTS
Acknowledgement …..iv
Dedication …..iv
Introduction …..1
viii
Definition of Terms …..10
Conclusions …..40
ix
Recommendations …..41
REFERENCES
APPENDICES
x
Table List of Tables …..Page
xi
Figure List of Figures …..Page
xii
Chapter 1
THE PROBLEM AND ITS SETTING
Introduction
Advertisement is one of the most important things for the business owner
and the consumer. Advertising helps the business to earn more profits, by reaching
more people to know about the product and services, advertisements also help the
consumers to choose which product and service they want to buy. With the help of
advertisements, a consumer gets the best option. One of the factors of advertising to
such as brand name and price range. The awareness of the product or services can
they want, some consumer wanted to watch on a free TV or in social media to see
some feature and information about the other product or service, but other choose
to read like in print media. A marketing tool that is readily accessible to any
potential customer and where almost all marketers can launch their goods. To be
more specific, they have chosen newspaper ads as a factor influencing a consumer's
advertisement preferences will be helpful for them or not and whether they will
2
trust these for their information about the products and services they want to
letting the consumer be aware and identify their needs, collecting information about
impact on the consumer’s brand preference and buying decisions they always look
for a product that can contribute to their needs, and the information they can collect
through advertisement helps them to decide what kind of product they will
purchase. The extent to which customers prefer services supplied by one company
preference for a particular brand. Consumers, on the other hand, will develop
greater preferences for brands as their acquaintance with them grows, which may
shopping habits, purchasing behavior, the brands he buys, and the merchants he
This study aimed to cater to the customers with insight through a range of
to examine the variables in deciding on a desired brand, and lastly, to analyze and
Theoretical/Conceptual Framework
in different views and aspects in order to acquire a vast amount of context that may
be observed. This study comprises theories that are intended to provide certain
Advertising Theory
follow a specific brand or establish an affinity for the brand for repeat purchases,
understand how and why advertising is effective in shaping attitudes and achieving
its goals.
4
that the efficacy of advertising is determined by the key practices employed, such
customer to the product or brand's ads so that such emotions and desires are
connected to the brand itself. Content specification, basic message and media
algebraic equation, with utilitarian values serving as the primary driver of customer
Third, because of the model's limited scope, it may only be applied to some
to products with observable attributes that only play a minor role in customer
5
preferences, on the other hand, has also been questioned. Fourth, incorporating
weightings into the algebraic equation introduced in this model reduces the model's
predictive power.
Operational Framework
This study was embedded from the Advertising Theory concept of Bhasin
(2017), which conveys that sources of information are a concept that engages with
prospective buyers and persuades the consumers. This theory intends to align the
goals of advertising for consumers to increase their brand awareness. Moreover, the
Consumer Attitude Model concept as cited in the article of Ghoneim (2016), states
in this theory that decision making is frequently used to grasp the consumer's
preference that can be varied into two which are accurate and inaccurate.
radio, newspaper, magazine, brochure, flyer, and billboard. The dependent variable
is brand preference and buying decision of selected consumers in the City of Biñan,
Laguna.
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Operational Model
brand preference, and buying decision of selected consumers in the City of Biñan,
problems:
consumers?
consumers?
4. Is there any significant relationship between the level of exposure and perceived
5. Is there any significant relationship between the level of exposure and perceived
Based on the problems provided in the study, the following hypothesis was
formulated:
Laguna.
8
platform
This study was conducted to identify the possible relationship between the
selected consumers in the City of Biñan, Laguna which were the variables of this
study. The subject of this study is limited only to the level of exposure to
selected consumers in the City of Biñan, Laguna. The duration of this study was for
The researchers believed that this study could help them to be more
Consumer. This study may help them in using the best choice of advertisement as
their source of information every time they choose to buy a product or service, and
it may also help them in deciding which product they can purchase.
Business owners. This study would inform them on which advertisements they can
use to gain more customers, as well as how advertisements can affect consumers'
purchasing decisions.
platforms; they can use this study to obtain insights about the consumer's most
desired advertisement in order to improve public relations and achieve their target
Researchers. This study would help the researchers to expand their knowledge
decisions and brand preferences. As a marketing student this kind of topic is truly
relevant as they may encounter this when they enter the entrepreneur world.
Future researchers. This study would provide them with additional and useful
advertising on consumer buying decisions and buying preference and also, they can
Definition of Terms
derived.
clients with a persuasive selling message about products and/or services (Ward,
2018). In this study, it is referred to as the promotional tool for persuading the
consumers.
Brand Preference is the brand that a customer chooses for a particular product
your brand (Spacey, 2017). In this study, it refers to the most preferred brand of the
consumer.
their satisfaction with those items after they have purchased them. This satisfaction
Exposure is just the price of entry. Clearly, there are more efficient and less
efficient media buys, and a relevant unit of measure to assess the media buy is, in
fact, the exposure opportunity. (Smith, 2016). In this study, it refers to the exposure
Level refers to the relationship among the values that are assigned to the attributes
for a variable. (Trochim, “n.d.”). In this study, the levels are referred to as the
measures used for Likert scale the Very high, High, Low, Very Low.
or service, change their thinking about your brand, or build excitement. (Martin,
consumer to different types of traditional advertisement that can affect their brand
This chapter illustrated the literature and studies that have been reviewed as
relevant to the present study. A synthesis of the current state of the art, as well as
the gaps in this study that have been identified, is being recorded in the emerging
the literature and thereby make a genuine contribution to the state of knowledge in
the field by developing theories with more explanatory and predictive power,
clarifying the scope and limitations of ideas, posing fruitful empirical investigations
substantial background of the study and to give justification on the objective of the
researchers in endeavor.
Related Literature
different, has more benefits, or more effective, than the other similar product from
the wide competition. Unless other retailers are ready and aggressive to show the
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In the past, television was the most common medium for telling stories and
overshadowed radio and print because of its moving images. Due to its ability to
include photographs, print came in second to television. Then came radio, which
could explain something that was better adapted for visual consumption (Array
Media, 2019).
major factor in the efficacy of magazine ads in comparison to many other forms of
media. The theme or topic of a magazine is usually of great interest to its readers.
(Kokemuller, 2019).
Store flyers play a crucial role for both manufacturers and retailers. To
manufacturers' brands. in some study, store flyers boost store traffic, increase
billboard for a restaurant, attraction, or even a unique shop can drive fast sales.
Some product advertisements can literally be viewed directly outside the storefront!
With an increasing attitude of going off the beaten road and seeking out new
expensive to design and install, if strategically placed, it will more than make up
consumers that can increase the sales and performance of a company. A lot of
businesses offer products and services. Though it is impossible for the target
consumer to know about the product if the owner did not use media to advertise.
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product is sold nowadays in order to attract a wider audience. The business profits
from improved revenue as a result of this. For example, if a person wants to buy a
car but is unsure whether or not to do so. The goal will be set in this situation, and
they will be eager to learn more about it from the advertisement (Team EPW,
2019).
period of time with a product or idea that would appeal to others. Ads provide all
the information you need about a product, whether it is new or on sale. Other ads
varies from similar products, and how much it costs. These factors may influence a
consumer's decision on what to think about and reconsider before buying a product
(Karan, 2020).
consumer knowledge (Iyer, 2019). The brand's distinct strategic advantage that
consumer buying behavior. A lot of possible things have made to attempt to ensure
lot of target consumers can get knowledge about the products or services through
Advertisements like Broadcast and print media conveys to the buyer all of
the information they need to hear about the products and services they want to buy
right now. The flow of information has become so rapid that we can now send
communication and trade can arise quickly and without substantial cause, distance
influences audiences across all mediums, but television is one of the most
powerful, and because of its wide reach, it may influence not only individual
attitudes, behavior, life style, exposure, and, in the long run, even the country's
prospective customers can buy from them online or in physical stores like shopping
malls. People have started to shift to online stores; however, most consumers still
prefer to shop at traditional markets where the product can be seen in person
might like and things that might catch their eye since people do not often know
why they like something (Laja, 2019). Advertisement effectiveness and efficiency
audience with objectives of providing the consumers with the best opportunity of
discovering and utilizing the company's product or service for the consumers to
understand how good the product or services is and how perfect is the brand for
their own choice Alex, C. (2017). Advertisement is everywhere which affects the
A. 2018).
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typically occur prior to the actual purchase of the product; this is where marketing
changes, with consumers preferring to purchase products from companies they are
important for their day-to-day activities, particularly when it comes to their needs
and desires. The audience or target clients of a company's product will often be
interrupt their memories of the brand image and perception towards a new product,
consumers still manage to categorize the latest information with the particular
communication by nature with the consumer for the products or a service. The
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communication is usually one sided, in one direction from the advertiser and to the
public. Also, advertisement is normally paid for by the company of a brand and
negotiated with one or more media. Advertisement aims to highlight the product or
service. It also wants to create awareness about the uniqueness of the product or
service itself. It passes on the information about the product and service in order
that the! interest and curiosity is created in the mind of the consumer about the
understanding of the product and service they expect to use. Advertising is crucial
Advertising has long been regarded as a necessary tool for mass marketing. This
In the study of Daniel (2019), reportedly that the role of ads in the media is
analogous to the role of vegetables in a diet. It is what shapes and sustains the
body, even though it does not necessarily taste good. Furthermore, advertisement is
purchases a product or service with the thought of exchanging money that will help
the marketer when it comes to introducing their product or service to their target
(Kotler and Keller, 2016) after that searching for information comes next that can
or services they want to try (Clow & Baack, 2016). The consumer can obtain this
experimental types of sources (Kotler et al., 2017), which comes from the specific
Clear and concise decision making for consumers with product or services
it comes to product or services to choose from, seeking out new and valuable data
relationship between the product and the market’s sales. Rejaswor, (2020),
Hazelden (2019), Shrestha (2019), cite that products and brands in advertisement,
different ideas and the retailers' aggressiveness to distinguish themselves from their
(2016), Mimouni, A., & Parguel B., (2017), and Bmediagroup, (2020) implied that
magazines, billboards, brochures, and store flyers exist to cater the consumers
granting the consumers with the knowledge about the product and services.
Ezeabogu, (2019), Shanthi &Kannaiah, (2016), Laja, (2019), and Bhasin, (2018)
services for the end-users to have a specific view of standpoint when it comes to
the image of product and services. To have a wide scope of information that aims
Dhaliwal (2016), and Osman (2018) convey that decision-making is an act being
done after a long turn of events when it comes to consumers’ brand preference
implication that brand image and advertising can boost a company’s performance.
this, the compelling accord between the level of exposure to advertisement and
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2. Most of the reviewed materials used in this study were foreign, but few
local researchers.
In view of the identified gaps, the study will determine the level of
the study. It has the intention of exposing intricate procedural operations in how
data will be accumulated and evaluated. Therefore, this adhered to the research
questions.
Research Design
rationale for this methodology is the fact that the current research focuses on the
researchers utilized this kind of method as the study focused on the relationship of
the city of Biñan, Laguna. Bhandari (2021) stated that a correlational research
Sources of Data
The researchers utilized the primary and secondary as sources of data. The
primary data for this study came from the researcher's actual interactions with the
respondents as they assessed their own to think more about in the given questions.
24
The secondary data are collected through the interpretations from the respondents’
answer, and also in reading materials on the internet and school library that helps
the researchers in looking at the positive and negative outcomes of the research.
affects their brand preference and buying decision. The population of the study has
a sample size of 50 respondents living in the five (5) most populated barangays in
the City of Biñan according to the City Population which are Barangay Dela Paz,
Langkiwa, San Antonio, San Francisco, and, Santo Tomas. The sampling method
which the researcher uses the subjects that are nearest and available to participate in
the research study (Crossman, 2019). In the study, the researchers opted to choose
ten (10) respondents from each 5 barangays with the total of 50 who were the
The research instruments were consisted of three parts. Part I is the level of
preference; Part III were the perceived influence on buying decisions of selected
statistics to guarantee the usefulness and effectiveness of the data that would be
gathered from the respondents. The researchers evaluated and assessed the
consumers’ brand preference and buying decision, the following measures were
used:
In data gathering, certain approvals and procedures are used which is the
task of the researchers of this study to be obliged. With the data that the researchers
approved by the Dean of the College of Business and Accountancy before the
the selection of the chosen respondents includes but are not limited to the number
and the location should be clearly stated in the questionnaire to achieve the
For the quantitative analysis, the following statistical tools were used:
advertisement (b) brand preference, and (c) buying decision of the selected
two variables that are measured within the same pacing of time
(Obilor&Amadi,2018).
Chapter 4
PRESENTATION, ANALYSIS, AND INTERPRETATION OF DATA
This chapter provided the information that has been compiled through a
survey that has been conducted by the researchers and answered by the selected
Table 1
The Level of Exposure of the Selected Consumers in the City of Biñan, Laguna
to Advertisement
Advertisement had an average weighted mean of 2.63, was interpreted as high. This
shows that Television, Billboard, Brochure, and Magazine have a huge impact and
Indicator 1 “Television” was ranked first with a mean of 3.34 and was
verbally interpreted as high. Indicator 7 “Billboard” was ranked second with the
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mean of 2.86 and was verbally interpreted as high. Indicator 5 “Brochure” was
ranked third with a mean of 2.74 and was verbally interpreted as high. Indicator 4
“Magazine” was ranked fourth with a mean of 2.52 and was verbally interpreted as
high. Indicator 6 “Flyer” was ranked fifth with a mean of 2.44 and was verbally
sixth and seventh with a mean of 2.24 and was verbally interpreted as low.
The findings was supported the study made by MBA Skool Team (2020)
people or consumers that can affect the sales of a product or service, that is why
engagement.
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Buying Preference of the Consumers had an average weighted mean of 2.71, which
was interpreted as positive. This means that the respondents are usually affected by
brands from television ads they watch and brand advertisement on billboards.
With a mean of 3.10, Indicator 1 "I use brands from television ads that I
was ranked first and second, respectively, and was verbally interpreted as positive.
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what specific brand to choose” was ranked third and was verbally interpreted as
positive. With a mean of 2.60, both ranked fourth and fifth, respectively, the
indicator 3 “I believe that reading newspapers early in the morning can motivate
my free-time that can motivate me to shift from one brand to another brand” was
look for flyers to help me choose on what specific brand to choose” was ranked
sixth and was verbally interpreted as positive. With a mean of 2.20, Indicator 2 “I
frequently listen to radio during my spare time that advertises brands” was ranked
The findings support the study from Dhaliwal (2016), which states that
topics that might influence consumer purchasing behavior and brand preference.
Many efforts have been taken to assure quality advertising and the creation of
because many target consumers can learn about items or services through
Consumers
Table 3
The Perceived Influence of Advertisement on Buying Decision of the Selected
Consumers in the City of Biñan, Laguna
decisions of the consumers has an average weighted mean of 2.66 and was verbally
an ad on the television” was ranked first with a mean of 3.24 and was verbally
product” was ranked second with a mean of 3.00 and was verbally interpreted as
positive. Indicator 5, “I tend to browse brochures at the grocery store” was ranked
third with a mean of 2.86 and was verbally interpreted as positive. Indicator 4, “I
usually check the magazines at home during my spare time and it can influence my
buying habit” was ranked fourth and has a mean of 2.56 and was verbally
interpreted as positive. Indicator 6, “I buy products after checking out the flyers
given by a stranger at the streets” was ranked fifth with a mean of 2.40 and was
the morning to satisfy and influence my buying decisions” was ranked sixth with a
usually listen to radio during my free-time that helps me to pick the best product to
purchase” ranked seventh with a mean of 2.26 and was verbally interpreted as
negative.
decision of the consumer, they want to catch people’s attention in various ways to
provide the information of the products or services they released in the market is an
approach that advertisement can provide for their target audience, those approaches
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varies from different type such as stated from the indicators that can perceived the
Table 4
Relationship between the Level of Exposure and Perceived Influence of
Advertisement on Brand Preference of the Selected Consumers in the City of
Biñan, Laguna
**Significant @ 0.01
As shown in the table, there was a significant relationship between the
the consumers. The probability value of 0.000 was less than the 0.01 significance
level. This means that the higher the level of exposure, the more positive the
shows that there was a significant and high level of exposure and influenced of
decisions about which brand is the best to purchase, and that can affect the
Table 5
Relationship between the Level of Exposure and Perceived Influence of
Advertisement on Buying Decision of the Selected Consumers in the City of
Biñan, Laguna
**Significant @ 0.01
As shown in table 5, there was a significant relationship between the level
consumers. The probability value of 0.000 was less than the 0.01 significance level.
This means that the higher the level of exposure the more positive the perceived
that there was a significant and high relationship between the level of exposure and
The findings for this study supported by Bhasin (2018), when it comes to
goods or services that a consumer intends to buy, the advertisements that they rely
on allows them to make a purchasing decision wherein they make choices based on
35
changes, with consumers preferring to purchase products from companies they are
familiar with which is being provided from their exposure to these sets of
traditional advertisements in such a way their buying decisions are also affected,
the Consumers
Table 6
Relationship between the Perceived Influence of Advertisement on Brand
Preference and Buying Decision of the Selected Consumers in the City of
Biñan, Laguna
of the Consumers. The probability value of 0.000 was the same 0.0 significance
level. This means that the higher the level of exposure the more positive the
the consumers.
36
provide all the information you need about a product, whether it is new or on sale.
Other ads provide information about the product, such as how it is manufactured,
how it varies from similar products, and how much it costs. The goal of advertising
is to reach out to a large number of people in a short period of time with a product
or idea that would appeal to others. These factors may influence a consumer's
communication and trade can arise quickly and without substantial cause, distance
exposure to this set of advertisements that will influence their brand preference and
This chapter presented the summary of the findings from the data gathered,
problems and objectives made by the researchers. This study was created from the
questionnaires. The analysis of the data was made with the use of weighted mean,
rationale for the study’s methodology wherein the current research focused on the
analysis between the variables relationship: The researchers used the descriptive-
exposure, brand preference, and buying decision of the selected consumers in the
City of Biñan.
relations that can create a sufficient and reliable interpretation of the gathered data
Brand Preference, and Buying Decision of selected consumers in the City of Biñan,
consumers?
consumers?
4. Is there any significant relationship between the level of exposure and perceived
5. Is there any significant relationship between the level of exposure and perceived
Summary of findings
Laguna to Advertisement
39
“positive”.
“positive”.
consumers. The probability value of 0.000 was less than the 0.01
significance level.
consumers. The probability value of 0.000 was less than the 0.01
significance level.
Consumers. The probability value of 0.000 was the same 0.0 significance
level.
Conclusions
The following conclusions were accumulated based on the findings of the study:
1. The selected consumers in the City of Biñan have high assessment in their
2. The selected consumers in the City of Biñan have positive assessment in the
consumers prefer brands that are featured on television and billboard as they
3. The selected consumers in the City of Biñan have positive assessment in the
selected barangays in the City of Binan, Laguna, the higher their level of
selected barangays in the City of Binan, Laguna, the higher their level of
decision.
Recommendations
newspapers and flyers are now available online, and radio stations can be
looking for advertisement flyers. It would save them much time in choosing
their preferred brands, because all the important details are already
indicated in the flyer. Also, bigger sales and discounts are most commonly
seen in flyers.
3. Some businesses are playing radio in their retail outlets. The selected
consumers in the City of Biñan, Laguna should pay attention to the radio
4. The selected consumers in the City of Biñan, Laguna should watch radio
lives that are streamed on different social media platforms (e.g. Biñan 87.9),
because they can see the physical features of products that are being
advertised, compared to listening to the usual radio set. This already creates
43
5. The selected consumers in the City of Biñan, Laguna especially the Gen Z,
phishing or hacking.
6. People are now mostly relying on the internet, but not all have access to it.
The selected consumers in the City of Biñan, Laguna who doesn’t always
have internet access can still reach advertisements through paying attention
places.
References
Alex, C. (2017) How does advertising affect buying behavior? Retrieved from
https://www.mycustomer.com/community/blogs/alex-chau/how-does-
advertising-affect-buying-behaviour.
Ghoneim, A (2016) A brand preference and repurchase intention model: the role of
consumer experience. Retrieved from
www.tandfonline.com/doi/full/10.1080/0267257X.2016.1150322?fbclid=Iw
AR1wZxEbl8JyiWEdTYVPepjB7fL3H2vfOQSOyh4Qhe_PcgT4X_DLYP
DUz7k#:~:text=%5BGoogle%20Scholar%5D
Haider, M., Khan, S., Latif, K., Nadeem, A., (2012) The Influence of adertising on
a brand preference. Retrieved from
www.cityuniversity.edu.pk/curj/Journals/Journal/Jan%202012/06.pdf
Johnston, M. (2016) Do glossy brochures still work, or has digital marketing killed
the power of print? Retrieved from https://www.linkedin.com/pulse/do-
glossy-brochures-still-work-has-digital-marketing-killed-johnston
Ward S. (2018) Advertising and the Ways to Go About It. Retrieved from
https://www.thebalancesmb.com/advertising-2947182
(COMMUNICATION LETTER)
LEVEL OF EXPOSURE, BRAND PREFERENCE AND BUYING
DECISION
OF SELECTED CONSUMERS IN THE
CITY OF BIÑAN, LAGUNA
Date: ____________________
Dear Respondent,
In partial fulfillment of our bachelor’s degree in Business Administration
Major in Marketing Management, we, 3rd year students from the University of
Perpetual Help System – Biñan, Laguna are presenting a research study with a title
of “Level of Exposure, Brand Preference and Buying Decision of the Selected
Consumers in the City of Biñan, Laguna”. With this in hand, we humbly request
you to be one of our respondents for the completion of our study by providing your
honest answer to the following attached survey questionnaire. We ensure that the
following data you provide us will be handled with utmost confidentiality and will
surely be used entirely for the purpose of this study.
Your cooperation will be greatly appreciated. Thank you very much.
Respectfully yours,
Noted:
Dr. Ernesto A. Serrano Jr., PhD, CPA Mrs. Francisca A. Argana
Dean, CBA Thesis Adviser / Research Coordinator
APPENDIX B
(SAMPLE QUESTIONNAIRE)
Name (Optional): __________________
Barangay: ________________________
N Buying Decision 1 2 3 4
o.
1 My preference when buying a product changes after
watching an ad on the television.
2 I usually listen to the radio during my free-time to help
me pick the best product to purchase.
3 I frequently read newspapers early in the morning to
satisfy and influence my buying decisions.
4 I usually check the magazines at home during my spare
time and it can influence my buying habit.
5 I tend to browse brochures at the grocery store.
6 6. I buy products after checking out the flyers given by
a stranger on the streets.
7 7. I find billboard ads effective in promoting a product.
APPENDIX C